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Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of
hypermarket A hypermarket (sometimes called a hyperstore, supercentre or superstore) is a big-box store combining a supermarket and a department store. The result is an expansive retail facility carrying a wide range of products under one roof, including ...
s (also called supercenters), discount
department store A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic app ...
s, and
grocery store A grocery store ( AE), grocery shop ( BE) or simply grocery is a store that primarily retails a general range of food products, which may be fresh or packaged. In everyday U.S. usage, however, "grocery store" is a synonym for supermarket, a ...
s from the United States, headquartered in
Bentonville, Arkansas Bentonville is the tenth-largest city in Arkansas, United States and the county seat of Benton County. The city is centrally located in the county with Rogers adjacent to the east. The city is the birthplace of and world headquarters locatio ...
. The company was founded by
Sam Walton Samuel Moore Walton (March 29, 1918 – April 5, 1992) was an American business magnate best known for founding the retailers Walmart and Sam's Club, which he started in 1962 and 1983 respectively. Wal-Mart Stores Inc. grew to be the world's ...
in nearby
Rogers, Arkansas Rogers is a city in Benton County, Arkansas, United States. Located in the Ozarks, it is part of the Northwest Arkansas region, one of the fastest growing metro areas in the country. Rogers was the location of the first Walmart store, whose cor ...
in 1962 and incorporated under
Delaware General Corporation Law The Delaware General Corporation Law (Title 8, Chapter 1 of the Delaware Code) is the statute of the Delaware Code that governs corporate law in the U.S. state of Delaware. Adopted in 1899, the statute has since seen Delaware become the most im ...
on October 31, 1969. It also owns and operates
Sam's Club Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton as Sam’s Wholesale Club. , Sam's C ...
retail warehouses. Walmart has 10,586 stores and clubs in 24 countries, operating under 46 different names. The company operates under the name Walmart in the United States and Canada, as
Walmart de México y Centroamérica Walmart de México y Centroamérica, also known as Walmex, is the Mexican and Central American Walmart division. Walmart de México y Centroamérica is the Walmart's largest division outside the U.S. as of October 31, 2022, consists of 2,804 stor ...
in Mexico and Central America, and as Flipkart Wholesale in India. It has wholly owned operations in Chile, Canada, and
South Africa South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. It is bounded to the south by of coastline that stretch along the South Atlantic and Indian Oceans; to the north by the neighbouring countri ...
. Since August 2018, Walmart held only a minority stake in Walmart Brasil, which was renamed Grupo Big in August 2019, with 20 percent of the company's shares, and private equity firm
Advent International Advent International is a global private equity firm focused on buyouts of companies in Western and Central Europe, North America, Latin America and Asia. The firm focuses on international buyouts, growth and strategic restructuring in five core ...
holding 80 percent ownership of the company. They eventually divested their shareholdings in Grupo Big to French retailer
Carrefour Carrefour () is a French multinational retail and wholesaling corporation headquartered in Massy, France. The eighth-largest retailer in the world by revenue, it operates a chain of hypermarkets, groceries stores and convenience stores, whic ...
, in transaction worth and completed on June 7, 2022. Walmart is the world's largest company by revenue, with about US$570 billion in annual revenue, according to the ''
Fortune Fortune may refer to: General * Fortuna or Fortune, the Roman goddess of luck * Luck * Wealth * Fortune, a prediction made in fortune-telling * Fortune, in a fortune cookie Arts and entertainment Film and television * ''The Fortune'' (1931 film) ...
'
Global 500
list in May 2022. It is also the largest private employer in the world with 2.2 million employees. It is a publicly traded family-owned business, as the company is controlled by the
Walton family The Walton family is an American family whose collective fortune derived from Walmart makes them the richest family in the United States of America. Overview The three most prominent living members (Jim, Rob, and Alice Walton) have consist ...
. Sam Walton's heirs own over 50 percent of Walmart through both their holding company Walton Enterprises and their individual holdings. Walmart was the largest United States grocery retailer in 2019, and 65 percent of Walmart's sales came from U.S. operations. Walmart was listed on the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its listed c ...
in 1972. By 1988, it was the most profitable retailer in the U.S., and it had become the largest in terms of revenue by October 1989. The company was originally geographically limited to the South and lower Midwest, but it had stores from coast to coast by the early 1990s. Sam's Club opened in
New Jersey New Jersey is a state in the Mid-Atlantic and Northeastern regions of the United States. It is bordered on the north and east by the state of New York; on the east, southeast, and south by the Atlantic Ocean; on the west by the Delaware ...
in November 1989, and the first
California California is a U.S. state, state in the Western United States, located along the West Coast of the United States, Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the List of states and territori ...
outlet opened in Lancaster, in July 1990. A Walmart in
York, Pennsylvania York ( Pennsylvania Dutch: ''Yarrick''), known as the White Rose City (after the symbol of the House of York), is the county seat of York County, Pennsylvania, United States. It is located in the south-central region of the state. The populati ...
, opened in October 1990, the first main store in the
Northeast The points of the compass are a set of horizontal, radially arrayed compass directions (or azimuths) used in navigation and cartography. A compass rose is primarily composed of four cardinal directions—north, east, south, and west—each se ...
. Walmart's investments outside the U.S. have seen mixed results. Its operations and subsidiaries in Canada, the United Kingdom (
ASDA Asda Stores Ltd. () (often styled as ASDA) is a British supermarket chain. It is headquartered in Leeds, England. The company was founded in 1949 when the Asquith family merged their retail business with the Associated Dairies company of York ...
), Central America, South America, and China are successful, but its ventures failed in Germany, Japan, and South Korea.


History


1945–1969: Early history

In 1945, businessman and former J. C. Penney employee
Sam Walton Samuel Moore Walton (March 29, 1918 – April 5, 1992) was an American business magnate best known for founding the retailers Walmart and Sam's Club, which he started in 1962 and 1983 respectively. Wal-Mart Stores Inc. grew to be the world's ...
bought a branch of the
Ben Franklin Benjamin Franklin ( April 17, 1790) was an American polymath who was active as a writer, scientist, inventor, statesman, diplomat, printer, publisher, and political philosopher. Encyclopædia Britannica, Wood, 2021 Among the leading intel ...
stores from the Butler Brothers. His primary focus was selling products at low prices to get higher-volume sales at a lower profit margin, portraying it as a crusade for the consumer. He experienced setbacks because the lease price and branch purchase were unusually high, but he was able to find lower-cost suppliers than those used by other stores and was consequently able to undercut his competitors on pricing. Sales increased 45 percent in his first year of ownership to in revenue, which increased to $140,000 the next year and $175,000 the year after that. Within the fifth year, the store was generating $250,000 in revenue. The lease then expired for the location and Walton was unable to reach an agreement for renewal, so he opened up a new store at 105 N. Main Street in Bentonville, naming it "Walton's Five and Dime". That store is now the Walmart Museum. On July 2, 1962, Walton opened the first Wal-Mart Discount City store at 719 W. Walnut Street in
Rogers, Arkansas Rogers is a city in Benton County, Arkansas, United States. Located in the Ozarks, it is part of the Northwest Arkansas region, one of the fastest growing metro areas in the country. Rogers was the location of the first Walmart store, whose cor ...
. Its design was inspired by
Ann & Hope Ann & Hope was a Rhode Island–based retailer that pioneered practices now common in modern big box stores. The company was named after the ship ''Ann and Hope'' which was lost at sea off Block Island, Rhode Island in 1806. They operated from 19 ...
, which Walton visited in 1961, as did
Kmart Kmart Corporation ( , doing business as Kmart and stylized as kmart) is an American retail company that owns a chain of big box department stores. The company is headquartered in Hoffman Estates, Illinois, United States. The company was inc ...
founder
Harry B. Cunningham Harry B. Cunningham (1907 in Pennsylvania – November 11, 1992 in North Palm Beach, Florida) was an American businessman and retailer who founded Kmart in 1962, along with S. S. Kresge. Cunningham had a vision to convert the retail chain into ...
. The name came from FedMart, a chain of discount department stores founded by
Sol Price Sol Price (January 23, 1916December 14, 2009) was the founder of FedMart, Price Club (which ultimately merged into Costco) and PriceSmart. He is considered a pioneer of the " warehouse store" retail model. Early life and education Price was bor ...
in 1954, whom Walton was also inspired by. Walton stated that he liked the idea of calling his discount chain "Wal-Mart" because he "really liked Sol's FedMart name". The building is now occupied by a hardware store and an antiques mall, while the company's "Store #1" has since expanded to a Supercenter several blocks west at 2110 W. Walnut Street. Within its first five years, the company expanded to 18 stores in
Arkansas Arkansas ( ) is a landlocked state in the South Central United States. It is bordered by Missouri to the north, Tennessee and Mississippi to the east, Louisiana to the south, and Texas and Oklahoma to the west. Its name is from the Osage ...
and reached $9 million in sales. In 1968, it opened its first stores outside Arkansas in
Sikeston, Missouri Sikeston is a city located both in southern Scott County and northern New Madrid County, in the state of Missouri, United States. It is situated just north of the " Missouri Bootheel", although many locals consider Sikeston a part of it. By way ...
and
Claremore, Oklahoma Claremore is a city and the county seat of Rogers County in Green Country or northeastern Oklahoma, United States. The population was 19,580 at the 2020 census, a 5.4 percent increase over the figure of 18,581 recorded in 2010.


1969–1990: Incorporation and growth as a regional power

The company was incorporated as Wal-Mart, Inc. on October 31, 1969, and changed its name to Wal-Mart Stores, Inc. in 1970. The same year, the company opened a home office and first distribution center in Bentonville,
Arkansas Arkansas ( ) is a landlocked state in the South Central United States. It is bordered by Missouri to the north, Tennessee and Mississippi to the east, Louisiana to the south, and Texas and Oklahoma to the west. Its name is from the Osage ...
. It had 38 stores operating with 1,500 employees and sales of $44.2 million. It began trading stock as a
publicly held company A public company is a company whose ownership is organized via shares of stock which are intended to be freely traded on a stock exchange or in over-the-counter markets. A public (publicly traded) company can be listed on a stock exchange ( lis ...
on October 1, 1970, and was soon listed on the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its listed c ...
. The first
stock split A stock split or stock divide increases the number of shares in a company. For example, after a 2-for-1 split, each investor will own double the number of shares, and each share will be worth half as much. A stock split causes a decrease of mark ...
occurred in May 1971 at a price of $47 per share. By this time, Walmart was operating in five states: Arkansas, Kansas, Louisiana, Missouri, and Oklahoma; it entered Tennessee in 1973 and Kentucky and Mississippi in 1974. As the company moved into Texas in 1975, there were 125 stores with 7,500 employees and total sales of $340.3 million. In the 1980s, Walmart briefly experimented with a precursor to the Supercenter, the Hyper-Mart. Four stores combined features of discount stores, supermarkets, pharmacies, video arcades and other amenities. Walmart continued to grow rapidly, and by the company's 25th anniversary in 1987, there were 1,198 Walmart stores with sales of $15.9  billion and 200,000 associates. One reason for Walmart's success between 1980 and 2000 is believed to be its contiguous pattern of expansion over time, building new distribution centers in a hub and spoke framework within driving distance of existing Supercenters. 1987 also marked the completion of the company's satellite network, a $24 million investment linking all stores with two-way voice and data transmissions and one-way video communications with the Bentonville office. At the time, the company was the largest private satellite network, allowing the corporate office to track inventory and sales and to instantly communicate to stores. By 1984, Sam Walton had begun to source between 6% and 40% of his company's products from China. In 1988, Walton stepped down as CEO and was replaced by
David Glass David Glass may refer to: *David Glass (businessman) (1935–2020), American executive *David Glass (Canadian politician) (1829–1906), Canadian lawyer and political figure * David Glass (Israeli politician) (1936–2014), Israeli politician *Davi ...
. Walton remained as chairman of the board. During this year, the first Walmart Supercenter opened in Washington, MO. With the contribution of its superstores, the company surpassed
Toys "R" Us Toys "R" Us is an American toy, clothing, and baby product retailer owned by Tru Kids (doing business as Tru Kids Brands) and various others. The company was founded in 1957; its first store was built in April 1948, with its headquarters loc ...
in toy sales in 1998.


1990–2005: Retail rise to multinational status

While it was the third-largest retailer in the United States, Walmart was more profitable than rivals
Kmart Kmart Corporation ( , doing business as Kmart and stylized as kmart) is an American retail company that owns a chain of big box department stores. The company is headquartered in Hoffman Estates, Illinois, United States. The company was inc ...
and
Sears Sears, Roebuck and Co. ( ), commonly known as Sears, is an American chain of department stores founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck and reincorporated in 1906 by Richard Sears and Julius Rosenwald, with what began a ...
by the late 1980s. By 1990, it became the largest U.S. retailer by revenue. Prior to the summer of 1990, Walmart had no presence on the West Coast or in the Northeast (except for a single Sam's Club in New Jersey which opened in November 1989), but in July and October that year, it opened its first stores in
California California is a U.S. state, state in the Western United States, located along the West Coast of the United States, Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the List of states and territori ...
and
Pennsylvania Pennsylvania (; ( Pennsylvania Dutch: )), officially the Commonwealth of Pennsylvania, is a state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, ...
, respectively. By the mid-1990s, it was the most powerful retailer in the U.S. and expanded into Mexico in 1991 and Canada in 1994. Walmart stores opened throughout the rest of the U.S., with Vermont being the last state to get a store in 1995. The company also opened stores outside North America, entering South America in 1995 with stores in Argentina and Brazil; and Europe in July 1999, buying
Asda Asda Stores Ltd. () (often styled as ASDA) is a British supermarket chain. It is headquartered in Leeds, England. The company was founded in 1949 when the Asquith family merged their retail business with the Associated Dairies company of York ...
in the United Kingdom for . In 1997, Walmart was added to the
Dow Jones Industrial Average The Dow Jones Industrial Average (DJIA), Dow Jones, or simply the Dow (), is a stock market index of 30 prominent companies listed on stock exchanges in the United States. The DJIA is one of the oldest and most commonly followed equity inde ...
. In 1998, Walmart introduced the Neighborhood Market concept with three stores in Arkansas. By 2005, estimates indicate that the company controlled about 20 percent of the retail grocery and consumables business. In 2000, H. Lee Scott became Walmart's president and CEO as the company's sales increased to $165 billion. In 2002, it was listed for the first time as America's largest corporation on the Fortune 500 list, with revenues of $219.8 billion and profits of $6.7 billion. It has remained there every year except 2006, 2009, and 2012. In 2005, Walmart reported in sales, more than 6,200 facilities around the world—including 3,800 stores in the United States and 2,800 elsewhere, employing more than 1.6 million associates. Its U.S. presence grew so rapidly that only small pockets of the country remained more than from the nearest store. As Walmart expanded rapidly into the world's largest corporation, many critics worried about its effect on local communities, particularly small towns with many "
mom and pop ] A mother is the female parent of a child. A woman may be considered a mother by virtue of having given birth, by raising a child who may or may not be her biological offspring, or by supplying her ovum for fertilisation in the case of gestati ...
" stores. There have been several studies on the economic impact of Walmart on small towns and local businesses, jobs, and taxpayers. In one, Kenneth Stone, a professor of economics at
Iowa State University Iowa State University of Science and Technology (Iowa State University, Iowa State, or ISU) is a public land-grant research university in Ames, Iowa. Founded in 1858 as the Iowa Agricultural College and Model Farm, Iowa State became one of the ...
, found that some small towns can lose almost half of their retail trade within ten years of a Walmart store opening.Stone, Kenneth E. (1997).
Impact of the Wal-Mart Phenomenon on Rural Communities
". (Published in ''Proceedings: Increased Understanding of Public Problems and Policies – 1997''.
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = Country , subdivision_name ...
, Illinois: Farm Foundation). ''
Iowa State University Iowa State University of Science and Technology (Iowa State University, Iowa State, or ISU) is a public land-grant research university in Ames, Iowa. Founded in 1858 as the Iowa Agricultural College and Model Farm, Iowa State became one of the ...
''. Retrieved August 4, 2006.
However, in another study, he compared the changes to what small-town shops had faced in the past—including the development of the railroads, the advent of the Sears Roebuck catalog, and the arrival of shopping malls—and concluded that shop owners who adapt to changes in the retail market can thrive after Walmart arrives. A later study in collaboration with
Mississippi State University Mississippi State University for Agriculture and Applied Science, commonly known as Mississippi State University (MSU), is a public land-grant research university adjacent to Starkville, Mississippi. It is classified among "R1: Doctoral Unive ...
showed that there are "both positive and negative impacts on existing stores in the area where the new supercenter locates." In the aftermath of
Hurricane Katrina Hurricane Katrina was a destructive Category 5 Atlantic hurricane that caused over 1,800 fatalities and $125 billion in damage in late August 2005, especially in the city of New Orleans and the surrounding areas. It was at the time the cost ...
in September 2005, Walmart used its logistics network to organize a rapid response to the disaster, donating $20 million, 1,500 truckloads of merchandise, food for 100,000 meals, and the promise of a job for every one of its displaced workers. An independent study by Steven Horwitz of St. Lawrence University found that Walmart,
The Home Depot The Home Depot, Inc., is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement re ...
, and Lowe's made use of their local knowledge about supply chains, infrastructure, decision makers and other resources to provide emergency supplies and reopen stores well before the
Federal Emergency Management Agency The Federal Emergency Management Agency (FEMA) is an agency of the United States Department of Homeland Security (DHS), initially created under President Jimmy Carter by Presidential Reorganization Plan No. 3 of 1978 and implemented by two Exec ...
(FEMA) began its response. While the company was overall lauded for its quick response amidst
criticism Criticism is the construction of a judgement about the negative qualities of someone or something. Criticism can range from impromptu comments to a written detailed response. , ''"the act of giving your opinion or judgment about the good or bad q ...
of FEMA, several critics were quick to point out that there still remained issues with the company's labor relations. In 2006, Charles Fishman published '' The Wal-Mart Effect'', examining the operation of Walmart's supply chain. His book caught the attention of the press and the public. Fishman's case studies illustrate Walmart's drive to lower costs and achieve greater efficiency and suggest that it may have significant upstream effects. Since FIshman's book was published, Walmart has more than doubled in size. Further research on Walmart's role in the food supply chain has tended to be limited and anecdotal.


2005–2010: Initiatives


Environmental initiatives

In November 2005, Walmart announced several environmental measures to increase
energy efficiency Energy efficiency may refer to: * Energy efficiency (physics), the ratio between the useful output and input of an energy conversion process ** Electrical efficiency, useful power output per electrical power consumed ** Mechanical efficiency, a ra ...
and improve its overall environmental record, which had previously been lacking. The company's primary goals included spending $500 million a year to increase fuel efficiency in Walmart's truck fleet by 25 percent over three years and double it within ten; reduce
greenhouse gas emissions Greenhouse gas emissions from human activities strengthen the greenhouse effect, contributing to climate change. Most is carbon dioxide from burning fossil fuels: coal, oil, and natural gas. The largest emitters include coal in China and lar ...
by 20 percent in seven years; reduce energy use at stores by 30 percent; and cut solid waste from U.S. stores and Sam's Clubs by 25 percent in three years. CEO Lee Scott said that Walmart's goal was to be a "good steward of the environment" and ultimately use only
renewable energy Renewable energy is energy that is collected from renewable resources that are naturally replenished on a human timescale. It includes sources such as sunlight, wind, the movement of water, and geothermal heat. Although most renewable energy ...
sources and produce
zero waste Zero waste is a set of principles focused on waste prevention that encourages redesigning resource life cycles so that all products are reused. The goal of this movement is to avoid sending trash to landfills, incinerators, or the ocean. Curren ...
. The company also designed three new experimental stores with
wind turbine A wind turbine is a device that converts the kinetic energy of wind into electrical energy. Hundreds of thousands of large turbines, in installations known as wind farms, now generate over 650 gigawatts of power, with 60 GW added each yea ...
s,
photovoltaic Photovoltaics (PV) is the conversion of light into electricity using semiconducting materials that exhibit the photovoltaic effect, a phenomenon studied in physics, photochemistry, and electrochemistry. The photovoltaic effect is commercially us ...
solar panels,
biofuel Biofuel is a fuel that is produced over a short time span from biomass, rather than by the very slow natural processes involved in the formation of fossil fuels, such as oil. According to the United States Energy Information Administration (E ...
-capable boilers, water-cooled refrigerators, and
xeriscape Xeriscaping is the process of landscaping, or gardening, that reduces or eliminates the need for irrigation. It is promoted in regions that do not have accessible, plentiful, or reliable supplies of fresh water and has gained acceptance in other ...
gardens. In this time, Walmart also became the biggest seller of organic milk and the biggest buyer of organic cotton in the world, while reducing packaging and energy costs. In 2007, the company worked with outside consultants to discover its total environmental impact and find areas for improvement. Walmart created its own electric company in Texas, Texas Retail Energy, planned to supply its stores with cheap power purchased at wholesale prices. Through this new venture, the company expected to save $15 million annually and also to lay the groundwork and infrastructure to sell electricity to Texas consumers in the future.


Branding and store design changes

In 2006, Walmart announced that it would remodel its U.S. stores to help it appeal to a wider variety of demographics, including more affluent shoppers. As part of the initiative, the company launched a new store in Plano, Texas, that included high-end electronics, jewelry, expensive wines and a sushi bar. On September 12, 2007, Walmart introduced new advertising with the
slogan A slogan is a memorable motto or phrase used in a clan, political slogan, political, Advertising slogan, commercial, religious, and other context as a repetitive expression of an idea or purpose, with the goal of persuading members of the publi ...
, "''Save money. Live better.''", replacing "''Always Low Prices, Always''", which it had used since 1988.
Global Insight Global Insight is an economics forecasting organization, serving over 3,800 clients in industry, finance and government, with revenues of over $95 million (in 2006) and employing more than 600 staff in 23 offices in 13 countries.price level The general price level is a hypothetical measure of overall prices for some set of goods and services (the consumer basket), in an economy or monetary union during a given interval (generally one day), normalized relative to some base set ...
reduction resulted in savings for consumers of $287 billion in 2006, which equated to $957 per person or $2,500 per household (up 7.3 percent from the 2004 savings estimate of $2,329). On June 30, 2008, Walmart removed the hyphen from its logo and replaced the star with a ''Spark'' symbol that resembles a sunburst, flower, or star. The new logo received mixed reviews from design critics who questioned whether the new logo was as bold as those of competitors, such as the
Target Target may refer to: Physical items * Shooting target, used in marksmanship training and various shooting sports ** Bullseye (target), the goal one for which one aims in many of these sports ** Aiming point, in field artillery, f ...
bullseye, or as instantly recognizable as the previous company logo, which was used for 18 years. The new logo made its debut on the company's website on July 1, 2008, and its U.S. locations updated store logos in the fall of 2008. Walmart Canada started to adopt the logo for its stores in early 2009.


Acquisitions and employee benefits

On March 20, 2009, Walmart announced that it was paying a combined in bonuses to every full and part-time hourly worker. This was in addition to $788.8 million in profit sharing, 401(k) pension contributions, hundreds of millions of dollars in merchandise discounts, and contributions to the employees' stock purchase plan. While the economy at large was in an ongoing
recession In economics, a recession is a business cycle contraction when there is a general decline in economic activity. Recessions generally occur when there is a widespread drop in spending (an adverse demand shock). This may be triggered by various ...
, Walmart reported solid financial figures for the fiscal year ending January 31, 2009, with $401.2 billion in net sales, a gain of 7.2 percent from the prior year. Income from continuing operations increased 3 percent to $13.3 billion, and earnings per share rose 6 percent to $3.35. On February 22, 2010, the company confirmed it was acquiring
video streaming Video on demand (VOD) is a media distribution system that allows users to access videos without a traditional video playback device and the constraints of a typical static broadcasting schedule. In the 20th century, broadcasting in the form of o ...
company
Vudu, Inc. Vudu is an American digital video store and streaming service owned by Fandango Media, a joint-venture between NBCUniversal and Warner Bros. Discovery. The company offers Video on demand#Transactional, transactional video on demand Renting, ren ...
for an estimated $100 million. In May 2021, Walmart acquired the Israeli startup Zeekit startup for $200 million. Zeekit uses artificial intelligence to allow customers to try on clothing via a dynamic virtual platform.


2011–2019

Walmart's truck fleet logs millions of miles each year, and the company planned to double the fleet's efficiency between 2005 and 2015. The truck pictured is one of 15 based at Walmart's
Buckeye, Arizona Buckeye is a city in Maricopa County, Arizona, United States, and is the westernmost suburb in the Phoenix metropolitan area. As of the 2020 census the population was 91,502, up from 50,876 in 2010 and 6,537 in 2000. It was the fastest-growin ...
, distribution center that was converted to run on
biofuel Biofuel is a fuel that is produced over a short time span from biomass, rather than by the very slow natural processes involved in the formation of fossil fuels, such as oil. According to the United States Energy Information Administration (E ...
from reclaimed cooking grease made during food preparation at Walmart stores. Studies of food choice, dietary quality, and health have found that Supercenters in the United States are associated with increases in obesity rates and average body mass, and that shoppers at Walmart do not follow Dietary Guidelines for Americans as well as shoppers at traditional supermarkets. In January 2011, Walmart announced a program to improve the nutritional value of its store brands over five years, reduce prices for whole foods and vegetables, and open stores in low-income areas, so-called "
food desert Food is any substance consumed by an organism for nutritional support. Food is usually of plant, animal, or fungal origin, and contains essential nutrients, such as carbohydrates, fats, proteins, vitamins, or minerals. The substance is ing ...
s", where there are no supermarkets. Subsequent research is limited. Walmart may increase food access and decrease food instability, but it does not appear to increase dietary quality. On April 23, 2011, the company announced that it was testing its new "Walmart To Go" home delivery system where customers will be able to order specific items offered on their website. The initial test was in
San Jose, California San Jose, officially San José (; ; ), is a major city in the U.S. state of California that is the cultural, financial, and political center of Silicon Valley and largest city in Northern California by both population and area. With a 2020 popul ...
, and the company has not yet said whether the delivery system will be rolled out nationwide. On November 14, 2012, Walmart launched its first mail subscription service called Goodies. Customers pay a $7 monthly subscription for five to eight delivered food samples each month, so they can try new foods. The service shut down in late 2013. In August 2013, the firm announced it was in talks to acquire a majority stake in the
Kenya ) , national_anthem = "Ee Mungu Nguvu Yetu"() , image_map = , map_caption = , image_map2 = , capital = Nairobi , coordinates = , largest_city = Nairobi , ...
-based supermarket chain,
Naivas Naivas Supermarket, often referred to simply as "Naivas", is the largest supermarket chain in Kenya, with 84 outlets as of June 2022. A that time, Naivas was the largest supermarket chain in Kenya, ahead of Quick Mart Limited with 51 outlets in ...
. In June 2014, some Walmart employees went on strike in major U.S. cities demanding higher wages. In July 2014, American actor and comedian
Tracy Morgan Tracy Jamal Morgan (born November 10, 1968) is an American stand-up comedian and actor best known for his television work as a cast member on ''Saturday Night Live'' (1996–2003) and for his role as Tracy Jordan in the sitcom ''30 Rock'' (2006 ...
launched a lawsuit against Walmart seeking punitive damages over a multi-car pile-up which the suit alleges was caused by the driver of one of the firm's tractor-trailers who had not slept for 24 hours. Morgan's limousine was apparently hit by the trailer, injuring him and two fellow passengers and killing a fourth, fellow comedian James McNair. Walmart settled with the McNair family for $10 million, while admitting no liability. Morgan and Walmart reached a settlement in 2015 for an undisclosed amount, though Walmart later accused its insurers of "bad faith" in refusing to pay the settlement. In 2015, the company closed five stores on short notice for plumbing repairs. However, employees and the
United Food and Commercial Workers International Union The United Food and Commercial Workers International Union (UFCW) is a labor union representing approximately 1.3 million workers in the United States and Canada in industries including retail; meatpacking, food processing and manufacturing; hosp ...
(UFCW) alleged some stores were closed in retaliation for strikes aimed at increasing wages and improving working conditions. The UFCW filed a complaint with the
National Labor Relations Board The National Labor Relations Board (NLRB) is an independent agency of the federal government of the United States with responsibilities for enforcing U.S. labor law in relation to collective bargaining and unfair labor practices. Under the Na ...
. All five stores have since reopened. In 2015, Walmart was the biggest US commercial producer of
solar power Solar power is the conversion of energy from sunlight into electricity, either directly using photovoltaics (PV) or indirectly using concentrated solar power. Photovoltaic cells convert light into an electric current using the photovoltaic e ...
with 142 MW capacity, and had 17
energy storage Energy storage is the capture of energy produced at one time for use at a later time to reduce imbalances between energy demand and energy production. A device that stores energy is generally called an accumulator or battery. Energy comes in ...
projects. This solar was primarily on rooftops, whereas there is an additional 20,000 m2 for solar canopies over parking lots. On January 15, 2016, Walmart announced it would close 269 stores in 2016, affecting 16,000 workers. One hundred and fifty-four of these stores earmarked for closure were in the U.S. (150 Walmart U.S. stores, 115 Walmart International stores, and 4 Sam's Clubs). Ninety-five percent of these U.S. stores were located, on average, 10 miles from another Walmart store. The 269 stores represented less than 1 percent of global square footage and revenue for the company. The 102 locations of Neighborhood Markets that were formerly or originally planned to be Walmart Express, which had been in a pilot program since 2011 and converted in to Neighborhood Markets in 2014, were included in the closures. Walmart planned to focus on "strengthening Supercenters, optimizing Neighborhood Markets, growing the e-commerce business and expanding pickup services for customers". In fiscal 2017, the company plans to open between 50 and 60 Supercenters, 85 to 95 Neighborhood Markets, 7 to 10 Sam's Clubs, and 200 to 240 international locations. At the end of fiscal 2017, Walmart opened 38 Supercenters and relocated, expanded or converted 21 discount stores into Supercenters, for a total of 59 Supercenters, and opened 69 Neighborhood Markets, 8 Sam's Clubs, and 173 international locations, and relocated, expanded or converted 4 locations for a total of 177 international locations. On August 8, 2016, Walmart announced a deal to acquire e-commerce website Jet.com for US$3.3 billion. Jet.com co-founder and CEO
Marc Lore Marc Eric Lore (pronounced LorEE, born May 16, 1971) is an American entrepreneur, businessman, investor, and NBA owner. In December 2021, CNBC reported that Lore is now the Founder, Chairman, and CEO of the Wonder Group. From 2016 to 2021, he w ...
stayed on to run Jet.com in addition to Walmart's existing U.S. e-commerce operation. The acquisition was structured as a payout of $3 billion in cash, and an additional $300 million in Walmart stock vested over time as part of an incentive bonus plan for Jet.com executives. On October 19, 2016, Walmart announced it would partner with IBM and Tsinghua University to track the pork supply chain in China using blockchain. The use of blockchain to automate the tracking of the supply chain promises the potential for Walmart to save money and thus increase profits. On February 15, 2017, Walmart announced the acquisition of Moosejaw, a leading online active outdoor retailer, for approximately $51 million. The acquisition closed on February 13, 2017. On June 16, 2017, Walmart agreed to acquire the men's apparel company
Bonobos The bonobo (; ''Pan paniscus''), also historically called the pygmy chimpanzee and less often the dwarf chimpanzee or gracile chimpanzee, is an endangered great ape and one of the two species making up the genus '' Pan,'' the other being the com ...
for $310 million in an effort to expand its fashion holdings. On September 29, 2017, Walmart acquired Parcel, a technology-based, same-day and last-mile delivery company in
Brooklyn Brooklyn () is a borough of New York City, coextensive with Kings County, in the U.S. state of New York. Kings County is the most populous county in the State of New York, and the second-most densely populated county in the United States, be ...
. In 2018, Walmart started crowdsourcing delivery services to customers using drivers' private vehicles, under the brand "Spark". On December 6, 2017, Walmart announced that it would change its corporate name to Walmart Inc. from Wal-Mart Stores, Inc. effective February 1, 2018. On January 11, 2018, Walmart announced that 63 Sam's Club locations in cities including
Memphis Memphis most commonly refers to: * Memphis, Egypt, a former capital of ancient Egypt * Memphis, Tennessee, a major American city Memphis may also refer to: Places United States * Memphis, Alabama * Memphis, Florida * Memphis, Indiana * Memp ...
,
Houston Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 in ...
,
Seattle Seattle ( ) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With a 2020 population of 737,015, it is the largest city in both the state of Washington and the Pacific Northwest regio ...
, and others would be closing. Some of the stores had already liquidated, without notifying employees; some employees learned by a company-wide email delivered January 11. All of the 63 stores were gone from the Sam's Club website as of the morning of January 11. Walmart said that ten of the stores will become e-commerce distribution centers and employees can reapply to work at those locations. ''
Business Insider ''Insider'', previously named ''Business Insider'' (''BI''), is an American financial and business news website founded in 2007. Since 2015, a majority stake in ''Business Insider''s parent company Insider Inc. has been owned by the German publ ...
'' magazine calculated that over 11,000 workers will be affected. On the same day, Walmart announced that as a result of the new tax law, it would be raising Walmart starting wages, distributing bonuses, expanding its leave policies and contributing toward the cost of employees' adoptions.
Doug McMillon Carl Douglas McMillon (born October 17, 1966) is an American businessman, and the president and chief executive officer (CEO) of Walmart Inc. He sits on the retailer's board of directors. Having first joined the company as a summer associate ...
, Walmart's CEO, said, "We are early in the stages of assessing the opportunities tax reform creates for us to invest in our customers and associates and to further strengthen our business, all of which should benefit our shareholders." In March 2018, Walmart announced that it is producing its own brand of
meal kits A meal kit is a subscription service–foodservice business model where a company sends customers pre-portioned and sometimes partially-prepared food ingredients and recipes to prepare homecooked meals. Services that send pre-cooked meals ...
in all of its stores that is priced under
Blue Apron Blue Apron Inc. is an American ingredient-and-recipe meal kit company headquartered in New York City, operating its services exclusively in the United States. It offers weekly boxes containing ingredients, which also includes suggested recipes th ...
designed to serve two people. It was reported that Walmart is now looking at entering the subscription-video space, hoping to compete with Netflix and Amazon. They have enlisted the help of former
Epix Epix (pronounced ''epics'' and stylized as P) is an American premium cable and satellite television network owned by the Epix Entertainment LLC subsidiary of Metro-Goldwyn-Mayer (MGM), a subsidiary of Amazon's MGM Holdings, Inc. The channel's pr ...
CEO, Mark Greenberg, to help develop a low-cost subscription video-streaming service. In September 2018, Walmart partnered with comedian and talk show host
Ellen DeGeneres Ellen Lee DeGeneres ( ; born January 26, 1958) is an American comedian, television host, actress, writer, and producer. She starred in the sitcom ''Ellen'' from 1994 to 1998, which earned her a Primetime Emmy Award for " The Puppy Episode". Sh ...
to launch a new brand of women's apparel and accessories called EV1. On February 26, 2019, Walmart announced that it had acquired Tel Aviv-based product review start-up Aspectiva for an undisclosed sum. In May 2019, Walmart announced the launch of free one-day shipping on more than 220,000 items with minimum purchase amount of $35. The initiative first launched in Las Vegas and the Phoenix area. In September 2019, Walmart made the announcement that it would cease the sale of all e-cigarettes due to "regulatory complexity and uncertainty" over the products. Earlier in 2019, Walmart stopped selling fruit-flavored e-cigarette and had raised the minimum age to 21 for the purchase of products containing tobacco. That same month, Walmart opened its first Health Center, a "medical mall" where customers can purchase primary care services, such as vision tests, dental exams and root canals, lab work, X-rays and EKGs, counseling, and fitness and diet classes. Prices without insurance were listed, for instance, at $30 for an annual physical and $45 for a counseling session. Continuing with its health care initiative, they opened a health and wellness clinic prototype in Springdale, Arkansas just to expand services. As of October 2019, Walmart stopped selling all live fish and aquatic plants.


2020s: Continuing growth and development

This decade, as with many other companies, started off very unorthodox and unusual, due to the large part of the coronavirus (COVID-19) pandemic, including store closures, limited store occupancy, and employment, along with social distancing protocols. The store hours were adjusted to allow cleaning and stocking. In March 2020, due to the pandemic, Walmart changed some of its employee benefits. Employees can now decide to stay home and take unpaid leave if they feel unable to work or uncomfortable coming to work. Additionally, Walmart employees who contract the virus will receive "up to two weeks of pay". After two weeks, hourly associates who are unable to return to work are eligible for up to 26 weeks in pay. As of July 21, 2020, Walmart paid pandemic bonuses of $428 million to staff. People who did part-time or temporary work received a bonus of $150 while those who worked full-time received a bonus of $300. In July 2020, Walmart announced that all customers would be required to wear masks in all stores nationwide, including Sam's Club. In the first quarter of 2020, consumers responded to COVID by shopping less frequently (5.6% fewer transactions), and buying more when they did shop (16.5%). As people shifted from eating out to eating at home, net sales at Walmart increased by 10.5%, while online sales rose by 74%. Although Walmart experienced a 5.5% increase in operating expenses, its net income increased by 3.9%. In the third quarter of 2020, ending October 31, Walmart reported revenue of $134.7 billion, representing a year-on-year increase of 5.2 percent. In December 2020, Walmart launched a new service, Carrier Pickup, that allows the customers to schedule a return for a product bought online, in-store, or from a third-party vendor. These services can be initiated on the Walmart App or on the website. In January 2021, Walmart announced that the company is launching a
fintech Fintech, a portmanteau of "financial technology", refers to firms using new technology to compete with traditional financial methods in the delivery of financial services. Artificial intelligence, blockchain, cloud computing, and big data are r ...
startup, with venture partner Ribbit Capital, to provide financial products for consumers and employees. In February 2021, Walmart acquired technology from Thunder Industries, which uses automation to create digital ads, to expand its online marketing capabilities. In August 2021, Walmart announced it would open its Spark crowdsource delivery to other businesses as a white-label service, competing with
Postmates Postmates is a food delivery service, founded in 2011, and acquired by Uber in 2020. It offers local delivery of restaurant-prepared meals and other goods. It is headquartered in San Francisco, California. , Postmates operates in 2,940 U.S. ...
and
online food ordering Online food ordering is the process of ordering food, for delivery or pickup, from a website or other application. The product can be either ready-to-eat food (e.g., direct from a home-kitchen, restaurant, or a virtual restaurant) or food that h ...
delivery companies. In December 2021, Walmart announced it will participate in the Stephens Investment Conference Wednesday, and the Morgan Stanley Virtual Global Consumer & Retail Conference. In June 2022, Walmart announced it would be acquiring Memomi, an AR optical tech company. In August 2022, Walmart announced it would be acquiring Volt Systems, a vendor management and product tracking software company. Walmart announced it was partnering with
Paramount Paramount (from the word ''paramount'' meaning "above all others") may refer to: Entertainment and music companies * Paramount Global, also known simply as Paramount, an American mass media company formerly known as ViacomCBS. The following busin ...
to offer
Paramount+ Paramount+ is an American subscription video on-demand service owned by Paramount Global. The service's content is drawn primarily from the libraries of CBS Media Ventures (including CBS Studios), Paramount Media Networks (formerly Viacom Media ...
content to its Walmart+ subscribers in a bid to better compete with Amazon. Walmart announced in August 2022 that locations were not going back to 24 hours with most stores now being open between 6am and 11pm.


Operating divisions

As of 2016, Walmart's operations are organized into four divisions: Walmart U.S., Walmart International,
Sam's Club Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton as Sam’s Wholesale Club. , Sam's C ...
and Global eCommerce. In the United States, Walmart's stores operate in four formats: discount, Supercenters. Neighborhood Markets, and Sam's Club stores. Walmart International stores include additional formats such as supermarkets, hypermarkets, cash-and-carry stores, home improvement, specialty electronics, restaurants, apparel stores, drugstores, and convenience stores.


Walmart U.S.

Walmart U.S. is the company's largest division, accounting for , or 65 percent of total sales, for fiscal 2019. It consists of three retail formats that have become commonplace in the United States: Supercenters,
Discount Stores A discount store or discounter offers a retail format in which products are sold at prices that are in principle lower than an actual or supposed "full retail price". Discounters rely on bulk purchasing and efficient distribution to keep down cos ...
, Neighborhood Markets, and other small formats. The discount stores sell a variety of mostly non-grocery products, though emphasis has now shifted towards supercenters, which include more groceries. there are a total of 4,720 Walmart U.S. stores. In the United States, 90 percent of the population resides within 10 miles of a Walmart store. The total number of Walmart U.S. stores and Sam's Clubs combined is 5,320. The president and CEO of Walmart U.S. is John Furner.


Walmart Supercenter

Walmart Supercenters, branded simply as "Walmart", are
hypermarket A hypermarket (sometimes called a hyperstore, supercentre or superstore) is a big-box store combining a supermarket and a department store. The result is an expansive retail facility carrying a wide range of products under one roof, including ...
s with sizes varying from , but averaging about . These stock general merchandise and a full-service supermarket, including meat and poultry,
baked goods Baking is a method of preparing food that uses dry heat, typically in an oven, but can also be done in hot ashes, or on hot stones. The most common baked item is bread but many other types of foods can be baked. Heat is gradually transferred ...
,
delicatessen Traditionally, a delicatessen or deli is a retail establishment that sells a selection of fine, exotic, or foreign prepared foods. Delicatessen originated in Germany (original: ) during the 18th century and spread to the United States in the m ...
, frozen foods, dairy products, garden
produce Produce is a generalized term for many farm-produced crops, including fruits and vegetables (grains, oats, etc. are also sometimes considered ''produce''). More specifically, the term ''produce'' often implies that the products are fresh and g ...
, and fresh seafood. Many Walmart Supercenters also have a garden center, pet shop,
pharmacy Pharmacy is the science and practice of discovering, producing, preparing, dispensing, reviewing and monitoring medications, aiming to ensure the safe, effective, and affordable use of medicines. It is a miscellaneous science as it links heal ...
, Tire & Lube Express, optical center, one-hour photo processing lab, portrait studio, and numerous alcove shops, such as cellular phone stores, hair and nail salons, video rental stores, local bank branches (such as
Woodforest National Bank Woodforest National Bank is a privately held bank headquartered in The Woodlands, Texas. As of March 2020, it had more than 788 branches in 17 different states. Woodforest National Bank is Walmart's largest retail partner, and also provides financ ...
branches in newer locations), and fast food outlets. Many Walmart Supercenters currently feature
McDonald's McDonald's Corporation is an American Multinational corporation, multinational fast food chain store, chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechri ...
or Subway restaurants. In some Canadian locations,
Tim Hortons Tim Hortons Inc., commonly nicknamed Tim's, or Timmie's is a Canadian multinational coffeehouse and restaurant chain. Based in Toronto, Tim Hortons serves coffee, doughnuts, and other fast-food items. It is Canada's largest quick-service res ...
were opened. Recently, in several Supercenters, like the
Tallahassee, Florida Tallahassee ( ) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County, Florida, Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In ...
and the
Palm Desert, California Palm Desert is a city in Riverside County, California, United States, in the Coachella Valley, approximately east of Palm Springs, northeast of San Diego and east of Los Angeles. The population was 48,445 at the 2010 census. The city has bee ...
locations, Walmart added
Burger King Burger King (BK) is an American-based multinational chain store, chain of hamburger fast food restaurants. Headquartered in Miami-Dade County, Florida, the company was founded in 1953 as Insta-Burger King, a Jacksonville, Florida–based res ...
to their locations, and the location in
Glen Burnie, Maryland Glen Burnie is an unincorporated town and census-designated place (CDP) in Anne Arundel County, Maryland, United States. It is a suburb of Baltimore. The population of Glen Burnie was 67,639 at the 2010 census. History In 1812, Elias Glenn, a di ...
, due to its past as a hypermarket called Leedmark, which operated from May 1991 to January 1994, boasts an
Auntie Anne's Auntie Anne's is an American franchised chain of pretzel shops founded by Anne F. Beiler and her husband, Jonas, in 1988. Auntie Anne's serves products such as pretzels, dips, and beverages. They also offer Pretzels & More Homemade Baking Mix fo ...
and an Italian restaurant. Some locations also have fuel stations which sell gasoline distributed by
Murphy USA Murphy USA is an American corporation based in El Dorado, Arkansas operating a chain of retail gas stations that are primarily located in proximity to Walmart stores. It was founded as a spin-off of Murphy Oil in 2013. In 2018, it was ranked 27 ...
(which spun off from
Murphy Oil Murphy Oil Corporation is a company engaged in hydrocarbon exploration headquartered in Houston, Texas. The company is ranked 625th on the Fortune 500 and 1860th on the Forbes Global 2000. As of December 31, 2020, the company had of estimate ...
in 2013),
Sunoco, Inc. Sunoco LP is an American master limited partnership organized under Delaware state laws and headquartered in Dallas, Texas, that is a wholesale distributor of motor fuels. It distributes fuel to more than 5,500 Sunoco-branded gas stations, ...
("Optima"), the
Tesoro Corporation Tesoro Corporation, known briefly as Andeavor, was a Fortune 100 and a Fortune Global 500 company headquartered in San Antonio, Texas, with 2017 annual revenues of $35 billion, and over 14,000 employees worldwide. Based on 2017 revenue, the comp ...
("Mirastar"), USA Gasoline, and even now Walmart-branded gas stations. The first Supercenter opened in Washington, Missouri, in 1988. A similar concept, Hypermart USA, had opened a year earlier in
Garland, Texas Garland is a city in the U.S. state of Texas. It is located northeast of Dallas and is a part of the Dallas–Fort Worth metroplex. It is located within Dallas County except for small portions located in Collin and Rockwall Counties. At the ...
. All Hypermart USA stores were later closed or converted into Supercenters. there were 3,572 Walmart Supercenters in 49 of the 50 U.S. states, the District of Columbia, and Puerto Rico. Hawaii is the only state to not have a Supercenter location. The largest Supercenter in the world, covering on two floors, is located in
Crossgates Commons Crossgates Commons is a large shopping plaza in Albany, New York along Washington Avenue Extension. It is owned and managed by Pyramid Management Group, Inc., who also own and manage the nearby Crossgates Mall. History Crossgates Commons is ...
in
Albany, New York Albany ( ) is the capital of the U.S. state of New York, also the seat and largest city of Albany County. Albany is on the west bank of the Hudson River, about south of its confluence with the Mohawk River, and about north of New York City ...
. A typical supercenter sells approximately 120,000 items, compared to the 35 million products sold in Walmart's online store. The "Supercenter" name has since been phased out, with these stores now simply referred to as "Walmart", since the company introduced the new Walmart logo in 2008. However, the branding is still used in Walmart's Canadian stores (spelled as "Supercentre" in Canadian English).


Walmart Discount Store

Walmart Discount Stores, also branded as simply "Walmart", are discount department stores with sizes varying from , with the average store covering . They carry
general merchandise General line of merchandise or general merchandise is a term used in retail and wholesale business in reference to merchandise not limited to some particular category. General merchandise stores (general stores) address this sector of retail. Acc ...
and limited
groceries A grocery store ( AE), grocery shop ( BE) or simply grocery is a store that primarily retails a general range of food products, which may be fresh or packaged. In everyday U.S. usage, however, "grocery store" is a synonym for supermarket, a ...
. Some newer and remodeled discount stores have an expanded grocery department, similar to Target's PFresh department. Many of these stores also feature a garden center, pharmacy, Tire & Lube Express, optical center, one-hour photo processing lab, portrait studio, a bank branch, a cell phone store, and a fast food outlet. Some also have gasoline stations. Discount Stores were Walmart's original concept, though they have since been surpassed by Supercenters. In 1990, Walmart opened its first Bud's Discount City location in Bentonville. Bud's operated as a closeout store, much like
Big Lots Big Lots Stores, Inc. (stylized as Big Lots!) is an American retail company headquartered in Columbus, Ohio with over 1,400 stores in 47 states. History The Big Lots chain traces its history back to 1967 when Consolidated Stores Corporation ...
. Many locations were opened to fulfill leases in shopping centers as Walmart stores left and moved into newly built Supercenters. All of the Bud's Discount City stores had closed or converted into Walmart Discount Stores by 1997. At its peak in 1996, there were 1,995 Walmart Discount Stores, but as of October 31, 2022, that number was dropped to 365.


Walmart Neighborhood Market

Walmart Neighborhood Market, sometimes branded as "Neighborhood Market by Walmart" or informally known as "Neighborhood Walmart", is Walmart's chain of supermarkets ranging from and averaging about , about a fifth of the size of a Walmart Supercenter. The first Walmart Neighborhood Market opened ten years after the first Supercenter opened, yet Walmart renewed its focus on the smaller grocery store format in the 2010s. The stores focus on three of Walmart's major sales categories: groceries, which account for about 55 percent of the company's revenue, pharmacy, and, at some stores, fuel. For groceries and consumables, the stores sell fresh produce, deli and bakery items, prepared foods, meat, dairy, organic, general grocery and frozen foods, in addition to cleaning products and pet supplies. Some stores offer wine and beer sales and drive-through pharmacies. Some stores, such as one at Midtown Center in
Bentonville, Arkansas Bentonville is the tenth-largest city in Arkansas, United States and the county seat of Benton County. The city is centrally located in the county with Rogers adjacent to the east. The city is the birthplace of and world headquarters locatio ...
, offer made-to-order pizza with a seating area for eating. Customers can also use Walmart's site-to-store operation and pick up online orders at Walmart Neighborhood Market stores just like the Supercenters and Discount Stores Products at Walmart Neighborhood Market stores carry the same prices as those at Walmart's larger supercenters. A
Moody's Moody's Investors Service, often referred to as Moody's, is the bond credit rating business of Moody's Corporation, representing the company's traditional line of business and its historical name. Moody's Investors Service provides international ...
analyst said the wider company's pricing structure gives the chain of grocery stores a "competitive advantage" over competitors
Whole Foods Whole Foods Market IP, Inc., a subsidiary of Amazon, is an upscale American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives. A US ...
,
Kroger The Kroger Company, or simply Kroger, is an American retail company that operates (either directly or through its subsidiaries) supermarkets and multi-department stores throughout the United States. Founded by Bernard Kroger in 1883 in Cinci ...
and
Trader Joe's Trader Joe's is an American chain of grocery stores headquartered in Monrovia, California. The chain has over 569 stores across the United States. The first Trader Joe's store was opened in 1967 by founder Joe Coulombe in Pasadena, Californi ...
. Neighborhood Market stores expanded slowly at first as a way to fill gaps between Walmart Supercenters and Discount Stores in existing markets. In its first 12 years, the company opened about 180 Walmart Neighborhood Markets. By 2010, Walmart said it was ready to accelerate its expansion plans for the grocery stores. there were 682 Walmart Neighborhood Markets, each employing between 90 and 95 full-time and part-time workers. The total number of Neighborhood Markets and other small formats combined is 783. Neighborhood Market, depending on the area, has some competition with Hy-Vee Fast & Fresh, which launched in 2019 that is similar to Neighborhood Market.


Former stores and concepts

Walmart opened Supermercado de Walmart locations to appeal to
Hispanic The term ''Hispanic'' ( es, hispano) refers to people, Spanish culture, cultures, or countries related to Spain, the Spanish language, or Hispanidad. The term commonly applies to countries with a cultural and historical link to Spain and to Vic ...
communities in the United States. The first one, a store in the Spring Branch area of
Houston Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 in ...
, opened on April 29, 2009. The store was a conversion of an existing Walmart Neighborhood Market. In 2009, another Supermercado de Walmart opened in
Phoenix, Arizona Phoenix ( ; nv, Hoozdo; es, Fénix or , yuf-x-wal, Banyà:nyuwá) is the List of capitals in the United States, capital and List of cities and towns in Arizona#List of cities and towns, most populous city of the U.S. state of Arizona, with 1 ...
. Both locations closed in 2014. In 2009, Walmart opened " Mas Club", a warehouse retail operation patterned after
Sam's Club Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton as Sam’s Wholesale Club. , Sam's C ...
. Its lone store also closed in 2014. Walmart Express was a chain of smaller discount stores with a range of services from groceries to check cashing and gasoline service. The concept was focused on small towns deemed unable to support a larger store and large cities where space was at a premium. Walmart planned to build 15 to 20 Walmart Express stores, focusing on Arkansas, North Carolina, and Chicago, by the end of its fiscal year in January 2012. Walmart re-branded all 22 of its Express format stores to Neighborhood Markets in an effort to streamline its retail offer. It continued to open new Express stores under the Neighborhood Market name. there were 101 small-format stores in the United States. These include 92 other small formats, 8 convenience stores and 1 pickup location. On January 15, 2016, Walmart announced that it would be closing 269 stores globally, including the 102 Neighborhood Markets that were formerly or originally planned to be Express stores. Between 2002 and 2022, Walmart owned the Amigo supermarkets chain in Puerto Rico. In 2022, Walmart announced that it would sell its Amigo stores to Pueblo Inc. and focus on modernizing its 18 Supercenter and Division 1 formats and 7 Sam's Clubs stores.


Initiatives

In September 2006, Walmart announced a pilot program to sell generic drugs at $4 per prescription. The program was launched at stores in the
Tampa, Florida Tampa () is a city on the Gulf Coast of the United States, Gulf Coast of the U.S. state of Florida. The city's borders include the north shore of Tampa Bay and the east shore of Old Tampa Bay. Tampa is the largest city in the Tampa Bay area and ...
, area, and by January 2007 had been expanded to all stores in Florida. While the average price of generics is $29 per prescription, compared to $102 for name-brand drugs, Walmart maintains that it is not selling at a loss, or providing them as an act of charity—instead, they are using the same mechanisms of mass distribution that it uses to bring lower prices to other products. Many of Walmart's low cost generics are imported from India, where they are made by drug makers that include
Ranbaxy Ranbaxy Laboratories Limited was an Indian multinational pharmaceutical company that was incorporated in India in 1961 and remained an entity until 2014. The company went public in 1973. Ownership of Ranbaxy changed twice over the course of its ...
and
Cipla Cipla Limited (stylized as Cipla) is an Indian multinational pharmaceutical company, headquartered in Mumbai. Cipla primarily develops medicines to treat respiratory disease, cardiovascular disease, arthritis, diabetes, depression and many oth ...
. On February 6, 2007, the company launched a "beta" version of a movie download service, which sold about 3,000 films and television episodes from all major studios and television networks. The service was discontinued on December 21, 2007, due to low sales. In 2008, Walmart started a pilot program in the small grocery store concept called Marketside in the metropolitan Phoenix, Arizona, area. The four stores closed in 2011. In 2015, Walmart began testing a free grocery pickup service, allowing customers to select products online and choose their pickup time. At the store, a Walmart employee loads the groceries into the customer's car. the service is available in 39 U.S. states. In May 2016, Walmart announced a change to ShippingPass, its three-day shipping service, and that it will move from a three-day delivery to two-day delivery to remain competitive with Amazon. Walmart priced it at 49 dollars per year, compared to Amazon Prime's 99-dollar-per-year price. In June 2016, Walmart and Sam's Club announced that they would begin testing a last-mile grocery delivery that used services including
Uber Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery (Uber Eats and Postmates), packa ...
,
Lyft Lyft, Inc. offers mobility as a service, ride-hailing, vehicles for hire, motorized scooters, a bicycle-sharing system, rental cars, and food delivery in the United States and select cities in Canada. Lyft sets fares, which vary using a dyn ...
, and
Deliv Deliv Inc. was a Menlo Park-based crowdshipping, same-day delivery startup Deliv provided last mile transportation services. Deliv was founded in 2012 by Daphne Carmeli, who also served as CEO of the company, and offered same-day service to ...
, to bring customers' orders to their homes. Walmart customers would be able to shop using the company's online grocery service at grocery.walmart.com, then request delivery at checkout for a small fee. The first tests were planned to go live in Denver and Phoenix. Walmart announced on March 14, 2018, that it would expand online delivery to 100 metropolitan regions in the United States, the equivalent of 40 percent of households, by the end of the year of 2018. Walmart's Winemakers Selection
private label A private label, also called a private brand or private-label brand, is a brand owned by a company, offered by that company alongside and competing with brands from other businesses. A private-label brand is almost always offered exclusively by th ...
wine was introduced in June 2018 in about 1,100 stores. The wine, from domestic and international sources, was described by ''Washington Post'' food and wine columnist Dave McIntyre as notably good for the inexpensive ($11 to $16 per bottle) price level. In October 2019, Walmart announced that customers in 2,000 locations in 29 states can use the grocery pickup service for their adult beverage purchases. Walmart will also deliver adult beverages from nearly 200 stores across California and Florida. In February 2020, Walmart announced a new membership program called, "Walmart +". The news came shortly after Walmart announced the discontinuation of its personal shopping service, Jetblack.


Numbers of stores by state

Locations as of October 1, 2022


Walmart International

Walmart's international operations comprised 5,266 stores and 800,000 workers in 23 countries outside the United States. There are wholly owned operations in Argentina, Brazil, Canada, and the UK. With 2.2 million employees worldwide, the company is the largest private employer in the U.S. and Mexico, and one of the largest in Canada. In fiscal 2019 Walmart's international division sales were , or 23.7 percent of total sales. International retail units range from , while wholesale units range from . Judith McKenna is the president and CEO of Walmart International .


Central America

Walmart also owns 51 percent of the Central American Retail Holding Company (CARHCO), which, consists of 868 stores, including 263 stores in
Guatemala Guatemala ( ; ), officially the Republic of Guatemala ( es, República de Guatemala, links=no), is a country in Central America. It is bordered to the north and west by Mexico; to the northeast by Belize and the Caribbean; to the east by H ...
(under the Paiz
7 locations 7 (seven) is the natural number following 6 and preceding 8. It is the only prime number preceding a cube. As an early prime number in the series of positive integers, the number seven has greatly symbolic associations in religion, mythology, ...
Walmart Supercenter 0 locations Despensa Familiar 81 locations and Maxi Dispensa 5 locationsbanners), 102 stores in
El Salvador El Salvador (; , meaning " The Saviour"), officially the Republic of El Salvador ( es, República de El Salvador), is a country in Central America. It is bordered on the northeast by Honduras, on the northwest by Guatemala, and on the south b ...
(under the Despensa Familiar 3 locations La Despensa de Don Juan
7 locations 7 (seven) is the natural number following 6 and preceding 8. It is the only prime number preceding a cube. As an early prime number in the series of positive integers, the number seven has greatly symbolic associations in religion, mythology, ...
Walmart Supercenter locations and Maxi Despensa 6 locationsbanners), 111 stores in
Honduras Honduras, officially the Republic of Honduras, is a country in Central America. The republic of Honduras is bordered to the west by Guatemala, to the southwest by El Salvador, to the southeast by Nicaragua, to the south by the Pacific Oce ...
(including the Paiz locations Walmart Supercenter locations Dispensa Familiar 1 locations and Maxi Despensa
8 locations 8 (eight) is the natural number following 7 and preceding 9. In mathematics 8 is: * a composite number, its proper divisors being , , and . It is twice 4 or four times 2. * a power of two, being 2 (two cubed), and is the first number of t ...
banners), 102 stores in
Nicaragua Nicaragua (; ), officially the Republic of Nicaragua (), is the largest country in Central America, bordered by Honduras to the north, the Caribbean to the east, Costa Rica to the south, and the Pacific Ocean to the west. Managua is the cou ...
(including the Pali 1 locations La Unión locations Maxi Pali 0 locations and Walmart Supercenter  locationsbanners), and 290 stores in
Costa Rica Costa Rica (, ; ; literally "Rich Coast"), officially the Republic of Costa Rica ( es, República de Costa Rica), is a country in the Central American region of North America, bordered by Nicaragua to the north, the Caribbean Sea to the no ...
(including the Maxi Pali
9 locations 9 (nine) is the natural number following and preceding . Evolution of the Arabic digit In the Brahmi numerals, beginning, various Indians wrote a digit 9 similar in shape to the modern closing question mark without the bottom dot. The Kshat ...
Mas X Menos
8 locations 8 (eight) is the natural number following 7 and preceding 9. In mathematics 8 is: * a composite number, its proper divisors being , , and . It is twice 4 or four times 2. * a power of two, being 2 (two cubed), and is the first number of t ...
Walmart Supercenter 4 locations and Pali
89 locations 89 may refer to: * 89 (number) * Atomic number 89: actinium Years * 89 BC * AD 89 * 1989 * 2089 * etc. See also * * List of highways numbered A ''list'' is any set of items in a row. List or lists may also refer to: People * List (surn ...
banners).Walmart SEC Form 10-K
." ''
U.S. Securities and Exchange Commission The U.S. Securities and Exchange Commission (SEC) is an independent agency of the United States federal government, created in the aftermath of the Wall Street Crash of 1929. The primary purpose of the SEC is to enforce the law against market ...
''. January 31, 2006. Retrieved July 26, 2006.


Chile

In January 2009, the company acquired a controlling interest in the largest grocer in
Chile Chile, officially the Republic of Chile, is a country in the western part of South America. It is the southernmost country in the world, and the closest to Antarctica, occupying a long and narrow strip of land between the Andes to the east a ...
, Distribución y Servicio D&S SA. In 2010, the company was renamed Walmart Chile. Walmart Chile operates 384 stores under the banners Lider Hiper (97 locations), Lider Express (154 locations), Superbodega Acuenta (122 locations), and Central Mayorista (11 locations).


Mexico

Walmart opened its first international store in Mexico in 1991. Walmart's Mexico division, the largest outside the U.S., consisted of 2,804 stores. Walmart in Mexico operates Walmart Supercenter (300 locations), Sam's Club (167 locations), Bodega Aurrera (571 locations), Mi Bodega Aurrera (438 locations), Bodega Aurrera Express (1,229 locations) and Walmart Express (99 locations).


Canada

Walmart has operated in Canada since it acquired 122 stores comprising the
Woolco Woolco was an American-based discount retail chain. It was founded in 1962 in Columbus, Ohio, by the F. W. Woolworth Company. It was a full-line discount department store unlike the five-and-dime Woolworth stores which operated at the time. At i ...
division of Woolworth Canada, Inc on January 14, 1994. it operates 402 locations (including 343 supercentres and 59 discount stores) and, it employs 89,358 people, with a local home office in
Mississauga Mississauga ( ), historically known as Toronto Township, is a city in the Canadian province of Ontario. It is situated on the shores of Lake Ontario in the Regional Municipality of Peel, adjoining the western border of Toronto. With a popul ...
, Ontario. Walmart Canada's first three Supercentres (spelled in
Canadian English Canadian English (CanE, CE, en-CA) encompasses the varieties of English native to Canada. According to the 2016 census, English was the first language of 19.4 million Canadians or 58.1% of the total population; the remainder spoke French ( ...
) opened in November 2006 in Ancaster,
London London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a majo ...
, and Stouffville, Ontario. The 100th Canadian Supercentre opened in July 2010, in
Victoria, British Columbia Victoria is the capital city of the Canadian province of British Columbia, on the southern tip of Vancouver Island off Canada's Pacific coast. The city has a population of 91,867, and the Greater Victoria area has a population of 397,237. Th ...
. In 2010, approximately one year after its incorporation of Schedule 2 (foreign-owned, deposit-taking) of Canada's ''
Bank Act The ''Bank Act'' (1991, c. 46) (the ''Act'') is an act of the Parliament of Canada respecting banks and banking. History The ''Bank Act'' was originally passed in 1871. The terms of the ''Act'' provide for a statutory review of the ''Act'' ...
'', Walmart Canada Bank was introduced with the launch of the Walmart (Canada) Rewards MasterCard. Less than ten years later, however, on May 17, 2018, Wal-Mart Canada announced it had reached a definitive agreement to sell Wal-Mart Canada Bank to First National co-founder Stephen Smith and private equity firm Centerbridge Partners, L.P., on undisclosed financial terms, though it added that it would still be issuer of the Walmart (Canada) Rewards MasterCard. On April 1, 2019, Centerbridge Partners, L.P. and Stephen Smith jointly announced the closing of the previously announced acquisition of Wal-Mart Canada Bank and that it was to be renamed Duo Bank of Canada, to be styled simply as Duo Bank. Though exact ownership percentages were never revealed in either company announcement, it has also since been revealed that Duo Bank was reclassified as a Schedule 1 (domestic, deposit-taking) federally chartered bank of the ''
Bank Act The ''Bank Act'' (1991, c. 46) (the ''Act'') is an act of the Parliament of Canada respecting banks and banking. History The ''Bank Act'' was originally passed in 1871. The terms of the ''Act'' provide for a statutory review of the ''Act'' ...
'' in Canada from the Schedule 2 (foreign-owned or -controlled, deposit-taking) that it had been, which indicates that Stephen Smith, as a noted Canadian businessman, is in a controlling position.


Africa

On September 28, 2010, Walmart announced it would buy
Massmart Holdings Ltd Massmart Holdings Limited () is a South African firm that owns local brands such as Game, Makro, Builder's Warehouse and CBW. It is the second-largest distributor of consumer goods in Africa, the largest retailer of general merchandise, liquor ...
. of
Johannesburg Johannesburg ( , , ; Zulu and xh, eGoli ), colloquially known as Jozi, Joburg, or "The City of Gold", is the largest city in South Africa, classified as a megacity, and is one of the 100 largest urban areas in the world. According to Demo ...
,
South Africa South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. It is bounded to the south by of coastline that stretch along the South Atlantic and Indian Oceans; to the north by the neighbouring countri ...
in a deal worth over giving the company its first footprint in Africa. it has 411 stores, including 361 stores in South Africa (under the banners Game Foodco
8 locations 8 (eight) is the natural number following 7 and preceding 9. In mathematics 8 is: * a composite number, its proper divisors being , , and . It is twice 4 or four times 2. * a power of two, being 2 (two cubed), and is the first number of t ...
CBW 1 locations Game
9 locations 9 (nine) is the natural number following and preceding . Evolution of the Arabic digit In the Brahmi numerals, beginning, various Indians wrote a digit 9 similar in shape to the modern closing question mark without the bottom dot. The Kshat ...
Builders Express 0 locations Builders Warehouse 4 locations Cambridge 2 locations Rhino 5 locations Makro 3 locations Builders Trade Depot locations Jumbo 3 locations and Builders Superstore
8 locations 8 (eight) is the natural number following 7 and preceding 9. In mathematics 8 is: * a composite number, its proper divisors being , , and . It is twice 4 or four times 2. * a power of two, being 2 (two cubed), and is the first number of t ...
, 11 stores in
Botswana Botswana (, ), officially the Republic of Botswana ( tn, Lefatshe la Botswana, label=Setswana, ), is a landlocked country in Southern Africa. Botswana is topographically flat, with approximately 70 percent of its territory being the Kalahar ...
(under the banners CBW locations Game Foodco locations and Builders Warehouse locations, 4 stores in
Ghana Ghana (; tw, Gaana, ee, Gana), officially the Republic of Ghana, is a country in West Africa. It abuts the Gulf of Guinea and the Atlantic Ocean to the south, sharing borders with Ivory Coast in the west, Burkina Faso in the north, and To ...
(under the Game Foodco banner), 4 stores in
Kenya ) , national_anthem = "Ee Mungu Nguvu Yetu"() , image_map = , map_caption = , image_map2 = , capital = Nairobi , coordinates = , largest_city = Nairobi , ...
(under the banners Game Foodco locationsand Builders Warehouse location, 3 stores in
Lesotho Lesotho ( ), officially the Kingdom of Lesotho, is a country landlocked country, landlocked as an Enclave and exclave, enclave in South Africa. It is situated in the Maloti Mountains and contains the Thabana Ntlenyana, highest mountains in Sou ...
(under the banners CBW locationsand Game Foodco location, 2 stores in
Malawi Malawi (; or aláwi Tumbuka: ''Malaŵi''), officially the Republic of Malawi, is a landlocked country in Southeastern Africa that was formerly known as Nyasaland. It is bordered by Zambia to the west, Tanzania to the north and northeast ...
(under the Game banner), 6 stores in
Mozambique Mozambique (), officially the Republic of Mozambique ( pt, Moçambique or , ; ny, Mozambiki; sw, Msumbiji; ts, Muzambhiki), is a country located in southeastern Africa bordered by the Indian Ocean to the east, Tanzania to the north, Malawi ...
(under the banners Builders Warehouse locations Game Foodco locations CBW location and Builders Express location, 5 stores in
Namibia Namibia (, ), officially the Republic of Namibia, is a country in Southern Africa. Its western border is the Atlantic Ocean. It shares land borders with Zambia and Angola to the north, Botswana to the east and South Africa to the south and ea ...
(under the banners Game Foodco locationsand Game location, 5 stores in
Nigeria Nigeria ( ), , ig, Naìjíríyà, yo, Nàìjíríà, pcm, Naijá , ff, Naajeeriya, kcg, Naijeriya officially the Federal Republic of Nigeria, is a country in West Africa. It is situated between the Sahel to the north and the Gulf o ...
(under the banners Game locationsand Game Foodco location, 1 store in
Swaziland Eswatini ( ; ss, eSwatini ), officially the Kingdom of Eswatini and formerly named Swaziland ( ; officially renamed in 2018), is a landlocked country in Southern Africa. It is bordered by Mozambique to its northeast and South Africa to its no ...
(under the CBW banner), 1 store in
Tanzania Tanzania (; ), officially the United Republic of Tanzania ( sw, Jamhuri ya Muungano wa Tanzania), is a country in East Africa within the African Great Lakes region. It borders Uganda to the north; Kenya to the northeast; Comoro Islands and ...
(under the Game Foodco banner), 1 store in
Uganda }), is a landlocked country in East Africa East Africa, Eastern Africa, or East of Africa, is the eastern subregion of the African continent. In the United Nations Statistics Division scheme of geographic regions, 10-11-(16*) territor ...
(under the Game banner), and 7 stores in
Zambia Zambia (), officially the Republic of Zambia, is a landlocked country at the crossroads of Central Africa, Central, Southern Africa, Southern and East Africa, although it is typically referred to as being in Southern Africa at its most cent ...
(under the banners CBW location Game Foodco locations Builders Warehouse locations and Builders Express location.


China

Walmart has joint ventures in China and several majority-owned subsidiaries. Walmart China (沃尔玛 ''Wò'ērmǎ'') operates 369 stores under the Walmart Supercenter (330 locations) and Sam's Club (39 locations) banners. In February 2012, Walmart announced that the company raised its stake to 51 percent in Chinese online supermarket
Yihaodian Yihaodian () is a Chinese online grocery business founded by Gang Yu and Junling Liu in July 2008. Yihaodian is a business-to-consumer (B2C) e-commerce website that provides people with a platform to shop groceries online. Yihaodian has “virtu ...
to tap rising consumer wealth and help the company offer more products. Walmart took full ownership in July 2015. In December 2021, the
Chinese Communist Party The Chinese Communist Party (CCP), officially the Communist Party of China (CPC), is the founding and One-party state, sole ruling party of the China, People's Republic of China (PRC). Under the leadership of Mao Zedong, the CCP emerged victoriou ...
's
Central Commission for Discipline Inspection The Central Commission for Discipline Inspection (CCDI) is the highest internal control institution of the Chinese Communist Party (CCP), tasked with enforcing internal rules and regulations and combating corruption and malfeasance in the pa ...
warned Walmart about not stocking products made from inputs from
Xinjiang Xinjiang, SASM/GNC: ''Xinjang''; zh, c=, p=Xīnjiāng; formerly romanized as Sinkiang (, ), officially the Xinjiang Uygur Autonomous Region (XUAR), is an autonomous region of the People's Republic of China (PRC), located in the northwest ...
in response to the
Uyghur Forced Labor Prevention Act The Uyghur Forced Labor Prevention Act () is a United States federal law that would change U.S. policy on China's Xinjiang Uyghur Autonomous Region (XUAR, or Xinjiang) with the goal of ensuring that American entities are not funding forced labor a ...
.


India

In November 2006, the company announced a joint venture with
Bharti Enterprises Bharti Enterprises is an Indian multinational conglomerate, headquartered in Delhi. It was founded in 1976 by Sunil Mittal. Bharti Enterprises owns businesses spanning across manufacturing, telecommunications, agribusiness, real estate, ho ...
to operate in India. As foreign corporations were not allowed to enter the retail sector directly, Walmart operated through franchises and handled the wholesale end of the business.Giridharadas A., Rai S
"Walmart to Open Hundreds of Stores in India"
. ''The New York Times''. November 27, 2006. Retrieved November 27, 2006.
The partnership involved two joint ventures—Bharti manages the front end, involving opening of retail outlets while Walmart takes care of the back end, such as
cold chain A cold chain is a low temperature-controlled supply chain network. An unbroken cold chain is an uninterrupted series of refrigerated production, storage and distribution activities, along with associated equipment and logistics, which maintain qu ...
s and logistics. Walmart operates stores in India under the name Best Price Modern Wholesale. The first store opened in
Amritsar Amritsar (), historically also known as Rāmdāspur and colloquially as ''Ambarsar'', is the second largest city in the Indian state of Punjab, after Ludhiana. It is a major cultural, transportation and economic centre, located in the Majha r ...
on May 30, 2009. On September 14, 2012, the Government of India approved 51 percent FDI in multi-brand retails, subject to approval by individual states, effective September 20, 2012. Scott Price, Walmart's president and CEO for Asia, told ''
The Wall Street Journal ''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'' that the company would be able to start opening Walmart stores in India within two years. Expansion into India faced some significant problems. In November 2012, Walmart admitted to spending lobbying the
Indian National Congress The Indian National Congress (INC), colloquially the Congress Party but often simply the Congress, is a political party in India with widespread roots. Founded in 1885, it was the first modern nationalist movement to emerge in the British Em ...
; lobbying is conventionally considered bribery in India. Walmart is conducting an internal investigation into potential violations of the
Foreign Corrupt Practices Act The Foreign Corrupt Practices Act of 1977 (FCPA) (, ''et seq.'') is a United States federal law that prohibits U.S. citizens and entities from bribing foreign government officials to benefit their business interests. The FCPA is applicable world ...
. Bharti Walmart suspended a number of employees, rumored to include its CFO and legal team, to ensure "a complete and thorough investigation". In October 2013, Bharti and Walmart separated to pursue business independently. On May 9, 2018, Walmart announced its intent to acquire a 77% majority stake in the Indian e-commerce company
Flipkart Flipkart Private Limited is an Indian e-commerce company, headquartered in Bengaluru, and incorporated in Singapore as a private limited company. The company initially focused on online book sales before expanding into other product categorie ...
for $16 billion, in a deal that was completed on August 18, 2018. there are 28 Best Price Modern Wholesale locations.


Setbacks

In the 1990s, Walmart tried with a large financial investment to get a foothold in both German and Indonesian retail markets. Walmart entered Indonesia with the opening of stores in
Lippo Lippo Group is an Indonesian multinational conglomerate company. The company operates internationally providing property development and management services. It was founded by Mochtar Riady. Lippo has a collective presence across Asia and Nor ...
Supermall (now known as Supermal Karawaci) and Megamall Pluit (now known as
Pluit Village Pluit Village is a shopping center located on Jl. Pluit Indah Raya, Pluit, Penjaringan, North Jakarta, Indonesia. Built on an area of with lakeside view, Pluit village is a shopping center which was previously known as Mega Mall Pluit. Then in ...
) respectively, under a joint-venture agreement with local conglomerate
Lippo Group Lippo Group is an Indonesian multinational conglomerate company. The company operates internationally providing property development and management services. It was founded by Mochtar Riady. Lippo has a collective presence across Asia and Nor ...
. Both stores closed down due to the
1997 Asian financial crisis The Asian financial crisis was a period of financial crisis that gripped much of East Asia and Southeast Asia beginning in July 1997 and raised fears of a worldwide economic meltdown due to financial contagion. However, the recovery in 1998–1 ...
. In 1997, Walmart took over the supermarket chain Wertkauf with its 21 stores for DM 750 million and the following year Walmart acquired 74 Interspar stores for DM 1.3 billion. The German market at this point was an oligopoly with high competition among companies which used a similar low price strategy as Walmart. As a result, Walmart's low price strategy yielded no competitive advantage. Walmart's
corporate culture Historically there have been differences among investigators regarding the definition of organizational culture. Edgar Schein, a leading researcher in this field, defined "organizational culture" as comprising a number of features, including a ...
was not viewed positively among employees and customers, particularly Walmart's "statement of ethics", which attempted to restrict relationships between employees, a possible violation of German labor law, and led to a public discussion in the media, resulting in a bad reputation among customers. In July 2006, Walmart announced its withdrawal from Germany due to sustained losses. The stores were sold to the German company
Metro Metro, short for metropolitan, may refer to: Geography * Metro (city), a city in Indonesia * A metropolitan area, the populated region including and surrounding an urban center Public transport * Rapid transit, a passenger railway in an urba ...
during Walmart's fiscal third quarter. Walmart did not disclose its losses from its German investment, but they were estimated to be around 3 billion. In 2004, Walmart bought the 118 stores in the
Bompreço Bompreço (Walmart Brazil) is a chain of supermarkets and hypermarkets in Brazil. Its name means "good price" in Portuguese language, Portuguese. , Bompreço is owned by Walmart. Bompreço operates mainly in Northeast Region, Brazil, northeast ...
supermarket chain in northeastern Brazil. In late 2005, it took control of the Brazilian operations of
Sonae Sonae is a multinational business group based in Maia, Porto District, Portugal. It is present in 90 countries, operating in several sectors, including retail, financial services, shopping centres management, software and information systems, ...
Distribution Group through its new subsidiary, WMS Supermercados do Brasil, thus acquiring control of the Nacional and Mercadorama supermarket chains, the leaders in the
Rio Grande do Sul Rio Grande do Sul (, , ; "Great River of the South") is a Federative units of Brazil, state in the South Region, Brazil, southern region of Brazil. It is the Federative_units_of_Brazil#List, fifth-most-populous state and the List of Brazilian st ...
and Paraná states, respectively. None of these stores were rebranded. Walmart operated 61 Bompreço supermarkets, 39 Hiper Bompreço stores. It also ran 57 Walmart Supercenters, 27 Sam's Clubs, and 174 Todo Dia stores. With the acquisition of Bompreço and Sonae, by 2010, Walmart was the third-largest supermarket chain in Brazil, behind
Carrefour Carrefour () is a French multinational retail and wholesaling corporation headquartered in Massy, France. The eighth-largest retailer in the world by revenue, it operates a chain of hypermarkets, groceries stores and convenience stores, whic ...
and
Pão de Açúcar Sugarloaf Mountain ( pt, Pão de Açúcar, ) is a peak situated in Rio de Janeiro, Brazil, at the mouth of Guanabara Bay on a peninsula that juts out into the Atlantic Ocean. Rising above the harbor, the peak is named for its resemblance t ...
. Walmart Brasil, the operating company, has its head office in
Barueri Barueri ( or ) is a Brazilian municipality in the State of São Paulo located in the northwestern part of the Metropolitan Region of São Paulo. The population is 276,982 (2020 est.) in an area of . Its boundaries are Santana de Parnaíba to th ...
, São Paulo State, and regional offices in
Curitiba Curitiba () is the capital and largest city in the state of Paraná (state), Paraná in Brazil. The city's population was 1,948,626 , making it the List of cities in Brazil by population, eighth most populous city in Brazil and the largest in ...
, Paraná;
Porto Alegre Porto Alegre (, , Brazilian ; ) is the capital and largest city of the Brazilian state of Rio Grande do Sul. Its population of 1,488,252 inhabitants (2020) makes it the List of largest cities in Brazil, twelfth most populous city in the country ...
, Rio Grande do Sul;
Recife That it may shine on all ( Matthew 5:15) , image_map = Brazil Pernambuco Recife location map.svg , mapsize = 250px , map_caption = Location in the state of Pernambuco , pushpin_map = Brazil#South A ...
, Pernambuco; and Salvador, Bahia. Walmart Brasil operates under the banners Todo Dia, Nacional, Bompreço, Walmart Supercenter, Maxxi Atacado, Hipermercado Big, Hiper Bompreço, Sam's Club, Mercadorama, Walmart Posto (Gas Station), Supermercado Todo Dia, and Hiper Todo Dia. Recently, the company started the conversion process of all Hiper Bompreço and Big stores into Walmart Supercenters and Bompreço, Nacional and Mercadorama stores into the Walmart Supermercado brand. Since August 2018, Walmart Inc. only holds a minority stake in Walmart Brasil, which was renamed Grupo Big on August 12, 2019, with 20% of the company's shares, and
private equity In the field of finance, the term private equity (PE) refers to investment funds, usually limited partnerships (LP), which buy and restructure financially weak companies that produce goods and provide services. A private-equity fund is both a ty ...
firm
Advent International Advent International is a global private equity firm focused on buyouts of companies in Western and Central Europe, North America, Latin America and Asia. The firm focuses on international buyouts, growth and strategic restructuring in five core ...
holding 80% ownership of the company. On March 24, 2021, it was announced that
Carrefour Carrefour () is a French multinational retail and wholesaling corporation headquartered in Massy, France. The eighth-largest retailer in the world by revenue, it operates a chain of hypermarkets, groceries stores and convenience stores, whic ...
would be acquiring Grupo Big. Walmart Argentina was founded in 1995 and operates stores under the banners Walmart Supercenter, Changomas, Mi Changomas, and Punto Mayorista. On November 6, 2020, it was announced that Walmart has sold its Argentine operations to Grupo de Narváez. Walmart's UK subsidiary
Asda Asda Stores Ltd. () (often styled as ASDA) is a British supermarket chain. It is headquartered in Leeds, England. The company was founded in 1949 when the Asquith family merged their retail business with the Associated Dairies company of York ...
(which retained its name after being acquired by Walmart) is based in
Leeds Leeds () is a city and the administrative centre of the City of Leeds district in West Yorkshire, England. It is built around the River Aire and is in the eastern foothills of the Pennines. It is also the third-largest settlement (by populati ...
and accounted for 42.7  percent of 2006 sales of Walmart's international division. In contrast to the U.S. operations, Asda was originally and still remains primarily a grocery chain, but with a stronger focus on non-food items than most UK supermarket chains other than
Tesco Tesco plc () is a British multinational groceries and general merchandise retailer headquartered in Welwyn Garden City, England. In 2011 it was the third-largest retailer in the world measured by gross revenues and the ninth-largest in th ...
. In 2010 Asda acquired stores from
Netto UK Netto was a discount supermarket chain in the United Kingdom. Netto arrived in the United Kingdom in December 1990, as part of an internationalisation process by its Danish owner, Salling Group. By May 2010, it operated 193 stores, before it ...
. In addition to small suburban Asda Supermarkets, larger stores are branded Supercentres. Other banners include Asda Superstores, Asda Living, and Asda Petrol Fueling Station. In July 2015, Asda updated its logo featuring the Walmart Asterisks behind the first 'A' in the Logo. In May 2018, Walmart announced plans to sell Asda to rival
Sainsbury's J Sainsbury plc, trading as Sainsbury's, is the second largest chain of supermarkets in the United Kingdom, with a 14.6% share of UK supermarket sales. Founded in 1869 by John James Sainsbury with a shop in Drury Lane, London, the company ...
for $10.1 billion. Under the terms of the deal, Walmart would have received a 42% stake in the combined company and about £3 billion in cash. However, in April 2019, the United Kingdom's
Competition and Markets Authority The Competition and Markets Authority (CMA) is the competition regulator in United Kingdom. It is a non-ministerial government department in the United Kingdom, responsible for strengthening business competition and preventing and reducing anti-com ...
blocked the proposed sale of Asda to Sainsburys. On October 2, 2020, it was announced that Walmart will sell a majority stake of Asda to a consortium of Zuber and
Mohsin Issa Mohsin Issa CBE: and Zuber Issa CBE: are British-Indian billionaire brothers and businessmen who both co-founded Euro Garages (EG), a chain of petrol filling stations and convenience stores that operate in Europe, the United States and Aust ...
(the owners of
EG Group EG Group is a British retailer headquartered in Blackburn, United Kingdom, which operates filling stations, convenience stores and fast-food restaurants in Europe, the United States and Australia. The group was created through the combination of ...
) and private equity firm
TDR Capital TDR Capital is a British private equity firm headquartered in London, England. History TDR Capital was co-founded in 2002 by Manjit Dale, Stephen Robertson, and Tudor Capital.
for £6.8bn, pending approval from the Competition and Markets Authority. In Japan, Walmart owned 100 percent of Seiyu (西友 ''Seiyū'') It operates under the Seiyu (Hypermarket), Seiyu (Supermarket), Seiyu (General Merchandise), Livin, and Sunny banners. On November 16, 2020, Walmart announced they would be selling 65% of their shares in the company to the private-equity firm KKR in a deal valuing 329 stores and 34,600 employees at $1.6 billion. Walmart is supposed to retain 15% and a seat on the board, while a joint-venture between KKR and Japanese company Rakuten Inc. will receive 20%.


Corruption charges

An April 2012 investigation by ''
The New York Times ''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'' reported the allegations of a former executive of Walmart de Mexico that, in September 2005, the company had paid bribes via local fixers to officials throughout Mexico in exchange for construction permits, information, and other favors, which gave Walmart a substantial advantage over competitors. Walmart investigators found credible evidence that Mexican and American laws had been broken. Concerns were also raised that Walmart executives in the United States had "hushed up" the allegations. A follow-up investigation by ''The New York Times'', published December 17, 2012, revealed evidence that regulatory permission for siting, construction, and operation of nineteen stores had been obtained through bribery. There was evidence that a bribe of was paid to change a zoning map, which enabled the opening of a Walmart store a mile from a historical site in San Juan Teotihuacán in 2004. After the initial article was released, Walmart released a statement denying the allegations and describing its anti-corruption policy. While an official Walmart report states that it had found no evidence of corruption, the article alleges that previous internal reports had indeed turned up such evidence before the story became public. ''
Forbes ''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also re ...
'' magazine contributor Adam Hartung also commented that the bribery scandal was a reflection of Walmart's "serious management and strategy troubles", stating, " andals are now commonplace ... ch scandal points out that Walmart's strategy is harder to navigate and is running into big problems". In 2012, there was an incident with CJ's Seafood, a crawfish processing firm in Louisiana that was partnered with Walmart, that eventually gained media attention for the mistreatment of its 40 H-2B visa workers from Mexico. These workers experienced harsh living conditions in tightly packed trailers outside of the work facility, physical threats, verbal abuse, and were forced to work day-long shifts. Many of the workers were afraid to take action about the abuse due to the fact that the manager threatened the lives of their family members in the U.S. and Mexico if the abuse were to be reported. Eight of the workers confronted management at CJ's Seafood about the mistreatment; however, the management denied the abuse allegations and the workers went on strike. The workers then took their stories to Walmart due to their partnership with CJ's. While Walmart was investigating the situation, the workers collected 150,000 signatures of supporters who agreed that Walmart should stand by the workers and take action. In June 2012, the visa workers held a protest and day-long hunger strike outside of the apartment building where a Walmart board member resided. Following this protest, Walmart announced its final decision to no longer work with CJ's Seafood. Less than a month later, the Department of Labor fined CJ's Seafood "approximately $460,000 in back-pay, safety violations, wage and hour violations, civil damages, and fines for abuses to the H-2B program. The company has since shut down." internal investigations were ongoing into possible violations of the Foreign Corrupt Practices Act. Walmart has invested on internal investigations, which expanded beyond Mexico to implicate operations in China, Brazil, and India. The case has added fuel to the debate as to whether foreign investment will result in increased prosperity, or if it merely allows local retail trade and economic policy to be taken over by "foreign financial and corporate interests".


Sam's Club

Sam's Club is a chain of
warehouse club A warehouse club (or wholesale club) is a retail store, usually selling a wide variety of merchandise, in which customers may buy large, wholesale quantities of the store's products, which makes these clubs attractive to both bargain hunters ...
s that sell groceries and
general merchandise General line of merchandise or general merchandise is a term used in retail and wholesale business in reference to merchandise not limited to some particular category. General merchandise stores (general stores) address this sector of retail. Acc ...
, often in bulk. Locations generally range in size from , with an average club size of approximately . The first Sam's Club was opened by Walmart, Inc. in 1983 in
Midwest City, Oklahoma Midwest City is a city in Oklahoma County, Oklahoma, United States, and a part of the Oklahoma City metropolitan area. As of the 2010 census, the population was 54,371, making it the eighth largest city in the state. The city was developed in r ...
under the name "Sam's Wholesale Club". The chain was named after its founder Sam Walton. As of October 31, 2022, Sam's Club operated 600 membership warehouse clubs and accounted for 11.3% of Walmart's revenue at $57.839 billion in fiscal year 2019. Kathryn McLay is the president and CEO of Sam's Club.


Global eCommerce

Based in San Bruno, California, Walmart's Global eCommerce division provides online retailing for Walmart, Sam's Club, Asda, and all other international brands. There are several locations in the United States in California and Oregon:
San Bruno San Bruno (Spanish for " St. Bruno") is a city in San Mateo County, California, United States, incorporated in 1914. The population was 43,908 at the 2020 United States Census. The city is between South San Francisco and Millbrae, adjacent to ...
, Sunnyvale,
Brisbane Brisbane ( ) is the capital and most populous city of the states and territories of Australia, Australian state of Queensland, and the list of cities in Australia by population, third-most populous city in Australia and Oceania, with a populati ...
, and
Portland Portland most commonly refers to: * Portland, Oregon, the largest city in the state of Oregon, in the Pacific Northwest region of the United States * Portland, Maine, the largest city in the state of Maine, in the New England region of the northeas ...
. Locations outside of the United States include
Shanghai Shanghai (; , , Standard Mandarin pronunciation: ) is one of the four direct-administered municipalities of the People's Republic of China (PRC). The city is located on the southern estuary of the Yangtze River, with the Huangpu River flow ...
(China),
Leeds Leeds () is a city and the administrative centre of the City of Leeds district in West Yorkshire, England. It is built around the River Aire and is in the eastern foothills of the Pennines. It is also the third-largest settlement (by populati ...
(United Kingdom), and
Bangalore Bangalore (), officially Bengaluru (), is the capital and largest city of the Indian state of Karnataka. It has a population of more than and a metropolitan population of around , making it the third most populous city and fifth most ...
(India).


Subsidiaries


Private label brands

About 40 percent of products sold in Walmart are
private label A private label, also called a private brand or private-label brand, is a brand owned by a company, offered by that company alongside and competing with brands from other businesses. A private-label brand is almost always offered exclusively by th ...
s, which are produced for the company through contracts with manufacturers. Walmart began offering private label brands in 1991, with the launch of
Sam's Choice Sam's Choice is a private label brand created by Cott Beverages for Walmart stores. The brand was introduced as "Sam's American Choice" in 1991 and has since been shortened to simply "Sam's Choice". It is named after Sam Walton, the founder of ...
, a line of drinks produced by
Cott Primo Water Corporation (formerly Cott Corporation) is an American-Canadian water company offering multi-gallon bottled water, water dispensers, self-service refill water machines, and water filtration appliances. The company is headquartered in ...
Beverages for Walmart. Sam's Choice quickly became popular and by 1993, was the third-most-popular beverage brand in the United States. Other Walmart brands include Great Value and Equate in the U.S. and Canada and Smart Price in Britain. A 2006 study talked of "the magnitude of mind-share Walmart appears to hold in the shoppers' minds when it comes to the awareness of private label brands and retailers."


Entertainment

In 2010, the company teamed with
Procter & Gamble The Procter & Gamble Company (P&G) is an American multinational consumer goods corporation headquartered in Cincinnati, Ohio, founded in 1837 by William Procter and James Gamble. It specializes in a wide range of personal health/consumer hea ...
to produce ''
Secrets of the Mountain ''Secrets of the Mountain'' is the first TV film in ''Family Movie Night'', a series of commercial made-for-TV movies produced by Procter & Gamble and Walmart aimed at families. Movies in the series feature embedded marketing of the producers' pro ...
'' and ''
The Jensen Project ''The Jensen Project'' is the second in the Family Movie Night TV movies series produced by Procter & Gamble and Walmart aimed at families. The movie featured embedded marketing for the Kinect, a motion sensor add-on to the Xbox 360, several ...
'', two-hour family movies which featured the characters using Walmart and Procter & Gamble-branded products. ''The Jensen Project'' also featured a preview of a product to be released in several months in Walmart stores. A third movie, ''
A Walk in My Shoes A, or a, is the first letter and the first vowel of the Latin alphabet, used in the modern English alphabet, the alphabets of other western European languages and others worldwide. Its name in English is ''a'' (pronounced ), plural ''aes' ...
'', also aired in 2010 and a fourth is in production. Walmart's director of brand marketing also serves as co-chair of the
Association of National Advertisers The Association of National Advertisers (ANA) represents the marketing community in the United States. Its headquarters is in New York City and it has another office in Washington, D.C. ANA's membership includes over 600 companies with 25,000 b ...
's Alliance for Family Entertainment.


Online commerce acquisitions and plans

In September 2016, Walmart purchased
e-commerce E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain manageme ...
company
Jet.com Jet.com was an American e-commerce company headquartered in Hoboken, New Jersey. The company was co-founded in 2014 by Marc Lore (who had previously sold Diapers.com to Amazon.com), along with Mike Hanrahan and Nate Faust. Jet.com raised $820 mi ...
, founded in 2014 by
Marc Lore Marc Eric Lore (pronounced LorEE, born May 16, 1971) is an American entrepreneur, businessman, investor, and NBA owner. In December 2021, CNBC reported that Lore is now the Founder, Chairman, and CEO of the Wonder Group. From 2016 to 2021, he w ...
, to start competing with Amazon.com. Jet.com has acquired its own share of online retailers such as
Hayneedle Hayneedle is an online retail company based in Omaha, Nebraska with a focus on furnishings and decor. In 2016, Hayneedle was acquired by Jet.com, which later became a subsidiary of Walmart. History Hayneedle began in 2002 when Doug Nielsen, ...
in March 2016, Shoebuy.com in December 2016, and ModCloth in March 2017. Walmart also acquired Parcel, a delivery service in New York, on September 29, 2017. On February 15, 2017, Walmart acquired
Moosejaw Moosejaw.com is an online and brick and mortar retailer specializing in outdoor recreation apparel and gear for snowboarding, rock climbing, hiking, and camping. The company was founded in 1992 by Bill Schulman, a teacher and summer camp direc ...
, an online active outdoor retailer, for approximately $51 million. Moosejaw brought with it partnerships with more than 400 brands, including
Patagonia Patagonia () refers to a geographical region that encompasses the southern end of South America, governed by Argentina and Chile. The region comprises the southern section of the Andes Mountains with lakes, fjords, temperate rainforests, and gl ...
,
The North Face The North Face is an American outdoor recreation products company. The North Face produces outdoor clothing, footwear, and related equipment. Founded in 1968 to supply climbers, the company's logo draws inspiration from Half Dome, in Yosemite ...
,
Marmot Marmots are large ground squirrels in the genus ''Marmota'', with 15 species living in Asia, Europe, and North America. These herbivores are active during the summer, when they can often be found in groups, but are not seen during the winter, ...
, and
Arc'teryx Arc'teryx is a Canadian high-end design company specializing in outdoor apparel and equipment headquartered in North Vancouver, Canada. It focuses on technical apparel for mountaineering and Alpine sports, including related accessories. The com ...
.
Marc Lore Marc Eric Lore (pronounced LorEE, born May 16, 1971) is an American entrepreneur, businessman, investor, and NBA owner. In December 2021, CNBC reported that Lore is now the Founder, Chairman, and CEO of the Wonder Group. From 2016 to 2021, he w ...
, Walmart's U.S. e-commerce CEO, said that Walmart's existing physical infrastructure of almost 5,000 stores around the U.S. will enhance their digital expansion by doubling as warehouses for e-commerce without increasing overhead. Walmart offers in-store pickup for online orders at 1,000 stores with plans to eventually expand the service to all of its stores. On May 9, 2018, Walmart announced its intent to acquire a 77% controlling stake in the Indian e-commerce website
Flipkart Flipkart Private Limited is an Indian e-commerce company, headquartered in Bengaluru, and incorporated in Singapore as a private limited company. The company initially focused on online book sales before expanding into other product categorie ...
for $16 billion (beating bids by Amazon.com), subject to regulatory approval. Following its completion, the website's management will report to Marc Lore. Completion of the deal was announced on August 18, 2018. The company's partnership with subscription service Kidbox was announced on April 16, 2019.


Corporate affairs

Walmart is headquartered in the Walmart Home Office complex in
Bentonville, Arkansas Bentonville is the tenth-largest city in Arkansas, United States and the county seat of Benton County. The city is centrally located in the county with Rogers adjacent to the east. The city is the birthplace of and world headquarters locatio ...
. The company's
business model A business model describes how an organization creates, delivers, and captures value,''Business Model Generation'', Alexander Osterwalder, Yves Pigneur, Alan Smith, and 470 practitioners from 45 countries, self-published, 2010 in economic, soci ...
is based on selling a wide variety of general merchandise at low prices. Doug McMillon became Walmart's CEO on February 1, 2014. He has also worked as the head of Sam's Club and Walmart International. The company refers to its employees as "associates". All Walmart stores in the U.S. and Canada also have designated "
greeters Greeters are volunteers who welcome tourists in their city or region, and show them around for free as they would do with friends or family. It is a form of social tourism; the residents participate in the activities of the tourists, and tourists ...
" at the entrance, a practice pioneered by Sam Walton and later imitated by other retailers. Greeters are trained to help shoppers find what they want and answer their questions. For many years, associates were identified in the store by their signature blue vest, but this practice was discontinued in June 2007 and replaced with khaki pants and polo shirts. The wardrobe change was part of a larger corporate overhaul to increase sales and rejuvenate the company's stock price. In September 2014, the uniform was again updated to bring back a vest (paid for by the company) for store employees over the same polos and khaki or black pants paid for by the employee. The vest is navy blue for Walmart employees at Supercenters and discounts stores, lime green for Walmart Neighborhood Market employees, and yellow for self-check-out associates; door greeters, and customer service managers. All three state "Proud Walmart Associate" on the left breast and the "Spark" logo covering the back. Reportedly one of the main reasons the vest was reintroduced was that some customers had trouble identifying employees. In 2016, self-checkout associates, door greeters and customer service managers began wearing a yellow vest to be better seen by customers. By requiring employees to wear uniforms that are made up of standard "streetwear", Walmart is not required to purchase the uniforms or reimburse employees which are required in some states, as long as that clothing can be worn elsewhere. Businesses are only legally required to pay for branded shirts and pants or clothes that would be difficult to wear outside of work. Unlike many other retailers, Walmart does not charge slotting fees to suppliers for their products to appear in the store. Instead, it focuses on selling more-popular products and provides incentives for store managers to drop unpopular products. From 2006 to 2010, the company eliminated its
layaway Layaway ('' lay-by'' in Australia, New Zealand, and South Africa) is a purchase agreement in which the seller reserves an item for a consumer until the consumer completes all the payments necessary to pay for that item, and only then hands over the ...
program. In 2011, the company revived its layaway program. Walmart introduced its Site-To-Store program in 2007, after testing the program since 2004 on a limited basis. The program allows ''walmart.com'' customers to buy goods online with a free shipping option, and have goods shipped to the nearest store for pickup. On September 15, 2017, Walmart announced that it would build a new headquarters in Bentonville to replace its current 1971 building and consolidate operations that have spread out to 20 different buildings throughout Bentonville. According to watchdog group Documented, in 2020 Walmart contributed $140,000 to the Rule of Law Defense Fund, a fund-raising arm of the Republican Attorneys General Association.


Finance and governance

For the
fiscal year A fiscal year (or financial year, or sometimes budget year) is used in government accounting, which varies between countries, and for budget purposes. It is also used for financial reporting by businesses and other organizations. Laws in many ...
ending January 31, 2019, Walmart reported
net income In business and accounting, net income (also total comprehensive income, net earnings, net profit, bottom line, sales profit, or credit sales) is an entity's income minus cost of goods sold, expenses, depreciation and amortization, interest, a ...
of on $514.405 billion of revenue. The company's international operations accounted for $120.824 billion, or 23.7 percent, of its $510.329 billion of sales. Walmart is the world's 29th-largest public corporation, according to the Forbes Global 2000 list, and the largest public corporation when ranked by revenue. Walmart is governed by an eleven-member board of directors elected annually by
shareholder A shareholder (in the United States often referred to as stockholder) of a corporation is an individual or legal entity (such as another corporation, a body politic, a trust or partnership) that is registered by the corporation as the legal own ...
s.
Gregory B. Penner Gregory Boyd Penner (born December 18, 1969) is an American businessman and venture capitalist. Penner is a co-owner and CEO of the Denver Broncos. Penner was named the chairman of Walmart in June 2015. He is the son-in-law of S. Robson Walton ...
, son-in-law of S. Robson Walton and the grandson-in-law of Sam Walton, serves as
chairman The chairperson, also chairman, chairwoman or chair, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the grou ...
of the board. Doug McMillon serves as president and chief executive officer. Current members of the board are: * Gregory B. Penner, chairman of the board of directors of Walmart Inc. and general partner of Madrone Capital Partners *
Cesar Conde Cesar Conde is an American media executive currently serving as chairman of the NBCUniversal News Group, overseeing NBC News, MSNBC, and CNBC. Prior to this, Conde was chairman of NBCUniversal International Group and NBCUniversal Telemundo Enter ...
, chairman of NBCUniversal International Group and NBCUniversal Telemundo Enterprises * Timothy P. Flynn, retired CEO of
KPMG International KPMG International Limited (or simply KPMG) is a multinational professional services network, and one of the Big Four accounting organizations. Headquartered in Amstelveen, Netherlands, although incorporated in London, England, KPMG is a netw ...
* Sarah Friar, CEO of
Nextdoor Nextdoor Holdings, Inc. is an American company which operates a hyperlocal social networking service for neighborhoods. The company was founded in 2008 and is based in San Francisco, California. Nextdoor launched in the United States in October ...
* Carla A. Harris, Vice-chairman of Wealth Management, head of multicultural client strategy, managing director, and senior client advisor at
Morgan Stanley Morgan Stanley is an American multinational investment management and financial services company headquartered at 1585 Broadway in Midtown Manhattan, New York City. With offices in more than 41 countries and more than 75,000 employees, the fir ...
*
Tom Horton Dr. Thomas Horton is a fictional character and patriarch of the Horton family on the NBC soap opera ''Days of Our Lives''. He was played by Macdonald Carey from 1965 until his death in 1994. Storylines Tom Horton was born in 1910, married his w ...
, senior advisor at Warburg Pincus, LLC, and retired chairman and CEO of
American Airlines American Airlines is a major airlines of the United States, major US-based airline headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex. It is the Largest airlines in the world, largest airline in the world when measured ...
* Marissa A. Mayer, co-founder of Lumi Labs, Inc., and former president and CEO of Yahoo!, Inc. * Doug McMillon, president and CEO of Walmart *
Randall Stephenson Randall Lynn Stephenson (born April 22, 1960) is a retired American telecommunications executive. He served as chairman and chief executive officer (CEO) of AT&T Inc. from May 9, 2007 – June 30, 2020 and as executive chairman of AT&T Inc. from ...
, retired chairman and CEO of AT&T Inc. * S. Robson "Rob" Walton, retired chairman of the board of directors of Walmart Inc. *
Steuart Walton Steuart Walton (born 1981) is an American attorney and businessman. Born into the billionaire Walton family, he is a director of Walmart, the world's largest company by revenue, co-founder of private equity firm RZC Investments, which bought Brit ...
, founder of RZC Investments, LLC. Notable former members of the board include
Hillary Clinton Hillary Diane Rodham Clinton ( Rodham; born October 26, 1947) is an American politician, diplomat, and former lawyer who served as the 67th United States Secretary of State for President Barack Obama from 2009 to 2013, as a United States sen ...
(1985–1992) and
Tom Coughlin Thomas Richard Coughlin ( ; born August 31, 1946) is a former American football coach and executive. He was the head coach for the New York Giants from 2004 to 2015. He led the Giants to victory in Super Bowl XLII and Super Bowl XLVI, both time ...
(2003–2004), the latter having served as vice chairman. Clinton left the board before the 1992 U.S. presidential election, and Coughlin left in December 2005 after pleading guilty to wire fraud and tax evasion for stealing hundreds of thousands of dollars from Walmart. After Sam Walton's death in 1992, Don Soderquist, Chief Operating Officer and Senior Vice Chairman, became known as the "Keeper of the Culture".


Ownership

Walmart Inc. is a Delaware-domiciled
joint-stock company A joint-stock company is a business entity in which shares of the company's capital stock, stock can be bought and sold by shareholders. Each shareholder owns company stock in proportion, evidenced by their share (finance), shares (certificates ...
registered with the
U.S. Securities and Exchange Commission The U.S. Securities and Exchange Commission (SEC) is an independent agency of the United States federal government, created in the aftermath of the Wall Street Crash of 1929. The primary purpose of the SEC is to enforce the law against market ...
, with its
registered office A registered office is the official address of an incorporated company, association or any other legal entity. Generally it will form part of the public record and is required in most countries where the registered organization or legal entity ...
located in
Wolters Kluwer Wolters Kluwer N.V. () is a Dutch information services company. The company is headquartered in Alphen aan den Rijn, Netherlands (Global) and Philadelphia, United States (corporate). Wolters Kluwer in its current form was founded in 1987 with a ...
's
Corporation Trust Center The Corporation Trust Center is operated by CT Corporation, a subsidiary of Dutch information services firm Wolters Kluwer. The company provides "registered agent services" and, as such, is not responsible for the business or legal affairs of th ...
in Wilmington. it has 3,292,377,090 outstanding shares. These are held mainly by the
Walton family The Walton family is an American family whose collective fortune derived from Walmart makes them the richest family in the United States of America. Overview The three most prominent living members (Jim, Rob, and Alice Walton) have consist ...
, a number of
institutions Institutions are humanly devised structures of rules and norms that shape and constrain individual behavior. All definitions of institutions generally entail that there is a level of persistence and continuity. Laws, rules, social conventions a ...
and
funds Funding is the act of providing resources to finance a need, program, or project. While this is usually in the form of money, it can also take the form of effort or time from an organization or company. Generally, this word is used when a firm uses ...
. * 43.00% (1,415,891,131): Walton Enterprises LLC * 5.30% (174,563,205):
Walton family The Walton family is an American family whose collective fortune derived from Walmart makes them the richest family in the United States of America. Overview The three most prominent living members (Jim, Rob, and Alice Walton) have consist ...
Holdings Trust * 3.32% (102,036,399):
The Vanguard Group The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7 trillion in global assets under management, as of January 13, 2021. It is the largest provider of mutual funds and the second-la ...
, Inc * 2.37% (72,714,226):
State Street Corporation State Street Corporation is an American financial services and bank holding company headquartered at One Lincoln Street in Boston with operations worldwide. It is the second-oldest continually operating United States bank; its predecessor, Un ...
* 1.37% (42,171,892):
BlackRock BlackRock, Inc. is an American multi-national investment company based in New York City. Founded in 1988, initially as a risk management and fixed income institutional asset manager, BlackRock is the world's largest asset manager, with trill ...
Institutional Trust Company * 0.94% (28,831,721):
Vanguard The vanguard (also called the advance guard) is the leading part of an advancing military formation. It has a number of functions, including seeking out the enemy and securing ground in advance of the main force. History The vanguard derives fr ...
Total Stock Market Index Fund * 0.77% (23,614,578):
BlackRock BlackRock, Inc. is an American multi-national investment company based in New York City. Founded in 1988, initially as a risk management and fixed income institutional asset manager, BlackRock is the world's largest asset manager, with trill ...
Fund Advisors * 0.71% (21,769,126):
Dodge & Cox Dodge & Cox is an American mutual fund company, founded in 1930 by Van Duyn Dodge and E. Morris Cox, that provides professional investment management services. Background Dodge and Cox specializes in value investing and has been described as ...
Inc * 0.68% (20,978,727):
Vanguard The vanguard (also called the advance guard) is the leading part of an advancing military formation. It has a number of functions, including seeking out the enemy and securing ground in advance of the main force. History The vanguard derives fr ...
500 Index Fund * 0.65% (20,125,838):
Bank of America The Bank of America Corporation (often abbreviated BofA or BoA) is an American multinational investment bank and financial services holding company headquartered at the Bank of America Corporate Center in Charlotte, North Carolina. The bank ...
Corporation * 0.57% (17,571,058):
Bank of New York Mellon The Bank of New York Mellon Corporation, commonly known as BNY Mellon, is an American investment banking services holding company headquartered in New York City. BNY Mellon was formed from the merger of The Bank of New York and the Mellon Fina ...
Corporation * 0.57% (17,556,128):
Northern Trust Northern Trust Corporation is a financial services company headquartered in Chicago that caters to corporations, institutional investors, and ultra high net worth individuals. Northern Trust is one of the largest banking institutions in the Un ...
Corporation * 0.55% (16,818,165):
Vanguard The vanguard (also called the advance guard) is the leading part of an advancing military formation. It has a number of functions, including seeking out the enemy and securing ground in advance of the main force. History The vanguard derives fr ...
Institutional Index Fund-Institutional Index Fund * 0.55% (16,800,850):
State Farm State Farm Insurance is a large group of mutual insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois. Overview State Farm is the largest property and casualty insurance provider, and the la ...
Mutual Automobile Insurance Co * 0.52% (15,989,827):
SPDR SPDR funds (pronounced "spider") are a family of exchange-traded funds (ETFs) traded in the United States, Europe, Mexico and Asia-Pacific and managed by State Street Global Advisors (SSGA). Informally, they are also known as Spyders or Spiders. S ...
S&P 500 ETF Trust


Competition

In North America, Walmart's primary competitors include
grocery store A grocery store ( AE), grocery shop ( BE) or simply grocery is a store that primarily retails a general range of food products, which may be fresh or packaged. In everyday U.S. usage, however, "grocery store" is a synonym for supermarket, a ...
s and
department store A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic app ...
s like
Aldi Aldi (stylised as ALDI) is the common company brand name of two German multinational family-owned discount supermarket chains operating over 10,000 stores in 20 countries. The chain was founded by brothers Karl and Theo Albrecht in 1946, when t ...
,
Lidl Lidl Stiftung & Co. KG (; ) is a German international discount retailer chain that operates over 11,000 stores across Europe and the United States. Headquartered in Neckarsulm, Baden-Württemberg, the company belongs to the Schwarz Group, whi ...
,
Kmart Kmart Corporation ( , doing business as Kmart and stylized as kmart) is an American retail company that owns a chain of big box department stores. The company is headquartered in Hoffman Estates, Illinois, United States. The company was inc ...
,
Kroger The Kroger Company, or simply Kroger, is an American retail company that operates (either directly or through its subsidiaries) supermarkets and multi-department stores throughout the United States. Founded by Bernard Kroger in 1883 in Cinci ...
,
Ingles Ingles Markets, Inc. (stylized as ingles) is an American supermarket chain based in Black Mountain, North Carolina. As of September 2021, the company operates 198 supermarkets in the Southeastern United States. The company is listed on the ...
,
Publix Publix Super Markets, Inc., commonly known as Publix, is an employee-owned American supermarket chain headquartered in Lakeland, Florida. Founded in 1930 by George W. Jenkins, Publix is a private corporation that is wholly owned by present and ...
,
Target Target may refer to: Physical items * Shooting target, used in marksmanship training and various shooting sports ** Bullseye (target), the goal one for which one aims in many of these sports ** Aiming point, in field artillery, f ...
,
Harris Teeter Harris Teeter Supermarkets, Inc., also known as Harris Teeter Neighborhood Food & Pharmacy, is an American supermarket chain based in Matthews, North Carolina, a suburb of Charlotte. , the chain operates 261 stores in seven South Atlantic states ...
,
Meijer Meijer Inc. (, ; stylized as meijer) is an American supercenter chain that primarily operates throughout the Midwest. Its corporate headquarters are in Walker, Michigan, which is a part of the Grand Rapids metropolitan area. Founded in 1934 ...
, and
Winn Dixie Winn may refer to: Places In the United States: * Winn, Maine, a town in Penobscot County * Winn, Michigan, an unincorporated community * Winn Parish, Louisiana Other uses * Winn (surname) (including a list of people with the name) * WINN, an Amer ...
in the United States; Hudson's Bay, Loblaw retail stores,
Sobeys Sobeys Inc. is the second largest supermarket chain in Canada, with over 1,500 stores operating across Canada under a variety of banners. Headquartered in Stellarton, Nova Scotia, it operates stores in all ten provinces and accumulated sales o ...
,
Metro Metro, short for metropolitan, may refer to: Geography * Metro (city), a city in Indonesia * A metropolitan area, the populated region including and surrounding an urban center Public transport * Rapid transit, a passenger railway in an urba ...
, and Giant Tiger in Canada; and Comercial Mexicana and
Soriana Organización Soriana is a Mexican public company and a major retailer in Mexico with more than 824 stores. Soriana is a grocery and department store retail chain headquartered in Torreón, Coahuila de Zaragoza, Mexico. The company is 100% capita ...
in Mexico. Competitors of Walmart's Sam's Club division are
Costco Costco Wholesale Corporation (Trade name, doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only Big-box store, big-box retail stores (warehouse c ...
and the smaller
BJ's Wholesale Club BJ's Wholesale Club Holdings, Inc., commonly referred as BJ's, is an American membership-only warehouse club chain based in Marlborough, Massachusetts, operating on the East Coast of the United States in addition to Ohio, Michigan, and Indian ...
chain. Walmart's move into the grocery business in the late 1990s set it against major supermarket chains in both the United States and Canada. Studies have typically found that Walmart's prices are significantly lower than those of their competitors, and that Walmart's presence is associated with lower food prices for households. Comparisons of performance metrics such as sales per square foot suggest that supermarkets in direct competition with Walmart Supercenters show significant decreases in profit margins, an effect that is strongest in the case of unionized competitors. Between 2000 and 2010, Walmart's entry into new areas often lowered local food prices at other stores. However, recent studies have not found the same effect, suggesting that retailers may have changed their competitive strategies. While the idea that Walmart destroys small businesses is widely assumed to be true, research so far suggests that Walmart superstores have little effect on smaller retailers such as "Mom and Pop" businesses. Differences in impact appear to be specific to the goods sold. Small retailers may experience difficulty if they rely on selling products identical to those at Walmart or if they try to sell at lower prices.
Dollar stores A variety store (also five and dime (historic), pound shop, or dollar store) is a retail store that sells general merchandise, such as apparel, automotive parts, dry goods, toys, hardware, home furnishings, and a selection of groceries. It us ...
such as
Family Dollar Family Dollar Stores, Inc. is an American variety store chain. With over 8,000 locations in all states except Alaska and Hawaii, it was the second largest retailer of its type in the United States until it was acquired by Dollar Tree in 2015 and i ...
and Dollar General have been able to find a small niche market and compete successfully against Walmart. In 2004, Walmart responded by testing its own dollar store concept, a subsection of some stores called "Pennies-n-Cents". Walmart also had to face fierce competition in some foreign markets. For example, in Germany it had captured just 2 percent of the German food market following its entry into the market in 1997 and remained "a secondary player" behind
Aldi Aldi (stylised as ALDI) is the common company brand name of two German multinational family-owned discount supermarket chains operating over 10,000 stores in 20 countries. The chain was founded by brothers Karl and Theo Albrecht in 1946, when t ...
with 19 percent. Walmart continues to do well in the UK, where its Asda subsidiary is the second-largest retailer. In May 2006, after entering the South Korean market in 1998, Walmart sold all 16 of its South Korean outlets to
Shinsegae Shinsegae (, ) is a South Korean department store franchise, along with several other businesses, headquartered in Seoul, South Korea. The firm is an affiliate of Shinsegae Group, South Korea's leading retail chaebol, and one of the big three de ...
, a local retailer, for . Shinsegae re-branded the Walmarts as
E-mart e-mart () is the largest retailer in South Korea. There were 160 stores across the country as of December 2016. It was founded on 12 November 1993 by Shinsegae as the first discount retailer in South Korea. E-Mart is the oldest and largest dis ...
stores. Walmart struggled to export its brand elsewhere as it rigidly tried to reproduce its model overseas. In China, Walmart hopes to succeed by adapting and doing things preferable to Chinese citizens. For example, it found that Chinese consumers preferred to select their own live fish and seafood; stores began displaying the meat uncovered and installed fish tanks, leading to higher sales.


Customer base

In the United States, Walmart's early growth occurred in the Southeast and lower Midwest. More recently, Walmart has expanded throughout the country. The number of Walmart stores per 1,000 people in 2019 was highest in Arkansas, Oklahoma, Louisiana, Alabama and Kansas, and lowest in Hawaii, California, New Jersey, Massachusetts and New York. California and New Jersey were two of the ten states with the largest increases in Supercenters between 2011 and 2020, along with Pennsylvania, Illinois, and Wisconsin. Walmart customers display strong customer loyalty and cite low prices as the most important reason for shopping there. Walmart has characterized their shoppers as falling into three main groups: "value-price shoppers" (people who like low prices and cannot afford much more), "brand aspirationals" (people with low incomes who buy well-known brands in hopes of assuring quality), and "price-sensitive affluents" (wealthier shoppers who seek deals). the average U.S. Walmart customer earned about $80,000 per year, above the U.S. average personal income of $63,214. Walmart reports that during times of rising inflation, customers become more sensitive to rising food prices, buying less expensive food items such as hot dogs and canned tuna rather than deli cold cuts. They also see more upper-income shoppers looking for bargains. Walmart shoppers have been reported to be politically conservative. A poll after the 2004 US presidential election reported that 76 percent of voters who shopped at Walmart once a week reported voting for
George W. Bush George Walker Bush (born July 6, 1946) is an American politician who served as the 43rd president of the United States from 2001 to 2009. A member of the Republican Party, Bush family, and son of the 41st president George H. W. Bush, he ...
while only 23 percent supported senator
John Kerry John Forbes Kerry (born December 11, 1943) is an American attorney, politician and diplomat who currently serves as the first United States special presidential envoy for climate. A member of the Forbes family and the Democratic Party (Unite ...
. When measured against similar retailers in the U.S. in 2006, frequent Walmart shoppers were rated the most politically
conservative Conservatism is a cultural, social, and political philosophy that seeks to promote and to preserve traditional institutions, practices, and values. The central tenets of conservatism may vary in relation to the culture and civilization i ...
. 54 percent of Americans who preferred to shop at Walmart reported that they opposed
same-sex marriage Same-sex marriage, also known as gay marriage, is the marriage of two people of the same Legal sex and gender, sex or gender. marriage between same-sex couples is legally performed and recognized in 33 countries, with the most recent being ...
, while 40 percent were in favor, reflecting the store's southern roots. Due to its concentration of stores in the
Bible Belt The Bible Belt is a region of the Southern United States in which socially conservative Protestant Christianity plays a strong role in society and politics, and church attendance across the denominations is generally higher than the nation's a ...
, Walmart is known for its "tradition of tailoring its service to churchgoing customers". Walmart has carried clean versions of hip-hop audio CDs and in cooperation with The Timothy Plan, placed "plastic sheathes over suggestive women's periodicals and banned 'lad mags' such as
Maxim Maxim or Maksim may refer to: Entertainment * ''Maxim'' (magazine), an international men's magazine ** ''Maxim'' (Australia), the Australian edition ** ''Maxim'' (India), the Indian edition *Maxim Radio, ''Maxim'' magazine's radio channel on Sir ...
" magazine. Walmart also caters to its Christian customer base by selling Christian books and media, such as
VeggieTales ''VeggieTales'' is an American Christian media, computer generated musical children's animation, and book franchise created by Phil Vischer and Mike Nawrocki under Big Idea Entertainment. The series sees fruit and vegetable characters retelling ...
videos and
The Purpose-Driven Life ''The Purpose Driven Life'' is a bible study book written by Christian pastor Rick Warren and published by Zondervan in 2002. The book offers readers a 40-day personal spiritual journey and presents what Warren says are God's five purposes for h ...
, earning the company over annually. In 2006, Walmart took steps to expand its U.S. customer base, announcing a modification in its U.S. stores from a "one-size-fits-all" merchandising strategy to one designed to "reflect each of six demographic groups—African-Americans, the affluent, empty-nesters, Hispanics, suburbanites, and rural residents." Around six months later, it unveiled a new slogan:'' "Saving people money so they can live better lives"''. Walmart has also made steps to appeal to more
liberal Liberal or liberalism may refer to: Politics * a supporter of liberalism ** Liberalism by country * an adherent of a Liberal Party * Liberalism (international relations) * Sexually liberal feminism * Social liberalism Arts, entertainment and m ...
customers, for example, by rejecting the American Family Association's recommendations and carrying the DVD ''
Brokeback Mountain ''Brokeback Mountain'' is a 2005 American neo-Western romantic drama film directed by Ang Lee and produced by Diana Ossana and James Schamus. Adapted from the 1997 short story of the same name by Annie Proulx, the screenplay was written by ...
'', a love story between two gay cowboys in Wyoming.


Sales of guns and ammunition

Walmart stopped selling handguns in all U.S. states, except for
Alaska Alaska ( ; russian: Аляска, Alyaska; ale, Alax̂sxax̂; ; ems, Alas'kaaq; Yup'ik: ''Alaskaq''; tli, Anáaski) is a state located in the Western United States on the northwest extremity of North America. A semi-exclave of the U.S., ...
, in 1993.Abha Bhattarai
'The status quo is unacceptable': Walmart will stop selling some ammunition and exit the handgun market
''The Washington Post'' (September 3, 2019).
In 2018, Walmart stopped selling guns and ammunition to persons younger than 21, following a similar move by Dick's Sporting Goods on the same day. In the same year, Walmart stopped selling military-style rifles that were commonly used in
mass shootings There is a lack of consensus on how to define a mass shooting. Most terms define a minimum of three or four victims of gun violence (not including the shooter or in an inner city) in a short period of time, although an Australian study from 20 ...
. As of 2019, Walmart was a major retailer of firearms and ammunition.Michael Corkery
Walmart to Limit Ammunition Sales and Discourage 'Open Carry' of Guns in Stores
''The New York Times'' (September 3, 2019).
In 2019, after 23 people were killed in a mass shooting at a Walmart store in El Paso, Texas, Walmart announced that it would stop selling all handgun ammunition and certain
short-barreled rifle Short-barreled rifle broadly refers to any rifle with an unusually short barrel. The term carbine describes a production rifle with a reduced barrel length for easier handling in confined spaces. Concern about concealment for illegal purposes ha ...
ammunition. The company also announced that it would stop selling handguns in Alaska, the only state where the company still sold handguns. The move was expected to reduce Walmart's U.S. market share in ammunition from around 20% to around 6–9%. Walmart also stated that it was "respectfully requesting" that customers not openly carry weapons in Walmart stores, except for authorized law enforcement officers. Following the fatal police shooting of Walter Wallace Jr. in October 2020, Walmart temporarily removed gun and ammunition displays in thousands of stores across the U.S. from sales floors, grounding their reason in concerns of civil unrest. Company spokesman Kory Lundberg said in a statement that "We have seen some isolated civil unrest and as we have done on several occasions over the last few years, we have moved our firearms and ammunition off the sales floor as a precaution for the safety of our associates and customers." Firearms and ammunition will still be available for purchase on request, but the duration of the removal of both from the sales floor remains undetermined.


Technology


Open source software

Many Walmart technology projects are coded in the open and available through the Walmart Labs
GitHub GitHub, Inc. () is an Internet hosting service for software development and version control using Git. It provides the distributed version control of Git plus access control, bug tracking, software feature requests, task management, continuous ...
repository as
open-source software Open-source software (OSS) is computer software that is released under a license in which the copyright holder grants users the rights to use, study, change, and distribute the software and its source code to anyone and for any purpose. Op ...
under the OSI approved Apache V2.0 license. 141 public GitHub projects are listed. During a migration of the walmart.com retail platform to Facebook React and
Node.js Node.js is an open-source server environment. Node.js is cross-platform and runs on Windows, Linux, Unix, and macOS. Node.js is a back-end JavaScript runtime environment. Node.js runs on the V8 JavaScript Engine and executes JavaScript code o ...
, the Electrode project was created to power the e-commerce platform which serves 80 million visitors per month and 15 million items. The electrode provides various developer enhancements and tools for the developer including Node.js configuration and feature management. Alex Grigoryan of Walmart Labs released a statement on Medium.com on October 3, 2016, explaining the details of the applications and the scale that they operate at Walmart.


Big data analytics

As the largest retailer in the U.S., Walmart collects and analyzes a large amount of consumer data. The
big data Though used sometimes loosely partly because of a lack of formal definition, the interpretation that seems to best describe Big data is the one associated with large body of information that we could not comprehend when used only in smaller am ...
sets are mined for use in
predictive analytics Predictive analytics encompasses a variety of statistical techniques from data mining, predictive modeling, and machine learning that analyze current and historical facts to make predictions about future or otherwise unknown events. In busine ...
, which allow the company to optimize operations by predicting customer's habits. Walmart's
datacenter A data center (American English) or data centre (British English)See spelling differences. is a building, a dedicated space within a building, or a group of buildings used to house computer systems and associated components, such as telecommunic ...
is unofficially referred to as Area 71. In April 2011, Walmart acquired
Kosmix Walmart Labs (formerly named Kosmix and @WalmartLabs) became part of Walmart Global Tech, the technology and business services organization within Walmart. Venky Harinarayan and Anand Rajaraman founded Kosmix in 2005. In April 2011, Walmart acqui ...
to develop software for analyzing real-time data streams. In August 2012, Walmart announced its Polaris search engine. The amount of data gathered by Walmart has raised privacy concerns.


Cash handling

in 2016, Walmart began a drive to automate much of the cash handling process. Walmart began replacing employees who count currency by hand with machines that count 8 bills per second and 3,000 coins a minute. The processing machines, located in the back of stores, allow cashiers to process the money for electronic depositing.


Charity

Sam Walton believed that the company's contribution to society was the fact that it operated efficiently, thereby lowering the
cost of living Cost of living is the cost of maintaining a certain standard of living. Changes in the cost of living over time can be operationalized in a cost-of-living index. Cost of living calculations are also used to compare the cost of maintaining a cer ...
for customers, and, therefore, in that sense was a "powerful force for good", despite his refusal to contribute cash to philanthropic causes. Having begun to feel that his wealth attracted people who wanted nothing more than a "handout", he explained that while he believed his family had been fortunate and wished to use his wealth to aid worthy causes like education, they could not be expected to "solve every personal problem that comes to heirattention". He explained later in his autobiography, "We feel very strongly that Wal-Mart really is ''not'', and ''should not'' be, in the charity business," stating "any debit has to be passed along to somebody—either shareholders or our customers." Since Sam Walton's death in 1992, however, Walmart and the Walmart Foundation dramatically increased charitable giving. For example, in 2005, Walmart donated in cash and merchandise for
Hurricane Katrina Hurricane Katrina was a destructive Category 5 Atlantic hurricane that caused over 1,800 fatalities and $125 billion in damage in late August 2005, especially in the city of New Orleans and the surrounding areas. It was at the time the cost ...
relief and in 2020 they committed $25 million to organizations on the frontlines of the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identif ...
response. Today, Walmart's charitable donations approach each year.


COVID-19

As of January 2021, healthcare workers could get vaccines through Walmart in New Mexico and Arkansas. Walmart planned to offer vaccines in
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
,
Indiana Indiana () is a U.S. state in the Midwestern United States. It is the 38th-largest by area and the 17th-most populous of the 50 States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th s ...
,
Louisiana Louisiana , group=pronunciation (French: ''La Louisiane'') is a state in the Deep South and South Central regions of the United States. It is the 20th-smallest by area and the 25th most populous of the 50 U.S. states. Louisiana is borde ...
,
Maryland Maryland ( ) is a state in the Mid-Atlantic region of the United States. It shares borders with Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware and the Atlantic Ocean to ...
,
New Jersey New Jersey is a state in the Mid-Atlantic and Northeastern regions of the United States. It is bordered on the north and east by the state of New York; on the east, southeast, and south by the Atlantic Ocean; on the west by the Delaware ...
,
South Carolina )''Animis opibusque parati'' ( for, , Latin, Prepared in mind and resources, links=no) , anthem = " Carolina";" South Carolina On My Mind" , Former = Province of South Carolina , seat = Columbia , LargestCity = Charleston , LargestMetro = ...
,
Texas Texas (, ; Spanish language, Spanish: ''Texas'', ''Tejas'') is a state in the South Central United States, South Central region of the United States. At 268,596 square miles (695,662 km2), and with more than 29.1 million residents in 2 ...
,
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = Country , subdivision_name ...
and
Puerto Rico Puerto Rico (; abbreviated PR; tnq, Boriken, ''Borinquen''), officially the Commonwealth of Puerto Rico ( es, link=yes, Estado Libre Asociado de Puerto Rico, lit=Free Associated State of Puerto Rico), is a Caribbean island and Unincorporated ...
with the target of delivering between 10 million and 13 million doses per month at full capacity. In May 2021, Walmart said that starting from May 18 all its fully vaccinated employees can stop wearing masks at work following the guidance from the U.S. Centers for Disease Control and Prevention.


Economic impact


Effects on customers

A 2005 story in ''The Washington Post'' reported that "Wal-Mart's discounting on food alone boosts the welfare of American shoppers by at least per year." A study in 2005 at the
Massachusetts Institute of Technology The Massachusetts Institute of Technology (MIT) is a private land-grant research university in Cambridge, Massachusetts. Established in 1861, MIT has played a key role in the development of modern technology and science, and is one of the ...
(MIT) measured the effect on
consumer welfare Welfare economics is a branch of economics that uses microeconomic techniques to evaluate well-being (welfare) at the aggregate (economy-wide) level. Attempting to apply the principles of welfare economics gives rise to the field of public econ ...
and found that the poorest segment of the population benefits the most from the existence of discount retailers. In 2006, American newspaper columnist
George Will George Frederick Will (born May 4, 1941) is an American libertarian-conservative political commentator and author. He writes regular columns for ''The Washington Post'' and provides commentary for NBC News and MSNBC. Gold, Hadas (May 8, 2017)." ...
stated that In terms of economic effects, "Wal-Mart and its effects save shoppers more than a year, dwarfing such government programs as food stamps () and the
earned income tax credit The United States federal earned income tax credit or earned income credit (EITC or EIC) is a refundable tax credit for low- to moderate-income working individuals and couples, particularly those with children. The amount of EITC benefit depends ...
()".


Effects on retailers

Kenneth Stone, Professor of Economics at Iowa State University, in a paper published in ''Farm Foundation'' (1997), found that some small towns can lose almost half of their retail trade within ten years of a Walmart store opening. Presumably, people who previously shopped in towns without Wal-Mart stores choose to shop in towns with Wal-Mart stores, part of an older pattern in which smaller centers lose retail sales to larger ones. Stone compared the changes to previous competitors that small town shops have faced in the past, such as the development of the railroads, the Sears Roebuck catalog, and shopping malls. He concluded that small towns are more affected by "discount mass merchandiser stores" than larger towns and that shop owners who adapt to the ever-changing retail market can "co-exist and even thrive in this type of environment." In later research Artz and Stone (2006) reported that in MIssissippi the impact of opening a Walmart was much larger on existing retailers in rural communities (17%) than more urban ones (4%). This also suggests that Walmart has achieved its strongest growth in non-metropolitan areas, which tend to be low-income. Studies of the impact of Walmart tend to focus on Supercenters rather than Neighborhood Markets. Comparisons of performance metrics such as sales per square foot suggest that supermarkets and other high-volume retailers in direct competition with Walmart Supercenters show significant decreases in profit margins. While Walmart has often been said to be a destroyer of small businesses, much of this is anecdotal. Research so far suggests that Walmart superstores have little effect on smaller retailers such as "Mom and Pop" businesses. A 2008 economic analysis published in the journal '' Economic Inquiry'' suggested that "the process of
creative destruction Creative destruction (German: ''schöpferische Zerstörung'') is a concept in economics which since the 1950s is the most readily identified with the Austrian-born economist Joseph Schumpeter who derived it from the work of Karl Marx and pop ...
unleashed by Wal‐Mart has had no statistically significant long‐run impact on the overall size and profitability of the small business sector in the United States." Impact appears to be related to a number of factors, with a key factor being the goods offered for sale. A study by Ailawadi and others (2010) examined the impact of new Walmarts in detail. She reported that median sales dropped 40 percent at similar high-volume stores, 17 percent at supermarkets and 6 percent at drugstores. However, 30 percent of specific product categories at high-volume stores were unaffected. Many retailers reduced prices and cut product selection in an attempt to compete directly with Walmart, in effect attacking its areas of strength. A more successful approach was to track sales, identify vulnerable categories, and increase the range of products in those categories. By including products at both top and bottom price points, and offering temporary promotions on those items, retailers could attract both customers who were price-conscious and those interested in a wider range of options. A small store that specialized in a particular product area could compete effectively against Walmart. Small specialized stores are less effective against big-box category killer chains such as
Home Depot The Home Depot, Inc., is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement r ...
and Best Buy electronics. Some studies have suggested that the impact a Walmart store has on a local business is correlated to its distance from the store. David Merriman, Joseph Persky, Julie Davis and Ron Baiman (2012) outlined the impacts of Walmart in
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = Country , subdivision_name ...
. Based on three annual surveys of enterprises within a four-mile radius of a new Chicago Walmart it "shows that the probability of going out of business was significantly higher for establishments close to that store". The overall findings of this study reinforce the "contention that large-city Walmarts, like those in small towns, absorb retail sales from nearby stores without significantly expanding the market". Ellickson & Grieco (2013) report in the ''
Journal of Urban Economics The ''Journal of Urban Economics'' is a bimonthly peer-reviewed academic journal covering urban economics. It is considered the premier journal in the field of urban economics. It was established in 1974 and is published by Elsevier. The editors-in ...
'' that Wal-Marts most strongly affect outlets of larger chains that are within of their location.


Effects on jobs

A 2022 literature review concludes that "there is no consensus on the impact of Walmart on local employment, but most studies on the topic point to a modest increase in retail employment". For example. studies at the
University of Missouri The University of Missouri (Mizzou, MU, or Missouri) is a public university, public Land-grant university, land-grant research university in Columbia, Missouri. It is Missouri's largest university and the flagship of the four-campus Universit ...
found that a new store increases net retail employment in the county by 100 jobs in the short term, half of which disappear over five years as other retail establishments close. Similarly, a net increase in employment (55 jobs) was found in a study of West Virginia counties between 1989 and 1998. Like other chain stores, Walmart tends to hire local employees for low-skilled jobs with low wages and minimal benefits. This may increase employees’ reliance on public assistance programs, effectively transferring costs away from employers onto taxpayers. Studies examining aggregate retail wage data from states and counties, before and after the arrival of Walmart, are mixed. Some results, particularly from nonmetropolitan areas in the South and central United States, suggest lowered wages. Other studies have found no effect (e.g. Pennsylvania) or an increase in wages (e,g, Maryland). A 2004 paper by Goetz and Swaminathan suggested that U.S. counties with Walmart stores suffered increased poverty compared with counties without Wal-Marts. It is difficult to distinguish the effects of opening a Walmart from other factors that occur in the same time and place, some of which may be related to the decision to open a store. Known as endogeneity bias, this makes it difficult to determine whether Walmart chooses to establish itself in communities with greater poverty and joblessness, or creates more poverty and joblessness. Studies of socioeconomic well-being, civic participation, and community welfare suggest that large non-locally owned businesses tend to be centralized and vertically integrated, rely on remote sources and support services, and move money, expertise and power away from local communities. Large externally-oriented businesses tend to be associated with lower local standards of living, greater inequality, and less social and civic participation. In contrast, locally oriented businesses are associated with higher rates of church membership, community engagement, civic improvement and recreation. They may also be associated with higher rates of home-ownership and expenditures on health and public schools. The presence of local entrepreneurs with resources and motivation to invest in local communities may be key to addressing community problems. This research is not specific to Walmart, but to large businesses in general. In broader economic terms, the
Economic Policy Institute The Economic Policy Institute (EPI) is a 501(c)(3) non-profit American, left-leaning think tank based in Washington, D.C., that carries out economic research and analyzes the economic impact of policies and proposals. Affiliated with the labor mov ...
estimated that between 2001 and 2006 Wal-Mart's trade deficit with China alone represented a loss of nearly 200,000 U.S. jobs. During this period, Wal-Mart was responsible for 9.3% of total U.S. imports from China, increasing the U.S. trade deficit by an estimated $17.1 billion. This represents about 200,000 jobs, most of them in the manufacturing sector (133,000). A 2014 story in ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...
'' reported that the Wal-Mart Foundation was boosting its efforts to work with U.S. manufacturers. In February 2014, the Walmart Foundation pledged to support domestic manufacturers by buying worth of American-made products in the next decade. Between 2014 and 2017, the Walmart U.S. Manufacturing Innovation Fund gave $10 million in grants to research and academic institutions for projects that improve domestic manufacturing. For the 2020 fiscal year, Walmart reported that nearly two-thirds of its merchandise was made, assembled or grown in the United States. As of March 2021, Walmart pledged to buy an additional $350 billion worth of American-based items over the next decade.


Effects on productivity

A 2001
McKinsey McKinsey & Company is a global management consulting firm founded in 1926 by University of Chicago professor James O. McKinsey, that offers professional services to corporations, governments, and other organizations. McKinsey is the oldest and ...
Global Institute study of U.S. labor productivity growth between 1995 and 2000 concluded that "Wal-Mart directly and indirectly caused the bulk of the productivity acceleration" in general merchandise, representing 16 percent of total productivity growth in the retail sector. Walmart's transformative use of information technology, particularly in supply-chain management, is identified as a major reason for its impact on productivity per man hour. For every dollar spent by Walmart to improve its own technology, an estimated ten dollars has been invested by suppliers throughout its supply chain on their own systems and software. Economist
Robert Solow Robert Merton Solow, GCIH (; born August 23, 1924) is an American economist whose work on the theory of economic growth culminated in the exogenous growth model named after him. He is currently Emeritus Institute Professor of Economics at the Ma ...
has emphasized the importance of imitation and adaptation, as well as innovation. In addition to improving its own efficiency, Walmart's innovations have been adopted by its competitors so that they can compete.


Labor relations

With over 2.3 million employees worldwide, Walmart has faced a torrent of lawsuits and issues with regards to its workforce. These issues involve low wages, poor working conditions, inadequate
health care Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration or cure of disease, illness, injury, and other physical and mental impairments in people. Health care is delivered by health profe ...
, and issues involving the company's strong
anti-union Union busting is a range of activities undertaken to disrupt or prevent the formation of trade unions or their attempts to grow their membership in a workplace. Union busting tactics can refer to both legal and illegal activities, and can range ...
policies. In November 2013, the
National Labor Relations Board The National Labor Relations Board (NLRB) is an independent agency of the federal government of the United States with responsibilities for enforcing U.S. labor law in relation to collective bargaining and unfair labor practices. Under the Na ...
(NLRB) announced that it had found that in 13 U.S. states, Wal-Mart had pressured employees not to engage in strikes on Black Friday, and had illegally disciplined workers who had engaged in strikes. Critics point to Walmart's high turnover rate as evidence of an unhappy workforce, although other factors may be involved. Approximately 70 percent of its employees leave within the first year. Despite this turnover rate, the company is still able to affect unemployment rates. This was found in a study by
Oklahoma State University Oklahoma (; Choctaw: ; chr, ᎣᎧᎳᎰᎹ, ''Okalahoma'' ) is a state in the South Central region of the United States, bordered by Texas on the south and west, Kansas on the north, Missouri on the northeast, Arkansas on the east, New ...
which states, "Walmart is found to have substantially lowered the relative unemployment rates of blacks in those counties where it is present, but to have had only a limited impact on relative incomes after the influences of other socio-economic variables were taken into account." Walmart is the largest private employer in the United States, with 1.6 million employees as of 2020. Walmart employs almost five times as many people as IBM, the second-largest employer. Walmart employs more
African Americans African Americans (also referred to as Black Americans and Afro-Americans) are an ethnic group consisting of Americans with partial or total ancestry from sub-Saharan Africa. The term "African American" generally denotes descendants of ens ...
than any other private employer in the United States. While 4.6% of all retail workers, and 16.5% of all US grocery workers, were unionized as of 2020, Walmart does not employ unionized labor and actively discourages unionization and collective bargaining. Walmart rebranded their Associate Education Benefits to Live Better U in March 2019. Live Better U supports associate education at every level and includes $1 a day college program, cost-free high school education, and discounts on higher education programs through partnership with Guild Education. In April 2019, Walmart Inc. announced plans to extend the use of
robots "\n\n\n\n\nThe robots exclusion standard, also known as the robots exclusion protocol or simply robots.txt, is a standard used by websites to indicate to visiting web crawlers and other web robots which portions of the site they are allowed to visi ...
in stores in order to improve and monitor inventory, clean floors and unload trucks, part of the company's effort to lower its labor costs. In June 2019, Walmart Inc. announced the expansion of education benefits to recruit high school students. The incentives include flexible work schedules, free SAT and ACT preparation courses, up to seven hours of free college credit, and a debt-free college degree in three fields from six nonprofit universities.


Gender

In 2007, a
gender discrimination Sexism is prejudice or discrimination based on one's sex or gender. Sexism can affect anyone, but it primarily affects women and girls.There is a clear and broad consensus among academic scholars in multiple fields that sexism refers primaril ...
lawsuit, '' Dukes v. Wal-Mart Stores, Inc.'', was filed against Walmart, alleging that female employees were discriminated against in matters regarding pay and promotions. A
class action A class action, also known as a class-action lawsuit, class suit, or representative action, is a type of lawsuit where one of the parties is a group of people who are represented collectively by a member or members of that group. The class actio ...
suit was sought, which would have been the nation's largest in history, covering 1.5 million past and current employees. On June 20, 2011, the
United States Supreme Court The Supreme Court of the United States (SCOTUS) is the highest court in the federal judiciary of the United States. It has ultimate appellate jurisdiction over all U.S. federal court cases, and over state court cases that involve a point o ...
ruled in Wal-Mart's favor, stating that the plaintiffs did not have enough in common to constitute a class. The court ruled unanimously that because of the variability of the plaintiffs' circumstances, the class action could not proceed as presented, and furthermore, in a 5–4 decision that it could not proceed as any kind of class action suit. Several plaintiffs, including the lead plaintiff, Betty Dukes, expressed their intent to file individual discrimination lawsuits separately. Dukes died in 2017. In 2020, Walmart agreed to pay $20 million, stop using a pre-employment test, and furnish other relief to settle a companywide, sex-based hiring discrimination lawsuit filed by the U.S. Equal Employ­ment Opportunity Commission (EEOC). According to a consultant hired by plaintiffs in a sex discrimination lawsuit, in 2001, Wal-Mart's
Equal Employment Opportunity Commission The U.S. Equal Employment Opportunity Commission (EEOC) is a federal agency that was established via the Civil Rights Act of 1964 to administer and enforce civil rights laws against workplace discrimination. The EEOC investigates discrimination ...
filings showed that female employees made up 65 percent of Wal-Mart's hourly paid workforce, but only 33 percent of its management. Just 35 percent of its store managers were women, compared to 57 percent at similar retailers. Wal-Mart says comparisons with other retailers are unfair, because it classifies employees differently; if department managers were included in the totals, women would make up 60 percent of the managerial ranks.


Sexual orientation and gender identity

In the
Human Rights Campaign The Human Rights Campaign (HRC) is an American LGBTQ advocacy group. It is the largest LGBTQ political lobbying organization within the United States. Based in Washington, D.C., the organization focuses on protecting and expanding rights for LGB ...
's (HRC) 2002
Corporate Equality Index The Corporate Equality Index is a report published by the Human Rights Campaign Foundation as a tool to rate American businesses on their treatment of gay, lesbian, bisexual and transgender employees, consumers and investors. Its primary source o ...
, a measure of how companies treat
LGBT ' is an initialism that stands for lesbian, gay, bisexual, and transgender. In use since the 1990s, the initialism, as well as some of its common variants, functions as an umbrella term for sexuality and gender identity. The LGBT term is a ...
employees and customers, gave Wal-Mart Stores Inc. a score of 14%. By 2017, however, HRC's 2017 Corporate Equality Index gave Wal-Mart Stores Inc. a score of a 100%. In 2003, Walmart added sexual orientation to their anti-discrimination policy. In 2005, Walmart's definition of family began including same-sex partners. In 2006, Walmart announced that "diversity efforts include new groups of minority, female and
gay ''Gay'' is a term that primarily refers to a homosexual person or the trait of being homosexual. The term originally meant 'carefree', 'cheerful', or 'bright and showy'. While scant usage referring to male homosexuality dates to the late 1 ...
employees that meet at Walmart headquarters in Bentonville to advise the company on marketing and internal promotion. There are seven business resource groups: women,
African Americans African Americans (also referred to as Black Americans and Afro-Americans) are an ethnic group consisting of Americans with partial or total ancestry from sub-Saharan Africa. The term "African American" generally denotes descendants of ens ...
,
Hispanic The term ''Hispanic'' ( es, hispano) refers to people, Spanish culture, cultures, or countries related to Spain, the Spanish language, or Hispanidad. The term commonly applies to countries with a cultural and historical link to Spain and to Vic ...
s, Asians, Native Americans, gays and
lesbian A lesbian is a Homosexuality, homosexual woman.Zimmerman, p. 453. The word is also used for women in relation to their sexual identity or sexual behavior, regardless of sexual orientation, or as an adjective to characterize or associate n ...
s, and a
disabled Disability is the experience of any condition that makes it more difficult for a person to do certain activities or have equitable access within a given society. Disabilities may be cognitive, developmental, intellectual, mental, physical, ...
group." From 2006 to 2008, Walmart was a member of the National Gay & Lesbian Chamber of Commerce. In 2011, Walmart added
gender identity Gender identity is the personal sense of one's own gender. Gender identity can correlate with a person's assigned sex or can differ from it. In most individuals, the various biological determinants of sex are congruent, and consistent with the i ...
to their anti-discrimination policy. Walmart's anti-discrimination policies allow associates to use restroom facilities that corresponds with their gender identity and
gender expression Gender expression, or gender presentation, is a person's behavior, mannerisms, interests, and appearance that are associated with gender, specifically with the categories of femininity or masculinity. This also includes gender roles. These cat ...
. In 2013, Walmart began offering
health insurance Health insurance or medical insurance (also known as medical aid in South Africa) is a type of insurance that covers the whole or a part of the risk of a person incurring medical expenses. As with other types of insurance, risk is shared among ma ...
benefits to domestic partners. In 2015,
Doug McMillon Carl Douglas McMillon (born October 17, 1966) is an American businessman, and the president and chief executive officer (CEO) of Walmart Inc. He sits on the retailer's board of directors. Having first joined the company as a summer associate ...
, CEO of Walmart, issued a statement opposing House Bill 1228 and asked Governor
Asa Hutchinson William Asa Hutchinson II (, '' AY-sə''; born December 3, 1950) is an American attorney, businessman, and politician who is the 46th and current governor of Arkansas. A member of the Republican Party, he was the U.S. attorney for the Fort Smit ...
to veto the bill. In 2016, Walmart added full healthcare benefits to its transgender employees.


Criticism and controversies

Walmart has been subject to criticism from various groups and individuals, including labor unions, community groups,
grassroots A grassroots movement is one that uses the people in a given district, region or community as the basis for a political or economic movement. Grassroots movements and organizations use collective action from the local level to effect change at t ...
organizations, religious organizations, environmental groups, firearm groups, and the company's own customers and employees. They have protested against the company's policies and business practices, including charges of racial and gender discrimination.Kabel, Marcus.
Wal-Mart, Critics Slam Each Other on Web
". ''The Washington Post''. July 18, 2006. Retrieved July 31, 2006.
Other areas of criticism include the company's foreign product sourcing, treatment of suppliers, employee compensation and working conditions, environmental practices, the use of public subsidies, the company's security policies, and
slavery Slavery and enslavement are both the state and the condition of being a slave—someone forbidden to quit one's service for an enslaver, and who is treated by the enslaver as property. Slavery typically involves slaves being made to perf ...
. Walmart denies doing anything wrong and maintains that low prices are the result of efficiency. In April 2016, Walmart announced that it plans to eliminate eggs from
battery cage Battery cages are a housing system used for various animal production methods, but primarily for egg-laying hens. The name arises from the arrangement of rows and columns of identical cages connected together, in a unit, as in an artillery batt ...
s from its supply chain by 2025. The decision was particularly important because of Walmart's large market share and influence on the rest of the industry. The move was praised by major
animal welfare Animal welfare is the well-being of non-human animals. Formal standards of animal welfare vary between contexts, but are debated mostly by animal welfare groups, legislators, and academics. Animal welfare science uses measures such as longevity ...
groups but a poultry trade group representative expressed skepticism about the decision's impact. Walmart's cage-free eggs will not come from
free range Free range denotes a method of farming husbandry where the animals, for at least part of the day, can roam freely outdoors, rather than being confined in an enclosure for 24 hours each day. On many farms, the outdoors ranging area is fenced, ...
producers, but rather industrial-scale farms where the birds will be allotted between 1 and 1.5 square feet each, a stressful arrangement which can cause
cannibalism Cannibalism is the act of consuming another individual of the same species as food. Cannibalism is a common ecological interaction in the animal kingdom and has been recorded in more than 1,500 species. Human cannibalism is well documented, b ...
. Unlike battery cages, the systems of Walmart's suppliers allow the hens to move around, but relative to battery cages they have higher hen mortality rates and present distinct environmental and worker health problems. In March 2018, Walmart was sued by former Director of Business Development Tri Huynh for claims of reporting misleading e-commerce performance results in favor of the company. Huynh stated the company's move was an attempt to regain lost ground to competitor
Amazon Amazon most often refers to: * Amazons, a tribe of female warriors in Greek mythology * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon River, in South America * Amazon (company), an American multinational technology c ...
. In September 2018, Walmart was sued by
Equal Employment Opportunity Commission The U.S. Equal Employment Opportunity Commission (EEOC) is a federal agency that was established via the Civil Rights Act of 1964 to administer and enforce civil rights laws against workplace discrimination. The EEOC investigates discrimination ...
alleging that Walmart denied requests from pregnant employees to limit heavy lifting. In May 2019, the
Center for Inquiry The Center for Inquiry (CFI) is a US nonprofit organization that works to mitigate belief in pseudoscience and the paranormal, as well as to fight the influence of religion in government. History The Center for Inquiry was established in 199 ...
filed a lawsuit in the District of Columbia alleging consumer fraud and the endangering of its customers' health due to Walmart's practice of "selling homeopathic roductsalongside real medicine, in the same sections in its stores, under the same signs," according to Nicholas Little, CFI's vice president and general counsel. On May 20, 2020, District of Columbia Superior Court Judge Florence Pan dismissed CFI's lawsuit, claiming that CFI had no standing as a consumer protection organization and failed to identify the specific actions on the part of Walmart that lead to harm to consumers. CFI has challenged both of those arguments and is planning an appeal. In July 2019, the Walmart
subreddit Reddit (; stylized in all lowercase as reddit) is an American social news aggregation, content rating, and discussion website. Registered users (commonly referred to as "Redditors") submit content to the site such as links, text posts, images ...
was flooded with pro-union memes in a protest to the firing of an employee who posted confidential material to the subreddit. Many of these posts were angry with Walmart surveying its staff on the Internet. The posting of the union content is in response to the aforementioned alleged anti-union position Walmart has taken in the past. In November 2021, a federal jury found that Walmart, along with
Walgreens Walgreen Company, d/b/a Walgreens, is an American company that operates the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, a ...
and CVS, "had substantially contributed to" the
opioid crisis The opioid epidemic, also referred to as the opioid crisis, is the rapid increase in the overuse, misuse/abuse, and Drug overdose, overdose deaths attributed either in part or in whole to the class of drugs opiates/opioids since the 1990s. It in ...
. The damages between the three chains in this suit totalled $650 million. Damages claimed by the lawyers for Lake County and
Trumbull County Trumbull County is a county in the far northeast portion of U.S. state of Ohio. As of the 2020 census, the population was 201,977. Its county seat is Warren, which developed industry along the Mahoning River. Trumbull County is part of the ...
in
Ohio Ohio () is a state in the Midwestern region of the United States. Of the fifty U.S. states, it is the 34th-largest by area, and with a population of nearly 11.8 million, is the seventh-most populous and tenth-most densely populated. The sta ...
were $3.3 billion. Two other chains,
Rite Aid Rite Aid Corporation is an American drugstore chain based in Philadelphia, Pennsylvania. It was founded in 1962 in Scranton, Pennsylvania, by Alex Grass under the name Thrift D Discount Center. The company ranked No. 148 in the Fortune 500 l ...
and
Giant Eagle Giant Eagle, Inc. (Western Pennsylvania English: ) and stylized as giant eagle) is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. The company was founded in 1918 in Pittsburgh, Pennsylv ...
, settled with these counties for undisclosed sums before going to trial. In June 2022, the
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) antitrust law and the promotion of consumer protection. The FTC shares jurisdiction ov ...
(FTC) sued Walmart, alleging that the company facilitated money transfer fraud. The FTC claimed that Walmart allowed its money transfer services to be used by scammers who stole hundreds of millions of dollars from customers.


2010s crime problem

According to an August 2016 report by ''
Bloomberg Businessweek ''Bloomberg Businessweek'', previously known as ''BusinessWeek'', is an American weekly business magazine published fifty times a year. Since 2009, the magazine is owned by New York City-based Bloomberg L.P. The magazine debuted in New York City ...
'', aggressive cost-cutting decisions that began in 2000 when Lee Scott took over as CEO of the company led to a significant increase in crime in stores across the United States. These included the removal of the store's famed greeters, who are in part seen as a theft deterrent at exits, the replacement of many cashiers with self-checkout stations, and the addition of stores at a rate that exceeded the hiring of new employees, which led to a 19% increase in space per employee from a decade previous. While these decisions succeeded in increasing profits 23% in the decade that followed, they also led to an increase in both theft and violent crime. In 2015, under CEO
Doug McMillon Carl Douglas McMillon (born October 17, 1966) is an American businessman, and the president and chief executive officer (CEO) of Walmart Inc. He sits on the retailer's board of directors. Having first joined the company as a summer associate ...
, Walmart began a company-wide campaign to reduce crime that included spot-checking receipts at exits, stationing employees at self-checkout areas, eye-level security cameras in high-theft areas, use of data analytics to detect credit fraud, hiring off-duty police and private security officers, and reducing calls to police with a program by which first-time offenders caught stealing merchandise below a certain value can avoid arrest if they agree to go through a theft-prevention program. Law enforcement agencies across the United States have noted a burden on resources created by a disproportionate number of calls from Walmart. Experts have criticized the retailer for shifting its security burden onto the taxpayers. Across three Florida counties, approximately 9,000 police calls were logged to 53 Walmart stores but resulted in only a few hundred arrests. In
Granite Falls, North Carolina Granite Falls is a town in Caldwell County, North Carolina, United States. The population was 4,722 at the 2010 census. It is part of the Hickory–Lenoir– Morganton Metropolitan Statistical Area. History The name Granite Falls comes f ...
, 92% of
larceny Larceny is a crime involving the unlawful taking or theft of the personal property of another person or business. It was an offence under the common law of England and became an offence in jurisdictions which incorporated the common law of Eng ...
calls to local police were from the Walmart store there. The trend is similar in rural, suburban, and urban areas. Police are called to Walmart stores 3 to 4 times as much as similar retailers such as Target. Experts say the chain and its razor-thin profit margins rely heavily on police to protect its bottom line. Walmart Supercenters top the list of those most visited by police. The police captain in Port Richey, Florida, said that Target stores more often have uniformed security, as well as more visible staff in any case. Another comparison might be shopping malls which often have security patrols and off-duty police officers. J.R. Roberts, a former director for risk management at Valor Security Services (which provides mall security) says: "Shopping centers all have security; they know it's an expense, but one they know pays dividends because people feel safer going to their stores." In addition to hundreds of thousands of petty crimes, more than 200 violent crimes, including attempted kidnappings, stabbings, shootings, and murders occurred at the 4,500 Walmarts in the U.S. in 2016. In 2019, 23 people were killed in a mass shooting at a Walmart store in El Paso, Texas. On June 27, 2020, a shooting occurred at a Walmart distribution center in
Red Bluff, California Red Bluff is a city in and the county seat of Tehama County, California, United States. The population was 14,710 at the 2020 census, up from 14,076 at the 2010 census. It is located north of Sacramento, south of Redding, and it is bisect ...
, United States. One employee was killed, four other employees were wounded, and the shooter was killed by officers. In April 2022, Walmart decided to take service dog paraphernalia out of stores and online, following an online petition to have them stop selling service dog vests.


In popular culture

* "
Something Wall-Mart This Way Comes "Something Wall-Mart This Way Comes" is the ninth episode of the eighth season of the American animated television series '' South Park'', and the 120th episode of the series overall. It originally aired on Comedy Central in the United States on ...
" – a 2004 episode of
Comedy Central Comedy Central is an American basic cable channel owned by Paramount Global through its network division's MTV Entertainment Group unit, based in Manhattan. The channel is geared towards young adults aged 18–34 and carries comedy programming ...
's ''
South Park ''South Park'' is an American animated sitcom created by Trey Parker and Matt Stone and developed by Brian Graden for Comedy Central. The series revolves around four boys Stan Marsh, Kyle Broflovski, Eric Cartman, and Kenny McCormickand th ...
'' *A Walmart Supercenter appeared in the 2021 film '' Ghostbusters: Afterlife'', at a fictional
Oklahoma Oklahoma (; Choctaw language, Choctaw: ; chr, ᎣᎧᎳᎰᎹ, ''Okalahoma'' ) is a U.S. state, state in the South Central United States, South Central region of the United States, bordered by Texas on the south and west, Kansas on the nor ...
town Summerville. It was filmed in a Walmart store (Store #3013) on location in
Deerfoot City Deerfoot City is an outdoor shopping centre located in northeast Calgary, Alberta, Canada. It opened in 1981 as Deerfoot Outlet Mall, just east of Deerfoot Trail (Highway 2) on 64th Avenue NE. The 1.1 million square foot shopping centre, owned b ...
shopping center at
Calgary Calgary ( ) is the largest city in the western Canadian province of Alberta and the largest metro area of the three Prairie Provinces. As of 2021, the city proper had a population of 1,306,784 and a metropolitan population of 1,481,806, makin ...
, Canada.


See also

*
Big-box store A big-box store (also hyperstore, supercenter, superstore, or megastore) is a physically large retail establishment, usually part of a chain of stores. The term sometimes also refers, by extension, to the company that operates the store. The t ...
*
Lukas Walton Lukas Tyler Walton (born September 19, 1986) is an American billionaire heir. He is the grandson of Sam Walton, the founder of Walmart. Early life and career Lukas Walton is the only child of John T. Walton (1946–2005) and his wife Christy W ...
* Walmart greeter * Wal-Mart First Tee Open at Pebble Beach – former name of a golf tournament * '' Wal-Mart: The High Cost of Low Price'' – a 2005 documentary film by director
Robert Greenwald Robert Greenwald (born August 28, 1945) is an American filmmaker, and the founder of Brave New Films, a nonprofit film and advocacy organization whose work is distributed for free in concert with nonprofit partners and movements in order to educ ...
*
Walmarting Walmarting is a neologism referring to U.S. discount store, discount department store Walmart with three meanings. The first use is similar to the concept of globalization and is used pejoratively by critics and neutrally by businesses seeking to em ...
– a
neologism A neologism Greek νέο- ''néo''(="new") and λόγος /''lógos'' meaning "speech, utterance"] is a relatively recent or isolated term, word, or phrase that may be in the process of entering common use, but that has not been fully accepted int ...
* ''
Why Wal-Mart Works; and Why That Drives Some People C-R-A-Z-Y ''Why Wal-Mart Works; and Why That Drives Some People C-R-A-Z-Y'' is a 2005 independent documentary film by Ron and Robert David Galloway. It investigates the reasons behind the financial success of the Walmart Walmart Inc. (; formerly Wal- ...
'' – a 2005 rebuttal to the Greenwald documentary


References


External links


Walmart Inc. Corporate Site
* {{authority control 1962 establishments in Arkansas 1970s initial public offerings American companies established in 1962 Bentonville, Arkansas Companies based in Arkansas Companies in the Dow Jones Industrial Average Companies listed on the New York Stock Exchange Consumer electronics retailers in the United States Discount stores of the United States Garden centres Hypermarkets of the United States Multinational companies headquartered in the United States Online retailers of the United States Retail companies established in 1962 Supermarkets of China Supermarkets of the United States Superstores in the United States Toy retailers of the United States Walton family