Viral Phenomenon
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Viral phenomena or viral sensation are objects or patterns that are able to replicate themselves or convert other objects into copies of themselves when these objects are exposed to them. Analogous to the way in which viruses propagate, the term ''viral'' pertains to a video, image, or written content spreading to numerous online users within a short time period. This concept has become a common way to describe how thoughts, information, and trends move into and through a human population. The popularity of viral media has been fueled by the rapid rise of social network sites, wherein audiences—who are metaphorically described as experiencing "infection" and "contamination"—play as passive carriers rather than an active role to 'spread' content, making such content "go viral". The term ''viral media'' differs from '' spreadable media'' as the latter refers to the ''potential'' of content to become viral.
Meme A meme ( ) is an idea, behavior, or style that spreads by means of imitation from person to person within a culture and often carries symbolic meaning representing a particular phenomenon or theme. A meme acts as a unit for carrying cultural i ...
s are one known example of informational viral patterns.


History


Terminology


Meme

The word
meme A meme ( ) is an idea, behavior, or style that spreads by means of imitation from person to person within a culture and often carries symbolic meaning representing a particular phenomenon or theme. A meme acts as a unit for carrying cultural i ...
was coined by
Richard Dawkins Richard Dawkins (born 26 March 1941) is a British evolutionary biologist and author. He is an emeritus fellow of New College, Oxford and was Professor for Public Understanding of Science in the University of Oxford from 1995 to 2008. An ath ...
in his 1976 book '' The Selfish Gene'' as an attempt to explain
memetics Memetics is a study of information and culture. While memetics originated as an analogy with Darwinian evolution, digital communication, media, and sociology scholars have also adopted the term "memetics" to describe an established empirical study ...
; or, how ideas replicate, mutate, and evolve. When asked to assess this comparison, Lauren Ancel Meyers, a biology professor at the University of Texas, stated that "memes spread through online social networks similarly to the way diseases do through offline populations." This dispersion of cultural movements is shown through the spread of memes online, especially when seemingly innocuous or trivial trends spread and die in rapid fashion.


Viral

The term ''viral'' pertains to a video, image, or written content spreading to numerous online users within a short time period. If something goes viral, many people discuss it. Accordingly,
Tony D. Sampson Tony D. Sampson (born 1964) is a British academic author who writes about philosophies of affect, digital media cultures and labour, marketing power, design/brand thinking, social and immersive user experiences and neurocultures. He is best known ...
defines ''viral phenomena'' as spreadable accumulations of events, objects, and affects that are overall content built up by popular discourses surrounding network culture. There is also a relationship to the biological notion of disease spread and epidemiology. In this context, "going viral" is similar to an epidemic spread, which occurs if more than one person is infected by a disease for every person infected. Thus, if a piece of content is shared with more than one person every time it is seen, then this will result in viral growth. In '' Understanding Media'' (1964), philosopher
Marshall McLuhan Herbert Marshall McLuhan (July 21, 1911 – December 31, 1980) was a Canadian philosopher whose work is among the cornerstones of the study of media theory. He studied at the University of Manitoba and the University of Cambridge. He began his ...
describes photography in particular, and technology in general, as having a potentially "virulent nature." In Jean Baudrillard's 1981 treatise '' Simulacra and Simulation'', the philosopher describes '' An American Family'', arguably the first "reality" television series, as a marker of a new age in which the medium of television has a "viral, endemic, chronic, alarming presence." Another formulation of the 'viral' concept includes the term ''media virus'', or ''viral media'', coined by
Douglas Rushkoff Douglas Mark Rushkoff (born February 18, 1961) is an American media theorist, writer, columnist, lecturer, graphic novelist, and documentarian. He is best known for his association with the early cyberpunk culture and his advocacy of open sourc ...
, who defines it as a type of Trojan horse: "People are duped into passing a hidden agenda while circulating compelling content." Mosotho South-African media theorist Thomas Mofolo uses Rushkoff's idea to define ''viral'' as a type of virtual
collective consciousness Collective consciousness, collective conscience, or collective conscious (french: conscience collective) is the set of shared beliefs, ideas, and moral attitudes which operate as a unifying force within society.''Collins Dictionary of Sociolog ...
that primarily manifests via
digital media Digital media is any communication media that operate in conjunction with various encoded machine-readable data formats. Digital media can be created, viewed, distributed, modified, listened to, and preserved on a digital electronics device. ' ...
networks and evolves into offline actions to produce a new social reality. Mofolo bases this definition on a study about how internet users involved in the Tunisian Arab Spring perceived the value of Facebook towards their revolution. Mofolo's understanding of the viral was first developed in a study on
Global Citizen Global citizenship is the idea that one's identity transcends geography or political borders and that responsibilities or rights are derived from membership in a broader class: "humanity". This does not mean that such a person denounces or waives ...
's #TogetherAtHome campaign and used to formulate a new theoretical framework called ''Hivemind Impact''. Hivemind impact is a specific type of virality that is simulated via digital media networks with the goal of harnessing the virtual collective consciousness to take action on a social issue. For Mofolo, the viral eventually evolves into McLuhan's ' global village' when the virtual collective consciousness reaches a point of noogenesis that then becomes the noosphere.


Content sharing


Early history

Before writing and while most people were illiterate, the dominant means of spreading memes was oral culture like
folk tales Oral literature, orature or folk literature is a genre of literature that is spoken or sung as opposed to that which is written, though much oral literature has been transcribed. There is no standard definition, as anthropologists have used vary ...
,
folk song Folk music is a music genre that includes #Traditional folk music, traditional folk music and the Contemporary folk music, contemporary genre that evolved from the former during the 20th-century folk revival. Some types of folk music may be c ...
s, and
oral poetry Oral poetry is a form of poetry that is composed and transmitted without the aid of writing. The complex relationships between written and spoken literature in some societies can make this definition hard to maintain. Background Oral poetry is ...
, which mutated over time as each retelling presented an opportunity for change. The printing press provided an easy way to copy written texts instead of handwritten manuscripts. In particular, pamphlets could be published in only a day or two, unlike books which took longer. For example, Martin Luther's ''
Ninety-five Theses The ''Ninety-five Theses'' or ''Disputation on the Power and Efficacy of Indulgences''-The title comes from the 1517 Basel pamphlet printing. The first printings of the ''Theses'' use an incipit rather than a title which summarizes the content ...
'' took only two months to spread throughout Europe. A study of United States newspapers in the 1800s found human-interest, "news you can use" stories and list-focused articles circulated nationally as local papers mailed copies to each other and selected content for reprinting. Chain letters spread by
postal mail The mail or post is a system for physically transporting postcards, letters, and parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid-19th century, national postal syst ...
throughout the 1900s. Urban legends also began as word-of-mouth memes. Like hoaxes, they are examples of falsehoods that people swallow, and, like them, often achieve broad public notoriety.


CompuServe

Beyond vocal sharing, the 20th century made huge strides in the World Wide Web and the ability to content share. In 1979,
dial-up internet service Dial-up Internet access is a form of Internet access that uses the facilities of the public switched telephone network (PSTN) to establish a connection to an Internet service provider (ISP) by dialing a telephone number on a conventional telepho ...
provided by the company CompuServ was a key player in online communications and how information began spreading beyond the print. Those with access to a computer in the earliest of stages could not comprehend the full effect that public access to the internet could or would create. It is hard to remember the times of newspapers being delivered to households across the country in order to receive their news for the day, and it was when '' The Columbus Dispatch'' out of Columbus, Ohio broke barriers when it was first to publish in online format. The success that was predicted by CompuServe and the Associated Press led to some of the largest newspapers to become part of the movement to publish the news via online format. Content sharing in the journalism world brings new advances to viral aspects of how news is spread in a matter of seconds.


Internet memes

The creation of the Internet enabled users to select and share content with each other electronically, providing new, faster, and more decentralized controlled channels for spreading memes. Email forwards are essentially text memes, often including jokes, hoaxes, email scams, written versions of urban legends, political messages, and digital chain letters; if widely forwarded they might be called '
viral email A viral email (also known as a "pass-along email") is an email which rapidly propagates from person to person, generally in a word-of-mouth manner. It is an example of a viral phenomenon, which is used for profit in viral marketing, but can also c ...
s'. User-friendly consumer photo editing tools like Photoshop and image-editing websites have facilitated the creation of the genre of the
image macro An image macro is a piece of digital media featuring a picture, or artwork, with some form of text superimposed. The text frequently appears at the top and bottom of the image. Image macros are one of the most common forms of internet memes, an ...
, where a popular image is overlaid with different humorous text phrases. These memes are typically created with Impact font. The growth of video-sharing websites like YouTube made viral videos possible. It is sometimes difficult to predict which images and videos will "go viral"; sometimes the creation of a new
Internet celebrity An Internet celebrity (also known as a social media influencer, social media personality, internet personality, or simply influencer) is a celebrity who has acquired or developed their fame and notability through the Internet. The rise of social ...
is a sudden surprise. One of the first documented viral videos is " Numa Numa", a webcam video of then-19-year-old Gary Brolsma lip-syncing and dancing to the Romanian pop song " Dragostea Din Tei". The sharing of text, images, videos, or links to this content have been greatly facilitated by social media such as Facebook and Twitter. Other mimicry memes carried by Internet media include
hashtag A hashtag is a metadata tag that is prefaced by the hash (also known as pound or octothorpe) sign, ''#''. On social media, hashtags are used on microblogging and photo-sharing services such as Twitter or Instagram as a form of user-generated ...
s, language variations like intentional misspellings, and fads like planking. The popularity and widespread distribution of Internet memes have gotten the attention of advertisers, creating the field of viral marketing. A person, group, or company desiring much fast, cheap publicity might create a hashtag, image, or video designed to go viral; many such attempts are unsuccessful, but the few posts that "go viral" generate much publicity.


Types of viral phenomena


Viral videos

Viral videos are among the most common type of viral phenomena. A viral video is any clip of animation or film that is spread rapidly through online sharing. Viral videos can receive millions of views as they are shared on social media sites, reposted to blogs, sent in emails and so on. When a video goes viral it has become very popular. Its exposure on the Internet grows exponentially as more and more people discover it and share it with others. An article or an image can also become viral. The classification is probably assigned more as a result of intensive activity and the rate of growth among users in a relatively short amount of time than of simply how many hits something receives. Most viral videos contain humor and fall into broad categories: * Unintentional: Videos that the creators never intended to go viral. These videos may have been posted by the creator or shared with friends, who then spread the content. * Humorous: Videos that have been created specifically to
entertain Entertainment is a form of activity that holds the attention and interest of an audience or gives pleasure and delight. It can be an idea or a task, but is more likely to be one of the activities or events that have developed over thousand ...
people. If a video is funny enough, it will spread. * Promotional: Videos that are designed to go viral with a marketing message to raise
brand awareness Brand awareness is the extent to which customers are able to recall or recognize a brand under different conditions. Brand awareness is one of two dimensions from brand knowledge, an associative network memory model. Brand awareness is a key consi ...
. Promotional viral videos fall under viral marketing practices. * Charity: Videos created and spread in order to collect donations. For instance, Ice Bucket challenge was a hit on social networks in the summer of 2014. * Art performances: a video created by artists to raise the problem, express ideas and the freedom of creativity. * Political: Viral videos are powerful tools for politicians to boost their popularity. Barack Obama campaign launche
Yes We Can slogan
as a viral video on YouTube. "The Obama campaign posted almost 800 videos on YouTube, and the McCain campaign posted just over 100. The pro-Obama video "Yes we can" went viral after being uploaded to YouTube in February 2008." Other political viral videos served not as a promotion but as an agent for support and unification. Social media was actively employed in the Arab Spring. "The Tunisian uprising had special resonance in Egypt because it was prompted by incidents of police corruption and viral social media condemnation of them."


YouTube effect

With the creation of YouTube, a video-sharing website, there has been a huge surge in the number of viral videos on the Internet. This is primarily due to the ease of access to these videos and the ease of sharing them via social media websites. The ability to share videos from one person to another with ease means there are many cases of 'overnight' viral videos. "YouTube, which makes it easy to embed its content elsewhere have the freedom and mobility once ascribed to papyrus, enabling their rapid circulation across a range of social networks." YouTube has overtaken television in terms of the size of audience. As one example, '' American Idol'' was the most viewable TV show in 2009 in the U.S. while "a video of Scottish woman
Susan Boyle Susan Magdalane Boyle (born 1 April 1961) is a Scottish singer. She rose to fame in 2009 after appearing as a contestant on the third series of ''Britain's Got Talent'', singing "I Dreamed a Dream" from '. Boyle's debut studio album, ''I D ...
auditioning for '' Britain's Got Talent'' with her singing was viewed more than 77 million times on YouTube". The capacity to attract an enormous audience on a user-friendly platform is one of the leading factors why YouTube generates viral videos. YouTube contributes to viral phenomenon spreadability since the idea of the platform is based on sharing and contribution. "Sites such as YouTube, eBay, Facebook, Flickr, Craigslist, and Wikipedia, only exist and have value because people use and contribute to them, and they are clearly better the more people are using and contributing to them. This is the essence of Web 2.0." An example of one of the most prolific viral YouTube videos that fall into the promotional viral videos category is
Kony 2012 ''Kony 2012'' is a 2012 American short documentary film produced by ''Invisible Children'' creators Invisible Children, Inc. The film's purpose was to make Ugandan cult leader, war criminal, and ICC fugitive Joseph Kony globally known so as to ...
. On March 5, 2012, the charity organization Invisible Children Inc. posted a short film about the atrocities committed in Uganda by Joseph Kony and his rebel army. Artists use YouTube as their one of the main branding and communication platform to spread videos and make them viral. YouTube viral videos make stars. As an example, Justin Bieber who was discovered since his video on YouTube Chris Brown's song "With You" went viral. Since its launch in 2005, YouTube has become a hub for aspiring singers and musicians. Talent managers look to it to find budding pop stars. According to Visible Measures, the original "Kony 2012" video documentary, and the hundreds of excerpts and responses uploaded by audiences across the Web, collectively garnered 100 million views in a record six days. This example of how quickly the video spread emphasizes how YouTube acts as a catalyst in the spread of viral media. YouTube is considered as "multiple existing forms of participatory culture" and that trend is useful for the sake of business. "The discourse of Web 2.0 its power has been its erasure of this larger history of participatory practices, with companies acting as if they were "bestowing" agency onto audiences, making their creative output meaningful by valuing it within the logics of commodity culture."


Viral marketing

Viral marketing is the phenomenon in which people actively assess media or content and decide to spread to others such as making a word-of-mouth recommendation, passing content through social media, posting a video to YouTube. The term was first popularized in 1995, after Hotmail spreading their service offer "Get your free web-base email at Hotmail." Viral marketing has become important in the business field in building brand recognition, with companies trying to get their customers and other audiences involved in circulating and sharing their content on social media both in voluntary and involuntary ways. Many brands undertake guerrilla marketing or
buzz marketing Marketing buzz or simply buzz—a term used in viral marketing—is the interaction of consumers and users of a product or service which amplifies or alters the original marketing message. This emotion, energy, excitement, or anticipation about a p ...
to gain public attention. Some marketing campaigns seek to engage an audience to unwittingly pass along their campaign message. The use of viral marketing is shifting from the concept that the content drives its own attention to the intended attempt to draw the attention. The companies are worried about making their content 'go viral' and how their customers' communication has the potential to circulate it widely. There has been much discussion about morality in doing viral marketing. Iain Short (2010) points out that many applications on Twitter and Facebook generates automated marketing message and update it on the audience's personal timelines without users personally pass it along. Stacy Wood from
North Carolina State University North Carolina State University (NC State) is a public land-grant research university in Raleigh, North Carolina. Founded in 1887 and part of the University of North Carolina system, it is the largest university in the Carolinas. The universit ...
has conducted research and found that the value of recommendations from ''everyday people'' has a potential impact on the brands. Consumers have been bombarded by thousands of messages every day which makes ''authenticity'' and ''credibility'' of marketing message been questioned; word of mouth from 'everyday people' therefore becomes an incredibly important source of credible information. If a company sees that the word-of-mouth from "''the average person''" is crucial for the greater opportunity for influencing others, many questions remain. "What implicit contracts exist between brands and those recommenders? What moral codes and guidelines should brands respect when encouraging, soliciting, or reacting to comments from those audiences they wish to reach? What types of compensation, if any, do audience members deserve for their promotional labor when they provide a testimonial." An example of effective viral marketing can be the unprecedented boost in sales of the
Popeyes Popeyes Louisiana Kitchen, Inc., also known as Popeyes and formerly named Popeyes Chicken & Biscuits and Popeyes Famous Fried Chicken & Biscuits, is an American multinational chain of fried chicken fast food restaurants that was formed in 1972 ...
chicken sandwich. After the Twitter account for
Chick-fil-A Chick-fil-A ( , a Word play, play on the American English pronunciation of "wikt:filet#Pronunciation, filet") is an American fast food restaurant chain which is the country's largest which specializes in chicken sandwiches. Headquartered in Coll ...
attempted to undercut Popeyes by suggesting that Popeyes' chicken sandwich wasn't the "original chicken sandwich", Popeyes responded with a tweet that would end up going viral. After the response had amassed 85,000 retweets and 300,000 likes, Popeyes chains began to sell many more sandwiches to the point where many locations sold all of their stock of chicken sandwiches. This prompted other chicken chains to tweet about their chicken sandwiches, but none of these efforts became as widespread as it was for Popeyes.


Financial contagion

In
macroeconomics Macroeconomics (from the Greek prefix ''makro-'' meaning "large" + ''economics'') is a branch of economics dealing with performance, structure, behavior, and decision-making of an economy as a whole. For example, using interest rates, taxes, and ...
, "financial contagion" is a proposed socially-viral phenomenon wherein disturbances quickly spread across global financial markets.


Evaluation by commentators

Some social commentators have a negative view of "viral" content, though others are neutral or celebrate the democratization of content as compared to the
gatekeepers A gatekeeper is a person who controls access to something, for example via a city gate or bouncer, or more abstractly, controls who is granted access to a category or status. Gatekeepers assess who is "in or out", in the classic words of managem ...
of older media. According to the authors of ''Spreadable Media: Creating Value and Meaning in a Networked Culture'': "Ideas are transmitted, often without critical assessment, across a broad array of minds and this uncoordinated flow of information is associated with "bad ideas" or "ruinous fads and foolish fashions." Science fiction sometimes discusses 'viral' content "describing (generally bad) ideas that spread like germs." For example, the 1992 novel '' Snow Crash'' explores the implications of an ancient memetic meta-virus and its modern-day computer virus equivalent: The spread of viral phenomena is also regarded as part of the cultural politics of network culture or the virality of the age of networks. Network culture enables the audience to create and spread viral content. "Audiences play an active role in 'spreading' content rather than serving as passive carriers of viral media: their choices, investments, agendas, and actions determine what gets valued." Various authors have pointed to the intensification in connectivity brought about by network technologies as a possible trigger for increased chances of infection from wide-ranging social, cultural, political, and economic contagions. For example, the social scientist Jan van Dijk warns of new vulnerabilities that arise when
network society Network society is the expression coined in 1991 related to the social, political, economic and cultural changes caused by the spread of networked, digital information and communications technologies. The intellectual origins of the idea can be trac ...
encounters "too much connectivity." The proliferation of global transport networks makes this model of society susceptible to the spreading of biological diseases. Digital networks become volatile under the destructive potential of computer viruses and worms. Enhanced by the rapidity and extensiveness of technological networks, the spread of social conformity, political rumor, fads, fashions, gossip, and hype threatens to destabilize established political order. Links between viral phenomena that spread on digital networks and the early sociological theories of
Gabriel Tarde Gabriel Tarde (; in full Jean-Gabriel De Tarde; 12 March 1843 – 13 May 1904) was a French sociologist, criminologist and social psychologist who conceived sociology as based on small psychological interactions among individuals (much as i ...
have been made in digital media theory by Tony D Sampson (2012; 2016). In this context, Tarde's social imitation thesis is used to argue against the biological deterministic theories of cultural contagion forwarded in
memetics Memetics is a study of information and culture. While memetics originated as an analogy with Darwinian evolution, digital communication, media, and sociology scholars have also adopted the term "memetics" to describe an established empirical study ...
. In its place,
Sampson Sampson may refer to: Military * , several Royal Navy ships * , several US Navy ships * Sampson-class destroyer, a World War I US Navy class * Sampson Air Force Base, near Seneca Lake, New York, closed in 1956 * SAMPSON, a multi-function radar sys ...
proposes a Tarde-inspired
somnambulist Sleepwalking, also known as somnambulism or noctambulism, is a phenomenon of combined sleep and wakefulness. It is classified as a sleep disorder belonging to the parasomnia family. It occurs during slow wave stage of sleep, in a state of lo ...
media theory of the viral.


See also

* * * * List of Internet phenomena * * * * * * * * (thesis and book ''Virality'') * * *


References


Further reading

* {{cite book, title=Contagious: Why Things Catch On , first=Jonah , last=Berger , year=2016 , publisher=Simon & Schuster , isbn=978-1451686586 * Internet terminology Social phenomena Social influence Cultural trends Information society Internet culture Mass media issues Influence of mass media