A tenant management organisations (TMO) is an organisation set up under the UK Government's Housing (Right to Manage) Regulations 1994, which allow residents of

council housing Public housing in the United Kingdom, also known as council estates, council housing, or social housing, provided the majority of rented accommodation until 2011 when the number of households in private rental housing surpassed the number in so ...

housing association In Ireland and the United Kingdom, housing associations are private, Non-profit organization, non-profit making organisations that provide low-cost "Public housing in the United Kingdom, social housing" for people in need of a home. Any budge ...

homes in the UK to take over responsibility for the running of their homes.

Structure & operation

A TMO is created when residents (tenants and leaseholders) in a defined area of council or housing association homes create a

corporate body A juridical person is a non-human legal person that is not a single natural person but an organization recognized by law as a fictitious person such as a corporation, government agency, NGO or International (inter-governmental) Organization (suc ...

and, typically, elect a management committee to run the body. This body then enters into a formal legal contract between the landlord of the home(s) and the council, known as the management agreement. This agreement outlines the services a TMO is responsible for and what services the council is responsible for. The services provided by TMOs are mainly funded by the management fees paid by the Council under the agreement. The management agreement details precisely which services are managed by the TMO on behalf of the landlord. The extent of the devolution in service can vary enormously, particularly between small and large TMOs, but may typically include day-to-day repairs, allocations and lettings, tenancy management, cleaning and care taking and rent collection/recovery. The TMO can take a number of legal forms. Registered TMOs may be a

co-operative A cooperative (also known as co-operative, co-op, or coop) is "an autonomous association of persons united voluntarily to meet their common economic, social and cultural needs and aspirations through a jointly owned and democratically-control ...

, or set up under corporate law. Some 'guide TMOs' provide support to

community groups Community organizing is a process where people who live in proximity to each other or share some common problem come together into an organization that acts in their shared self-interest. Unlike those who promote more-consensual community bui ...

interested in the concept (Friday Hill TMO and Millbank Estate TMO are two examples in London). The work of a TMO may touch and overlap with that of an

arms-length management organisation In the United Kingdom, an arms-length management organisation (ALMO) is a not-for-profit company that provides housing services on behalf of a local authority. Usually an ALMO is set up by the authority to manage and improve all or part of its ho ...

(ALMO).

Setting up a TMO

The London Borough of Hackney council website states the following as a possible plan to set up a TMO: # Explore the options for involvement # Right to manage notice # Develop business plan training and negotiations # Competence assessment # Offer to tenants and then ballot # Setting up and going live If a TMO is set up, you will still remain as a tenant or a leaseholder of the council and your existing rights are protected.

Examples of tenant management organisations in England

* Watmos Community Homes * Holland Rise & Whitebeam TMO *

Kensington and Chelsea TMO Kensington and Chelsea TMO (KCTMO) was the largest tenant management organisation (TMO) in England, managing nearly 10,000 properties on behalf of Kensington and Chelsea London Borough Council – the entire council housing stock in the Royal B ...

*Leathermarket JMB * Bloomsbury EMB * Millbank Estate * Pendleton Together

References

{{reflist

External links

National Federation of Tenant Management Organisations UK Government guidance on the Right to Manage - 2012 MMA Confederation of Co-operative Housing
(CCH)
1994 Modular Management Agreement (superseded by 2005 MMA) 1994 MMA Calculating Allowances (superseded by 2005 MMA) 2005 Modular Management Agreement (superseded by 2012 MMA)
Public housing in the United Kingdom