Susan Lee Albin is an American

industrial engineer Industrial engineering is an engineering profession that is concerned with the optimization of complex processes, systems, or organizations by developing, improving and implementing integrated systems of people, money, knowledge, information a ...

known for her research in

quality engineering Quality engineering is the discipline of engineering concerned with the principles and practice of product and service quality assurance and control. In software development, it is the management, development, operation and maintenance of IT sys ...

queueing theory Queueing theory is the mathematical study of waiting lines, or queues. A queueing model is constructed so that queue lengths and waiting time can be predicted. Queueing theory is generally considered a branch of operations research because the ...

, and industrial process monitoring. She is a professor of industrial engineering at

Rutgers University Rutgers University (; RU), officially Rutgers, The State University of New Jersey, is a Public university, public land-grant research university consisting of four campuses in New Jersey. Chartered in 1766, Rutgers was originally called Queen's ...

, the former president of the

Institute for Operations Research and the Management Sciences The Institute for Operations Research and the Management Sciences (INFORMS) is an international society for practitioners in the fields of operations research (O.R.), management science, and analytics. It was established in 1995 with the merger of ...

, and the former editor-in-chief of ''IIE Transactions'' (now ''IISE Transactions''), the flagship journal of the

Institute of Industrial and Systems Engineers The Institute of Industrial and Systems Engineers (IISE), formerly the Institute of Industrial Engineers, is a professional society dedicated solely to the support of the industrial engineering profession and individuals involved with improving q ...

Education and career

Albin is a 1971 graduate of

New York University New York University (NYU) is a private research university in New York City. Chartered in 1831 by the New York State Legislature, NYU was founded by a group of New Yorkers led by then-Secretary of the Treasury Albert Gallatin. In 1832, the ...

(NYU), in industrial engineering, and earned a master's degree from NYU in 1973. She completed a doctorate in engineering science from

Columbia University Columbia University (also known as Columbia, and officially as Columbia University in the City of New York) is a private research university in New York City. Established in 1754 as King's College on the grounds of Trinity Church in Manhatt ...

in 1981, specializing in operations research and industrial engineering. Her dissertation was ''Approximating queues with superposition arrival processes'', and was supervised by

Ward Whitt Ward Whitt (born 1942) is an American professor of operations research and management sciences. He is the Wai T. Chang Professor of Industrial Engineering and Operations Research at Columbia University. His research focuses on queueing theory, per ...

. She was a researcher at

Bell Labs Nokia Bell Labs, originally named Bell Telephone Laboratories (1925–1984), then AT&T Bell Laboratories (1984–1996) and Bell Labs Innovations (1996–2007), is an American industrial research and scientific development company owned by mult ...

and the

Albert Einstein College of Medicine Albert Einstein College of Medicine is a research-intensive medical school located in the Morris Park neighborhood of the Bronx in New York City. Founded in 1953, Einstein operates as an independent degree-granting institution as part of t ...

before becoming a faculty member at

. Albin has worked as a visiting professor in mechanical engineering at Peninsula Technikon, a predecessor institution to the

Cape Peninsula University of Technology Cape Peninsula University of Technology, a university in Cape Town, South Africa, is the only university of technology in the Western Cape province, and is also the largest university in the province, with over 32,000 students. It was formed by ...

in South Africa, where she helped found a program in

. She was president of the

(INFORMS) in 2010, and is also a founder of the INFORMS Section on Quality, Statistics and Reliability and of WORMS (Women in OR/MS).

Recognition

Albin is a Fellow of the

. In 2012, INFORMS gave her their

George E. Kimball Medal George Elbert Kimball (July 12, 1906 – December 6, 1967) was an American professor of quantum chemistry, and a pioneer of operations research algorithms during World War II. Early life George E. Kimball was born to Arthur G. Kimball in Chic ...

in recognition of her service, particularly citing her work at Peninsula Technikon. She was named a Fellow of INFORMS in 2020.

References

{{DEFAULTSORT:Albin, Susan L. Year of birth missing (living people) Living people American industrial engineers American women engineers New York University alumni Columbia School of Engineering and Applied Science alumni Scientists at Bell Labs Rutgers University faculty American women academics Fellows of the Institute for Operations Research and the Management Sciences 21st-century American women