SuiteCRM is a free open-source Customer Relationship Management application for servers that is written in PHP.
It is a
software fork
In software engineering, a project fork happens when developers take a copy of source code from one software package and start independent development on it, creating a distinct and separate piece of software. The term often implies not merely ...
of the popular
customer relationship management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
CRM systems compile data from a ra ...
(CRM) system from
SugarCRM
SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system.
SugarCRM's functionality includes sales-force automation, marketing cam ...
and its base is built on the last open-source SugarCRM release. The SuiteCRM project began when SugarCRM decided to stop the development of its
open-source
Open source is source code that is made freely available for possible modification and redistribution. Products include permission to use the source code, design documents, or content of the product. The open-source model is a decentralized sof ...
version. (Open-source CRM is often used as an alternative to proprietary CRM software from major corporations such as HubSpot, Salesforce, and Microsoft Dynamics CRM applications.)
It was originally released on October 21, 2013 as version 7.0 and provides upgrade paths for existing SugarCRM users. It is a greatly extended version of SugarCRM which also contains many additional security fixes that are not available in SugarCRM. It has been downloaded more than 800,000 times since the original release and
community of nearly 90,000developers and collaborators has joined the project.
It has been adopted by
NHS
The National Health Service (NHS) is the umbrella term for the publicly funded healthcare systems of the United Kingdom (UK). Since 1948, they have been funded out of general taxation. There are three systems which are referred to using the " ...
(National Health Service) England's
Code4Health programme which seeks to foster open-source in the NHS in England.
SuiteCRM comprises the last release of the SugarCRM Community Edition plus the following additional modules:
*Products
*Quotes
*Contracts
*Invoices
*PDF Templates
*Workflow
*Reporting
*Search
*Events
*Google Maps
*Teams Security
*Portal
*Responsive Theme
*Outlook plugin
*Surveys
In addition to the new modules, extensive bug fixes and many enhancements to the core functionality have been made. There have been over fifty updates since the original project was released. A six-month release cycle is maintained with bug fix and security releases being made available between major releases.
Modules
* Accounts
* Contacts
* Opportunities
* Leads
* Calendar
* Calls
* Meetings
* Email Templates
* Emails
* Emails - LTS
* Tasks
* Notes
* Documents
* Targets
* Target Lists
* Campaigns
* Surveys
* Bugs
* Cases
* Projects
* Spots
* Employees
Advanced Modules
* PDF Templates
* Knowledge Base
* Sales
* Workflows
* Workflow Calculated Fields
* Cases with Portal
* Events
* Reports
* Reschedule
Awards
SuiteCRM won th
BOSSIE Award 2015an
for the world's best Open Source CRM
Infoworld the curators of the BOSSIE awards stated that "In little more than a year, SuiteCRM has inspired the community and emerged as a new leader in open source CRM." The award had been won by SugarCRM for the previous 8 years.
See also
*
SugarCRM
SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system.
SugarCRM's functionality includes sales-force automation, marketing cam ...
References
External links
* {{Official website
Free customer relationship management software
Software using the GNU AGPL license