The Co-operative Banking Group
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Co-operative Banking Group Limited (originally Co-operative Financial Services) was a UK-based
banking A bank is a financial institution that accepts deposits from the public and creates a demand deposit while simultaneously making loans. Lending activities can be directly performed by the bank or indirectly through capital markets. Because ...
and
insurance Insurance is a means of protection from financial loss in which, in exchange for a fee, a party agrees to compensate another party in the event of a certain loss, damage, or injury. It is a form of risk management, primarily used to hedge ...
company and a wholly owned subsidiary of
The Co-operative Group Co-operative Group Limited, trading as Co-op, is a British consumer cooperative, consumer co-operative with a group of retail businesses including food retail, wholesale, e-pharmacy, insurance and legal services, and funeral care. The Co-op ...
. Established in 2002, its head office was located at the
CIS Tower The CIS Tower is an office skyscraper on Miller Street in Manchester, England. Designed for the Co-operative Insurance Society (CIS) by architects Gordon Tait and G. S. Hay, the building was completed in 1962 and rises to 118 m (387 feet) in h ...
, Miller Street,
Manchester Manchester () is a city in Greater Manchester, England. It had a population of 552,000 in 2021. It is bordered by the Cheshire Plain to the south, the Pennines to the north and east, and the neighbouring city of Salford to the west. The t ...
. It was mainly known through its two main subsidiaries:
The Co-operative Bank The Co-operative Bank plc is a retail and commercial bank in the United Kingdom, with its headquarters in Balloon Street, Manchester. The Co-operative Bank is the only UK high street bank with a customer-led Ethical Policy which is incorporat ...
(incorporating
Smile A smile is a facial expression formed primarily by flexing the muscles at the sides of the mouth. Some smiles include a contraction of the muscles at the corner of the eyes, an action known as a Duchenne smile. Among humans, a smile expresses ...
, the first full internet bank in the UK) and
The Co-operative Insurance Co-op Insurance is the trading name of CIS General Insurance, a general insurance company, which is part of the Co-operative Group, based in Manchester, United Kingdom. Co-op Insurance Services, an insurance intermediary incorporated in 2017, is ...
. Co-operative Financial Services was formed as a holding company to bring these financial subsidiaries together under one umbrella society and to enable synergies between the businesses to be exploited. Following the Co-operative Bank's financial crisis in 2013, the group sold a majority of shares in the business, retaining a 20% stake. As a result, the group was reorganised, and the banking group structure was discontinued.


History

In 2007, the Group agreed to
outsource Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
its
information systems An information system (IS) is a formal, sociotechnical, organizational system designed to collect, process, information storage, store, and information distribution, distribute information. From a sociotechnical perspective, information systems a ...
to
Xansa Xansa plc, trading as Xansa, was a British outsourcing and technology company, and was quoted on the London Stock Exchange until 17 October 2007 when the purchase of Xansa by Steria was completed and the company was delisted. Its headquarter ...
(now
Sopra Steria Sopra Steria is a Paris-based consulting, digital services, and software development company. Sopra Steria has a new consulting wing under the “Next” brand. It employs 3,400 consultants across Europe, including 1,900 in the group’s native ...
). In 2008, Co-operative Financial Services was
Business in the Community Business in the Community (BITC) is a British business-community outreach charity promoting responsible business, CSR, corporate responsibility, and is one of the Prince's Charities of King Charles III (formerly the Prince of Wales). BITC work ...
's Company of the Year, having been recognised at their Awards for Excellence gala dinner for making sustainable development a top priority in how it operates and in the products and services offered to its customers. They also won an Impact on Society Award, given to companies that are improving their business and their overall impact on society in the marketplace, the workplace, the environment and the community, through leadership and integration of its
corporate responsibility Corporate responsibility is a term which has come to characterize a family of professional disciplines intended to help a corporation stay competitive by maintaining accountability to its four main stakeholder groups: customers, employees, shareh ...
practices. On 21 January 2009, Co-operative Financial Services and
Britannia Building Society The Britannia Building Society was founded as the Leek & Moorlands Building Society in Leek in 1856. It expanded steadily as a regional society until the late 1950s when it began a major expansion drive, partly through branch openings but also so ...
proposed a merger, with the new "super-mutual" being brought under the stewardship of The Co-operative Group. On 29 April 2009 the merger, the first under the so-called Butterfill Act, was agreed by Britannia members. On 1 August 2009 Britannia Building Society was legally dissolved and Neville Richardson, its last Chief Executive, became Chief Executive of the enlarged CFS. The resultant "super-mutual" had assets of £70 billion and 9 million customers. As of June 2011, Co-operative Financial Services was reported to be close to appointing
Credit Suisse Credit Suisse Group AG is a global investment bank and financial services firm founded and based in Switzerland. Headquartered in Zürich, it maintains offices in all major financial centers around the world and is one of the nine global " ...
to advise it on a potential bid for the 600+ branches, and a large chunk of mortgage business, that
Lloyds Banking Group Lloyds Banking Group is a British financial institution formed through the acquisition of HBOS by Lloyds TSB in 2009. It is one of the UK's largest financial services organisations, with 30 million customers and 65,000 employees. Lloyds Bank w ...
was ordered to sell by the
European Commission The European Commission (EC) is the executive of the European Union (EU). It operates as a cabinet government, with 27 members of the Commission (informally known as "Commissioners") headed by a President. It includes an administrative body o ...
. In July 2011, the chief executive Neville Richardson was replaced by Barry Tootell, who became acting chief executive of Co-operative Financial Services. Peter Marks, chief executive of Co-operative Financial Services' parent company The Co-operative Group cited Neville's desire to step down as the reason for the change. In September 2011, Co-operative Financial Services became the Co-operative Banking Group. In December 2011 Lloyds Banking Group announced that Co-operative Banking Group was its preferred bidder for the assets which it was selling to comply with EU competition regulations, and that the two parties would be entering into exclusive talks.


2013 financial crisis

On 24 April 2013, The Co-operative Group announced it had withdrawn from purchasing the "Verde" business of Lloyds Banking Group after boards of the group and The Co-operative Bank decided that it was not in the best interests of the group's members to proceed further at the time. In May 2013, after the recognition of inadequate capital levels in the banking group, Euan Sutherland took over from Peter Marks as Co-operative Group chief executive. That month
Moody's Moody's Investors Service, often referred to as Moody's, is the bond credit rating business of Moody's Corporation, representing the company's traditional line of business and its historical name. Moody's Investors Service provides international ...
downgraded the bank's
credit rating A credit rating is an evaluation of the credit risk of a prospective debtor (an individual, a business, company or a government), predicting their ability to pay back the debt, and an implicit forecast of the likelihood of the debtor defaulting. ...
by six notches to junk status (Ba3) and the bank's Acting Chief Executive Barry Tootell resigned. The difficulties stem largely from the commercial loans of the
Britannia Building Society The Britannia Building Society was founded as the Leek & Moorlands Building Society in Leek in 1856. It expanded steadily as a regional society until the late 1950s when it began a major expansion drive, partly through branch openings but also so ...
, acquired in the 2009 merger. The group intended to sell its life insurance business to Royal London, releasing about £200m in capital, and is planning to dispose of its other insurance business. Further financial restructuring will be required, and the option of the
Bank of England The Bank of England is the central bank of the United Kingdom and the model on which most modern central banks have been based. Established in 1694 to act as the English Government's banker, and still one of the bankers for the Government of ...
taking over the ownership of the bank under the
Banking Act 2009 The Banking Act 2009 (c 1) is an Act of the Parliament of the United Kingdom that entered into force in part on the 21 February 2009 in order, amongst other things, to replace the Banking (Special Provisions) Act 2008. The Act makes provision fo ...
has been considered. Former HSBC executive Niall Booker was appointed Chief Executive of The Co-operative Bank. On 5 June Richard Pennycook, former finance director of
Morrisons Wm Morrison Supermarkets, trading as Morrisons, is the fifth largest supermarket chain in the United Kingdom. As of 2021, the company had 497 supermarkets across England, Wales and Scotland, as well as one in Gibraltar. The company is headqua ...
, was named Co-operative Group's finance director, and Richard Pym, former chief executive of
Alliance & Leicester Alliance & Leicester plc was a British bank and former building society, formed by the merger in 1985 of the Alliance Building Society and the Leicester Building Society. The business demutualised in the middle of 1997, when it was floated on ...
, as chair of the Co-operative Banking Group and the Co-operative Bank.


References


External links

* {{DEFAULTSORT:Co-operative Banking Group Co-operatives in the United Kingdom Financial services companies of the United Kingdom Banks established in 2002 Banks disestablished in 2013 Companies based in Manchester Cooperative banking in Europe 2002 establishments in the United Kingdom Insurance companies of the United Kingdom