TeamViewer AG is an international

technology company A technology company (or tech company) is an electronics-based technological company, including, for example, business relating to digital electronics, software, and internet-related services, such as e-commerce services. Details According to ''Fo ...

headquartered in

Göppingen Göppingen ( Swabian: ''Geppenge'' or ''Gebbenga'') is a town in southern Germany, part of the Stuttgart Region of Baden-Württemberg. It is the capital of the district Göppingen. Göppingen is home to the toy company Märklin, and it is the b ...

, Germany. The company became known for the TeamViewer remote access and support software of the same name. Today, TeamViewer AG offers its customers a global platform for connecting, monitoring, and controlling computers, machines, and other devices. TeamViewer's software is used in companies of all sizes and from all industries, for example, to digitalize processes along the industrial value chain. The company is listed on the stock exchange and is a member of

MDAX The MDAX is a stock index which lists German companies trading on the Frankfurt Stock Exchange. The index is calculated by Deutsche Börse. Until 2021 included the 60 Prime Standard shares from sectors that rank immediately below (in value of mar ...

and

TecDAX The TecDAX stock index tracks the performance of the 30 largest German companies from the technology sector. In terms of order book turnover and market capitalization the companies rank below those included in the DAX. The TecDax was introduced ...

History

Start-up and growth phase

The foundation of TeamViewer dates back to the release of the first

version Version may refer to: Computing * Software version, a set of numbers that identify a unique evolution of a computer program * VERSION (CONFIG.SYS directive), a configuration directive in FreeDOS Music * Cover version * Dub version * Remix * ''Ve ...

of TeamViewer software in 2005. To reduce travel to customers and present

quality management Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only ...

software remotely, the founder of ''Rossmanith GmbH'' developed the TeamViewer software. The software became the

core product A core product or flagship product is a company's primary promotion, service or product that can be purchased by a consumer. Core products may be integrated into end products, either by the company producing the core product or by other companies ...

of ''TeamViewer GmbH'', which today operates as ''TeamViewer Germany GmbH''. The company's

business model A business model describes how an organization creates, delivers, and captures value,''Business Model Generation'', Alexander Osterwalder, Yves Pigneur, Alan Smith, and 470 practitioners from 45 countries, self-published, 2010 in economic, social, ...

allowed private users to use the software free of charge, while companies had to purchase a paid license. This model continues to date. In 2010, ''TeamViewer GmbH'' was acquired by ''GFI Software''. In 2014, British

private equity firm A private equity firm is an investment management company that provides financial backing and makes investments in the private equity of startup or operating companies through a variety of loosely affiliated investment strategies including leve ...

Permira Permira is a global investment firm. Founded in 1985, the firm advises funds with assets under management of €60+ billion. The Permira funds have made approximately 300 private equity investments in four key sectors: Technology, Consumer, Ser ...

acquired TeamViewer and helped the company develop its international customer base and expand the scope of its products. With a purchase price of around one billion US dollars, the company was classified as a so-called "

unicorn The unicorn is a legendary creature that has been described since antiquity as a beast with a single large, pointed, spiraling horn projecting from its forehead. In European literature and art, the unicorn has for the last thousand years o ...

", the designation for an unlisted company worth at least one billion US dollars.

Initial public offering

From the beginning of 2018, the company changed its business model from the previous sale of

license A license (or licence) is an official permission or permit to do, use, or own something (as well as the document of that permission or permit). A license is granted by a party (licensor) to another party (licensee) as an element of an agreeme ...

s to

subscriptions The subscription business model is a business model in which a customer must pay a recurring price at regular intervals for access to a product or service. The model was pioneered by publishers of books and periodicals in the 17th century, an ...

. This followed a general trend in the

IT industry Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system ( ...

and helped ''TeamViewer GmbH'' to grow further. In preparation for an

IPO An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...

, a new

corporate structure A typical corporate structure consists of various departments that contribute to the company's overall mission and goals. Common departments include Marketing, Finance, Operations management, Human Resource, and IT. These five divisions represent ...

was created in 2019. The newly created TeamViewer AG became the owner of the then renamed ''TeamViewer Germany GmbH''. The initial listing on the

Frankfurt Stock Exchange The Frankfurt Stock Exchange (german: link=no, Börse Frankfurt, former German name – FWB) is the world's 12th largest stock exchange by market capitalization. It has operations from 8:00 am to 10:00 pm ( German time). Organisation Locat ...

in September 2019 was met with strong investor interest. With an issue volume of 2.2 billion euros, it was the largest IPO of a German technology pytt company since 2000 and the largest IPO in Europe in 2019. By the end of 2019, ''TeamViewer AG’s''

shares In financial markets, a share is a unit of equity ownership in the capital stock of a corporation, and can refer to units of mutual funds, limited partnerships, and real estate investment trusts. Share capital refers to all of the shares of an ...

had already been admitted to the

and

stock indices. Recently, TeamViewer expanded its

portfolio Portfolio may refer to: Objects * Portfolio (briefcase), a type of briefcase Collections * Portfolio (finance), a collection of assets held by an institution or a private individual * Artist's portfolio, a sample of an artist's work or a ...

, particularly in industry solutions.

Company

TeamViewer AG is a German

stock corporation A joint-stock company is a business entity in which shares of the company's stock In finance, stock (also capital stock) consists of all the shares by which ownership of a corporation or company is divided.Longman Business English Dicti ...

. Together with its domestic and foreign subsidiaries, it forms the ''TeamViewer Group''. The most important subsidiaries include ''TeamViewer Germany GmbH'', which is responsible for the operating business. TeamViewer AG's shares are traded on the regulated market (

Prime Standard The Prime Standard is a market segment of the Frankfurt Stock Exchange that includes companies which comply with transparency standards higher than those of the General Standard, which is regulated by law. The Prime Standard includes quarterly repor ...

) of the Frankfurt Stock Exchange. Around 75% of TeamViewer AG's shares are in

free float In the context of stock markets, the public float or free float represents the portion of shares of a corporation that are in the hands of public investors as opposed to locked-in shares held by promoters, company officers, controlling-interest inv ...

. Important

shareholder A shareholder (in the United States often referred to as stockholder) of a corporation is an individual or legal entity (such as another corporation, a body politic, a trust or partnership) that is registered by the corporation as the legal own ...

s are

Norges Bank Norges Bank / Noregs Bank is the central bank of Norway. The bank shall promote economic stability in Norway. Norges Bank also manages the Government Pension Fund of Norway and the bank’s own foreign exchange reserves. History The history of ...

, and

BlackRock BlackRock, Inc. is an American Multinational corporation, multi-national investment company based in New York City. Founded in 1988, initially as a Enterprise risk management, risk management and fixed income institutional asset manager, BlackR ...

Management

The Management Board of TeamViewer AG consists of Oliver Steil (

Chief Executive Officer A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...

), Michael Wilkens (

Chief Financial Officer The chief financial officer (CFO) is an officer of a company or organization that is assigned the primary responsibility for managing the company's finances, including financial planning, management of financial risks, record-keeping, and financ ...

) and Peter Turner (

Chief Commercial Officer The chief commercial officer (CCO) (sometime referred to as the chief business officer) is an executive-level role, with the holder being responsible for the commercial strategy and the development of an organization. It typically involves activi ...

). The extended Management Board (Senior Leadership Team) consists of nine people. The Supervisory Board of TeamViewer AG has six members. Its

chairman The chairperson, also chairman, chairwoman or chair, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the grou ...

is Abraham Peled.

Locations

''TeamViewer AG's''

headquarters Headquarters (commonly referred to as HQ) denotes the location where most, if not all, of the important functions of an organization are coordinated. In the United States, the corporate headquarters represents the entity at the center or the to ...

is located at Bahnhofsplatz in Göppingen. The building had been constructed by the city and was originally intended to be used as an extension of the

city hall In local government, a city hall, town hall, civic centre (in the UK or Australia), guildhall, or a municipal building (in the Philippines), is the chief administrative building of a city, town, or other municipality. It usually houses ...

, before it was offered to the rapidly growing company to keep it in Göppingen. Internationally, TeamViewer AG has numerous

subsidiaries A subsidiary, subsidiary company or daughter company is a company owned or controlled by another company, which is called the parent company or holding company. Two or more subsidiaries that either belong to the same parent company or having a sa ...

and

location In geography, location or place are used to denote a region (point, line, or area) on Earth's surface or elsewhere. The term ''location'' generally implies a higher degree of certainty than ''place'', the latter often indicating an entity with an ...

s on all continents. For example, the key locations for research and development are

Yerevan Yerevan ( , , hy, Երևան , sometimes spelled Erevan) is the capital and largest city of Armenia and one of the world's List of oldest continuously inhabited cities, oldest continuously inhabited cities. Situated along the Hrazdan River, Y ...

Armenia Armenia (), , group=pron officially the Republic of Armenia,, is a landlocked country in the Armenian Highlands of Western Asia.The UNbr>classification of world regions places Armenia in Western Asia; the CIA World Factbook , , and ''Ox ...

and

Ioannina Ioannina ( el, Ιωάννινα ' ), often called Yannena ( ' ) within Greece, is the capital and largest city of the Ioannina regional unit and of Epirus, an administrative region in north-western Greece. According to the 2011 census, the c ...

Greece Greece,, or , romanized: ', officially the Hellenic Republic, is a country in Southeast Europe. It is situated on the southern tip of the Balkans, and is located at the crossroads of Europe, Asia, and Africa. Greece shares land borders with ...

Acquisitions

* 2020: Ubimax, Germany, a specialized

augmented reality Augmented reality (AR) is an interactive experience that combines the real world and computer-generated content. The content can span multiple sensory modalities, including visual, auditory, haptic, somatosensory and olfactory. AR can be de ...

software provider for wearables * 2021: Upskill, United States, an industrial augmented reality software provider * 2021: Xaleon, Austria, a

customer engagement Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various online or offline channels. According to Hollebeek, Srivastava and Chen's (2019, p. 166) S-D lo ...

solutions provider * 2021: Viscopic, Germany, a mixed-reality solutions provider

Products

Software

TeamViewer became known primarily for a solution for remote access to, as well as remote control and maintenance of, computers and

mobile device A mobile device (or handheld computer) is a computer small enough to hold and operate in the hand. Mobile devices typically have a flat LCD or OLED screen, a touchscreen interface, and digital or physical buttons. They may also have a physical ...

s. The software, called TeamViewer, supports all major

desktop A desktop traditionally refers to: * The surface of a desk (often to distinguish office appliances that fit on a desk, such as photocopiers and printers, from larger equipment covering its own area on the floor) Desktop may refer to various compu ...

smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whic ...

, and

tablet Tablet may refer to: Medicine * Tablet (pharmacy), a mixture of pharmacological substances pressed into a small cake or bar, colloquially called a "pill" Computing * Tablet computer, a mobile computer that is primarily operated by touching the s ...

operating systems, including

Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for serv ...

macOS macOS (; previously OS X and originally Mac OS X) is a Unix operating system developed and marketed by Apple Inc. since 2001. It is the primary operating system for Apple's Mac computers. Within the market of desktop and lapt ...

, Android, and

iOS iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also includes ...

. The software is free for private,

non-commercial A non-commercial (also spelled noncommercial) activity is an activity that does not, in some sense, involve commerce, at least relative to similar activities that do have a commercial objective or emphasis. For example, advertising-free community ...

use.

Platform

The TeamViewer platform enables the connection of a wide range of devices in companies of all sizes and from all industries. Also, TeamViewer offers

applications Application may refer to: Mathematics and computing * Application software, computer software designed to help the user to perform specific tasks ** Application layer, an abstraction layer that specifies protocols and interface methods used in a c ...

to help frontline workers simplify their work processes with step-by-step instructions or to help service technicians remotely solve complex problems on machines. There are interfaces to other applications and services, such as

Microsoft Teams Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily competes with the similar service Slack, offering workspace chat and videoconferencin ...

Sponsoring

Since 2020, TeamViewer AG has been the main sponsor of the

Handball-Bundesliga The Handball-Bundesliga (HBL) is the top German professional handball league. From 2007 onwards, the league was sponsored by Toyota and has officially been called the ''Toyota Handball-Bundesliga''. This lasted until 2012 when the Deutsche K ...

teams of

Frisch Auf Göppingen Turn- und Polizeisportgemeinschaft Frisch Auf Göppingen e.V. is a sports club from Germany, located in Göppingen, Baden-Württemberg. The club's men's handball team plays under the name FRISCH AUF! Göppingen in Handball-Bundesliga. Nine-time c ...

. In 2021, TeamViewer AG became the principal shirt sponsor of

Manchester United Manchester () is a city in Greater Manchester, England. It had a population of 552,000 in 2021. It is bordered by the Cheshire Plain to the south, the Pennines to the north and east, and the neighbouring city of City of Salford, Salford to ...

in a five year deal starting from the 2021–22 season. The

Premier League The Premier League (legal name: The Football Association Premier League Limited) is the highest level of the men's English football league system. Contested by 20 clubs, it operates on a system of promotion and relegation with the English Foo ...

club also plans to use the company's solutions for the digitalization of fan experiences and business processes. The same year, TeamViewer AG entered a partnership with the

Mercedes-AMG Petronas Formula One Team Mercedes-Benz, a brand of the Mercedes-Benz Group, has been involved in Formula One as both team owner and engine manufacturer for various periods since 1954. The Mercedes-AMG Petronas F1 Team, which is based in Brackley, England, and possesses ...

and the

Mercedes-EQ Formula E Team The Mercedes-EQ Formula E Team was a German racing team that competed in Formula E. The team made its debut at the 2019 Diriyah ePrix as part of the 2019–20 season, and Mercedes concluded their involvement with the team at the end of the ...

. Besides prominent branding on cars and drivers’ racing suits and teamwear, the partnership includes transferring use cases from the racetrack to the industrial environment of TeamViewer’s customers.

References

External links

* {{TecDAX companies Publicly traded companies of Germany German companies established in 2005 Software companies established in 2005 Software companies of Germany Companies based in Baden-Württemberg