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STARLUX Airlines () is a Taiwanese international airline company headquartered in
Taipei Taipei (), officially Taipei City, is the capital and a special municipality of the Republic of China (Taiwan). Located in Northern Taiwan, Taipei City is an enclave of the municipality of New Taipei City that sits about southwest of the ...
, Taiwan, and operated its first flight from Taipei to
Macau Macau or Macao (; ; ; ), officially the Macao Special Administrative Region of the People's Republic of China (MSAR), is a city and special administrative region of China in the western Pearl River Delta by the South China Sea. With a p ...
on 23 January 2020.


History

The company was registered in 2016 with the Taiwanese Ministry of Economic Affairs. This was confirmed by Chang Kuo-wei on 30 November 2016, who was formerly the chairman of Taiwanese airline
EVA Air EVA Airways Corporation (pronounced as three letters: ; ) (), of which "EVA" stands for Evergreen Airways, is a Taiwanese international airline based at Taoyuan International Airport near Taipei, Taiwan, operating passenger and dedicated ca ...
. The airline registered with the Taiwanese Civil Aeronautics Administration in the first half of 2017, and it was planned, in late 2016, that the airline would commence operations in 2018. The Taiwanese Ministry of Economic Affairs received the formal application for establishing the airline under the name Starlux Airlines on 22 May 2017. In an interview in 2017, the airline was expected to start operations by the end of 2019, though in January 2019, Chang stated that Starlux Airlines would launch in January 2020. In March 2019, the airline's chairman Chang Kuo-wei signed an order for 17
Airbus A350 XWB The Airbus A350 is a long-range, wide-body twin-engine jet airliner developed and produced by Airbus. The first A350 design proposed by Airbus in 2004, in response to the Boeing 787 Dreamliner, would have been a development of the A330 ...
aircraft, which was also the country's largest single Airbus purchase agreement. In September 2019, the airline announced the first destinations to be launched, consisting of Da Nang,
Macau Macau or Macao (; ; ; ), officially the Macao Special Administrative Region of the People's Republic of China (MSAR), is a city and special administrative region of China in the western Pearl River Delta by the South China Sea. With a p ...
, and Penang to begin on 23 January 2020. On 25 October 2019, the airline's first aircraft, an
Airbus A321neo The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus. The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
, was delivered from
Hamburg (male), (female) en, Hamburger(s), Hamburgian(s) , timezone1 = Central (CET) , utc_offset1 = +1 , timezone1_DST = Central (CEST) , utc_offset1_DST = +2 , postal ...
, Germany, before the plane arrived at the airline's hub at
Taoyuan International Airport Taiwan Taoyuan International Airport is an international airport serving Taipei and northern Taiwan. Located about west of Taipei in Dayuan District, Taoyuan, the airport is Taiwan's largest. It was also the busiest airport in Taiwan before t ...
on 29 October after making stops in Dubai and Bangkok. On 10 December 2019, Starlux received its
air operator's certificate An air operator's certificate (AOC) is the approval granted by a civil aviation authority (CAA) to an aircraft operator to allow it to use aircraft for commercial purposes. This requires the operator to have personnel, assets, and system in plac ...
(AOC) from the Taiwanese Civil Aeronautics Administration, followed by the formal opening of reservations on 16 December 2019 for the start of services the following month. Due to the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
and its impacts on aviation, which began to occur within months of the airline's inauguration, Starlux announced the suspension of most of its services except to Da Nang. Subsequently, in March 2020 the airline suspended all of its operations until 2 June 2020, after which the airline resumed its three-weekly services to Macau. Before the airline resumed service, it received clearance in May 2020 to begin services to
Naha is the capital city of Okinawa Prefecture, the southernmost prefecture of Japan. As of 1 June 2019, the city has an estimated population of 317,405 and a population density of 7,939 persons per km2 (20,562 persons per sq. mi.). The total area ...
as its first destination in Japan, with a start date no earlier than 1 July, however the airline said that the timeline for Naha's service inauguration was dependent on the pandemic's developments. Subsequently, due to the pandemic, the airline additionally delayed the launch of its Cebu services twice, and indefinitely postponed the launch of its services to Naha. Since its establishment in May 2018 until November 2022, the airline has make a staggering cumulative operating loss of
NT$ The New Taiwan dollar (code: TWD; symbol: NT$, also abbreviated as NT) is the official currency of Taiwan. The New Taiwan dollar has been the currency of Taiwan since 1949, when it replaced the Old Taiwan dollar, at a rate of 40,000 old dollars ...
11.16 billion, with
NT$ The New Taiwan dollar (code: TWD; symbol: NT$, also abbreviated as NT) is the official currency of Taiwan. The New Taiwan dollar has been the currency of Taiwan since 1949, when it replaced the Old Taiwan dollar, at a rate of 40,000 old dollars ...
3.91 billion in financial year 2020 and
NT$ The New Taiwan dollar (code: TWD; symbol: NT$, also abbreviated as NT) is the official currency of Taiwan. The New Taiwan dollar has been the currency of Taiwan since 1949, when it replaced the Old Taiwan dollar, at a rate of 40,000 old dollars ...
4.04 billion in financial year 2021. In August 2022, StarLux announced its plan to expand its services to North America in April 2023 as the travel industry start to recover from the COVID-19 impact.


Destinations

Starlux Airlines operates or has operated to the following destinations :


Fleet

, Starlux Airlines operates an all-
Airbus Airbus SE (; ; ; ) is a European multinational aerospace corporation. Airbus designs, manufactures and sells civil and military aerospace products worldwide and manufactures aircraft throughout the world. The company has three divisions: ' ...
fleet composed of the following aircraft:


Fleet development

In March 2019, Starlux announced it would start operations with 17 Airbus aircraft, consisting of 5 Airbus A350-900s and 12 Airbus A350-1000s for routes to Europe & North America as well as selected Asian destinations. The airline later planned to add 10
Airbus A321neo The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus. The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
s to its fleet to serve their Asian routes. In November 2019, Starlux decided to swap four Airbus A350-1000 orders to four A350-900s. Hence, since the start of 2020, the orders stands at 9 A350-900s and 8 A350-1000s. Starlux had also considered the addition of the Airbus A330neo to its fleet. This was followed by the airline placing an order for 8
Airbus A330-900 The Airbus A330neo ("neo" for " New Engine Option") is a wide-body airliner developed by Airbus from the Airbus A330 (now A330''ceo'' – "Current Engine Option"). A new version with modern engines comparable with those developed for the Boeing ...
s, alongside three additional A321neos and one leased
A350-900 The Airbus A350 is a long-range, wide-body twin-engine jet airliner developed and produced by Airbus. The first A350 design proposed by Airbus in 2004, in response to the Boeing 787 Dreamliner, would have been a development of the A330 w ...
to its order backlog on 10 September 2020. Starlux also announced during September 2020 that its Airbus A350s would feature a first class cabin. During 2022, Starlux decided to swap all Airbus A350-1000 orders to A350-900s. As part of the plans, Starlux would become the first Taiwanese airline to fly the
Airbus A321neo The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus. The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
, and
Airbus A330-900 The Airbus A330neo ("neo" for " New Engine Option") is a wide-body airliner developed by Airbus from the Airbus A330 (now A330''ceo'' – "Current Engine Option"). A new version with modern engines comparable with those developed for the Boeing ...
. In October 2022, Starlux received their first Airbus A350-900 at Airbus Headquarters in Toulouse, France. Their CEO will personally fly this aircraft back to Taiwan.


Cabins and services


In-flight entertainment

In-flight entertainment (IFE) is provided through seatback touchscreen systems, which are equipped with a USB power port and contain a selection of audio and
video on demand Video on demand (VOD) is a media distribution system that allows users to access videos without a traditional video playback device and the constraints of a typical static broadcasting schedule. In the 20th century, broadcasting in the form of ...
(AVOD), as well as a live position mapping system. Starlux commissioned smooth jazz guitarist Peter White to provide a soundtrack for the entertainment system, which was commercially released on 29 November 2019 as ''Music for STARLUX Airlines''. The airline also offers in-flight internet access through satellite
Wi-Fi Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio wav ...
.


Business class

The business class cabin has eight
Collins Collins may refer to: People Surname Given name * Collins O. Bright (1917–?), Sierra Leonean diplomat * Collins Chabane (1960–2015), South African Minister of Public Service and Administration * Collins Cheboi (born 1987), Kenyan middle- ...
Diamond seats in a 2-2 configuration on the
Airbus A321neo The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus. The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
. The seats are wide and can be converted into a fully flat bed, featuring a IFE touchscreen. Wi-Fi internet access, meals, refreshments, and amenities including noise-cancelling headphones and blankets are provided complimentary to all business class passengers. For the A330-900 business cabin, the seats are configured in a 1-2-1 seating layout, which equipped with a 4K IFE touchscreen.


Economy class

The economy class cabin has 180 seats in a 3-3 configuration on the
Airbus A321neo The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus. The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
. The seats are wide, each with a IFE touchscreen and fitted with a leather headrest. Meals and some amenities such as pillows and headsets are provided complimentary, while Wi-Fi internet access only strong enough for in-flight messaging is freely available to all economy class passengers, with increased bandwidth and faster connection speeds available for an additional fee.


See also

*
List of airports in Taiwan This is a list of airports in Taiwan, grouped by type and sorted by number of passengers. Airports Airport names shown in bold indicate the airport currently has regular international flights. See also * Transportation in Taiwan Trans ...
*
List of airlines of Taiwan This is a list of airlines currently based in Taiwan. Scheduled airlines Cargo airlines See also * List of airlines * List of defunct airlines of Taiwan * List of defunct airlines of Asia {{Asia topic, List of airlines of * Taiwan Airline ...
* List of companies of Taiwan *
Transportation in Taiwan Transport (in British English), or transportation (in American English), is the intentional movement of humans, animals, and goods from one location to another. Modes of transport include air, land (rail and road), water, cable, pipeline, ...
* Air transport in Taiwan


References

{{Airlines of Taiwan Airlines of Taiwan Taiwanese brands Companies based in Taipei Airlines established in 2016 Taiwanese companies established in 2016