Stonebridge International Insurance Ltd., (Stonebridge) has been a general insurer for over 10 years. Its European head office is in
Maidenhead
Maidenhead is a market town in the Royal Borough of Windsor and Maidenhead in the county of Berkshire, England, on the southwestern bank of the River Thames. It had an estimated population of 70,374 and forms part of the border with southern Bu ...
, in the United Kingdom. The company was licensed to passport its services in the following countries: Denmark, Finland, France, Germany, Ireland, Italy, Norway, Poland, Portugal, Spain, Sweden and the United Kingdom.
History
Stonebridge International Insurance was founded in 1998, and is part of
AEGON Direct Marketing Services International and a member of the
Aegon group of companies.
Aegon's history dates back to the mid-1800s. In 1983 AGO and Ennia merged and formed AEGON. In addition to the acquisitions of
Scottish Equitable
Aegon UK (Aegon) is an Edinburgh based financial services provider specialising in pensions, investments and insurance.
Aegon is the brand name for Scottish Equitable plc and it is a subsidiary of Aegon N.V., a multi-national life insurance, pe ...
in the UK in 1983, Providian in the USA in the 1997,
Guardian Royal Exchange Assurance
Guardian Royal Exchange Assurance plc was a large British insurance company. It was listed on the London Stock Exchange and was a constituent of the FTSE 100 Index.
History
The company was established through the merger of the Guardian Assurance ...
in the UK in 1999, Transamerica in the USA in 1999, Stonebridge International Insurance Ltd was formed to provide a range of accident and health products.
The
Aegon group provides life insurance, pensions and investments products and has some 40 million customers in over twenty markets in the Americas, Europe and Asia. The group has around 27,500 employees worldwide with total assets exceeding €332 billion as at 2010.
On 7 August 2014 the company was fined £8.3 million by UK regulators over tactics employed by companies which Stonebridge had outsourced the sale of many of their insurance policies to. These companies sold policies to some hundreds of thousands of people in the UK and Europe using telesales scripts that Stonebridge had provided, which the regulator said did not provide clear, fair and balanced information.
In 2018, Stonebridge was voted as one of the worst insurance companies for receiving complaints, using numbers gathered by the
Financial Ombudsman Service
The Financial Ombudsman Service is an ombudsman in the United Kingdom. It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based bus ...
, receiving 40 general insurance complaints.
In October 2020, Aegon sold Stonebridge to Global Premium Holdings for £60 million. Stonebridge had been closed for new business since 2014 and had around 200,000 customers in the U.K., Germany, France, Spain, Italy, the Nordics and Ireland.
Operations
Stonebridge International Insurance Ltd. provides accident, health, and unemployment cover for individuals, which it promotes direct and through business partners across Europe within the financial, retail and utility sectors.
References
External links
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Shared Customer ObjectivesFSA Register
{{Portal, Companies
Insurance companies of the United Kingdom
Financial services companies established in 1998