Tivoli Service Automation Manager is the

Cloud In meteorology, a cloud is an aerosol consisting of a visible mass of miniature liquid droplets, frozen crystals, or other particles suspended in the atmosphere of a planetary body or similar space. Water or various other chemicals may co ...

management package from IBM in the

Tivoli Software Tivoli Software encompasses a set of products originally developed by Tivoli Systems Inc. IBM bought the company and ran the operation as its Tivoli Software division. Additional products were acquired and run under the Tivoli portfolio brand. ...

brand. Unofficial abbreviations are TSAM and TivSAM. As the product sheet USEN_Datasheet6
/ref> sells it: "IBM Tivoli Service Automation Manager enables users to request, deploy, monitor and manage cloud computing services. It also provides traceable approvals and processes." The main use of TSAM is to automate technical as well as

business process A business process, business method or business function is a collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a parti ...

es involved in deploying new IT services. It is an intermediate between a user with a service request, and a

hypervisor A hypervisor (also known as a virtual machine monitor, VMM, or virtualizer) is a type of computer software, firmware or hardware that creates and runs virtual machines. A computer on which a hypervisor runs one or more virtual machines is calle ...

that manages some hardware resource pool on which the service will run. TSAM consists of various components, some of which are separate IBM products: * A

REST Rest or REST may refer to: Relief from activity * Sleep ** Bed rest * Kneeling * Lying (position) * Sitting * Squatting position Structural support * Structural support ** Rest (cue sports) ** Armrest ** Headrest ** Footrest Arts and entert ...

Web 2.0 Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability (i.e., compatibility with other products, systems, and ...

API An application programming interface (API) is a way for two or more computer programs to communicate with each other. It is a type of software Interface (computing), interface, offering a service to other pieces of software. A document or standa ...

, on which the Self-Service Graphical User Interface, and the administrative StartCenters, are built. * Tivoli Service Request Manager * Tivoli Process Automation Engine. This is an incarnation of a central component of the Maximo (MRO) asset and workflow management application that IBM acquired in 2006. *

Tivoli Provisioning Manager Tivoli Provisioning Manager (TPM) is a product in IBM´s Tivoli Software brand. Its purpose is to automate the Server provisioning, provisioning of virtual servers and software. TPM is a "manager of managers", in that it does not manage any hardwa ...

, the application that runs workflows to automate deployment of software. TSAM maintains a large collection of objects and their attributes, which forms its Data Center Model that is stored in a separate database.

References

External sources

* IBM's product page: http://www-01.ibm.com/software/tivoli/products/service-auto-mgr/ * Review of the 7.1 release (2009): http://www.enterprisemanagement.com/research/asset.php?id=1125 * News items on IBM's Cloud offerings (2009): http://www.eweekeurope.co.uk/news/news-it-infrastructure/ibm-embraces-corporate-cloud-1140 ; http://www.eweekeurope.co.uk/news/news-cloud-computing/ibm-releases-more-cloud-computing-tech-2001 * Tivoli community Cloud focus: http://www.tivoli-ug.org/communityfocus?page=c_focus_automation IBM software {{Software-stub

See also

References

External sources