TicketCity is a privately held American ticket broker and
online marketplace
An online marketplace (or online e-commerce marketplace) is a type of e-commerce website where product or service information is provided by multiple third parties. Online marketplaces are the primary type of multichannel ecommerce and can be a way ...
headquartered in
Austin, Texas
Austin is the capital city of the U.S. state of Texas, as well as the county seat, seat and largest city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and Williamson County, Texas, Williamson co ...
.
History
Randy Cohen founded TicketCity in March 1990 using the experience he gained selling tickets on the secondary market in 1988 while attending the
University of Texas at Austin
The University of Texas at Austin (UT Austin, UT, or Texas) is a public research university in Austin, Texas. It was founded in 1883 and is the oldest institution in the University of Texas System. With 40,916 undergraduate students, 11,075 ...
.
On August 7, 1998, TicketCity became one of the first
online ticket brokers.
In 2000, TicketCity acquired SoldOut.com for $250,000 which expanded its customer base from Texas to the East Coast.
In 2002, TicketCity acquired Ticketsupfront.com expanding its access in the Midwest.
On May 21, 2019, Fandeavor announced that they had been acquired by TicketCity.
Legal issues and customer complaints
On August 5, 2008, Texas Attorney General
Greg Abbott
Gregory Wayne Abbott (born November 13, 1957) is an American politician, attorney, and former jurist serving as the 48th governor of Texas since 2015. A member of the Republican Party (United States), Republican Party, he served as the 50th Tex ...
charged TicketCity with violating the state's Deceptive Trade Practices Act. Customers who attempted to buy tickets for the Beijing Summer Olympic Games complained that TicketCity did not honor their 200 percent refund when they could not deliver the tickets. On June 17, 2011, TicketCity and Abbot agreed to a settlement, where there was no admission of liability and no payment of penalties. In order to resolve the State's legal action, TicketCity was required to post a 120-day notice on their website, telling customers who purchased undelivered tickets to the opening ceremonies how they could apply for the 200 percent refunds that it originally promised.
References
{{Reflist, 2
External links
TicketCity
Ticket sales companies