Zavvi is an online retailer of entertainment products, including
Blu-ray
The Blu-ray Disc (BD), often known simply as Blu-ray, is a digital optical disc data storage format. It was invented and developed in 2005 and released on June 20, 2006 worldwide. It is designed to supersede the DVD format, and capable of st ...
s,
collectable
A collectable (collectible or collector's item) is any object regarded as being of value or interest to a collector. Collectable items are not necessarily monetarily valuable or uncommon. There are numerous types of collectables and terms ...
s,
homeware Home accessories are furniture items which are easy to replace and easy to move, and include almost any items that are not strictly functionally necessary in a decorated space. These accessories include such items as curtains, sofa sets, cushions, t ...
and
toy
A toy or plaything is an object that is used primarily to provide entertainment. Simple examples include toy blocks, board games, and dolls. Toys are often designed for use by children, although many are designed specifically for adults and pet ...
s. Originally a physical retailer, the brand has been online only since it was bought from administration by
The Hut Group
THG plc, formerly The Hut Group, is a British e-commerce retail company headquartered at Manchester Airport, England. It sells own-brand and third-party cosmetics, dietary supplements, luxury goods, and licensed and personalised products onlin ...
in 2009.
History
Virgin Megastores UK
Richard Branson started his first
Virgin
Virginity is the state of a person who has never engaged in sexual intercourse. The term ''virgin'' originally only referred to sexually inexperienced women, but has evolved to encompass a range of definitions, as found in traditional, modern ...
store on London's
Oxford Street
Oxford Street is a major road in the City of Westminster in the West End of London, running from Tottenham Court Road to Marble Arch via Oxford Circus. It is Europe's busiest shopping street, with around half a million daily visitors, and ...
in 1971 and the first
Megastore in 1979. The chain grew throughout the 1980s and 1990s and became an international franchise. During the early to mid-2000s, the Virgin Group sold most of its Virgin Megastores to various companies, including the French stores to the
Lagardere Group and the American stores to
The Related Companies
The Related Companies, L.P. is an American real estate firm in New York City, with offices and developments in Boston, Chicago, Los Angeles, Las Vegas, Miami, San Francisco, Abu Dhabi, London, São Paulo and Shanghai. Related has more than 3, ...
.
Zavvi rebranding
In September 2007, it was announced that the UK arm of the Virgin Megastores brand was to break away from the Virgin Group. A
management buyout offer was led by managing director, Simon Douglas, and finance director, Steve Peckham, reportedly for £1.
Zavvi became the largest independent entertainment retailer in the UK. All 125 stores traded under the Zavvi brand, although some stores retained an individual
Virgin Media
Virgin Media is a British telecommunications company which provides telephone, television and internet services in the United Kingdom. Its headquarters are at Green Park in Reading, England. It is owned by Virgin Media O2, a 50:50 joint ventu ...
concession that operated independently from the Zavvi store. In October 2007, the company launched a new logo featuring a ''Z'' in the dot of the i.
Zavvi Ireland had made a loss of €3.4 million in the year ending March 2007. In September 2007, Simon Douglas announced that Zavvi would focus on the sale of games to compete with
Game and
Gamestation
Gamestation was a chain of retail shops in the United Kingdom selling used and new video games, and was the second largest specialist video game retailer in the United Kingdom until it was acquired by Game in May 2007, a group which owns many ...
. Plans were revealed that Zavvi would differentiate itself from its competitors with limited editions and exclusive products in addition to increasing the stores online market share during the next year. Following a trial period, it was announced on 28 March 2008 that all Zavvi stores would feature a book department.
Prior to entering administration, Zavvi was in the process of creating an online download service, Zavvi Downloads, intended to compete with services including
Napster and the
iTunes Store
The iTunes Store is a digital media store operated by Apple Inc. It opened on April 28, 2003, as a result of Steve Jobs' push to open a digital marketplace for music. As of April 2020, iTunes offered 60 million songs, 2.2 million apps, 25,00 ...
. It was planned the service would offer music which would not carry any
digital rights management, meaning that it could be transferred to any portable music player without restrictions. It would also have a catalogue of films and TV shows, games and mobile content. On 15 January 2009,
Ernst & Young
Ernst & Young Global Limited, trade name EY, is a multinational professional services partnership headquartered in London, England. EY is one of the largest professional services networks in the world. Along with Deloitte, KPMG and Pricewat ...
announced that they cancelled Zavvi's plan to launch the online download service as the company entered administration.
Administration
In December 2008, ''
The Daily Telegraph
''The Daily Telegraph'', known online and elsewhere as ''The Telegraph'', is a national British daily broadsheet newspaper published in London by Telegraph Media Group and distributed across the United Kingdom and internationally.
It was f ...
'' reported that Zavvi was seeking help from the Virgin Group to guarantee millions of pounds worth of its stock payments to Woolworths'
Entertainment UK
Entertainment UK Limited (EUK) was a retail supply and distribution company and a wholly owned subsidiary of Woolworths Group. The company, and Woolworths plc, entered administration with Deloitte on 26 November 2008. EUK claimed to have had a ...
(EUK) as EUK had entered into
administration
Administration may refer to:
Management of organizations
* Management, the act of directing people towards accomplishing a goal
** Administrative Assistant, traditionally known as a Secretary, or also known as an administrative officer, admini ...
. ''
The Times
''The Times'' is a British daily national newspaper based in London. It began in 1785 under the title ''The Daily Universal Register'', adopting its current name on 1 January 1788. ''The Times'' and its sister paper '' The Sunday Times'' (f ...
'' reported that
Ernst & Young
Ernst & Young Global Limited, trade name EY, is a multinational professional services partnership headquartered in London, England. EY is one of the largest professional services networks in the world. Along with Deloitte, KPMG and Pricewat ...
may step in if Zavvi could not pay EUK the value of the stock which amounted to a £106 million debt. Zavvi was forced to shut down its internet operations, as it entered into talks with EUK and
Deloitte & Touche
Deloitte Touche Tohmatsu Limited (), commonly referred to as Deloitte, is an international professional services network headquartered in London, England. Deloitte is the largest professional services network by revenue and number of profession ...
, EUK's administrators. A spokesman for Virgin, said that a deal had been done with the administrators of Woolworths who accepted £40 million to settle the debt.
On 8 December 2008, Zavvi suspended its sale of gift cards citing the problems with its supplier, EUK, as the cause.
On 24 December 2008, the Zavvi UK group went into
administration
Administration may refer to:
Management of organizations
* Management, the act of directing people towards accomplishing a goal
** Administrative Assistant, traditionally known as a Secretary, or also known as an administrative officer, admini ...
owing to the loss of its supplier as the company was unable to source stock.
Zavvi had attempted to buy supplies from alternative suppliers but experienced difficulties in obtaining favourable credit terms or acceptable prices. This placed pressure on the company's
working capital
Working capital (WC) is a financial metric which represents operating liquidity available to a business, organisation, or other entity, including governmental entities. Along with fixed assets such as plant and equipment, working capital is consi ...
and when quarterly rents were due, approximately £13 million, on 25 December 2008, the directors were unable to meet their creditor liabilities.
Ernst & Young LLP were appointed administrators, and Zavvi continued to trade as a buyer was sought. Zavvi Guernsey was liquidated, while Zavvi Ireland was not at the time subject to any formal insolvency proceedings. At the time of administration, Zavvi had 114 stores in the UK and 11 in Ireland, employing 2,363 permanent staff and 1,052 temporary staff. All stores opened as normal on
Boxing Day /
St Stephen's Day, 26 December, for the normal post-Christmas sale. Zavvi Ireland entered liquidation in January 2009. On 13 January, Zavvi Entertainment Group Limited entered administration.
In January 2009, HMV revealed that it had acquired five stores in Ireland and nine in the United Kingdom, saving 269 jobs. The purchase price for the nine UK stores was approximately £630,000.
Head Entertainment
Head Entertainment was an entertainment retail chain in the United Kingdom. The company was formed on 18 February 2009 when Simon Douglas, former managing director of Zavvi and business partner Les Whitfield, purchased five stores from Zavvi ...
, a company created by former managing director, Simon Douglas, and business partner, Les Whitfield, purchased five stores.
222 employees and the remaining Zavvi stock were transferred to Head, and the total purchase cost was £111,000.
All other stores were closed. Head itself was a short-lived venture, having closed all of its stores by early 2010.
The Zavvi brand and domain name was sold following an online auction in February 2009. It was relaunched by new owners, The Hut Group, on 2 March 2009. The website was renamed Zavvi.com in October 2009.
References
{{Commons category, Zavvi
THG (company)
British companies established in 2007
Retail companies established in 2007
Online retailers of the United Kingdom
Retail companies of England