Workplace is an online

collaborative software Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is "intentional group processes plus software to support them". As re ...

tool developed by Meta Platforms. It facilitates online group work, instant messaging, video conferencing, and news sharing.

History

Workplace was first announced on January 14, 2015. It launched in beta as Facebook at Work before officially launching in October 2016. In 2018, Safety Check for Workplace was launched. Free accounts were discontinued in February 2021.

Workplace and Facebook

While Workplace accounts are set up and run separately from Facebook accounts, Workplace uses much of the underlying technology that powers Facebook.

Data Centers

Workplace data is stored across 12 Facebook-owned and operated data centers.

AI

Workplace benefits from Facebook's AI research. Workplace uses

machine learning Machine learning (ML) is a field of inquiry devoted to understanding and building methods that 'learn', that is, methods that leverage data to improve performance on some set of tasks. It is seen as a part of artificial intelligence. Machine ...

to sort the most relevant information in the news feed and make intelligent recommendations while 'downranking' less valuable information.

Safety Check for Workplace

In October 2018, Workplace announced the launch of Safety Check. Originally developed by Facebook engineers after the 2011 Japanese tsunami, Safety Check for Workplace allows organizations to identify employees who may be affected by a crisis and send and monitor responses. Safety Check has been used by

Delta Air Lines Delta Air Lines, Inc., typically referred to as Delta, is one of the major airlines of the United States and a legacy carrier. One of the world's oldest airlines in operation, Delta is headquartered in Atlanta, Georgia. The airline, along w ...

(during

Hurricane Florence Hurricane Florence was a powerful and long-lived Cape Verde hurricane that caused catastrophic damage in the Carolinas in September 2018, primarily as a result of freshwater flooding due to torrential rain. The sixth named storm, third h ...

and the Hokkaido earthquake).

Reception

Workplace has an aggregated rating of 4 stars from 1,379 reviews on G2, and an aggregated rating of 4 stars from 103 reviews on Gartner PeerInsights. Users have praised Workplace a tool for internal communication and collaboration, but critics have noted that it lacks some project management functionality.

Customers and Features

Workplace is used by over 30,000 organizations. As of May 2021, there are 7 million paying users, but the total number of users, both paid and unpaid, hasn't been disclosed.

Integrations

Integrations are available with popular

SaaS Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software. SaaS is con ...

tools like Jira,

Sharepoint SharePoint is a web-based collaborative platform that integrates natively with Microsoft Office. Launched in 2001, SharePoint is primarily sold as a document management and storage system, but the product is highly configurable and its usage v ...

ServiceNow ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy, ServiceNow is listed on the ...

Adobe Sign Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) is a cloud-based e-signature service that allows the user to send, sign, track, and manage signature processes using a browser or mobile device. It is part of the Adobe Document Cloud s ...

SurveyMonkey Momentive Inc. (formerly SurveyMonkey Inc.) is an experience management company that offers cloud-based software in brand insights, market insights, product experience, employee experience, customer experience, online survey development, and a s ...

Google Drive Google Drive is a file storage and synchronization service developed by Google. Launched on April 24, 2012, Google Drive allows users to store files in the cloud (on Google's servers), synchronize files across devices, and share files. In add ...

Zoom Zoom may refer to: Technology Computing * Zoom (software), videoconferencing application * Page zooming, the ability to magnify or shrink a portion of a page on a computer display * Zooming user interface, a graphical interface allowing for image ...

and

Dropbox Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S. that offers cloud storage, file synchronization, personal cloud, and client software. Dropbox was founded in 2007 ...

Workplace for Good

Workplace for Good was launched in June 2018 to provide a free version of Workplace for registered non-profits and staff of educational institutions.

References

External links

* {{Meta Platforms Business software Collaborative software Groupware Meta Platforms applications Products introduced in 2018