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Dubai National Air Travel Agency ( ar, دناتا) (commonly known as dnata) is an Emirati airport services provider which provides
aircraft ground handling In aviation, aircraft ground handling defines the servicing of an aircraft while it is on the ground and (usually) parked at a terminal gate of an airport. Overview Many airlines subcontract ground handling to airports, handling agents or ...
,
cargo Cargo consists of bulk goods conveyed by water, air, or land. In economics, freight is cargo that is transported at a freight rate for commercial gain. ''Cargo'' was originally a shipload but now covers all types of freight, including trans ...
, travel, and flight catering services across five
continent A continent is any of several large landmasses. Generally identified by convention rather than any strict criteria, up to seven geographical regions are commonly regarded as continents. Ordered from largest in area to smallest, these seven ...
s.


History

dnata was established in 1959 in
Dubai, UAE Dubai (, ; ar, دبي, translit=Dubayy, , ) is the most populous city in the United Arab Emirates (UAE) and the capital of the Emirate of Dubai, the most populated of the 7 emirates of the United Arab Emirates.The Government and Politics of ...
, with just five employees. The name originates as an acronym for Dubai National Air Travel Agency. It has grown significantly with the first international expansion seen in 1993. Global expansion was also witnessed in 2008 through the acquisition of a 23% share in worldwide corporate travel company,
Hogg Robinson Group Hogg Robinson Group was a corporate travel management company. It was acquired by American Express Global Business Travel in July 2018. History Hogg Robinson Group was established in 1845, by brothers in law Francis Hogg, a young wine merchant, ...
(HRG) and 49% acquisition of the global outsource provider, Mind Pearl. In December 2010, dnata acquired Alpha Flight Limited, expanding the company even further to cover 62 airports in 12 countries. In 2011, the company opened offices in
India India, officially the Republic of India (Hindi: ), is a country in South Asia. It is the seventh-largest country by area, the second-most populous country, and the most populous democracy in the world. Bounded by the Indian Ocean on the so ...
, offering air travel, hotel, and visa services for travellers between India and Dubai. In November 2015, dnata acquired RM Ground Services, in Brazil expanding the operations to 84 countries and operating across 6 continents servicing over 150 airlines. In February 2018, dnata co-founded the Airline Catering Association, which is based in
Brussels Brussels (french: Bruxelles or ; nl, Brussel ), officially the Brussels-Capital Region (All text and all but one graphic show the English name as Brussels-Capital Region.) (french: link=no, Région de Bruxelles-Capitale; nl, link=no, Bruss ...
, Belgium.


Controversy

In 2019, a dnata employee and others were arrested while they were taking drugs off a plane at
Sydney Airport Sydney Kingsford Smith Airport (colloquially Mascot Airport, Kingsford Smith Airport, or Sydney Airport; ; ) is an international airport in Sydney, Australia, located 8 km (5 mi) south of the Sydney central business district, in the ...
. AFP and Border Force officers swooped and arrested them. In 2021, six dnata baggage handlers and other people were arrested after they planned to bring drugs into Sydney Airport.


Ground handling

dnata employs over 41,000 people who handle passenger, cargo, ramp and technical services for airlines at
Dubai International Airport Dubai International Airport ( ar, مطار دبي الدولي) is the primary international airport serving Dubai, United Arab Emirates, and is the world's busiest airport by international passenger traffic. It is also the nineteenth-busies ...
. Globally, dnata also provides airport services to over 127 airports: * Germany: Cologne * Australia:
Adelaide Adelaide ( ) is the capital city of South Australia, the state's largest city and the fifth-most populous city in Australia. "Adelaide" may refer to either Greater Adelaide (including the Adelaide Hills) or the Adelaide city centre. The dem ...
, Darwin,
Melbourne Melbourne ( ; Boonwurrung/Woiwurrung: ''Narrm'' or ''Naarm'') is the capital and most populous city of the Australian state of Victoria, and the second-most populous city in both Australia and Oceania. Its name generally refers to a metrop ...
,
Perth Perth is the capital and largest city of the Australian state of Western Australia. It is the fourth most populous city in Australia and Oceania, with a population of 2.1 million (80% of the state) living in Greater Perth in 2020. Perth is ...
, and
Sydney Sydney ( ) is the capital city of the state of New South Wales, and the most populous city in both Australia and Oceania. Located on Australia's east coast, the metropolis surrounds Sydney Harbour and extends about towards the Blue Mountains ...
(formerly a joint venture with Toll Holdings) * Belgium:
Brussels Brussels (french: Bruxelles or ; nl, Brussel ), officially the Brussels-Capital Region (All text and all but one graphic show the English name as Brussels-Capital Region.) (french: link=no, Région de Bruxelles-Capitale; nl, link=no, Bruss ...
* Brazil:
Aracaju Aracaju () is the capital of the state of Sergipe, Brazil, located in the northeastern part of the country on the coast, about 350 km (217 mi) north of Salvador. According to the 2020 estimate, the city has 664,908 inhabitants, which re ...
,
Belém Belém (; Portuguese for Bethlehem; initially called Nossa Senhora de Belém do Grão-Pará, in English Our Lady of Bethlehem of Great Pará) often called Belém of Pará, is a Brazilian city, capital and largest city of the state of Pará in ...
,
Brasília Brasília (; ) is the federal capital of Brazil and seat of government of the Federal District. The city is located at the top of the Brazilian highlands in the country's Central-West region. It was founded by President Juscelino Kubitschek o ...
, Boa Vista,
Campina Grande Campina Grande is the second most populous Brazilian city in the State of Paraíba after João Pessoa, the capital. It is considered to be the most important city of the Northeastern Brazilian subregion called ''agreste''. It is considered one of ...
,
Curitiba Curitiba () is the capital and largest city in the state of Paraná in Brazil. The city's population was 1,948,626 , making it the eighth most populous city in Brazil and the largest in Brazil's South Region. The Curitiba Metropolitan area ...
,
Florianópolis Florianópolis () is the capital and second largest city of the state of Santa Catarina, in the South region of Brazil. The city encompasses Santa Catarina Island and surrounding small islands, as well as part of the mainland. It has a popul ...
,
Fortaleza Fortaleza (, locally , Portuguese for ''Fortress'') is the state capital of Ceará, located in Northeastern Brazil. It belongs to the Metropolitan mesoregion of Fortaleza and microregion of Fortaleza. It is Brazil's 5th largest city and the tw ...
,
Ilhéus Ilhéus () is a major city located in the southern coastal region of Bahia, Brazil, 211 km south of Salvador, the state's capital. The city was founded in 1534 as Vila de São Jorge dos Ilhéus and is known as one of the most important touri ...
,
Juazeiro do Norte Juazeiro do Norte is a city in the state of Ceará state in northeastern Brazil. It is located 491 km south of the state capital Fortaleza in the semiarid sertão. The municipality has a population of 276,264 (2020 official estimate) and cov ...
, Joao Pessoa,
Manaus Manaus () is the capital and largest city of the Brazilian state of Amazonas. It is the seventh-largest city in Brazil, with an estimated 2020 population of 2,219,580 distributed over a land area of about . Located at the east center of the st ...
,
Macapá Macapá () is a city in Brazil with a population of 512,902 (2020 estimation). It is the capital of Amapá state in the country's North Region. It is located on the northern channel of the Amazon River near its mouth on the Atlantic Ocean. The c ...
,
Maceió Maceió (), formerly sometimes Anglicised as Maceio, is the capital and the largest city of the coastal state of Alagoas, Brazil. The name "Maceió" is an Indigenous term for a spring. Most maceiós flow to the sea, but some get trapped and form l ...
, Natal,
Petrolina Petrolina is a municipality located in the southernmost point of the state of Pernambuco, in Northeast Brazil, in the valley of the São Francisco River. The population was 354,317 in 2020, and the total area is  km², making it the largest m ...
,
Porto Alegre Porto Alegre (, , Brazilian ; ) is the capital and largest city of the Brazilian state of Rio Grande do Sul. Its population of 1,488,252 inhabitants (2020) makes it the twelfth most populous city in the country and the center of Brazil's fi ...
,
Porto Seguro Porto Seguro (, Safe Harbor in English), is a city located in the far south of Bahia, Brazil. The city has an estimated population of 150,658 (2020), covers , and has a population density of 52.7 residents per square kilometer. The area that inc ...
,
Recife That it may shine on all (Gospel of Matthew, Matthew Sermon on the Mount, 5:15) , image_map = Brazil Pernambuco Recife location map.svg , mapsize = 250px , map_caption = Location in the state of Pernambuco , p ...
,
Rio de Janeiro Rio de Janeiro ( , , ; literally 'River of January'), or simply Rio, is the capital of the state of the same name, Brazil's third-most populous state, and the second-most populous city in Brazil, after São Paulo. Listed by the GaWC as a b ...
, São Luis, Salvador, Santarém, São Paulo-Campinas, São Paulo-Guarulhos and
Teresina Teresina is the capital and most populous municipality in the Brazilian state of Piauí. Being located in north-central Piauí 366 km from the coast, it is the only capital in the Brazilian Northeast that is not located on the shores of the ...
* Canada:
Toronto Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the anchor ...
(joint venture with GTA: dnata GTA) * China:
Guangzhou Guangzhou (, ; ; or ; ), also known as Canton () and alternatively romanized as Kwongchow or Kwangchow, is the capital and largest city of Guangdong province in southern China. Located on the Pearl River about north-northwest of Hong Kong ...
and Xi'an * Czech Republic:
Prague Prague ( ; cs, Praha ; german: Prag, ; la, Praga) is the capital and largest city in the Czech Republic, and the historical capital of Bohemia. On the Vltava river, Prague is home to about 1.3 million people. The city has a tempera ...
*
Ireland Ireland ( ; ga, Éire ; Ulster-Scots: ) is an island in the North Atlantic Ocean, in north-western Europe. It is separated from Great Britain to its east by the North Channel, the Irish Sea, and St George's Channel. Ireland is the s ...
:
Dublin Dublin (; , or ) is the capital and largest city of Ireland. On a bay at the mouth of the River Liffey, it is in the province of Leinster, bordered on the south by the Dublin Mountains, a part of the Wicklow Mountains range. At the 2016 cen ...
* Italy: Milan Linate, Milan Malpensa (joint venture with Airport Handling),
Trapani Trapani ( , ; scn, Tràpani ; lat, Drepanum; grc, Δρέπανον) is a city and municipality (''comune'') on the west coast of Sicily, in Italy. It is the capital of the Province of Trapani. Founded by Elymians, the city is still an impor ...
*
Iraq Iraq,; ku, عێراق, translit=Êraq officially the Republic of Iraq, '; ku, کۆماری عێراق, translit=Komarî Êraq is a country in Western Asia. It is bordered by Turkey to the north, Iran to the east, the Persian Gulf and K ...
:
Erbil Erbil, also called Hawler (, ar, أربيل, Arbīl; syr, ܐܲܪܒܹܝܠ, Arbel), is the capital and most populated city in the Kurdistan Region of Iraq. It lies in the Erbil Governorate. It has an estimated population of around 1,600,000. Hu ...
* The Netherlands: Amsterdam *
Pakistan Pakistan ( ur, ), officially the Islamic Republic of Pakistan ( ur, , label=none), is a country in South Asia. It is the world's fifth-most populous country, with a population of almost 243 million people, and has the world's second-lar ...
:
Arifwala Arifwala ( Punjabi and ur, ) is a city and headquarters of Arif Wala Tehsil of Pakpattan District in the Punjab province of Pakistan. It is the 88th largest city in Pakistan. Arifwala is located to the southwest of Pakpattan. History ...
,
Karachi Karachi (; ur, ; ; ) is the most populous city in Pakistan and 12th most populous city in the world, with a population of over 20 million. It is situated at the southern tip of the country along the Arabian Sea coast. It is the former ...
,
Islamabad Islamabad (; ur, , ) is the capital city of Pakistan. It is the country's ninth-most populous city, with a population of over 1.2 million people, and is federally administered by the Pakistani government as part of the Islamabad Capital T ...
,
Peshawar Peshawar (; ps, پېښور ; hnd, ; ; ur, ) is the sixth most populous city in Pakistan, with a population of over 2.3 million. It is situated in the north-west of the country, close to the International border with Afghanistan. It is ...
,
Lahore Lahore ( ; pnb, ; ur, ) is the second most populous city in Pakistan after Karachi and 26th most populous city in the world, with a population of over 13 million. It is the capital of the province of Punjab where it is the largest city ...
,
Faisalabad Faisalabad (; Punjabi/ ur, , ; ), formerly known as Lyallpur ( Punjabi, Urdu: لائل پور), named after the founder of the city, but was renamed in 1977 in honour of late King Faisal of Saudi Arabia. It is the 3rd largest city of Pak ...
, Multan, and
Quetta Quetta (; ur, ; ; ps, کوټه‎) is the tenth most populous city in Pakistan with a population of over 1.1 million. It is situated in south-west of the country close to the International border with Afghanistan. It is the capital of th ...
(joint venture with Gerrys: Gerrys dnata) *
Philippines The Philippines (; fil, Pilipinas, links=no), officially the Republic of the Philippines ( fil, Republika ng Pilipinas, links=no), * bik, Republika kan Filipinas * ceb, Republika sa Pilipinas * cbk, República de Filipinas * hil, Republ ...
:
Manila Manila ( , ; fil, Maynila, ), officially the City of Manila ( fil, Lungsod ng Maynila, ), is the capital of the Philippines, and its second-most populous city. It is highly urbanized and, as of 2019, was the world's most densely populated ...
,
Clark Clark is an English language surname, ultimately derived from the Latin with historical links to England, Scotland, and Ireland ''clericus'' meaning "scribe", "secretary" or a scholar within a religious order, referring to someone who was educated ...
and
Cebu Cebu (; ceb, Sugbo), officially the Province of Cebu ( ceb, Lalawigan sa Sugbo; tl, Lalawigan ng Cebu; hil, Kapuroan sang Sugbo), is a province of the Philippines located in the Central Visayas region, and consists of a main island and 167 ...
*
Romania Romania ( ; ro, România ) is a country located at the crossroads of Central, Eastern, and Southeastern Europe. It borders Bulgaria to the south, Ukraine to the north, Hungary to the west, Serbia to the southwest, Moldova to the east, and ...
:
Bucharest Bucharest ( , ; ro, București ) is the capital and largest city of Romania, as well as its cultural, industrial, and financial centre. It is located in the southeast of the country, on the banks of the Dâmbovița River, less than north of ...
*
Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borderin ...
: Singapore Changi *
Switzerland ). Swiss law does not designate a ''capital'' as such, but the federal parliament and government are installed in Bern, while other federal institutions, such as the federal courts, are in other cities (Bellinzona, Lausanne, Luzern, Neuchâtel ...
:
Geneva , neighboring_municipalities= Carouge, Chêne-Bougeries, Cologny, Lancy, Grand-Saconnex, Pregny-Chambésy, Vernier, Veyrier , website = https://www.geneve.ch/ Geneva ( ; french: Genève ) frp, Genèva ; german: link=no, Genf ; it, Ginevra ...
and
Zürich Zürich () is the list of cities in Switzerland, largest city in Switzerland and the capital of the canton of Zürich. It is located in north-central Switzerland, at the northwestern tip of Lake Zürich. As of January 2020, the municipality has 43 ...
*
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and Nor ...
:
London Heathrow Heathrow Airport (), called ''London Airport'' until 1966 and now known as London Heathrow , is a major international airport in London, England. It is the largest of the six international airports in the London airport system (the others bei ...
,
Manchester Manchester () is a city in Greater Manchester, England. It had a population of 552,000 in 2021. It is bordered by the Cheshire Plain to the south, the Pennines to the north and east, and the neighbouring city of Salford to the west. The tw ...
,
Gatwick Gatwick Airport (), also known as London Gatwick , is a major international airport near Crawley, West Sussex, England, south of Central London. In 2021, Gatwick was the third-busiest airport by total passenger traffic in the UK, after He ...
,
Edinburgh Edinburgh ( ; gd, Dùn Èideann ) is the capital city of Scotland and one of its 32 council areas. Historically part of the county of Midlothian (interchangeably Edinburghshire before 1921), it is located in Lothian on the southern shore of t ...
,
Birmingham Birmingham ( ) is a city and metropolitan borough in the metropolitan county of West Midlands in England. It is the second-largest city in the United Kingdom with a population of 1.145 million in the city proper, 2.92 million in the West ...
,
Glasgow Glasgow ( ; sco, Glesca or ; gd, Glaschu ) is the most populous city in Scotland and the fourth-most populous city in the United Kingdom, as well as being the 27th largest city by population in Europe. In 2020, it had an estimated pop ...
, East Midlands and
Newcastle Newcastle usually refers to: *Newcastle upon Tyne, a city and metropolitan borough in Tyne and Wear, England *Newcastle-under-Lyme, a town in Staffordshire, England *Newcastle, New South Wales, a metropolitan area in Australia, named after Newcastle ...
*
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territo ...
:
Atlanta Atlanta ( ) is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, but its territory falls in both Fulton and DeKalb counties. With a population of 498,715 ...
,
Austin Austin is the capital city of the U.S. state of Texas, as well as the seat and largest city of Travis County, with portions extending into Hays and Williamson counties. Incorporated on December 27, 1839, it is the 11th-most-populous city i ...
,
Boston Boston (), officially the City of Boston, is the state capital and most populous city of the Commonwealth of Massachusetts, as well as the cultural and financial center of the New England region of the United States. It is the 24th- most p ...
, Chicago O'Hare, Dallas/Ft. Worth,
Detroit Detroit ( , ; , ) is the largest city in the U.S. state of Michigan. It is also the largest U.S. city on the United States–Canada border, and the seat of government of Wayne County. The City of Detroit had a population of 639,111 at ...
,
El Paso El Paso (; "the pass") is a city in and the seat of El Paso County in the western corner of the U.S. state of Texas. The 2020 population of the city from the U.S. Census Bureau was 678,815, making it the 23rd-largest city in the U.S., the ...
,
Grand Rapids Grand Rapids is a city and county seat of Kent County in the U.S. state of Michigan. At the 2020 census, the city had a population of 198,917 which ranks it as the second most-populated city in the state after Detroit. Grand Rapids is the ...
,
Houston Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 i ...
,
Indianapolis Indianapolis (), colloquially known as Indy, is the state capital and most populous city of the U.S. state of Indiana and the seat of Marion County. According to the U.S. Census Bureau, the consolidated population of Indianapolis and Marion ...
, Laredo,
Los Angeles Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
,
Lubbock Lubbock ( ) is the 10th-most populous city in the U.S. state of Texas and the seat of government of Lubbock County. With a population of 260,993 in 2021, the city is also the 85th-most populous in the United States. The city is in the north ...
,
McAllen McAllen is the largest city in Hidalgo County, Texas, United States, and the 22nd-most populous city in Texas. It is located at the southern tip of the state in the Rio Grande Valley, on the Mexico–United States border. The city limits extend ...
,
Milwaukee Milwaukee ( ), officially the City of Milwaukee, is both the most populous and most densely populated city in the U.S. state of Wisconsin and the county seat of Milwaukee County. With a population of 577,222 at the 2020 census, Milwaukee is ...
,
Nashville Nashville is the capital city of the U.S. state of Tennessee and the seat of Davidson County. With a population of 689,447 at the 2020 U.S. census, Nashville is the most populous city in the state, 21st most-populous city in the U.S., and th ...
, Newark,
New York New York most commonly refers to: * New York City, the most populous city in the United States, located in the state of New York * New York (state), a state in the northeastern United States New York may also refer to: Film and television * ...
,
Orlando Orlando () is a city in the U.S. state of Florida and is the county seat of Orange County. In Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,509,831, according to U.S. Census Bureau figures re ...
,
Philadelphia Philadelphia, often called Philly, is the largest city in the Commonwealth of Pennsylvania, the sixth-largest city in the U.S., the second-largest city in both the Northeast megalopolis and Mid-Atlantic regions after New York City. Since ...
,
San Diego San Diego ( , ; ) is a city on the Pacific Ocean coast of Southern California located immediately adjacent to the Mexico–United States border. With a 2020 population of 1,386,932, it is the eighth most populous city in the United States ...
,
San Francisco San Francisco (; Spanish for " Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the fourth most populous in California and 17th ...
, Sanford,
Tampa Tampa () is a city on the Gulf Coast of the U.S. state of Florida. The city's borders include the north shore of Tampa Bay and the east shore of Old Tampa Bay. Tampa is the largest city in the Tampa Bay area and the seat of Hillsborough Count ...
, Washington Dulles and Wichita Mercator has been the
information technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system (I ...
arm of dnata providing technology and services to the aviation industry worldwide. In 2014
Warburg Pincus Warburg Pincus LLC is a global private equity firm, headquartered in New York, with offices in the United States, Europe, Brazil, China, Southeast Asia and India. Warburg has been a private equity investor since 1966. The firm currently has ov ...
, a private equity firm, acquired the majority stake of Mercator and merged it with Accelya in 2017. The combined company operating under the Accelya brand has 2,800 employees and serves 400 clients worldwide.


Cargo

Functioning as the cargo handling operator for the Dubai International Airport Cargo Gateway, cargo services are provided both regionally and internationally at their overseas airports, handling over 3 million tons of cargo annually. In 1991, Calogi, an online communication portal was set up for the cargo community and was the first of its kind in the region allowing airlines, shippers, freight forwarders and ground handling agents to conduct business anywhere in the world.


Travel

dnata Travel provides assistance in the areas of corporate and government travel, luxury holidays, events, groups and incentives, retail and marine travel. There are 202 locations across the GCC with operational presence in
Afghanistan Afghanistan, officially the Islamic Emirate of Afghanistan,; prs, امارت اسلامی افغانستان is a landlocked country located at the crossroads of Central Asia and South Asia. Referred to as the Heart of Asia, it is bordere ...
,
Bahrain Bahrain ( ; ; ar, البحرين, al-Bahrayn, locally ), officially the Kingdom of Bahrain, ' is an island country in Western Asia. It is situated on the Persian Gulf, and comprises a small archipelago made up of 50 natural islands and an a ...
,
Oman Oman ( ; ar, عُمَان ' ), officially the Sultanate of Oman ( ar, سلْطنةُ عُمان ), is an Arabian country located in southwestern Asia. It is situated on the southeastern coast of the Arabian Peninsula, and spans the mouth of t ...
,
Qatar Qatar (, ; ar, قطر, Qaṭar ; local vernacular pronunciation: ), officially the State of Qatar,) is a country in Western Asia. It occupies the Qatar Peninsula on the northeastern coast of the Arabian Peninsula in the Middle East; it s ...
,
Kuwait Kuwait (; ar, الكويت ', or ), officially the State of Kuwait ( ar, دولة الكويت '), is a country in Western Asia. It is situated in the northern edge of Eastern Arabia at the tip of the Persian Gulf, bordering Iraq to the nort ...
and the
Kingdom of Saudi Arabia Saudi Arabia, officially the Kingdom of Saudi Arabia (KSA), is a country in Western Asia. It covers the bulk of the Arabian Peninsula, and has a land area of about , making it the fifth-largest country in Asia, the second-largest in the Arab ...
. dnata Travel is also the regional managing partner for the
Hogg Robinson Group Hogg Robinson Group was a corporate travel management company. It was acquired by American Express Global Business Travel in July 2018. History Hogg Robinson Group was established in 1845, by brothers in law Francis Hogg, a young wine merchant, ...
in the Middle East and West Asia.


Flight catering

Through the acquisition of Alpha Flight Limited in 2010, dnata operates an international flight catering service across 62 airports and 12 countries. With an annual turnover of £360 million STG ( AED2.3 billion) in 2010, the company serves 120,000 meals on a daily basis.


Travel Republic

Travel Republic Limited is an online travel agency founded in the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and Nor ...
and launched in 2003. Travel Republic is owned by the air services provider, dnata World Travel, which is a part of the
Emirates Group The Emirates Group ( ar, مجموعة الإمارات) is a state-owned Dubai-based international aviation holding company headquartered in Garhoud, Dubai, United Arab Emirates, near Dubai International Airport. The Emirates Group comprises ...
.


History

Travel Republic was founded in 2003 by university students Chris Waite, Paul Furner, Kane Pirie and travel agent Peter Furner. They desired to create a website where customers could book accommodation, flights, car transfers and airport parking in one place. The company specialises in enabling users to build their own holiday experience by combining different elements from the Travel Republic site. Travel Republic is a travel search website acting as an agent only. The company is a member of ABTA and holds an ATOL License. In January 2007, the company moved to its current headquarters in Kingston upon Thames, Surrey. In the same year the company had an annual sales growth of 284.2% and topped the charts of The Sunday Times Virgin Atlantic Fast Track 100. In December 2011 the company was bought by Dnata World Travel which is a subsidiary of the Emirates Group, based in Dubai. In December 2015 Travel Republic launched a cruise service in partnership with Imagine Cruising. In July 2018 Dnata appointed Frank Rejwan (formerly of
Abercrombie & Kent Geoffrey JW Kent, born July 14, 1942, is the founder and co-chairman of Abercrombie & Kent, an international luxury travel company. He is credited with introducing the first luxury photographic African safari in 1962. Early life Geoffrey Kent w ...
, Quintessentially and Ickenham Travel Group) as Managing Director for Travel Republic.


Operations and technology

In January 2012, Travel Republic first introduced its mobile website, before expanding into mobile app on IOS in 2014. In 2015 the Android version of the app was launched. The company aired its first YouTube ad on 17 January 2011. Their first television campaign 'The Last Click' aired in June 2014. With its success, Travel Republic continued to launch TV advertising campaigns. 'Welcome to the Travel Republic' was launched in January 2016 before the latest campaign aired in December 2016 across UK and Ireland. The campaign highlighted Travel Republic's slogan, 'Yours for the making'.


Controversy

In a case brought by the Civil Aviation Authority (CAA), Travel Republic was accused of breaching ATOL regulations by selling unlicensed package holidays. Judge Nicholas Evans delivered the not-guilty verdict at Westminster Magistrates' Court on 10 November 2009. In his judgement, Evans said the prosecution had failed to prove that Travel Republic did anything other than "sell components of holidays separately, but at the same time".


See also


References


External links

*
dnata UK websitednata Switzerland websiteMercator website

Calogi website
{{Airline catering companies The Emirates Group Aircraft ground handling companies Airline catering Companies based in Dubai Transport organisations in Dubai Emirati brands Foodservice companies Food and drink companies of the United Arab Emirates