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Site Finder was a
wildcard DNS record A wildcard DNS record is a record in a DNS zone that will match requests for non-existent domain names. A wildcard DNS record is specified by using a * as the leftmost label (part) of a domain name, e.g. *.example.com. The exact rules for when a wi ...
for all
.com The domain name .com is a top-level domain (TLD) in the Domain Name System (DNS) of the Internet. Added at the beginning of 1985, its name is derived from the word ''commercial'', indicating its original intended purpose for domains registere ...
and .net unregistered domain names, run by .com and .net
top-level domain A top-level domain (TLD) is one of the domains at the highest level in the hierarchical Domain Name System of the Internet after the root domain. The top-level domain names are installed in the root zone of the name space. For all domains in ...
operator
VeriSign Verisign Inc. is an American company based in Reston, Virginia, United States that operates a diverse array of network infrastructure, including two of the Internet's thirteen root nameservers, the authoritative registry for the , , and gene ...
between 15 September 2003 and 4 October 2003.


Site Finder

All Internet users who accessed any unregistered domains in the .com and .net domain space, were redirected to a VeriSign
web portal A web portal is a specially designed website that brings information from diverse sources, like emails, online forums and search engines, together in a uniform way. Usually, each information source gets its dedicated area on the page for displayi ...
with information about VeriSign products and links to "partner" sites. This gave VeriSign the advantage of receiving greater revenue from advertising and from users wishing to register these domain names. It had the effect of "capturing" the
web traffic Web traffic is the data sent and received by visitors to a website. Since the mid-1990s, web traffic has been the largest portion of Internet traffic. Sites monitor the incoming and outgoing traffic to see which parts or pages of their site are ...
for several million mis-typed or experimental web accesses per day, and meant that VeriSign effectively "owned" all possible .com and .net domains that had not been bought by others, and could use them as an advertising platform. VeriSign described the change as an attempt to improve the Web browsing experience for the naive user, without mentioning any use the domain name system other than by browsers. VeriSign's critics saw this claim as disingenuous. Certainly, the change led to a dramatic increase in the amount of Internet traffic arriving at verisign.com. According to the web traffic measurement company
Alexa Alexa may refer to: Technology *Amazon Alexa, a virtual assistant developed by Amazon * Alexa Internet, a defunct website ranking and traffic analysis service * Arri Alexa, a digital motion picture camera People * Alexa (name), a given name a ...
, in the year prior to the change verisign.com was around the 2,500th most popular website. In the weeks following the change, the site came into the top 20 most popular sites, and reached the top 10 in the aftermath of the change and surrounding controversy.


Issues and controversy

There was a storm of controversy among network operators and competing domain registrars, particularly on the influential NANOG and
ICANN The Internet Corporation for Assigned Names and Numbers (ICANN ) is an American multistakeholder group and nonprofit organization responsible for coordinating the maintenance and procedures of several databases related to the namespaces ...
mailing lists, some of whom asserted: * that the redirection was contrary to the proper operation of the DNS, ICANN policy, and the Internet architecture in general; * that VeriSign breached its trust with the Internet community by using technical architecture for marketing purposes; * that the redirection broke various RFCs and disrupted existing Internet services, such as
email Electronic mail (email or e-mail) is a method of exchanging messages ("mail") between people using electronic devices. Email was thus conceived as the electronic ( digital) version of, or counterpart to, mail, at a time when "mail" mean ...
relay and filtering (
spam Spam may refer to: * Spam (food), a canned pork meat product * Spamming, unsolicited or undesired electronic messages ** Email spam, unsolicited, undesired, or illegal email messages ** Messaging spam, spam targeting users of instant messaging ...
filters were not able to detect the validity of domain names); * that the redirection amounted to
typosquatting Typosquatting, also called URL hijacking, a sting site, or a fake URL, is a form of cybersquatting, and possibly brandjacking which relies on mistakes such as typos made by Internet users when inputting a website address into a web browser. Shoul ...
where the unregistered domain being resolved is a spelling mistake for a famous registered domain; * that VeriSign abused its technical control over the .com and .net domains by exerting a ''de facto'' monopoly control; * that VeriSign may have been in breach of its contracts for running the .com and .net domains; * that the Site Finder service assumed that all DNS traffic was caused by Web clients, ignoring the fact that DNS is used by other applications such as networked printers, FTP software, and dedicated communications applications. If users of these applications accidentally entered a wrong host name, instead of a meaningful "host not found" error they would get a "request timed out" error, making it look like the server existed but is not responding. No statement by VeriSign in support of Site Finder even acknowledged the existence of DNS traffic not caused by Web clients, although they published implementation details which mentioned this traffic. * that Site Finder contained an
end-user license agreement An end-user license agreement or EULA () is a legal contract between a software supplier and a customer or end-user, generally made available to the customer via a retailer acting as an intermediary. A EULA specifies in detail the rights and rest ...
which stated that the user accepts the terms by using the service—but since mistyping an address automatically caused the service to be used, users could not refuse to accept the terms. Others were concerned that the Site Finder service was written entirely in
English English usually refers to: * English language * English people English may also refer to: Peoples, culture, and language * ''English'', an adjective for something of, from, or related to England ** English national ...
and therefore was not accessible by non-English speakers. The
Internet Architecture Board The Internet Architecture Board (IAB) is "a committee of the Internet Engineering Task Force (IETF) and an advisory body of the Internet Society (ISOC). Its responsibilities include architectural oversight of IETF activities, Internet Standards ...
composed a document detailing many of the technical arguments against registry-level wildcards; this was used by ICANN as part of its supporting arguments for its action.


Fallout

A number of workarounds were developed to locally disable the effects of Site Finder on a per-network basis. Most notably, the
Internet Systems Consortium Internet Systems Consortium, Inc., also known as ISC, is a Delaware-registered, 501(c)(3) non-profit corporation that supports the infrastructure of the universal, self-organizing Internet by developing and maintaining core production-quality sof ...
announced that it had produced a version of the
BIND BIND () is a suite of software for interacting with the Domain Name System (DNS). Its most prominent component, named (pronounced ''name-dee'': , short for ''name daemon''), performs both of the main DNS server roles, acting as an authoritative ...
DNS software that could be configured by
Internet service provider An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise priva ...
s to filter out wildcard DNS from certain domains; this software was deployed by a number of ISPs. On October 4, 2003, as a result of a strong letter from
ICANN The Internet Corporation for Assigned Names and Numbers (ICANN ) is an American multistakeholder group and nonprofit organization responsible for coordinating the maintenance and procedures of several databases related to the namespaces ...
, VeriSign disabled Site Finder. However, VeriSign has made public statements that suggest that they may be considering whether they will change this decision in the future. On February 27, 2004, VeriSign filed a lawsuit against ICANN, claiming that ICANN had overstepped its authority. The claim regarded not only Site Finder, but also VeriSign's much-criticised
Wait Listing Service {{unreferenced, date=November 2013 A wait-listing service (WLS) provided by a domain name registry provides the ability to option a domain name that is already registered. The option-holder then has the ability to have first rights to that domain na ...
. The claim was dismissed in August 2004; parts of the lawsuit continued, and culminated in a March 1, 2006 settlement between VeriSign and ICANN which included "a new registry agreement relating to the operation of the .COM registry."ICANN Board Approves VeriSign Settlement Agreements
ICANN, February 28, 2006 On July 9, 2004, the ICANN ''Security and Stability Advisory Committee'' (SSAC) handed down its findings after an investigation on Site Finder. It found that the service should not be deployed before ICANN and/or appropriate engineering communities were offered the opportunity to review a proposed implementation, and that
domain name registries Domain may refer to: Mathematics *Domain of a function, the set of input values for which the (total) function is defined ** Domain of definition of a partial function ** Natural domain of a partial function ** Domain of holomorphy of a function * ...
that provide a service to third parties should phase out wildcard records if they are used.


References


External links

*
VeriSign's announcement to NANOG of their wildcard DNS changes


of 3 October 2003
Slashdot discussion regarding Site Finder


* {{Webarchive , url=https://archive.today/20130119164106/http://news.com.com/2100-1038_3-5092133.html?tag=nefd_top , date=January 19, 2013 , title=''VeriSign to revive redirect service'' CNET article written 15 October 2003
Washington Post (27.02.2004): Suit Challenges Powers of Key Internet Authority

Findings of ICANN SSAC on Site Finder service
(PDF) Domain Name System