TD Canada Trust, frequently shortened to simply TD, is the

commercial banking A commercial bank is a financial institution which accepts deposits from the public and gives loans for the purposes of consumption and investment to make profit. It can also refer to a bank, or a division of a large bank, which deals with co ...

operation of

TD Bank Group Toronto-Dominion Bank (french: links=no, Banque Toronto-Dominion), doing business as TD Bank Group (french: links=no, Groupe Banque TD), is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. T ...

in Canada. TD Canada Trust offers a range of financial services and products to more than 10 million Canadian customers through more than 1,100 branches and 2,600 ATMs. In addition to the countrywide network of TD branches and ATMs in Canada, the bank has a network of mobile mortgage specialists, financial planners, private bankers, investment advisors, and portfolio managers. The current TD Canada Trust

division Division or divider may refer to: Mathematics *Division (mathematics), the inverse of multiplication *Division algorithm, a method for computing the result of mathematical division Military *Division (military), a formation typically consisting ...

was formed after TD's acquisition of

Canada Trust Canada is a country in North America. Its Provinces and territories of Canada, ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world ...

in 2000; prior to this merger, the institution's retail operations were branded TD Bank. All new and most existing accounts are officially issued by Toronto-Dominion Bank ( Institution Number: 004), although Canada Trust (Institution Number: 509) remains a separate subsidiary entity, and it remains the issuer of accounts opened at that institution prior to the merger. Since 2012, TD has been phasing out the "Canada Trust" part of its name from its logo online, in advertisements, and on stationery.

History

was formerly an independent company that was founded in 1864 in

London, Ontario London (pronounced ) is a city in southwestern Ontario, Canada, along the Quebec City–Windsor Corridor. The city had a population of 422,324 according to the 2021 Canadian census. London is at the confluence of the Thames River, approximate ...

, as Huron and Erie Savings and Loan Society. The company was acquired by TD Bank in 2000, which adopted the new brand name "TD Bank Financial Group". Canada Trust's retail division was merged with TD's existing retail banking operations over the course of 2000 to 2001 to collectively form "TD Canada Trust". Canada Trust's president and

CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...

W. Edmund Clark William Edmund "Ed" Clark (born October 10, 1947) is the former president and chief executive officer of TD Bank Group. Clark was appointed to this role on December 20, 2002. Prior to this appointment, he was president and chief operating office ...

, was made President and

COO COO or coo may refer to: Business * Certificate of origin, used in international trade * Chief operating officer or chief operations officer, high-ranking corporate official * Concept of operations, used in Systems Engineering Management Process ...

of TD, and he became president and CEO of TD Bank Financial Group in 2002.

TD in the media

Toronto-Dominion Bank Toronto-Dominion Bank (french: links=no, Banque Toronto-Dominion), doing business as TD Bank Group (french: links=no, Groupe Banque TD), is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. T ...

has come under fire due to a series of articles published by

CBC News CBC News is a division of the Canadian Broadcasting Corporation responsible for the news gathering and production of news programs on the corporation's English-language operations, namely CBC Television, CBC Radio, CBC News Network, and CBC.ca. ...

that question its banking practices. The first article written to the ''Go Public'' portion of the CBC Business section was posted on 10 March 2017, under the title "'We do it because our jobs are at stake': TD bank employees admit to breaking the law for fear of being fired". On 15 March 2017, another article was released by

that reported thousands of banking employees from the top-five banks in Canada (RBC, BMO, CIBC, TD and Scotiabank) being pressured to meet unreasonable sales targets.

Operations

TD Canada Trust markets itself as having longer hours than most major banks. Since late 2007, most branches are open 8–6 Monday to Wednesday (some until 8pm), 8–8 Thursday and Friday, and 8–4 on Saturday, with some exceptions for very low-traffic branches. As of February 2011, over 300 branches are open 11–4 on Sundays. All branches are closed on most statutory holidays.

Online banking

TD customers are able to do

online banking Online banking, also known as internet banking, web banking or home banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial inst ...

through TD's EasyWeb system. EasyWeb allows users to perform transactions, manage bills, update personal information, manage investments, and view banking histories. In 2010, TD Canada Trust launched a mobile banking app for

iOS iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also includes ...

, Android and

BlackBerry The blackberry is an edible fruit produced by many species in the genus ''Rubus'' in the family Rosaceae, hybrids among these species within the subgenus ''Rubus'', and hybrids between the subgenera ''Rubus'' and ''Idaeobatus''. The taxonomy of ...

platforms, allowing clients to perform many of the same transactions that are available through EasyWeb online banking. In June 2012, TD Canada Trust introduced an enhanced Access Card with the new VISA Debit /

Interac Interac is a Canadian interbank network that links financial institutions and other enterprises for the purpose of exchanging electronic financial transactions. Interac serves as the Canadian debit card system and the predominant funds transf ...

Flash Access Card which allows customers to use it via phone/online and at international merchants through the Visa network.

Services

TD provides over 200 different languages on phone service for customers in Canada, including English, French, Mandarin and Cantonese. Five languages (English, French, Italian, Cantonese and Portuguese) are provided on ATMs.

References

External links

* * {{DEFAULTSORT:Td Canada Trust Toronto-Dominion Bank Banks of Canada Canadian companies established in 2000 Banks established in 2000 Companies based in Toronto 2000 establishments in Ontario