Systems-oriented Design
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Systems-oriented design (SOD) uses
system thinking Systems thinking is a way of making sense of the complexity of the world by looking at it in terms of wholes and relationships rather than by splitting it down into its parts.Anderson, Virginia, & Johnson, Lauren (1997). ''Systems Thinking Ba ...
in order to capture the
complexity Complexity characterizes the behavior of a system or model whose components interact in multiple ways and follow local rules, leading to non-linearity, randomness, collective dynamics, hierarchy, and emergence. The term is generally used to c ...
of
system A system is a group of interacting or interrelated elements that act according to a set of rules to form a unified whole. A system, surrounded and influenced by its open system (systems theory), environment, is described by its boundaries, str ...
s addressed in design practice. The main mission of SOD is to build the
designer A designer is a person who plans the form or structure of something before it is made, by preparing drawings or plans. In practice, anyone who creates tangible or intangible objects, products, processes, laws, games, graphics, services, or exper ...
s' own interpretation and implementation of systems thinking. SOD aims at enabling systems thinking to fully benefit from
design thinking Design thinking refers to the set of Cognition, cognitive, strategic and practical procedures used by designers in the process of designing, and to the body of knowledge that has been developed about how people reason when engaging with design prob ...
and practice and design thinking and practice to fully benefit from systems thinking. SOD addresses design for human activity systems and can be applied to any kind of design problem ranging from
product design Product design is the process of creating new Product (business), products for businesses to sell to their customers. It involves the generation and development of ideas through a systematic process that leads to the creation of innovative products ...
and
interaction design Interaction design, often abbreviated as IxD, is "the practice of designing interactive digital products, environments, systems, and services." While interaction design has an interest in form (similar to other design fields), its main area of foc ...
through
architecture Architecture is the art and technique of designing and building, as distinguished from the skills associated with construction. It is both the process and the product of sketching, conceiving, planning, designing, and construction, constructi ...
to
decision-making processes In psychology, decision-making (also spelled decision making and decisionmaking) is regarded as the cognitive process resulting in the selection of a belief or a course of action among several possible alternative options. It could be either rati ...
and policy design. SOD is a variation in the pluralistic field of
Systemic Design Systemic design is an interdiscipline that integrates systems thinking and design practices. It is a pluralistic field, with several dialects including systems-oriented design. Influences have included critical systems thinking and second-order ...
. It is one of the most practice and design-oriented versions of relating and merging systems thinking and design.


Background

Design is getting more and more complex for several reasons, for example, due to
globalisation Globalization is the process of increasing interdependence and integration among the economies, markets, societies, and cultures of different countries worldwide. This is made possible by the reduction of barriers to international trade, th ...
, need for
sustainability Sustainability is a social goal for people to co-exist on Earth over a long period of time. Definitions of this term are disputed and have varied with literature, context, and time. Sustainability usually has three dimensions (or pillars): env ...
, and the introduction of new
technology Technology is the application of Conceptual model, conceptual knowledge to achieve practical goals, especially in a reproducible way. The word ''technology'' can also mean the products resulting from such efforts, including both tangible too ...
and increased use of
automation Automation describes a wide range of technologies that reduce human intervention in processes, mainly by predetermining decision criteria, subprocess relationships, and related actions, as well as embodying those predeterminations in machine ...
. Many of the challenges designers meet today can be considered
wicked problems In planning and policy, a wicked problem is a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. It refers to an idea or problem that cannot be f ...
.Rittel, Horst, and Melvin Webber, 1973. "Dilemmas in a General Theory of Planning." Policy Sciences 4: 155-169. The characteristics of a wicked problem include that there is no definitive formulation of the problem and that the solutions are never true or false but rather better or worse. A traditional problem-solving approach is not sufficient in addressing for such design problems. SOD is an approach that addresses the challenges the designer faces when working with
complex system A complex system is a system composed of many components that may interact with one another. Examples of complex systems are Earth's global climate, organisms, the human brain, infrastructure such as power grid, transportation or communication sy ...
s and wicked problems, providing tools and techniques which make it easier for the designer to grasp the complexity of the problem at hand. With a systems-oriented approach towards design, the designer acknowledges that the starting point for the design process is constantly moving and that "every implemented solution is consequential. It leaves "traces" that cannot be undone." (see Rittel and Webber's 5th property of wicked problems). Designers are well suited to work with complexity and wicked problems for several reasons: * They are trained and experienced in creative thinking and idea generation; * They know how to synthesise solutions from complex and fuzzy material; * Designers can visualise, which is an enormous advantage for understanding and communicating complexity. SOD emphasises these abilities as central and seeks to further train the designer in systems thinking and systems practice as a skill and an art.


History

SOD was developed and defined over time by Birger Ragnvald Sevaldson and colleagues at the
Oslo School of Architecture and Design The Oslo School of Architecture and Design (, AHO) is an autonomous institution within the Norwegian university system. The School offers education in the fields of architecture, urbanism, design, and landscape architecture. AHO offers three f ...
(AHO). Though there were earlier traces, it started in 2006 with a studio course for master students called "The Challenge of Complexity" " named after a conference in Finland in the early 1990s. The initiative was purely design-driven, and it implied using large graphic maps as visual thinking tools and embracing very complex visualisations of systems. These were around 2008, dubbed "Gigamaps" by Sevaldson. In 2012, Sevaldson organised a seminar called "Relating Systems Thinking and Design" (RSD). A group from the international design community was invited and presented at the seminar. After the seminar, this group got together in the loft of the Savoy hotel and there founded the informal network that later was called Systemic Design Research Network. RSD developed into an annual conference with the first three conferences at AHO. In 2013, The emerging new movement of systems thinking in design shifted from being called Systems Oriented Design to Systemic Design. Sevaldson initiated this change to, on the one hand, maintain the development of SOD into a designerly approach while, on the other hand, allowing the bigger field to grow pluralistically into different variations. Harold Nelson suggested the name Systemic Design. This allowed SOD to develop into a more designerly way where practice and praxeology became ever more important. Parallel to this, SOD was clarifying its theoretical bases by relating to diverse historical systems theories but, most importantly, to Soft Systems and Critical Systems Thinking. Especially Gerald Midgley became important. Also the crystallisation of SOD developed through the publication of the book mentioned above in 2022. Through the years, the collaboration with Andreas Wettre, a business consultant, becoming a full-time employee at AHO has been crucial. He brought in organisational perspectives amongst others Stacey


Influences

Systems-oriented design builds on systems theory and systems thinking to develop practices for addressing complexity in design. There are many of the classical first and second-wave systems theorists that have been influential that won't be mentioned here. Soft systems methodology (SSM) was influential, acknowledging conflicting worldviews and people's purposeful actions, and a systems view on creativity. However, more important, SOD is inspired by critical systems thinking and approaches systems theories in an eclectic way transforming the thoughts of the different theories to fit the design process. The design disciplines build on their own traditions and have a certain way of working with problems, often referred to as ''
design thinking Design thinking refers to the set of Cognition, cognitive, strategic and practical procedures used by designers in the process of designing, and to the body of knowledge that has been developed about how people reason when engaging with design prob ...
''The definition of design thinking is not completely agreed upon and the term is used somewhat differently by different people. There is currently considerable academic and business interest in developing further understanding of what design thinking is. or ''the design way''. Design thinking is a creative process based on the "building up" of ideas. This style of thinking is one of the advantages of the designer and is the reason why simply employing one of the existing systems approaches into design, like, for example,
systems engineering Systems engineering is an interdisciplinary field of engineering and engineering management that focuses on how to design, integrate, and manage complex systems over their Enterprise life cycle, life cycles. At its core, systems engineering uti ...
, is not found sufficient by the advocates of SOD. Compared with other systems approaches, SOD is less concerned with hierarchies and borders of systems,
modelling A model is an informative representation of an object, person, or system. The term originally denoted the plans of a building in late 16th-century English, and derived via French and Italian ultimately from Latin , . Models can be divided into ...
and
feedback loops Feedback occurs when outputs of a system are routed back as inputs as part of a chain of cause and effect that forms a circuit or loop. The system can then be said to ''feed back'' into itself. The notion of cause-and-effect has to be handled ...
, and more focused on the whole fields of relations and patterns of interactions. S.O.D. seeks richness rather than simplification of the complex systems.


Systems thinking in the design process

Methods and techniques from other disciplines are used to understand the complexity of the system, including for example, ethnographic studies,
risk analysis In simple terms, risk is the possibility of something bad happening. Risk involves uncertainty about the effects/implications of an activity with respect to something that humans value (such as health, well-being, wealth, property or the environ ...
, and
scenario thinking In the performing arts, a scenario (, ; ; from Italian , "that which is pinned to the scenery") is a synoptical collage of an event or series of actions and events. In the ''commedia dell'arte'', it was an outline of entrances, exits, and action ...
. Methods and concepts unique to SOD include, for example, the Rich Design Space, Gigamapping, and Incubation Techniques. Incubation is one of the 4 proposed stages of
creativity Creativity is the ability to form novel and valuable Idea, ideas or works using one's imagination. Products of creativity may be intangible (e.g. an idea, scientific theory, Literature, literary work, musical composition, or joke), or a physica ...
: preparation, incubation, illumination, and verification.


Further development and applications

The concept of systems-oriented design was initially proposed by professor Birger Sevaldson at the Oslo School of Architecture and Design (AHO) . The SOD approach is currently under development through teaching and research projects, as well as through the work of design practitioners. AHO provides Master courses in Systems Oriented Design each term as part of their
Industrial Design Industrial design is a process of design applied to physical Product (business), products that are to be manufactured by mass production. It is the creative act of determining and defining a product's form and features, which takes place in adva ...
program. In these courses, design students are trained in using the tools and techniques of SOD in projects with outside partners. Research projects in systems-oriented design are carried out at the Centre for Design Research at AHO in order to develop the concept, methods and tools further. In 2016 the project Systemic Approach to Architectural Performance was announced as an institutional cooperation between the Faculty of Art and Architecture at the
Technical University of Liberec The Technical University of Liberec () is a university in the city of Liberec, Czech Republic. The university has undergone great transformation in its over sixty-year history. When it was founded, it was called the Institute of Mechanical Engin ...
and the Oslo School of Architecture and Design. Its mission is to link the methodology of systems-oriented design with performance-oriented architecture on the case study Marie Davidova's project Wood as a Primary Medium to Architectural Performance.


See also

* Creative problem solving process *
Creativity techniques Creativity techniques are methods that encourage creative actions, whether in the arts or sciences. They focus on a variety of aspects of creativity, including techniques for idea generation and divergent thinking, methods of re-framing problems, ...
*
Systems thinking Systems thinking is a way of making sense of the complexity of the world by looking at it in terms of wholes and relationships rather than by splitting it down into its parts.Anderson, Virginia, & Johnson, Lauren (1997). ''Systems Thinking Ba ...


Notes


References


External links


Systems Oriented Design
(website provided by the Oslo School of Architecture and Design) {{Design Design