Techinline FixMe.IT is an application for remote support, remote control, desktop sharing, remote training, and file transfer between computers.TechInline Re-Defines Web Based Remote PC Access Technology
''TechChunks'', June 3, 2011. The application operates with the

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operating system An operating system (OS) is system software that manages computer hardware, software resources, and provides common services for computer programs. Time-sharing operating systems schedule tasks for efficient use of the system and may also in ...

.Be Everywhere At Once With Remote Access Software
Zack Stern, ''PCWorld'', July 5, 2009.

Product

How it works

FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application.

Features

FixMe.IT can be used to access both on-demand and unattended machines The local expert can chat with the remote client, view and control the client’s desktop. The expert may reboot the remote machine and the connection will be restored automatically. Files can be transferred between machines by means of

copy-and-paste In human–computer interaction and user interface design, cut, copy, and paste are related commands that offer an interprocess communication technique for transferring data through a computer's user interface. The ''cut'' command removes the ...

and

drag-and-drop In computer graphical user interfaces, drag and drop is a pointing device gesture in which the user selects a virtual object by "grabbing" it and dragging it to a different location or onto another virtual object. In general, it can be used to ...

methods.Provide friends or customers with tech support via web
Elena Santos, ''Softonic'', August 13, 2009. The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts. Other features include session recording, reporting, and multi-monitor support.

Licensing policy

Techinline FixMe.IT is commercial software that uses a subscription-based licensing model. Two types of subscription plans are available: monthly or yearly. Both plans allow an unlimited number of concurrent sessions and access up to 150 unattended computers.

References

External links