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A visitor center or centre (see
American and British English spelling differences Despite the various List of dialects of English, English dialects spoken from country to country and within different regions of the same country, there are only slight regional variations in English orthography, the two most notable variatio ...
), visitor information center, tourist information center, is a physical location that provides tourist information to visitors.


Types of visitor center

A visitor center may be: * A visitor center at a specific attraction or place of interest, such as a
landmark A landmark is a recognizable natural or artificial feature used for navigation, a feature that stands out from its near environment and is often visible from long distances. In modern use, the term can also be applied to smaller structures or f ...
,
national park A national park is a nature park, natural park in use for conservation (ethic), conservation purposes, created and protected by national governments. Often it is a reserve of natural, semi-natural, or developed land that a sovereign state dec ...
, national forest, or
state park State parks are parks or other protected areas managed at the sub-national level within those nations which use "state" as a political subdivision. State parks are typically established by a state to preserve a location on account of its natural ...
, providing information (such as trail maps, and about camp sites, staff contact, restrooms, etc.) and in-depth educational exhibits and artifact displays (for example, about natural or cultural history). Often a film or other media display is used. If the site has permit requirements or guided tours, the visitor center is often the place where these are coordinated. * A tourist information center, providing visitors to a location with information on the area's attractions,
lodging Lodging refers to the use of a short-term dwelling, usually by renting the living space or sometimes through some other arrangement. People who travel and stay away from home for more than a day need lodging for sleep, rest, food, safety, shel ...
s, maps, and other items relevant to tourism. Often, these centers are operated at the
airport An airport is an aerodrome with extended facilities, mostly for commercial air transport. Airports usually consists of a landing area, which comprises an aerially accessible open space including at least one operationally active surface ...
or other
port of entry In general, a port of entry (POE) is a place where one may lawfully enter a country. It typically has border security staff and facilities to check passports and visas and to inspect luggage to assure that contraband is not imported. Internati ...
, by the local
government A government is the system or group of people governing an organized community, generally a state. In the case of its broad associative definition, government normally consists of legislature, executive, and judiciary. Government is a ...
or
chamber of commerce A chamber of commerce, or board of trade, is a form of business network. For example, a local organization of businesses whose goal is to further the interests of businesses. Business owners in towns and cities form these local societies to ad ...
. Often a visitor center is called simply an information center. * A corporate visitor center, provides visitors with an easily accessible window into the corporation. * A Temple Visitors Center is a type of visitors center specific to
the Church of Jesus Christ of Latter-day Saints The Church of Jesus Christ of Latter-day Saints, informally known as the LDS Church or Mormon Church, is a Nontrinitarianism, nontrinitarian Christianity, Christian church that considers itself to be the Restorationism, restoration of the ...
that provides information about the adjacent
Temple A temple (from the Latin ) is a building reserved for spiritual rituals and activities such as prayer and sacrifice. Religions which erect temples include Christianity (whose temples are typically called churches), Hinduism (whose temples ...
and the doctrines of the Church. The Visitors Center may also include a
Family History Center Family History Centers (FHCs) are branches of the Family History Library in Salt Lake City, Utah, operated by the Church of Jesus Christ of Latter-day Saints (LDS Church). The centers supply resources for research and study of genealogy and famil ...
and a theater for films, musical performances and religious devotionals. Visitor centers used to provide fairly basic information about the place, corporation or event they are celebrating, acting more as the entry way to a place. The role of the visitor center has been rapidly evolving over the past 10 years to become more of an experience and to tell the story of the place or brand it represents. Many have become destinations and experiences in their own right.


Europe


United Kingdom

In the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
, there is a nationwide network of Tourist Information Centres run by the
British Tourist Authority VisitBritain is the name used by the British Tourist Authority, the tourist board of Great Britain incorporated under the Development of Tourism Act 1969. Under memoranda of understanding with the Northern Ireland Tourist Board and the offshore is ...
(BTA), represented online by the
VisitBritain VisitBritain is the name used by the British Tourist Authority, the tourist board of Great Britain incorporated under the Development of Tourism Act 1969. Under memoranda of understanding with the Northern Ireland Tourist Board and the offshore is ...
website and public relations organisation. Other TICs are run by
local authorities Local government is a generic term for the lowest tiers of public administration within a particular sovereign state. This particular usage of the word government refers specifically to a level of administration that is both geographically-loca ...
or through private organisations such as local shops in association with BTA. In
England England is a country that is part of the United Kingdom. It shares land borders with Wales to its west and Scotland to its north. The Irish Sea lies northwest and the Celtic Sea to the southwest. It is separated from continental Europe b ...
,
VisitEngland VisitEngland is the official tourist board for England. Before 1999 it was known as the English Tourist Board and between 1999 and 2009 as the English Tourism Council. In 2003, it merged with the British Tourist Authority to form VisitBritain bef ...
promotes domestic tourism. In
Wales Wales ( cy, Cymru ) is a Countries of the United Kingdom, country that is part of the United Kingdom. It is bordered by England to the Wales–England border, east, the Irish Sea to the north and west, the Celtic Sea to the south west and the ...
, the
Welsh Government The Welsh Government ( cy, Llywodraeth Cymru) is the Welsh devolution, devolved government of Wales. The government consists of ministers and Minister (government), deputy ministers, and also of a Counsel General for Wales, counsel general. Minist ...
supports TICs through
Visit Wales Visit Wales ( cy, Croeso Cymru) is the Welsh Government's tourism organisation. Its aim is to promote Welsh tourism and assist the tourism industry. History The Wales Tourist Board was established in 1969 as a result of the Development of T ...
. In
Scotland Scotland (, ) is a country that is part of the United Kingdom. Covering the northern third of the island of Great Britain, mainland Scotland has a border with England to the southeast and is otherwise surrounded by the Atlantic Ocean to the ...
, the Scottish Government supports
VisitScotland VisitScotland, formerly the Scottish Tourist Board, is a national tourism organisation for Scotland. It is an executive non-departmental public body of the Scottish Government, with offices in Edinburgh, Glasgow, Aberdeen, Inverness, and other ...
, the official tourist organisation of Scotland, which also operates Tourist Information Centres across Scotland.


Poland

In
Poland Poland, officially the Republic of Poland, is a country in Central Europe. It is divided into 16 administrative provinces called voivodeships, covering an area of . Poland has a population of over 38 million and is the fifth-most populous ...
there are special offices and tables giving free information about tourist attractions. Offices are situated in interesting places in popular tourists' destinations and tables usually stay near monuments and important culture


North America

In
North America North America is a continent in the Northern Hemisphere and almost entirely within the Western Hemisphere. It is bordered to the north by the Arctic Ocean, to the east by the Atlantic Ocean, to the southeast by South America and the Car ...
, a welcome center is a rest area with a visitor center, located after the entrance from one state or province to another state or province or in some cases another country, usually along an
Interstate Highway The Dwight D. Eisenhower National System of Interstate and Defense Highways, commonly known as the Interstate Highway System, is a network of controlled-access highways that forms part of the National Highway System in the United States. Th ...
or other
freeway A controlled-access highway is a type of highway that has been designed for high-speed vehicular traffic, with all traffic flow—ingress and egress—regulated. Common English terms are freeway, motorway and expressway. Other similar terms ...
. These information centers are operated by the state they are located in. The first example opened on 4 May 1935, next to US 12 in
New Buffalo, Michigan New Buffalo is a city in Berrien County in the U.S. state of Michigan. The population was 1,883 at the time of the 2010 census. Geography According to the United States Census Bureau, the city has a total area of , of which is land and is wate ...
, near the Indiana state line. Many United States cities, such as
Houston, Texas Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 in ...
and
Boca Raton, Florida Boca Raton ( ; es, Boca Ratón, link=no, ) is a city in Palm Beach County, Florida, United States. It was first incorporated on August 2, 1924, as "Bocaratone," and then incorporated as "Boca Raton" in 1925. The population was 97,422 in the ...
, as well as counties and other areas smaller than states, also operate welcome centers, though usually with less facilities than state centers have. In
Ontario Ontario ( ; ) is one of the thirteen provinces and territories of Canada.Ontario is located in the geographic eastern half of Canada, but it has historically and politically been considered to be part of Central Canada. Located in Central Ca ...
, there are 11 Ontario Travel Information Centres located along
400-series highways The 400-series highways are a network of controlled-access highways throughout the southern portion of the Canadian province of Ontario, forming a special subset of the provincial highway system. They are analogous to the Interstate Highway ...
.


South America


Peru

Peru features Iperú, Tourist Information and Assistance, a free service that provides tourist information for domestic and foreign travelers, the information covers destinations, attractions, recommended routes and licensed tourism companies in Peru. It also provides assistance on various procedures or where tourists have problems of various kinds. Iperú receives complaints and suggestions for destinations and tourism companies operating in Peru (lodging, travel agencies, airlines, buses, etc.). Iperú, Tourist Information and Assistance has a nationwide network represented online by the Peru.travel website, the 24/7 line (51 1) 5748000, and 31 local offices in 13 regions in all over Peru: Lima-Callao, Amazonas,
Piura Piura is a city in northwestern Peru located in the Sechura Desert on the Piura River. It is the capital of the Piura Region and the Piura Province. Its population was 484,475 as of 2017. It was here that Spanish Conqueror Francisco Pizarro fou ...
, Lambayeque, La Libertad, Ancash,
Arequipa Arequipa (; Aymara and qu, Ariqipa) is a city and capital of province and the eponymous department of Peru. It is the seat of the Constitutional Court of Peru and often dubbed the "legal capital of Peru". It is the second most populated city ...
,
Tacna Tacna was known for its mining industry; it had significant deposits of sodium nitrate and other resources. Its economic prosperity attracted a wave of immigrants from Italy. Today, their Italian Peruvian descendants live in the city and many of t ...
,
Puno Puno (Aymara and qu, Punu) is a city in southeastern Peru, located on the shore of Lake Titicaca. It is the capital city of the Puno Region and the Puno Province with a population of approximately 140,839 (2015 estimate). The city was establish ...
,
Ayacucho Ayacucho (, qu, Ayak'uchu) is the capital city of Ayacucho Region and of Huamanga Province, Ayacucho Region, Peru. During the Inca Empire and Viceroyalty of Peru periods the city was known by the name of Huamanga (Quechua: Wamanga), and it c ...
,
Cusco Cusco, often spelled Cuzco (; qu, Qusqu ()), is a city in Southeastern Peru near the Urubamba Valley of the Andes mountain range. It is the capital of the Cusco Region and of the Cusco Province. The city is the list of cities in Peru, seventh m ...
, Tumbes and
Iquitos Iquitos (; ) is the capital city of Peru's Maynas Province and Loreto Region. It is the largest metropolis in the Peruvian Amazon, east of the Andes, as well as the ninth-most populous city of Peru. Iquitos is the largest city in the world th ...
. The official tourist organization or national tourist board of Peru is PromPerú, a national organization that promotes both tourism and international commerce of this country worldwide.


Oceania

In
Australia Australia, officially the Commonwealth of Australia, is a Sovereign state, sovereign country comprising the mainland of the Australia (continent), Australian continent, the island of Tasmania, and numerous List of islands of Australia, sma ...
, most visitor centres are local or state government-run, or in some cases as an association of tourism operators on behalf of the government, usually managed by a board or executive. Those that comply with a national accreditation programme use the italic "i" as pictured above. These visitor information centres (often abbreviated as VICs) provide information on the local area, and usually perform services such as accommodation and tour bookings, flight/bus/train/hire car options, and act as the first point of contact a visitor has with the town or region.


See also

*
Heritage center A heritage centre, center, or museum is a public facility – typically a museum, monument, visitor centre, or park – that is primarily dedicated to the presentation of historical and cultural information about a place and its people, and often ...
* Heritage interpretation *
Interpretation center An interpretation centre, interpretive centre, or visitor interpretive centre is an institution for dissemination of knowledge of natural or cultural heritage. Interpretation centres are a kind of new-style museum, often associated with visitor c ...
* Nature center * United States Capitol Visitor Center


References


External links


Communicating effectively with visitors – 16 tips for visitor centers
{{DEFAULTSORT:Visitor Center Tourism agencies