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Tillie the All-Time Teller was one of the first ATMs, run by the
First National Bank of Atlanta Wachovia was a diversified financial services company based in Charlotte, North Carolina. Before its acquisition by Wells Fargo and Company in 2008, Wachovia was the fourth-largest bank holding company in the United States, based on total ass ...
and considered to be one of the most successful ATMs in the banking industry. Tillie the All-Time Teller had a picture of a smiling blonde girl on the front of the machine to suggest it was user-friendly, had an apparent personality, and could greet people by name. Many banks hired women dressed as this person to show their customers how to use Tillie the All-Time Teller.


History

It was introduced by the
First National Bank of Atlanta Wachovia was a diversified financial services company based in Charlotte, North Carolina. Before its acquisition by Wells Fargo and Company in 2008, Wachovia was the fourth-largest bank holding company in the United States, based on total ass ...
on May 15, 1974. It started out at only eleven locations. They were in commerce starting May 20, 1974. Starting 1977, other banks purchased rights to use Tillie the All-Time Teller as their ATM system. By March 21, 1981, they were available at 70 locations, including on a college campus. On October 15, 2013, Susan Bennett revealed that she played the voice for Tillie the All-Time Teller, noting that she "started erlife as a machine quite young."


Appearance

Tillie the All-Time Teller machines were red and gold to make them look more attractive. On the bottom left was the place to enter an "access card," which featured a cartoon character. Above that was a place to enter a "secret code" that the customer chose. On the bottom center was a picture of a cartoon blonde girl with china-blue eyes and a red hat. Above that was the place it handed out cash and coins. On the top right was the place to enter a desired amount of money.


How it worked

Customers could use Tillie the All-Time Teller by following these steps: # Inserting an "Alltime Tellercard" # Following instructions presented on its TV screen # Entering a "secret code" and entering a desired amount of money on the "money keyboard" ($200 was the limit) # The machine would automatically hand out the desired amount of money. # Entering a transaction envelope into the deposit slot


Advertising

There were a variety of advertisements made by the
First National Bank of Atlanta Wachovia was a diversified financial services company based in Charlotte, North Carolina. Before its acquisition by Wells Fargo and Company in 2008, Wachovia was the fourth-largest bank holding company in the United States, based on total ass ...
in order to promote Tillie the All-Time Teller. These include: * In one of the advertisements, a blonde woman that wore a red and white polka-dotted dress sang "I'm Tillie the All-Time Teller, I work for First National Bank" while standing beside the machine. * In another advertisement, a balding, middle-aged man approached the machine singing "If You Knew Tillie" to the tune of " If You Knew Susie." The song went like: * For Tillie the All-Time Teller's third anniversary, the machine was featured in an advertisement where they sang "She's a Jolly Good Teller." It originally aired on KSEL-TV and
KAMC KAMC (channel 28) is a television station in Lubbock, Texas, United States, affiliated with ABC. It is owned by Mission Broadcasting, which maintains a local marketing agreement (LMA) with Nexstar Media Group, owner of CBS affiliate KLBK-TV ...
.


In popular culture

The word "Tillie" has become a slang to describe any ATM.


References


Further reading


Advertisement: I'm Tillie : Florida National's Alltime Teller
Page 10A, Lakeland Ledger - Oct 17, 1979
"Tillie The All Time Teller" from Wells Fargo
(from archive.org) {{Wells Fargo Automated teller machines Banking equipment Banking technology Computer-related introductions in 1974 Embedded systems Wells Fargo