The One Account
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The One account is a secured personal bank account with The Royal Bank of Scotland plc offering
offset Offset or Off-Set may refer to: Arts, entertainment, and media * "Off-Set", a song by T.I. and Young Thug from the '' Furious 7: Original Motion Picture Soundtrack'' * ''Offset'' (EP), a 2018 EP by singer Kim Chung-ha * ''Offset'' (film), a 200 ...
and
flexible mortgage The term flexible mortgage refers to a residential mortgage loan that offers ''flexibility'' in the requirements to make monthly repayments. The flexible mortgage first appeared in Australia in the early 1990s (hence the US term Australian mortgage ...
s in the UK.


History

The company pioneered the
offset mortgage The term flexible mortgage refers to a residential mortgage loan that offers ''flexibility'' in the requirements to make monthly repayments. The flexible mortgage first appeared in Australia in the early 1990s (hence the US term Australian mortgage ...
in the UK and; was conceived as a joint venture between Virgin Direct (Virgin's financial services company) and
The Royal Bank of Scotland The Royal Bank of Scotland plc (RBS; gd, Banca Rìoghail na h-Alba) is a major retail banking, retail and commercial bank in Scotland. It is one of the retail banking subsidiaries of NatWest Group, together with NatWest (in England and Wales) ...
in 1997. Initially, the company was known as the 'Virgin One account' and promoted to Virgin Direct's 200,000 strong UK customer base. The launch was very successful and was extended to the entire British public in May 1998. From January 2003, the company relaunched as 'The One account' when
The Royal Bank of Scotland The Royal Bank of Scotland plc (RBS; gd, Banca Rìoghail na h-Alba) is a major retail banking, retail and commercial bank in Scotland. It is one of the retail banking subsidiaries of NatWest Group, together with NatWest (in England and Wales) ...
took a majority shareholding, becoming an
RBS RBS may refer to: Organisations Banking * The Royal Bank of Scotland, a retail banking subsidiary of NatWest Group ** RBS International, the offshore banking arm of NatWest Group Education * Regent's Business School * Rotterdam Business School ...
mortgage brand along with
NatWest National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom based in London, England. It was established in 1968 by the merger of National Provincial Bank and Westminster Bank. In 2000, it ...
and
First Active First Active was an Irish bank, and former building society which was merged into Ulster Bank in late 2009, ceasing trading in February 2010. It traditionally offered a range of mortgages (including subprime mortgages), savings, investment, ...
. The One account is operated directly by phone, internet and post, with the customer service originally being provided on a 24/365 basis, but now reduced to a weekday and Saturday peak hour service.


Distribution

As well as being sold directly by phone, internet and post, One Account products were distributed through
intermediaries An intermediary (or go-between) is a third party that offers intermediation services between two parties, which involves conveying messages between principals in a dispute, preventing direct contact and potential escalation of the issue. In law ...
-
mortgage broker A mortgage broker acts as an intermediary who brokers mortgage loans on behalf of individuals or businesses. Traditionally, banks and other lending institutions have sold their own products. As markets for mortgages have become more competitive, ...
s and
independent financial adviser Independent financial advisers (IFAs) are professionals who offer independent advice on financial matters to their clients and recommend suitable financial products from the ''whole of the market''. The term was developed to reflect a United Kingd ...
s. The account is no longer available to new customers.


Current account mortgages

The type of offset products offered by The One account are called
current account mortgage The term flexible mortgage refers to a residential mortgage loan that offers ''flexibility'' in the requirements to make monthly repayments. The flexible mortgage first appeared in Australia in the early 1990s (hence the US term Australian mortgag ...
s (CAM). As the name suggests, customers consolidate the balances of their mortgage, traditional current accounts, personal loans and, if desired, their saving accounts into one account. A low, mortgage-style interest rate is charged on the net balance of the account on a daily basis. Since customers pay their salary into the account this money has the effect of reducing the average balance and, therefore the interest paid when compared with a traditional
mortgage A mortgage loan or simply mortgage (), in civil law jurisdicions known also as a hypothec loan, is a loan used either by purchasers of real property to raise funds to buy real estate, or by existing property owners to raise funds for any pu ...
. The interest rate used to vary with the Bank of England base rate, however in recent months the One Account interest rate has not decreased along with the bank rate. In June 2008, customers were informed that their mortgage rates would increase by 0.25% to reflect 'current market conditions' although the Bank of England rate had not increased.


References


External links

* {{DEFAULTSORT:One Account, The Royal Bank of Scotland Banks of the United Kingdom Banks established in 1997