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A big-box store (also hyperstore, supercenter, superstore, or megastore) is a physically large retail establishment, usually part of a
chain A chain is a serial assembly of connected pieces, called links, typically made of metal, with an overall character similar to that of a rope in that it is flexible and curved in compression but linear, rigid, and load-bearing in tension. A ...
of stores. The term sometimes also refers, by extension, to the company that operates the store. The term "big-box" references the typical appearance of buildings occupied by such stores. Commercially, big-box stores can be broken down into two categories: general merchandise (examples include Walmart, Target, and Kmart), and specialty stores (such as The Home Depot, Barnes & Noble, or
Best Buy Best Buy Co. Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music, it was rebr ...
), which specialize in goods within a specific range, such as hardware,
books A book is a medium for recording information in the form of writing or images, typically composed of many pages (made of papyrus, parchment, vellum, or paper) bound together and protected by a cover. The technical term for this physical a ...
, or
consumer electronics Consumer electronics or home electronics are electronic ( analog or digital) equipment intended for everyday use, typically in private homes. Consumer electronics include devices used for entertainment, communications and recreation. Usually ...
, respectively. In the late 20th and early 21st centuries, many traditional retailers and supermarket chains that typically operate in smaller buildings, such as
Tesco Tesco plc () is a British Multinational corporation, multinational groceries and general merchandise retailer headquartered in Welwyn Garden City, England. In 2011 it was the third-largest retailer in the world measured by gross revenues an ...
and Praktiker, opened stores in the big-box-store format in an effort to compete with big-box chains, which are expanding internationally as their home markets reach maturity. The store may sell general
dry goods Dry goods is a historic term describing the type of product line a store carries, which differs by region. The term comes from the textile trade, and the shops appear to have spread with the mercantile trade across the British Empire (and forme ...
, in which case it is a general merchandise retailer (however, traditional department stores, as the predecessor format, are generally not classified as "big box"), or may be limited to a particular specialty (such establishments are often called "
category killer A category killer is a retailer, often a big-box store, that specializes in and carries a large product assortment of a given category. Their wide merchandise selections, deep supply, large buying power, and a comparative advantage to other retailer ...
s"), or may also sell groceries, in which case some countries (mostly in Europe) use the term
hypermarket A hypermarket (sometimes called a hyperstore, supercentre or superstore) is a big-box store combining a supermarket and a department store. The result is an expansive retail facility carrying a wide range of products under one roof, including ...
. In the U.S., there is no specific term for general merchandisers who also sell groceries. Both Target and Walmart offer groceries in most branches in the U.S. Big-box stores are often clustered in shopping centers, which are typically called retail parks in the United Kingdom. In the United States, when they range in size from to , they are often referred to as power centers.


Big-box stores in various countries


Australia

In 1969,
Kmart Australia Kmart Australia Limited ( /ˈkeɪmɑːrt/ ''KAY-mart'', doing business as Kmart, Kmart Australia, Kmart New Zealand and Kmart Australia And New Zealand and stylised as ''Kmart'') is an Australian chain of department stores owned by the Kmart ...
opened its first 5 Big-box type stores across Australia. The first opened in Burwood East, Melbourne in April, followed by
Blacktown Blacktown is a suburb in the City of Blacktown, in Greater Western Sydney, in the state of New South Wales, Australia. Blacktown is located west of the Sydney central business district. It is one of the most multicultural places within Great ...
in Greater Western Sydney, 2 stores in suburban
Adelaide Adelaide ( ) is the capital city of South Australia, the state's largest city and the fifth-most populous city in Australia. "Adelaide" may refer to either Greater Adelaide (including the Adelaide Hills) or the Adelaide city centre. The dem ...
and a store in suburban
Perth Perth is the capital and largest city of the Australian state of Western Australia. It is the fourth most populous city in Australia and Oceania, with a population of 2.1 million (80% of the state) living in Greater Perth in 2020. Perth is ...
.
IKEA IKEA (; ) is a Dutch multinational conglomerate based in the Netherlands that designs and sells , kitchen appliances, decoration, home accessories, and various other goods and home services. Started in 1943 by Ingvar Kamprad, IKEA has been ...
began operation in Australia in 1975.
Bunnings Warehouse Bunnings Group Limited, trading as Bunnings Warehouse or Bunnings, is an Australian household hardware chain. The chain has been owned by Wesfarmers since 1994, and has stores in Australia and New Zealand. Bunnings was founded in Perth, Wester ...
followed in 1995 and Mitre 10 Australia adopted the model with the "Mitre 10 Mega" stores first opening at Beenleigh, Queensland in 2004.
Costco Costco Wholesale Corporation (doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only big-box retail stores (warehouse club). As of 2022, Costco i ...
has since expanded across Australia since opening its first store in 2009.


Canada

Apart from major
American American(s) may refer to: * American, something of, from, or related to the United States of America, commonly known as the "United States" or "America" ** Americans, citizens and nationals of the United States of America ** American ancestry, pe ...
big-box stores such as Walmart Canada and briefly now-defunct
Target Canada Target Canada Co. was the Canadian subsidiary of the Target Corporation, the eighth-largest retailer in the United States. Formerly headquartered in Mississauga, Ontario, the subsidiary was formed with the acquisition of Zellers store leases fr ...
, there are many retail chains operating exclusively in Canada. These include stores such as (followed after each slash by the owner) Hudson's Bay/
Home Outfitters Home Outfitters (known as Déco Découverte in Quebec; originally called Bed, Bath & More) was a Canadian retail home decor chain, owned by Hudson's Bay Company, that sold bedding, towels, houseware Household goods are goods and products used wi ...
, Loblaws/ Real Canadian Superstore, Rona,
Winners Winners Merchants International L.P is a chain of off-price Canadian department stores owned by TJX Companies. It offers brand name clothing, footwear, bedding, furniture, fine jewelry, beauty products, and housewares. Products are at a 20-60% ...
/
HomeSense HomeSense (stylized as Homesense in Europe and the United States) is a Canadian chain of discount home furnishing stores owned by TJX Companies. It originated in Canada in 2001, and was expanded to Europe in 2008 and the United States in 2017. O ...
,
Canadian Tire Canadian Tire Corporation, Limited is a Canadian retail company which operates in the automotive, hardware, sports, leisure and housewares sectors. Its Canadian operations include: Canadian Tire (including Canadian Tire Petroleum gas stations a ...
/ Mark's/
Sport Chek Sport Chek is the largest Canadian retailer of sporting clothing and sports equipment, with 191 stores throughout Canada as of 2020. It is the only national big box sporting goods retailer in Canada, although it is absent in the Northwest Territ ...
, Shoppers Drug Mart,
Chapters Chapter or Chapters may refer to: Books * Chapter (books), a main division of a piece of writing or document * Chapter book, a story book intended for intermediate readers, generally age 7–10 * Chapters (bookstore), Canadian big box bookstore ...
/
Indigo Books and Music Indigo Books & Music Inc., known as "Indigo" and stylized "!ndigo", is Canada's only major English-language bookstore chain. It is Canada's largest book, gift, and specialty toy retailer, operating stores in all ten provinces and one terr ...
,
Sobeys Sobeys Inc. is the second largest supermarket chain in Canada, with over 1,500 stores operating across Canada under a variety of banners. Headquartered in Stellarton, Nova Scotia, it operates stores in all ten provinces and accumulated sales of ...
, and many others. The indigenous Loblaw Companies Limited has expanded and multiplied its Real Canadian Superstore (and Maxi & Cie in Quebec) branded outlets to try to fill any genuine big-box market and fend off the damaging competition that a large Walmart penetration would inflict on Canadian-based retailers. In the early 21st century, commercial developers in Canada such as
RioCan RioCan Real Estate Investment Trust is the second-largest real estate investment trust (REIT) in Canada. It has an enterprise value of approximately $14 billion, and owns 289 primarily retail properties, with a net leasable area of 44 million ...
chose to build big-box stores (often grouped together in so-called " power centres") in lieu of traditional shopping malls. Examples include Deerfoot Meadows ( Calgary), Stonegate Shopping Centre and Preston Crossing ( Saskatoon),
South Edmonton Common South Edmonton Common is one of Canada's largest retail power centres, and when it will be completely developed, it will spread over and contain some of retail space, making it one of the largest open-air retail development in North America. ...
( Edmonton), and
Heartland Town Centre Heartland Town Centre is an outdoor shopping centre located in Mississauga, Ontario, Canada. Heartland Town Centre occupies of space and has 180 stores, making it is one of Canada's largest malls. Heartland Town Centre is owned and managed by Ca ...
( Mississauga). There are currently more than 300 power centers, which usually contain multiple big-box stores, located throughout Canada.


China

Most large grocery stores in China are of the big-box variety, selling big screen TVs, computers, mobile phones, bicycles, and clothing. Many foreign names appear, such as
Carrefour Carrefour () is a French multinational retail and wholesaling corporation headquartered in Massy, France. The eighth-largest retailer in the world by revenue, it operates a chain of hypermarkets, groceries stores and convenience stores, which ...
,
Auchan Auchan () is a French multinational retail group headquartered in Croix, France. It was founded in 1961 by Gérard Mulliez and is owned by the Mulliez family, who has 95% stake in the company. With 354,851 employees, of which 261,000 have 5% ...
,
Tesco Tesco plc () is a British Multinational corporation, multinational groceries and general merchandise retailer headquartered in Welwyn Garden City, England. In 2011 it was the third-largest retailer in the world measured by gross revenues an ...
, Lotte Mart, and Walmart, as well as dozens of Chinese chains. Most stores are three stories with moving sidewalk-style escalators. Some stores are so large as to have 60 checkout terminals and their own fleet of buses to bring customers to the store at no charge.


France

Many configurations exist: the
hypermarket A hypermarket (sometimes called a hyperstore, supercentre or superstore) is a big-box store combining a supermarket and a department store. The result is an expansive retail facility carrying a wide range of products under one roof, including ...
that sells many kinds of goods under one roof (like French chains
Carrefour Carrefour () is a French multinational retail and wholesaling corporation headquartered in Massy, France. The eighth-largest retailer in the world by revenue, it operates a chain of hypermarkets, groceries stores and convenience stores, which ...
,
Auchan Auchan () is a French multinational retail group headquartered in Croix, France. It was founded in 1961 by Gérard Mulliez and is owned by the Mulliez family, who has 95% stake in the company. With 354,851 employees, of which 261,000 have 5% ...
, and
E.Leclerc E.Leclerc (informally simply Leclerc, ) is a French cooperative society and hypermarket chain, headquartered in Ivry-sur-Seine. E.Leclerc was established on 1 January 1948 by Édouard Leclerc in Brittany. E.Leclerc currently has more than 7 ...
), most of which are integrated within a shopping mall; the
supermarket A supermarket is a self-service Retail#Types of outlets, shop offering a wide variety of food, Drink, beverages and Household goods, household products, organized into sections. This kind of store is larger and has a wider selection than earli ...
that is a smaller version of a hypermarket; the market located in city centres; the department store, which first appeared in Paris, then opened in other parts of the world; the "category killer" superstore that mainly sells goods in a particular domain (automotive, electronics, home furniture, etc.); and the
warehouse store A warehouse store or warehouse supermarket is a food and grocery retailer that operates stores geared toward offering deeper discounted prices than a traditional supermarket. These stores offer a no-frills experience and warehouse shelving stocke ...
, like
Metro Cash and Carry Metro AG is a German multinational company based in Düsseldorf which operates business membership only cash and carry stores primarily under the Metro brand. Until 2020 it was also active in general retail business through Real division, ...
(for professionals only) and
Costco Costco Wholesale Corporation (doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only big-box retail stores (warehouse club). As of 2022, Costco i ...
, who opened its first store in June, 2017.


Hong Kong

To contend against
Carrefour Carrefour () is a French multinational retail and wholesaling corporation headquartered in Massy, France. The eighth-largest retailer in the world by revenue, it operates a chain of hypermarkets, groceries stores and convenience stores, which ...
, PARKnSHOP opened the first superstore in 1996 based on the concept of a wet market. Most superstores in Hong Kong emphasizes one-stop shopping, such as providing car park services. Today, PARKnSHOP has more than 50 superstores and megastores, making it the largest superstore network in Hong Kong. The first
Wellcome Wellcome () is a supermarket chain owned by British conglomerate Jardine Matheson Holdings via its DFI Retail Group subsidiary. The Wellcome supermarket chain is one of the two largest supermarket chains in Hong Kong, the other being Parkn ...
superstore opened in 2000 and it has only 17 superstores. In addition, CRC has four superstores in Hong Kong. Because Hong Kong is a very densely populated city, the sizes of superstores are considerably smaller than those in other countries. Some superstores are running at deficit, such as Chelsea Heights which therefore has stopped selling fresh fish. Furthermore, some PARKnSHOP superstores and megastores, such as Fortress World, belong to the same corporation, Hutchison Whampoa.


India

India has been going through a retail revolution since the late 1990s, following the introduction of
Big Bazaar Big Bazaar was an Indian retail chain of hypermarkets, discount department stores, and grocery stores. The retail chain was founded by Kishore Biyani under his parent organisation Future Group, which is known for having a significant prominenc ...
in 2001. However, even before that, large retail stores were not uncommon in India. Spencer's, a popular hypermart, traces its history as far back as 1863. Likewise
Saravana Stores Saravana Stores, founded in 1969, is a chain of retail stores in India. It is the largest family owned business retail chain in India. According to Kishore Biyani of Big Bazaar, it is India's No. 1 retail store in one locality. Locations Sar ...
operating as a large independent showroom format since 1969, continue to grow in a mammoth manner. Saravana Stores operating format is said to be the inspiration for Big Bazaar's Kishore Biyani. Similarly, conglomerates, such as Raheja's, Future Group, Bharti, Godrej, Reliance, and TATA, have over the last decade ventured into large-format retail chains. However, most of the stores opened in large malls and not as independent big-box format stores, even though small and medium enterprises (SMEs) still account for the majority of the daily consumer transaction needs. However, the most successful consumer retail chain that took the market and penetrated also to tier 2 and tier 3 cities was D Mart, owned by Avenue Supermarkets Limited. An attempt was made to allow international large format retailers such as Walmart into the country. However, it was successfully opposed by small retailers citing job elimination due to increased efficiency and lowered prices due to fewer losses and lower costs. Big-box format stores in India were opened by
IKEA IKEA (; ) is a Dutch multinational conglomerate based in the Netherlands that designs and sells , kitchen appliances, decoration, home accessories, and various other goods and home services. Started in 1943 by Ingvar Kamprad, IKEA has been ...
in the city of Hyderabad, and subsequently, in the city of Navi Mumbai.


Republic of Ireland

In Ireland, large merchandise stores in the style of U.S. superstores were not a part of the retail sector until the late 20th century.
Dunnes Stores Dunnes Stores is an Irish multinational retail chain that primarily sells food, clothes and household wares. In addition to its main customer base in Ireland, the chain also has operations in Spain, and formerly in England and Scotland. The fo ...
have traditionally had a supermarket-plus-household-and-clothes model and now have some large stores.
Tesco Ireland Tesco Ireland is the Irish subsidiary of supermarket group Tesco. Tesco Ireland was formed by Tesco plc's 1997 purchase of the Irish retailing operations of Associated British Foods, namely Powers' Supermarkets Limited and its subsidiaries, tr ...
now runs upwards of 19 hypermarkets across the country.


New Zealand

The big-box phenomenon hit New Zealand in the late 1980s, with the introduction of
Kmart Australia Kmart Australia Limited ( /ˈkeɪmɑːrt/ ''KAY-mart'', doing business as Kmart, Kmart Australia, Kmart New Zealand and Kmart Australia And New Zealand and stylised as ''Kmart'') is an Australian chain of department stores owned by the Kmart ...
and later the " Warehouse" superstore, a local company. Mitre 10 New Zealand opened their first Mega in 2004 at Hastings, New Zealand six months before the Australian Mega store; it opened to great success with 20 more stores opening within two years. Australian-owned Bunnings Warehouse opened its first store in New Zealand in 2006.


United Kingdom

In the United Kingdom, Makro and
Costco Costco Wholesale Corporation (doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only big-box retail stores (warehouse club). As of 2022, Costco i ...
membership-only warehouse club stores have been around for 4 decades. General merchandise shops along the lines of U.S. superstores are not a large part of the retail sector, but this has been changing in recent years, with the creation of extra-large supermarkets such as
Tesco Tesco plc () is a British Multinational corporation, multinational groceries and general merchandise retailer headquartered in Welwyn Garden City, England. In 2011 it was the third-largest retailer in the world measured by gross revenues an ...
and
Asda Asda Stores Ltd. () (often styled as ASDA) is a British supermarket chain. It is headquartered in Leeds, England. The company was founded in 1949 when the Asquith family merged their retail business with the Associated Dairies company of Yorks ...
selling a broader range of non-food goods, typically in out-of-town shopping centres or retail parks. As in the US, such large shops are sometimes called '' anchor tenants''. The growth of online retail and budget retail has led to these chains moving away from the large out-of-town supermarkets which have waned in popularity. The term "big-box store" is not used in the UK. "Superstore" is sometimes used, but with a slightly different meaning: on road signs it means "large supermarket"; in self-service shop names it denotes an outlet larger than that particular chain's usual size.


United States

In the United States, some big-box stores may specialize in categories of merchandise ("
category killer A category killer is a retailer, often a big-box store, that specializes in and carries a large product assortment of a given category. Their wide merchandise selections, deep supply, large buying power, and a comparative advantage to other retailer ...
"), such as
Best Buy Best Buy Co. Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music, it was rebr ...
in electronics and appliances and Kohl's, Burlington, and
Nordstrom Rack Nordstrom Rack is an American off-price department store chain founded in 1973. It is a sister brand to the luxury department store chain Nordstrom. As of 2021, Nordstrom Rack operates 352 stores in 41 U.S. states and three Canadian provinces ...
in apparel and home furnishings. Big-box general merchandise retailers such as Target and Walmart are similar to the global concept of a
hypermarket A hypermarket (sometimes called a hyperstore, supercentre or superstore) is a big-box store combining a supermarket and a department store. The result is an expansive retail facility carrying a wide range of products under one roof, including ...
, although they do not always have a grocery section, and the term "hypermarket" is not in common use in the United States. "Discount store," "megastore," and "superstore" are sometimes used in addition to the industry term "general merchandise retailer." The category began in 1962, when Walmart, Kmart,
Meijer Meijer Inc. (, ; stylized as meijer) is an American supercenter chain that primarily operates throughout the Midwest. Its corporate headquarters are in Walker, Michigan, which is a part of the Grand Rapids metropolitan area. Founded in 1934 a ...
, Target (the discount brand of Dayton department store), and Woolco (the discount brand of the Woolworth department store) all opened. These were called "
discount stores A discount store or discounter offers a retail format in which products are sold at prices that are in principle lower than an actual or supposed "full retail price". Discounters rely on bulk purchasing and efficient distribution to keep down cost ...
" — still an industry term for this type of store — and which between the 1960s and 1980s started to open larger-format stores called "megastores." These stores served the newly enlarged population of customers with cars, being located in suburbs and surrounded by ample parking lots. They were enabled by the decline of laws which prevented large retailers from getting bulk discounts.
Warehouse club A warehouse club (or wholesale club) is a retail store, usually selling a wide variety of merchandise, in which customers may buy large, wholesale quantities of the store's products, which makes these clubs attractive to both bargain hunters ...
stores are another category of big-box general merchandise stores, such as Sam's Club,
Costco Costco Wholesale Corporation (doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only big-box retail stores (warehouse club). As of 2022, Costco i ...
, and
BJ's Wholesale Club BJ's Wholesale Club Holdings, Inc., commonly referred as BJ's, is an American membership-only warehouse club chain based in Marlborough, Massachusetts, operating on the East Coast of the United States in addition to Ohio, Michigan, and Indiana. ...
. They require membership to purchase and often require purchasing larger quantities of goods at once.


The First Big Box Stores

Kmart built one of the first big box stores. Soon other companies such as Walmart soon followed.


Typical architectural characteristics

* Large, free-standing, shoebox, generally single-floor structure built on a concrete slab. The flat roof and ceiling trusses are generally made of steel, and the walls are concrete block clad in
metal A metal (from Greek μέταλλον ''métallon'', "mine, quarry, metal") is a material that, when freshly prepared, polished, or fractured, shows a lustrous appearance, and conducts electricity and heat relatively well. Metals are typica ...
or masonry siding. * The structure typically sits in the middle of a large, paved parking lot. The exterior is designed primarily for access by motor vehicles, rather than by pedestrians. * Floor space several times greater than traditional retailers in the sector, providing for a large amount of merchandise; in North America, generally more than 50,000 square feet (4,650 m2), sometimes approaching 200,000 square feet (18,600 m2), though varying by sector and market. In countries where rentable space is at a premium, such as the United Kingdom, the relevant numbers are smaller and stores are more likely to have two or more floors.


Criticism


Labor

Big-box development has at times been opposed by labor unions because the employees of such stores are usually not unionized. Unions such as the United Food and Commercial Workers Local 770 and the Joint Labor Management Committee of the Retail Food Industry have expressed concern about the grocery market because stores such as Kmart, Target, and Walmart now sell groceries. Unions and cities are attempting to use land-use ordinances to restrict these businesses.


Urban planning

Because it is generally inaccessible to pedestrians and often can only be reached by motor vehicles, the big-box store has been criticized as unsustainable and a failure of urban planning.


See also

* List of superstores * List of hypermarkets *
Supplier convergence Supplier convergence is a business model in which a company offers a combination of services or products that were previously supplied by separate companies. It is not to be confused with product convergence, where one product combines and replac ...
* Types of retail outlets


References

{{Reflist, 30em


External links

* Howard, Theresa,
Big-box stores squeeze into Big Apple
" '' USA Today'', October 18, 2004
"Big box retailers versus boutique shops"
by
TV3 (New Zealand) Three ( mi, Toru), stylized as +HR=E, is a New Zealand nationwide television channel. Launched on 26 November 1989 as TV3, it was New Zealand's first private broadcasting, privately owned television channel. The channel currently broadcasts nat ...
* Business Essentials
"Big-Box Retailers"
by Adam Hayes at Investopedia, 25 September 2021
Big Box Sprawl PDF
from the National Trust for Historic Preservation
bigboxreuse.com
Re-use of big box store buildings Retail formats