The Walt Disney Travel Company is the company name for the services The Walt Disney Company employ to help guests book tickets and reservations for the
Walt Disney Parks and Resorts
Disney Parks, Experiences and Products, Inc., formerly Walt Disney Parks and Resorts Worldwide, Inc. and informally known as Disney Parks, is one of The Walt Disney Company's five major business segments and a subsidiary. It was founded on Apri ...
around the world. Travel agencies currently book their vacation packages through the Walt Disney Travel Company.
History
Landholding company
The Walt Disney Travel Company, Incorporated, along with the
Walt Disney World Company
The Walt Disney World Resort, also called Walt Disney World or Disney World, is an entertainment resort complex in Bay Lake and Lake Buena Vista, Florida, United States, near the cities of Orlando and Kissimmee. Opened on October 1, 1971, th ...
, the
Walt Disney World Hospitality and Recreation Corporation
Walt Disney World Hospitality and Recreation Corporation, along with Walt Disney World Company, Walt Disney Travel Company, and Reedy Creek Improvement District, owns the land in Walt Disney World Resort. These are all wholly owned subsidiaries of ...
and the
Reedy Creek Improvement District
The Reedy Creek Improvement District (RCID) is the governing jurisdiction and special taxing district for the land of Walt Disney World Resort. It includes within the outer limits of Orange and Osceola counties in Florida. It acts with the same ...
, owns the land in the
Walt Disney World Resort
The Walt Disney World Resort, also called Walt Disney World or Disney World, is an entertainment resort complex in Bay Lake, Florida, Bay Lake and Lake Buena Vista, Florida, Lake Buena Vista, Florida, United States, near the cities of Orlando ...
. These are all wholly owned subsidiaries of
The Walt Disney Company
The Walt Disney Company, commonly known as Disney (), is an American multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios complex in Burbank, California. Disney was originally founded on October ...
.
Santa Rosa Land Company, Incorporated, incorporated in or before 1968 to own some of the
Walt Disney World Resort
The Walt Disney World Resort, also called Walt Disney World or Disney World, is an entertainment resort complex in Bay Lake, Florida, Bay Lake and Lake Buena Vista, Florida, Lake Buena Vista, Florida, United States, near the cities of Orlando ...
, changed its name to Walt Disney Travel Company, Incorporated on August 16, 1973. All of the land it owns is backstage areas (i.e., areas not normally open to the public).
Travel sales
In April 2014, president Randy Garfield retired.
[Disney executive Garfield to retire]
Kenneth Svendsen was named president in March 2014.
[Walt Disney Travel Company hires president]
Services
The Walt Disney Travel Company has two main offices, where guests can call-in to get help booking their accommodations, tickets, airfare, and other travel products.
Disneyland Resort Travel Sales Center
The DRTSC is located in
Anaheim, California
Anaheim ( ) is a city in northern Orange County, California, part of the Los Angeles metropolitan area. As of the 2020 United States Census, the city had a population of 346,824, making it the most populous city in Orange County, the 10th-most p ...
, about a mile from the
Disneyland Resort
The Disneyland Resort, commonly known as Disneyland, is an entertainment resort in Anaheim, California. It is owned and operated by The Walt Disney Company through its Parks, Experiences and Products division and is home to two theme parks (Di ...
. This location helps guests book tickets for
Disneyland
Disneyland is a amusement park, theme park in Anaheim, California. Opened in 1955, it was the first theme park opened by The Walt Disney Company and the only one designed and constructed under the direct supervision of Walt Disney. Disney in ...
and
Disney California Adventure
Disney California Adventure Park, commonly referred to as California Adventure or by its acronym DCA, is a theme park located at the Disneyland Resort in Anaheim, California. It is owned and operated by The Walt Disney Company through its Park ...
. It also books for
Disney's Grand Californian Hotel & Spa
Disney's Grand Californian Hotel & Spa (also known as the Grand Californian) is a hotel located at the Disneyland Resort in Anaheim, California. The hotel was constructed as part of a major expansion of the Disneyland Resort in 2001. It was c ...
,
Disneyland Hotel,
Disney's Paradise Pier Hotel
The Disneyland Resort, commonly known as Disneyland, is an entertainment resort in Anaheim, California. It is owned and operated by The Walt Disney Company through its Parks, Experiences and Products division and is home to two theme parks (Di ...
, and a large group of hotels throughout Southern California, including in
Los Angeles
Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
and
San Diego
San Diego ( , ; ) is a city on the Pacific Ocean coast of Southern California located immediately adjacent to the Mexico–United States border. With a 2020 population of 1,386,932, it is the List of United States cities by population, eigh ...
.
The DRTSC also provides overflow support for Disney World Reservations and MyDisneyExperience technical support.
It also does travel services for
Aulani
Aulani, a Disney Resort & Spa, is a beachside resort hotel at the Ko Olina Resort in Kapolei, Hawaii on the island of Oahu. Affiliated with the Disney Vacation Club, Aulani was the third Disney "stand-alone" hotel that is located in an area wit ...
.
Disney Reservation Center
The Disney Reservation Center is located in Orlando, Florida, with a second office in Tampa, Florida. This location services
Walt Disney World
The Walt Disney World Resort, also called Walt Disney World or Disney World, is an entertainment resort complex in Bay Lake and Lake Buena Vista, Florida, United States, near the cities of Orlando and Kissimmee. Opened on October 1, 1971, th ...
, and all included Theme Parks, Resort Hotels, partner hotels, ticket sales, as well as technical support and photo support and recovery for the MyDisneyExperience website and app.
The Disney Reservation Center also provides support for the Disneyland Resort in California and Aulani Resort & Spa through Internet Help Desk, Photo Imaging Guest Support, and serves as the reservation center for Disneyland Paris in France.
See also
*
Reedy Creek Improvement District
The Reedy Creek Improvement District (RCID) is the governing jurisdiction and special taxing district for the land of Walt Disney World Resort. It includes within the outer limits of Orange and Osceola counties in Florida. It acts with the same ...
*
Walt Disney World Company
The Walt Disney World Resort, also called Walt Disney World or Disney World, is an entertainment resort complex in Bay Lake and Lake Buena Vista, Florida, United States, near the cities of Orlando and Kissimmee. Opened on October 1, 1971, th ...
*
Walt Disney World Hospitality and Recreation Corporation
Walt Disney World Hospitality and Recreation Corporation, along with Walt Disney World Company, Walt Disney Travel Company, and Reedy Creek Improvement District, owns the land in Walt Disney World Resort. These are all wholly owned subsidiaries of ...
*
Walt Disney World Resort
The Walt Disney World Resort, also called Walt Disney World or Disney World, is an entertainment resort complex in Bay Lake, Florida, Bay Lake and Lake Buena Vista, Florida, Lake Buena Vista, Florida, United States, near the cities of Orlando ...
*
Adventures by Disney
Adventures by Disney (ABD) provides group guided family vacations to various domestic and international destinations. The company is a subsidiary of Disney Parks, Experiences and Products's Signature Experiences division. Disney Parks is a subsidi ...
References
{{Reflist
The Walt Disney Company subsidiaries
Walt Disney World
Travel and holiday companies of the United States