Watsons () is a

Hong Kong Hong Kong ( (US) or (UK); , ), officially the Hong Kong Special Administrative Region of the People's Republic of China ( abbr. Hong Kong SAR or HKSAR), is a city and special administrative region of China on the eastern Pearl River Delt ...

health care Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration or cure of disease, illness, injury, and other physical and mental impairments in people. Health care is delivered by health profe ...

and beauty care

chain store A chain store or retail chain is a retail outlet in which several locations share a brand, central management and standardized business practices. They have come to dominate the retail and dining markets and many service categories, in many pa ...

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and

Europe Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a Continent#Subcontinents, subcontinent of Eurasia ...

. It is the flagship health and beauty brand of the

A.S. Watson Group A.S. Watson Group (or A.S. Watson or ASW) is the world's largest international health and beauty retailer, with over 16,000 stores in 27 markets worldwide serving over 5.3 billion customers every year, and over 137 million loyalty programme mem ...

, which is majority owned by CK Hutchison Holdings. It operates near 8,000 stores and 1,500 pharmacies in 14 Asian and European markets, including

Indonesia Indonesia, officially the Republic of Indonesia, is a country in Southeast Asia and Oceania between the Indian and Pacific oceans. It consists of over 17,000 islands, including Sumatra, Java, Sulawesi, and parts of Borneo and New Guine ...

Macau Macau or Macao (; ; ; ), officially the Macao Special Administrative Region of the People's Republic of China (MSAR), is a city and special administrative region of China in the western Pearl River Delta by the South China Sea. With a pop ...

mainland China "Mainland China" is a geopolitical term defined as the territory governed by the People's Republic of China (including islands like Hainan or Chongming), excluding dependent territories of the PRC, and other territories within Greater China. ...

Malaysia Malaysia ( ; ) is a country in Southeast Asia. The federation, federal constitutional monarchy consists of States and federal territories of Malaysia, thirteen states and three federal territories, separated by the South China Sea into two r ...

, the

Philippines The Philippines (; fil, Pilipinas, links=no), officially the Republic of the Philippines ( fil, Republika ng Pilipinas, links=no), * bik, Republika kan Filipinas * ceb, Republika sa Pilipinas * cbk, República de Filipinas * hil, Republ ...

Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...

Taiwan Taiwan, officially the Republic of China (ROC), is a country in East Asia, at the junction of the East and South China Seas in the northwestern Pacific Ocean, with the People's Republic of China (PRC) to the northwest, Japan to the nort ...

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Ukraine Ukraine ( uk, Україна, Ukraïna, ) is a country in Eastern Europe. It is the second-largest European country after Russia, which it borders to the east and northeast. Ukraine covers approximately . Prior to the ongoing Russian inv ...

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and

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History

Founding and move to Hong Kong

Dr. Thomas Boswell Watson (1815–1860), from

Scotland Scotland (, ) is a country that is part of the United Kingdom. Covering the northern third of the island of Great Britain, mainland Scotland has a border with England to the southeast and is otherwise surrounded by the Atlantic Ocean to the ...

, was the first member of the Watson family to arrive in the

Far East The ''Far East'' was a European term to refer to the geographical regions that includes East and Southeast Asia as well as the Russian Far East to a lesser extent. South Asia is sometimes also included for economic and cultural reasons. The ter ...

, where in 1845 he set up a private practice in

. p. 221 After selling his practice to a fellow doctor, he moved to Hong Kong in 1856 where he became part owner of the Hong Kong Dispensary, an offshoot of the

Canton Canton may refer to: Administrative division terminology * Canton (administrative division), territorial/administrative division in some countries, notably Switzerland * Township (Canada), known as ''canton'' in Canadian French Arts and ent ...

Dispensary which operated from 1828 to 1858. Known as the "Big Medicine Shop" (;

Cantonese Cantonese ( zh, t=廣東話, s=广东话, first=t, cy=Gwóngdūng wá) is a language within the Chinese (Sinitic) branch of the Sino-Tibetan languages originating from the city of Guangzhou (historically known as Canton) and its surrounding are ...

: ''Dai Yeuk Fong''), the dispensary's main customers were soldiers and sailors. The dispensary was not known as A.S. Watson until 1870, although Alexander Skirving Watson took over in 1858 following management changes. T. B. Watson sent his family back to Scotland in 1857, and he himself followed two years later. Following the death of Dr T. B. Watson in 1860, the Hong Kong Dispensary was leased to A. S. Watson and two other doctors, and onwards from 1862, the name A.S. Watson featured prominently at the Hong Kong Dispensary. In 1871, the Watson family leased the company to Dr John David Humphreys and Dr Arthur Hunt, and thereafter trading was executed under the name A.S. Watson & Company. The company entered China and the Philippines in 1883, but withdrew from both countries in 1910. Retail outlets were known as "Watsons the Chemist". The current owners, Hutchison Group, acquired a controlling interest in A.S. Watson & Co., Ltd in 1963. In 1981, it became a wholly owned subsidiary of Hutchison Whampoa Ltd. At this time, the group had 75 retail outlets.

International expansion

In the late 1980s, the chain expanded to other parts of Asia. The first modern Watsons store outside Hong Kong opened in the Portuguese territory of

in late May 1987. The first Watsons in

opened in September 1987, and by May 1991 the number of Taiwanese locations numbered 25. The first Watsons store in

opened on 29 April 1988, with the chain expanding to operate 27 outlets across the city-state by 1993. The first Watsons store in China opened in April 1989. Located in Beijing's newly opened Palace Hotel, the shop's products were all shipped from Hong Kong, and were therefore for sale in foreign exchange certificates only. Watson's management thus expected the shop's customers to mainly comprise foreign tourists. The Palace Hotel was partly owned by the

People's Liberation Army The People's Liberation Army (PLA) is the principal military force of the People's Republic of China and the armed wing of the Chinese Communist Party (CCP). The PLA consists of five service branches: the Ground Force, Navy, Air Force, ...

, which required all shop staff to complete a month-long boot camp. Watsons personal care stores were subsequently opened in

(1994) and

(1996). The first Watsons store in

opened on 13 January 2006 in Jakarta. In 2019, Watsons reached 7,800 stores and expanded to Vietnam, the 13th operating market of Watsons. In 2020, Al-Futtaim and A.S. Watson Group have signed a franchise agreement to open stores of healthcare and beauty chain Watsons in the Gulf. Watsons opened its first flagship store at the Dubai Mall in October 2020.

Operations

As of 2021, there are around 8,000 stores and more than 1,500 pharmacies in 14 Asian and European markets, including Mainland China, Hong Kong, Taiwan, Macau, Singapore, Thailand, Malaysia, the Philippines, Indonesia, Vietnam, Turkey, Ukraine, Russia and United Arab Emirates (UAE). A.S. Watson Retail, as well as the Watson chain of stores in Hong Kong, is headquartered in Watson House, Fo Tan, Hong Kong. An 11-storey distribution centre opened in April 1983.

References

External links

Customer website

{{GS Group Retail companies established in 1828 Hong Kong brands AS Watson Retail companies of China Pharmacies of China Pharmacy brands Retailing in Hong Kong