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Messaging spam, sometimes called SPIM, is a type of spam targeting users of
instant messaging Instant messaging (IM) technology is a type of online chat allowing real-time text transmission over the Internet or another computer network. Messages are typically transmitted between two or more parties, when each user inputs text and trigge ...
(IM) services, SMS, or private messages within websites.


Instant messaging applications

Instant messaging systems, such as
Telegram Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas ...
,
WhatsApp WhatsApp (also called WhatsApp Messenger) is an internationally available freeware, cross-platform, centralized instant messaging (IM) and voice-over-IP (VoIP) service owned by American company Meta Platforms (formerly Facebook). It allows use ...
, Twitter Direct Messaging, Kik,
Skype Skype () is a proprietary telecommunications application operated by Skype Technologies, a division of Microsoft, best known for VoIP-based videotelephony, videoconferencing and voice calls. It also has instant messaging, file transfer, deb ...
and Snapchat are all targets for spammers. Many IM services are publicly linked to social media platforms, which may include information on the user such as age, sex, location and interests. Advertisers and scammers can gather this information, sign on to the service, and send unsolicited messages which could contain scam links, pornographic material, malware or ransomware. With most services users can report and block spam accounts, or set privacy settings so only contacts can contact them.


Countermeasures

* Many users choose to receive IMs only from people already on their contact list. * In corporate settings, spam over IM is blocked by IM spam blockers like those from
Actiance Actiance Inc (formerly known as FaceTime Communications) was an American-based multinational corporation that developed the platforms required to enable the security, management and compliance of unified communications, Web 2.0 and social media c ...
, ScanSafe, and Symantec. * IM providers like Kik have a "report user" button, which sends a chatlog to the IM administrators who can then take action.


Pornographic IM spambots

Spam-bots often sign on to popular messaging services like Kik or
Skype Skype () is a proprietary telecommunications application operated by Skype Technologies, a division of Microsoft, best known for VoIP-based videotelephony, videoconferencing and voice calls. It also has instant messaging, file transfer, deb ...
to spread pornographic images. Often if the user responds they receive a URL inviting them to a private livestream that will ask them to enter
credit card A credit card is a payment card issued to users (cardholders) to enable the cardholder to pay a merchant for goods and services based on the cardholder's accrued debt (i.e., promise to the card issuer to pay them for the amounts plus the o ...
details for "age verification". These bots target random usernames; this often results in minors receiving unsolicited pornographic images.


On Windows NT-based systems

In 2002, a number of spammers began abusing the Windows Messenger service, a function of Windows designed to allow administrators to send alerts to users' workstations (not to be confused with Windows Messenger or
Windows Live Messenger MSN Messenger (also known colloquially simply as "Messenger"), later rebranded as Windows Live Messenger, was a cross-platform instant-messaging client developed by Microsoft. It connected to the Microsoft Messenger service and, in later versio ...
, a free
instant messaging Instant messaging (IM) technology is a type of online chat allowing real-time text transmission over the Internet or another computer network. Messages are typically transmitted between two or more parties, when each user inputs text and trigge ...
application) in
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washin ...
's
Windows NT Windows NT is a proprietary graphical operating system produced by Microsoft, the first version of which was released on July 27, 1993. It is a processor-independent, multiprocessing and multi-user operating system. The first version of Win ...
-based operating systems. Messenger Service spam appears as normal
dialog box The dialog box (also called dialogue box (non-U.S. English), message box or simply dialog) is a graphical control element in the form of a small window that communicates information to the user and prompts them for a response. Dialog boxes ar ...
es containing the spammer's message. These messages are easily blocked by
firewall Firewall may refer to: * Firewall (computing), a technological barrier designed to prevent unauthorized or unwanted communications between computer networks or hosts * Firewall (construction), a barrier inside a building, designed to limit the spr ...
s configured to block packets to the
NetBIOS NetBIOS () is an acronym for Network Basic Input/Output System. It provides services related to the session layer of the OSI model allowing applications on separate computers to communicate over a local area network. As strictly an API, Ne ...
ports 135-139 and 445 as well as unsolicited UDP packets to ports above 1024. Additionally, Windows XP Service Pack 2 disables the Messenger Service by default. Messenger Service spammers frequently send messages to vulnerable Windows machines with a URL. The message promises the user to eradicate spam messages sent via the Messenger Service. The URL leads to a
website A website (also written as a web site) is a collection of web pages and related content that is identified by a common domain name and published on at least one web server. Examples of notable websites are Google, Facebook, Amazon, and Wi ...
where, for a fee, users are told how to disable the Messenger service. Though the Messenger is easily disabled for free by the user, this works because it creates a perceived need and then offers an immediate solution.


In opinion-based recommender systems

In an opinion based
recommender system A recommender system, or a recommendation system (sometimes replacing 'system' with a synonym such as platform or engine), is a subclass of information filtering system that provide suggestions for items that are most pertinent to a particular ...
, an important concern is how to evaluate the user-generated reviews on the items. One of the purpose of this evaluation is to identify malicious or spam reviews. Poorly written reviews are considered helpless to the recommender system. However, even if a review is well generated, they can still be harmful to the recommender system by their biased prejudice to form an actual advertisement or slander towards a target item. Current approach of spam detection methods includes analyzing the spam text and identifying the spam reviewers by their reviews and activities. For the first kind, a
machine learning Machine learning (ML) is a field of inquiry devoted to understanding and building methods that 'learn', that is, methods that leverage data to improve performance on some set of tasks. It is seen as a part of artificial intelligence. Machine ...
application on review text has been developed. For the second kind, researchers use network motif analysis technique to identify spam reviewers by their recurring reviewing activity.O'Callaghan, Derek, et al. "Network analysis of recurring YouTube spam campaigns." ''arXiv preprint arXiv:1201.3783'' (2012).


References

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