Wirearchy
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Wirearchy is the power structure created as the
Information Age The Information Age (also known as the Computer Age, Digital Age, Silicon Age, or New Media Age) is a historical period that began in the mid-20th century. It is characterized by a rapid shift from traditional industries, as established during ...
unfolded, disrupting
hierarchical organization A hierarchical organization or hierarchical organisation (see spelling differences) is an organizational structure where every entity in the organization, except one, is subordinate to a single other entity. This arrangement is a form of a hierarc ...
s and the fundamental construct of access to knowledge. In earlier eras, when information was scarce and access to information was power, organizations structured themselves along chains of power and authority, with those higher in the organization having more knowledge and therefore more power. These structures disintegrated as the
Internet The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, pub ...
made a huge spectrum of information and knowledge freely available. The term ''wirearchy'' was coined in 1999 by Jon Husband, who defined it as "a dynamic flow of power and authority, based on information, trust, credibility, and a focus on results, enabled by interconnected technology and people".Husband, Jon (2013).
What is Wirearchy
.
Hugh MacLeod illustrated the basic concept of wirearchy by showing links emanating from the classic
hierarchical A hierarchy (from Greek: , from , 'president of sacred rites') is an arrangement of items (objects, names, values, categories, etc.) that are represented as being "above", "below", or "at the same level as" one another. Hierarchy is an important ...
pyramid.


History

Power structures related to knowledge and information date back to early tribal systems, in which the tribal head was noted as the holder and keeper of knowledge. As tribes evolved into cities and countries, power evolved as well, into the hierarchical pyramid.
Medieval In the history of Europe, the Middle Ages or medieval period lasted approximately from the late 5th to the late 15th centuries, similar to the Post-classical, post-classical period of World history (field), global history. It began with t ...
churches and
feudal Feudalism, also known as the feudal system, was the combination of the legal, economic, military, cultural and political customs that flourished in Middle Ages, medieval Europe between the 9th and 15th centuries. Broadly defined, it was a wa ...
kingdoms continued this arrangement of scarce knowledge and control of information at the top. Even with the arrival of the
printing press A printing press is a mechanical device for applying pressure to an inked surface resting upon a printing, print medium (such as paper or cloth), thereby transferring the ink. It marked a dramatic improvement on earlier printing methods in wh ...
and the resulting increase in the ease, speed, and affordability of disseminating information, the spread of knowledge remained relatively slow for centuries, and the hierarchical structure continued to thrive. The flow of knowledge began to radically accelerate in the 1990s with the emergence of the Internet. Members of many organizations began to connect and share with others through
hyperlink In computing, a hyperlink, or simply a link, is a digital reference to data that the user can follow or be guided by clicking or tapping. A hyperlink points to a whole document or to a specific element within a document. Hypertext is text wit ...
s,
social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
, and easy
self-publishing Self-publishing is the publication of media by its author at their own cost, without the involvement of a publisher. The term usually refers to written media, such as books and magazines, either as an ebook or as a physical copy using POD (pr ...
platforms. The availability of these tools led to increased social interaction around knowledge. Traditional hierarchies assumed that leaders higher in the system had better information for making decisions, and that it was in the followers' interest to allow them to make the decisions. The Internet and the ability of organizational members to connect with anyone both inside and outside the organization—and to find information both inside and outside the organization—disrupted this traditional notion of power. Power and authority came to be based less on hierarchical position and more on knowledge sharing, trust, credibility, and end results. The ''
New York Times ''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid d ...
'' columnist
Thomas Friedman Thomas Loren Friedman (; born July 20, 1953) is an American political commentator and author. He is a three-time Pulitzer Prize winner who is a weekly columnist for ''The New York Times''. He has written extensively on foreign affairs, global tr ...
wrote in his book ''
The World Is Flat ''The World Is Flat: A Brief History of the Twenty-first Century'' is a book by Thomas L. Friedman that analyzes globalization, primarily in the early 21st century. The title is a metaphor for viewing the world as a level playing field in te ...
'' that the web allowed individuals to be global players in much the same way that company structures of the 1800s and political structures of the Renaissance did.


Consequences

As a design principle, wirearchy means that information flows differently in networked organizations than in traditional hierarchical structures. Knowledge in a networked context flows horizontally, based on connections and collaborations, rather than in official up-and-down streams. Problems that involve formal meetings and memorandums in hierarchical organizations can instead be solved, for example, with a tweet,
blog post A blog (a Clipping (morphology), truncation of "weblog") is a discussion or informational website published on the World Wide Web consisting of discrete, often informal diary-style text entries (posts). Posts are typically displayed in Reverse ...
, or
web conference Web conferencing is used as an umbrella term for various types of online conference, conferencing and collaborative services including webinars (web seminars), webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of ...
. In the past decade, the web has become more open, social, and participatory. Project work, analysis and planning, research and development, and other knowledge-intensive work has shifted from formal face-to-face settings to an array of web-based wikis, blogs, RSS feeds, and social networking. This, David Weinberger wrote in his book '' Everything Is Miscellaneous'', allows socially networked work groups to "co-create" knowledge with an ease not possible in a traditional hierarchy.
Massive open online course A massive open online course (MOOC ) or an open online course is an online course aimed at unlimited participation and open access via the Web. In addition to traditional course materials, such as filmed lectures, readings, and problem sets, m ...
s (MOOCs) and maker fairs are examples of this new organizational model. In "The Internet of People for a Post-Oil World", Rob van Kranenburg and Christian Nold posit that the rise of the "Internet of Things", coupled with distributed workers, will disrupt the current business models for commercializing technologies and developing products, and that the lines between issues, people, and technology will continue to blur. Tom Austin, a vice president at the market research firm
Gartner Gartner, Inc is a technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its clients ...
, said in a press release in 2010:Gartner, Inc. (2010)
Gartner Says the World of Work Will Witness 10 Changes During the Next 10 Years
.
Work will become less routine, characterized by increased volatility, hyperconnectedness, "swarming" and more. By 2015, 40 percent or more of an organization's work will be "non-routine", up from 25 percent in 2010. People will swarm more often and work solo less. They'll work with others with whom they have few links, and teams will include people outside the control of the organization. In addition, simulation, visualization and unification technologies, working across yottabytes of data per second, will demand an emphasis on new perceptual skills.
The concept of wirearchy holds that the Internet and its associated networks are moving the world away from the "master-servant" archetype of the Industrial Age to a more open, social, and collaborative relationship, forcing leaders to consider the scope and reach of interconnected markets and flows of information.


References

{{reflist Organizational structure