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Whistl (formerly TNT Post UK) is a postal delivery company based in
Marlow, Buckinghamshire Marlow (; historically Great Marlow or Chipping Marlow) is a town and civil parish within the Unitary Authority of Buckinghamshire, England. It is located on the River Thames, south-southwest of High Wycombe, west-northwest of Maidenhead and ...
, England. The company primarily competes (and in some instances partners) with
UK Mail UK Mail, a trading name of DHL Parcel UK Limited (formerly Business Post), is a postal service company operating in the United Kingdom, which has competed with Royal Mail in collection and distribution of mail, since the deregulation of the posta ...
,
UPS UPS or ups may refer to: Companies and organizations * United Parcel Service, an American shipping company ** The UPS Store, UPS subsidiary ** UPS Airlines, UPS subsidiary * Underground Press Syndicate, later ''Alternative Press Syndicate'' or ...
,
Parcelforce Parcelforce Worldwide is a courier and logistics service in the United Kingdom. Parcelforce Worldwide is a trading name of the Royal Mail and is organised within the UK Parcels, International and Letters division of the group. The company del ...
,
DHL DHL is an American founded, German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.8 billion parcels per year. DHL ...
, Evri,
Royal Mail , kw, Postya Riel, ga, An Post Ríoga , logo = Royal Mail.svg , logo_size = 250px , type = Public limited company , traded_as = , foundation = , founder = Henry VIII , location = London, England, UK , key_people = * Keith Williams ...
and
Yodel Yodeling (also jodeling) is a form of singing which involves repeated and rapid changes of pitch between the low-pitch chest register (or "chest voice") and the high-pitch head register or falsetto. The English word ''yodel'' is derived from th ...
. According to the company, it processes about 25% of the mail in the United Kingdom, amounting to over 3.7 billion items per year in 2015. Whistl provides services across business mail,
parcel delivery Package delivery or parcel delivery is the delivery of shipping containers, parcels, or high value mail as single shipments. The service is provided by most postal systems, express mail, private courier companies, and less than truckload shippin ...
, order fulfilment, contact centres and Doordrop Media both in the UK and internationally, processing around 50% of bulk business mail in the United Kingdom, handles more than 3.6 billion items a year and has over 1.5 million square feet of fulfilment space across the UK. The company was a wholly-owned subsidiary of the
Dutch Dutch commonly refers to: * Something of, from, or related to the Netherlands * Dutch people () * Dutch language () Dutch may also refer to: Places * Dutch, West Virginia, a community in the United States * Pennsylvania Dutch Country People E ...
delivery company
PostNL PostNL (), formerly TNT N.V., is a mail, parcel and e-commerce corporation with operations in the Netherlands, Germany, Italy, Belgium, and the United Kingdom. It provides universal delivery in the Netherlands, and is publicly listed at Euronext ...
until October 2015, when a
management buyout A management buyout (MBO) is a form of acquisition in which a company's existing managers acquire a large part, or all, of the company, whether from a parent company or individual. Management-, and/or leveraged buyout became noted phenomena of 1 ...
was completed. PostNL remained a minority shareholder.


History

As TNT Post, the company was originally a subsidiary of the TNT Group. In May 2011, the group split to form
TNT Express TNT Express was an international courier delivery services company with its headquarters in Hoofddorp, Netherlands. History The namesake Thomas Nationwide Transport grandfather company was originally started in 1946 with a single truck in Adel ...
and
PostNL PostNL (), formerly TNT N.V., is a mail, parcel and e-commerce corporation with operations in the Netherlands, Germany, Italy, Belgium, and the United Kingdom. It provides universal delivery in the Netherlands, and is publicly listed at Euronext ...
. TNT Post UK became a subsidiary of PostNL, and an agreement was reached with TNT Express to continue using the TNT name until the end of 2014. The company began delivering in
West London West London is the western part of London, England, north of the River Thames, west of the City of London, and extending to the Greater London boundary. The term is used to differentiate the area from the other parts of London: North London ...
in April 2012, later rolling out its end to end service in
Manchester Manchester () is a city in Greater Manchester, England. It had a population of 552,000 in 2021. It is bordered by the Cheshire Plain to the south, the Pennines to the north and east, and the neighbouring city of Salford to the west. The t ...
and
Liverpool Liverpool is a city and metropolitan borough in Merseyside, England. With a population of in 2019, it is the 10th largest English district by population and its metropolitan area is the fifth largest in the United Kingdom, with a popul ...
. The company rebranded as Whistl in September 2014. In May 2015, Whistl announced that it would suspend door to door deliveries in London, Liverpool, and Manchester after the private equity investor LDC, a division of
Lloyds Bank Lloyds Bank plc is a British retail banking, retail and commercial bank with branches across England and Wales. It has traditionally been considered one of the "Big Four (banking), Big Four" clearing house (finance), clearing banks. Lloyds B ...
, decided not to fund further expansion citing "ongoing changes in postal market in the United Kingdom dynamics and the complexity of the regulatory landscape" and an attempt to stem losses. Whistl confirmed on 10 June 2015 that the service would formally end, with 1,800 jobs at risk of redundancy. The company concentrated on processing and sorting mail and parcels, and reverted to using Royal Mail's "final mile" delivery service rather than its own. In October 2015, Whistl's management completed a buyout of the company from PostNL, although PostNL retained a 17.5% holding. In June 2018, Whistl acquired
Nottingham Nottingham ( , East Midlands English, locally ) is a city status in the United Kingdom, city and Unitary authorities of England, unitary authority area in Nottinghamshire, East Midlands, England. It is located north-west of London, south-east ...
based Parcelhub and its sister company Mail Workshop. In May 2019 Whistl acquired warehouse space in Harmondsworth, near
Heathrow Heathrow Airport (), called ''London Airport'' until 1966 and now known as London Heathrow , is a major international airport in London, England. It is the largest of the six international airports in the London airport system (the others bei ...
. The space was previously held by Keymail UK Ltd and will act as Whistl’s ‘international gateway’ for mail and parcel services in and out of the UK. Whistl and UKP Worldwide teamed up in April 2020, to offer their customers a seamless customs clearance service for mail and parcel customers who operate internationally. In December 2020, Whistl strengthened its order fulfilment offering by acquiring Clientbase, a privately held company based in Paignton, Devon, and offers fulfilment service for home shopping companies, including picking and packing, 140 seat contact centre capability, warehousing, returns handling and delivery.


Locations

Whistl has depots in the United Kingdom at
Newtownabbey Newtownabbey ( ) is a large settlement in North Belfast in County Antrim, Northern Ireland. It is separated from the rest of the city by Cavehill and Fortwilliam golf course. It surrounds Carnmoney Hill, and was formed from the merging of severa ...
(Northern Ireland),
Glasgow Glasgow ( ; sco, Glesca or ; gd, Glaschu ) is the most populous city in Scotland and the fourth-most populous city in the United Kingdom, as well as being the 27th largest city by population in Europe. In 2020, it had an estimated popul ...
,
Bolton Bolton (, locally ) is a large town in Greater Manchester in North West England, formerly a part of Lancashire. A former mill town, Bolton has been a production centre for textiles since Flemish people, Flemish weavers settled in the area i ...
,
Bristol Bristol () is a city, ceremonial county and unitary authority in England. Situated on the River Avon, it is bordered by the ceremonial counties of Gloucestershire to the north and Somerset to the south. Bristol is the most populous city in ...
and
Bedford Bedford is a market town in Bedfordshire, England. At the 2011 Census, the population of the Bedford built-up area (including Biddenham and Kempston) was 106,940, making it the second-largest settlement in Bedfordshire, behind Luton, whilst ...
. Whistl's head office is in
Marlow, Buckinghamshire Marlow (; historically Great Marlow or Chipping Marlow) is a town and civil parish within the Unitary Authority of Buckinghamshire, England. It is located on the River Thames, south-southwest of High Wycombe, west-northwest of Maidenhead and ...
.


See also

*
Postal services in the United Kingdom Postal services in the United Kingdom are provided predominantly by the Royal Mail (and Post Office Limited which oversees post offices). Since 2006, the market has been fully opened to competition which has had greater success in business-to-busine ...


References


External links

* {{UK postal system Companies based in Buckinghamshire Marlow, Buckinghamshire Transport companies established in 2011 Postal organizations Postal system of the United Kingdom 2011 establishments in England