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"The Client" is the seventh episode of the second season of the American
comedy Comedy is a genre of fiction that consists of discourses or works intended to be humorous or amusing by inducing laughter, especially in theatre, film, stand-up comedy, television, radio, books, or any other entertainment medium. The term o ...
television series A television show – or simply TV show – is any content produced for viewing on a television set which can be broadcast via over-the-air, satellite television, satellite, or cable television, cable, excluding breaking news, television adverti ...
''
The Office ''The Office'' is a mockumentary sitcom created by Ricky Gervais and Stephen Merchant, first made in the United Kingdom, then Germany, and subsequently the United States. It has since been remade in ten other countries. The original series of ...
'', and the show's thirteenth episode overall. Written by
Paul Lieberstein Paul Bevan Lieberstein (born February 22, 1967) is an American actor, screenwriter, television director and television producer. A Primetime Emmy Award winner, he is best known as writer, as executive producer, and as supporting cast member Toby ...
, who also acts in the show as
Toby Flenderson ''The Office'' is an American television series based on the British television comedy of the same name. The format of the series is a parody of the fly on the wall documentary technique that intersperses traditional situation comedy segments w ...
, and directed by
Greg Daniels Gregory Martin Daniels (born June 13, 1963) is an American screenwriter, television producer, and director. He has worked on several television series, including writing for ''Saturday Night Live'' and ''The Simpsons'', adapting ''The Office'' f ...
, the episode first aired in the United States on November 8, 2005, on
NBC The National Broadcasting Company (NBC) is an American English-language commercial broadcast television and radio network. The flagship property of the NBC Entertainment division of NBCUniversal, a division of Comcast, its headquarters are l ...
. The series depicts the everyday lives of office employees in the
Scranton, Pennsylvania Scranton is a city in the Commonwealth (U.S. state), Commonwealth of Pennsylvania, United States, and the county seat of Lackawanna County, Pennsylvania, Lackawanna County. With a population of 76,328 as of the 2020 United States census, 2020 U ...
branch of the fictional
Dunder Mifflin Dunder Mifflin Paper Company, Inc. is a fictional paper and office supplies wholesale company featured in the American television series ''The Office''. It is analogous to Wernham Hogg in the British original of the series, and Papiers Jennings ...
Paper Company. In this episode,
Jan Levinson Janet Levinson (formerly Levinson-Gould) is a recurring fictional character from the US television series ''The Office'', portrayed by Melora Hardin. She is the no-nonsense Vice President of Northeast Sales at the paper distribution company Dunde ...
(
Melora Hardin Melora Hardin (born June 29, 1967) is an American actress, known for her roles as Jan Levinson on NBC's ''The Office'' and Trudy Monk on USA Network's ''Monk'', and Tammy Cashman on Amazon Prime Video's '' Transparent'', for which she received ...
) and Michael Scott (
Steve Carell Steven John Carell (; born August 16, 1962) is an American actor and comedian. He played Michael Scott (The Office), Michael Scott in ''The Office (American TV series), The Office'' (2005–2011; 2013), NBC’s adaptation of the The Office (B ...
) begin a relationship after landing an important client (
Tim Meadows Timothy Meadows (born February 5, 1961) is an American actor and comedian. He was one of the longest-running cast members on ''Saturday Night Live'', where he appeared for ten seasons and for which he received a nomination for the Primetime Emm ...
). Meanwhile, the rest of the office finds a screenplay written by Michael and they decide to read it together. The idea for Jan and Michael to have a romantic relationship was conceived by Steve Carell as far back as the filming of the pilot episode. The kiss between the two was rehearsed and filmed "many, many, many times", according to B. J. Novak. While filming, Steve Carell and Tim Meadows improvised a good majority of their dinner scene, but most of it never made the final cut. During the production of the episode, the cast and crew were informed by NBC that the show would be picked up for a whole 22 episodes, a move that "surprised" them. The episode received mostly positive reviews from critics and earned a
Nielsen rating Nielsen Media Research (NMR) is an American firm that measures media audiences, including television, radio, theatre, films (via the AMC Theatres MAP program), and newspapers. Headquartered in New York City, it is best known for the Nielsen rati ...
of 3.8 in the 18–49 demographic, being viewed by 7.5 million viewers.


Plot

Michael Scott (
Steve Carell Steven John Carell (; born August 16, 1962) is an American actor and comedian. He played Michael Scott (The Office), Michael Scott in ''The Office (American TV series), The Office'' (2005–2011; 2013), NBC’s adaptation of the The Office (B ...
) and
Jan Levinson Janet Levinson (formerly Levinson-Gould) is a recurring fictional character from the US television series ''The Office'', portrayed by Melora Hardin. She is the no-nonsense Vice President of Northeast Sales at the paper distribution company Dunde ...
(
Melora Hardin Melora Hardin (born June 29, 1967) is an American actress, known for her roles as Jan Levinson on NBC's ''The Office'' and Trudy Monk on USA Network's ''Monk'', and Tammy Cashman on Amazon Prime Video's '' Transparent'', for which she received ...
) meet with Christian (
Tim Meadows Timothy Meadows (born February 5, 1961) is an American actor and comedian. He was one of the longest-running cast members on ''Saturday Night Live'', where he appeared for ten seasons and for which he received a nomination for the Primetime Emm ...
), who represents the governmental paper interests of the entire surrounding county. Taking him on as a client could mean the branch will not have to downsize, a threat that has been looming for the past year. Jan is disgusted when Michael changes the meeting location from a hotel meeting room to
Chili's Chili's Grill & Bar is an American casual dining restaurant chain. The company was founded by Larry Lavine in Texas in 1975 and is currently owned and operated by Brinker International. History Chili's first location, a converted postal statio ...
without permission and persists in jokes and personal discussion instead of getting down to business. However, she discovers at the end of the day that there is a method to his madness, as the bonding between Michael and Christian allows him to close the deal. Afterwards, in the parking lot, Michael and the recently divorced Jan kiss and leave together. During the meeting Michael calls
Pam Beesly Pamela Morgan Halpert (née Beesly) is a fictional character on the U.S. TV series, television sitcom ''The Office (American TV series), The Office'', played by Jenna Fischer. Her counterpart in the original UK series of ''The Office (British TV ...
(
Jenna Fischer Regina Marie "Jenna" Fischer (born March 7, 1974) is an American actress best known for her portrayal of Pam Beesly on the NBC sitcom ''The Office'' (2005–2013), for which she was nominated for the Primetime Emmy Award for Outstanding Suppor ...
) to read from one of the joke books in his desk, where she finds a screenplay written by Michael entitled ''Threat Level: Midnight'', starring himself as "Agent Michael Scarn". The staff perform a
read-through The read-through, table-read, or table work is a stage of film, television, radio, and theatre production when an organized reading around a table of the screenplay or script by the actors with speaking parts is conducted. In addition to the ca ...
of the script, in which the character sequence "Dwigt" appears. They realize Michael based his incompetent sidekick on
Dwight Schrute Dwight Kurt Schrute III () is a fictional character on ''The Office (U.S.)'' and is portrayed by American actor Rainn Wilson. Dwight's character was a salesman and the assistant to the regional manager, at the fictional paper distribution compan ...
(
Rainn Wilson Rainn Percival Dietrich Wilson (born January 20, 1966) is an American actor, comedian, podcaster, producer, and writer. He is best known for his role as Dwight Schrute on the NBC sitcom ''The Office'', for which he earned three consecutive Emm ...
), but later changed the name with a search and replace, which did not affect the single misspelling of Dwight's name. Dwight is upset and shuts down the exercise to invite everyone to set off fireworks outside, but only
Kevin Malone Kevin Malone is a fictional character in the American television series ''The Office''. He is portrayed by Brian Baumgartner. Kevin's counterpart in the UK TV series is Keith Bishop, who shares Kevin's lack of communication skills, musical int ...
(
Brian Baumgartner Brian Baumgartner (born November 29, 1972) is an American actor. He is best known for playing Kevin Malone, a character in the NBC sitcom ''The Office'' (2005–2013). Early life and career Born in Atlanta, Georgia, Baumgartner attended Holy In ...
) follows. When the staff discuss their worst first dates, Pam astounds them with a story of how her date forgot about her and left her behind at a minor league hockey game. Their astonishment increases when they realize the date was her now-fiancé, Roy. Later,
Jim Halpert James "Jim" Duncan Halpert is a fictional character in the U.S. version of the television sitcom ''The Office'', portrayed by John Krasinski. He is introduced as a sales representative at the Scranton branch of paper distribution company Dunder ...
(
John Krasinski John Burke Krasinski (; born October 20, 1979) is an American actor and filmmaker. He is known for his role as Jim Halpert on the NBC sitcom ''The Office''. He also served as a producer and occasional director of the series throughout its nine ...
) and Pam break off their respective evening plans to enjoy an impromptu dinner on the roof and watch Dwight and Kevin fool around with fireworks. The next day Jim half-jokingly remarks to Pam that this was their first date. When Pam replies bluntly that it was not a date, Jim is caught by surprise and makes a snide comment about the hockey game date. Hurt, Pam breaks off the conversation. That morning, Dwight, having spent the night in the office, sees Jan coming by to retrieve her car, igniting gossip that she had sex with Michael. Michael reveals to the documentary crew that they made out and talked long into the night before falling asleep. Jan calls and says she regrets what happened, even accusing Michael of deliberately getting her drunk to initiate a romantic encounter with her, but Michael refuses to accept her change of heart. He and Jim share a moment of confusion at their (apparently) unrequited loves.


Production

This episode was the third episode of the series directed by
Greg Daniels Gregory Martin Daniels (born June 13, 1963) is an American screenwriter, television producer, and director. He has worked on several television series, including writing for ''Saturday Night Live'' and ''The Simpsons'', adapting ''The Office'' f ...
. Daniels had previously directed the episodes "
Basketball Basketball is a team sport in which two teams, most commonly of five players each, opposing one another on a rectangular Basketball court, court, compete with the primary objective of #Shooting, shooting a basketball (ball), basketball (appr ...
" and "
The Dundies ''The'' () is a grammatical article in English, denoting persons or things already mentioned, under discussion, implied or otherwise presumed familiar to listeners, readers, or speakers. It is the definite article in English. ''The'' is the m ...
". "The Client" was written by
Paul Lieberstein Paul Bevan Lieberstein (born February 22, 1967) is an American actor, screenwriter, television director and television producer. A Primetime Emmy Award winner, he is best known as writer, as executive producer, and as supporting cast member Toby ...
, who acts on the show as human resources director
Toby Flenderson ''The Office'' is an American television series based on the British television comedy of the same name. The format of the series is a parody of the fly on the wall documentary technique that intersperses traditional situation comedy segments w ...
. The idea for Jan and Michael to have a romantic relationship was conceived by Steve Carell as far back as the filming of the pilot episode. According to writer and producer Greg Daniels "it was like he (Michael) was turned on by his teacher." Writer and actor
Paul Lieberstein Paul Bevan Lieberstein (born February 22, 1967) is an American actor, screenwriter, television director and television producer. A Primetime Emmy Award winner, he is best known as writer, as executive producer, and as supporting cast member Toby ...
said that the first idea that anybody came up for the episode was the final shot, where Jim and Michael look at each other and shake their heads, suggesting that they had been through similar experiences. The rest of the episode was written to lead to that scene.Lieberstein, Paul (Writer/Actor). 2006. "The Client" ommentary track ''The Office'' Season Two (US/NBC Version) VD Los Angeles, CA:
Universal Universal is the adjective for universe. Universal may also refer to: Companies * NBCUniversal, a media and entertainment company ** Universal Animation Studios, an American Animation studio, and a subsidiary of NBCUniversal ** Universal TV, a ...
.
The scene where
Oscar Oscar, OSCAR, or The Oscar may refer to: People * Oscar (given name), an Irish- and English-language name also used in other languages; the article includes the names Oskar, Oskari, Oszkár, Óscar, and other forms. * Oscar (Irish mythology) ...
tells a story about a date getting a background check on him was based on an actual date that Paul Lieberstein went on. While filming, Steve Carell and Tim Meadows improvised a lot of their dinner scene, but most of it never made the final cut. One improvised scene that did make the final cut was the "Baby Back Ribs" song.Daniels, Greg (Producer/Director). 2006. "The Client" ommentary track ''The Office'' Season Two (US/NBC Version) VD Los Angeles, CA:
Universal Universal is the adjective for universe. Universal may also refer to: Companies * NBCUniversal, a media and entertainment company ** Universal Animation Studios, an American Animation studio, and a subsidiary of NBCUniversal ** Universal TV, a ...
.
In an interview,
Jenna Fischer Regina Marie "Jenna" Fischer (born March 7, 1974) is an American actress best known for her portrayal of Pam Beesly on the NBC sitcom ''The Office'' (2005–2013), for which she was nominated for the Primetime Emmy Award for Outstanding Suppor ...
said that the rooftop scene was her favorite to shoot. Fischer recalled that "there was a very small crew up on the roof and they had the cameras really far away." After the main shooting ended, producers decided to do a re-shoot to explain the "Dwigt" situation clearly and concisely. The kiss between Michael and Jan was rehearsed and filmed "many, many, many times", according to B. J. Novak. While editing the kiss between Michael and Jan, Greg Daniels brought many people into the editing room to see if they thought the kiss was too long or not long enough. During the production of the episode, the cast and crew were informed by
NBC The National Broadcasting Company (NBC) is an American English-language commercial broadcast television and radio network. The flagship property of the NBC Entertainment division of NBCUniversal, a division of Comcast, its headquarters are l ...
that the show would be picked up for a whole 22 episodes. Initially, the show's second season had only been brought back for six episodes, to test the water. Despite the lackluster reception the first season had, ratings jumped during the second season to 7.7 million in the fall alone. After the ratings success, Kevin Reilly, NBC Entertainment president, "surprised" the cast and crew of the staff and ordered a full season; he later likened the series to ''
Seinfeld ''Seinfeld'' ( ) is an American television sitcom created by Larry David and Jerry Seinfeld. It aired on NBC from July 5, 1989, to May 14, 1998, over nine seasons and List of Seinfeld episodes, 180 episodes. It stars Seinfeld as Jerry Seinfeld ( ...
'' and ''
Cheers ''Cheers'' is an American sitcom television series that ran on NBC from September 30, 1982, to May 20, 1993, with a total of 275 half-hour episodes across 11 seasons. The show was produced by Charles/Burrows/Charles Productions in association w ...
'', noting that they too had "slow starts".


Cultural references

Michael tells Jan that he moved their meeting from a Radisson to a
Chili's Chili's Grill & Bar is an American casual dining restaurant chain. The company was founded by Larry Lavine in Texas in 1975 and is currently owned and operated by Brinker International. History Chili's first location, a converted postal statio ...
, per advice—that he sent in—to the magazine ''Small Businessman''. During their meeting, Michael tells Christian and Jan the Lighthouse and naval vessel joke. Dwight reveals to the camera that he was once in a production of ''
Oklahoma! ''Oklahoma!'' is the first musical theater, musical written by the duo of Rodgers and Hammerstein. The musical is based on Lynn Riggs' 1931 play, ''Green Grow the Lilacs (play), Green Grow the Lilacs''. Set in farm country outside the town of ...
'', and played the part of "Mutie The Mailman". He explains that the production had too many kids, so they made up extra roles. Michael's screenplay is a parody of secret agent films, most notably the ''
James Bond The ''James Bond'' series focuses on a fictional British Secret Service agent created in 1953 by writer Ian Fleming, who featured him in twelve novels and two short-story collections. Since Fleming's death in 1964, eight other authors have ...
'' franchise. In Michael's screenplay, his love interest is named
Catherine Zeta-Jones Catherine Zeta-Jones (; born 25 September 1969) is a Welsh actress. Known for her versatility, she is the recipient of various accolades, including an Academy Award, a British Academy Film Award, and a Tony Award. In 2010, she was appointed C ...
. The name of Michael's movie has been referenced several other times through the series. In the third season episode "
Product Recall A product recall is a request from a manufacturer to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker/seller at risk of legal action. The recall is an effort to limit ruin ...
", Michael frantically states that, due to the amount of angry customers, the office has been "put at Threat Level Midnight." Michael's screenplay was eventually turned into a home movie, and is viewed by the entire office in the seventh season episode "
Threat Level Midnight "Threat Level Midnight" is the seventeenth episode of the The Office (American season 7), seventh season of the American comedy television program, television series ''The Office (American TV series), The Office'', and the show's 143rd episode ov ...
."


Reception

"The Client" originally aired on NBC in the United States on November 8, 2005. The episode was viewed by 7.5 million viewers and received a 3.8 rating/9% share among adults between the ages of 18 and 49. This means that it was seen by 3.8% of all 18- to 49-year-olds, and 9% of all 18- to 49-year-olds watching television at the time of the broadcast. The episode retained 73 percent of its lead-in "
My Name is Earl ''My Name Is Earl'' is an American television sitcom created by Greg Garcia that aired on the NBC television network from September 20, 2005, to May 14, 2009, in the United States. It was produced by 20th Century Fox Television and starred Ja ...
" audience, the best the show had done up until that point.Alt URL
/ref> An encore presentation of the episode, on April 25, 2006, received 2.4 rating/7% share was viewed by over 4.8 million viewers.Alt URL
/ref> The episode received mostly positive reviews from television critics.
TV Squad Weblogs, Inc. was a blog network that published content on a variety of subjects, including tech news, video games, automobiles and pop culture. At one point, the network had as many as 90 blogs, although the vast majority of its traffic could be ...
's Michael Sciannamea gave the episode a largely positive review wrote that Michael is "totally taken with himself", but still "has shown us his vulnerabilities". Sciannamea noted that, by showing the audience Michael's humanity, the writers were making "this sitcom so compelling". Sciannamea, however, did point out that this is the second week in a row that "Pam is offended by something Jim has said or done", which in his mind "will get tiresome quickly if it continues". "Miss Alli" of
Television Without Pity Television Without Pity (often abbreviated TWoP) was a website that provided detailed recaps of select television dramas, situation comedies and reality TV shows along with discussion forums. These recaps were written with sarcastic criticism an ...
graded the episode with a "B+". ''
Rolling Stone ''Rolling Stone'' is an American monthly magazine that focuses on music, politics, and popular culture. It was founded in San Francisco, San Francisco, California, in 1967 by Jann Wenner, and the music critic Ralph J. Gleason. It was first kno ...
'' named the scene wherein the employees read ''Threat Level: Midnight'' as the tenth funniest in ''The Office's'' first three seasons.Thomas, Lindsey (October 17, 2007
The 25 Greatest Moments from ''The Office''
''
Rolling Stone ''Rolling Stone'' is an American monthly magazine that focuses on music, politics, and popular culture. It was founded in San Francisco, San Francisco, California, in 1967 by Jann Wenner, and the music critic Ralph J. Gleason. It was first kno ...
'', Retrieved June 16, 2008. Archived fro
the original
on 20 October 2007.
Erik Adams of
The A.V. Club ''The A.V. Club'' is an American online newspaper and entertainment website featuring reviews, interviews, and other articles that examine films, music, television, books, games, and other elements of pop-culture media. ''The A.V. Club'' was cre ...
awarded the episode an "A" and called it "a series-best episode of The Office whose series-best status sneaks up on you". He was largely complimentary towards the way the episode built towards a climax, and followed various successful "setup-punchline rhythms". He also applauded the introduction of the ''Threatlevel: Midnight'' screenplay, calling it "a subplot so crucial to the mythology of the series, it would form the basis of an entire episode near the end of Steve Carell’s time in Scranton." Adams ultimately concluded that the episode is "a top-notch ''Office'' installment overall", thanks in large part to the Pam-Jim and Michael-Jan subplots and dynamics.


References


External links


"The Client"
at NBC.com * {{DEFAULTSORT:Client, The The Office (American season 2) episodes 2005 American television episodes