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Shoplifting is the
theft Theft is the act of taking another person's property or services without that person's permission or consent with the intent to deprive the rightful owner of it. The word ''theft'' is also used as a synonym or informal shorthand term for some ...
of goods from an open
retail Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and t ...
establishment, typically by concealing a store item on one's person, in pockets, under clothes or in a bag, and leaving the store without paying. With clothing, shoplifters may put on items from the store and leave the store wearing the clothes. The terms ''shoplifting'' and ''shoplifter'' are not usually defined in law. The crime of shoplifting generally falls under the legal classification of
larceny Larceny is a crime involving the unlawful taking or theft of the personal property of another person or business. It was an offence under the common law of England and became an offence in jurisdictions which incorporated the common law of Engla ...
. Shoplifting is distinct from
burglary Burglary, also called breaking and entering and sometimes housebreaking, is the act of entering a building or other areas without permission, with the intention of committing a criminal offence. Usually that offence is theft, robbery or murder ...
(theft by breaking into a closed store),
robbery Robbery is the crime of taking or attempting to take anything of value by force, threat of force, or by use of fear. According to common law, robbery is defined as taking the property of another, with the intent to permanently deprive the perso ...
(stealing by threatening or engaging in violent behavior), or
armed robbery Robbery is the crime of taking or attempting to take anything of value by force, threat of force, or by use of fear. According to common law, robbery is defined as taking the property of another, with the intent to permanently deprive the perso ...
(stealing by using a weapon). In the retail industry, the word '' shrinkage'' (or ''shrink'') can be used to refer to merchandise lost by shoplifting, but the word also includes loss by other means, such as waste, uninsured damage to products and theft by store employees. Shoplifters range from amateurs acting on impulse, to
career criminal A habitual offender, repeat offender, or career criminal is a person convicted of a crime who was previously convicted of crimes. Various state and jurisdictions may have laws targeting habitual offenders, and specifically providing for enhanced o ...
s who habitually engage in shoplifting as a form of income. Career criminals may use several individuals to shoplift, with some participants distracting store employees while another participant steals items. Amateurs typically steal products for personal use, while career criminals generally steal items to resell them in the
underground economy A black market, underground economy, or shadow economy is a clandestine market or series of transactions that has some aspect of illegality or is characterized by noncompliance with an institutional set of rules. If the rule defines the se ...
. Other forms of shoplifting include swapping price labels of different items,
return fraud Return fraud is the act of defrauding a retail store by means of the return process. There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape t ...
, or eating a grocery store's food without paying for it. Commonly shoplifted items are those with a high price in proportion to their size, such as disposable razor blades, vitamins, alcoholic beverages, and cigarettes. Stores use a number of strategies to reduce shoplifting, including storing small, expensive items in locked glass cases; chaining or otherwise attaching items (particularly expensive ones) to shelves or clothes racks; attaching magnetic or radio sensors or dyepacks to items; installing curved mirrors mounted above shelves or video cameras and video monitors, hiring plainclothes
store detective A store detective (also known as Asset Protection Investigator, undercover shopper, Loss Prevention Detective, and Asset Protection Specialist) is a member of loss prevention whose main role is to prevent and detect theft (commonly known as shoplif ...
s and
security guard A security guard (also known as a security inspector, security officer, or protective agent) is a person employed by a government or private party to protect the employing party's assets (property, people, equipment, money, etc.) from a variety ...
s, and banning the bringing in of backpacks or other bags. Some stores have security guards at the exit, who search backpacks and bags and check receipts. Stores also combat shoplifting by training employees how to detect potential shoplifters. The first documented shoplifting started to take place in 16th century
London London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a majo ...
. By the early 19th century, shoplifting was believed to be primarily a female activity. In the 1960s, shoplifting began to be redefined again, this time as a political act. Researchers divide shoplifters into two categories: boosters (professionals who resell what they steal), and snitches (amateurs who steal for their personal use).


Definition

Shoplifting is the act of knowingly taking goods from an establishment in which they are displayed for sale, without paying for them. Shoplifting usually involves concealing items on the person or an accomplice, and leaving the store without paying. However, shoplifting can also include price switching (swapping the price labels of different goods), refund fraud, and "grazing" (eating or sampling a store's goods while in the store). Price switching is now an almost extinct form of shoplifting for two reasons. First, the labels will split apart upon attempted removal, and second, virtually all retail cashiers now scan items at the register, rather than relying on price stickers. Retailers report that shoplifting has a significant effect on their bottom line, stating that about 0.6% of all inventory disappears to shoplifters. Generally, criminal theft involves taking possession of property illegally. In self-service shops, customers are allowed by the property owner to take physical possession of the property by holding or moving it. This leaves areas of ambiguity that could criminalize some people for simple mistakes, such as accidentally putting a small item in a pocket or forgetting to pay. For this reason penalties for shoplifting are often lower than those for general theft. Few jurisdictions have specific shoplifting legislation with which to differentiate it from other forms of theft, so reduced penalties are usually at a judge's discretion. Most retailers are aware of the serious consequences of making a
false arrest False arrest, Unlawful arrest or Wrongful arrest is a common law tort, where a plaintiff alleges they were held in custody without probable cause, or without an order issued by a court of competent jurisdiction. Although it is possible to sue ...
, and will only attempt to apprehend a person if their guilt is beyond a reasonable doubt. Depending on local laws, arrests made by anyone other than law enforcement officers may also be illegal.


Types of individuals


Amateurs

Some shoplifters are
amateur An amateur () is generally considered a person who pursues an avocation independent from their source of income. Amateurs and their pursuits are also described as popular, informal, autodidacticism, self-taught, user-generated, do it yourself, DI ...
s who do not steal regularly from stores and who do not use shoplifting as a form of income (e.g., by reselling stolen goods). Researchers call these amateurs snitches, as they are stealing items for their personal use. In several countries, criminal
flash mob A flash mob (or flashmob) is a group of people who assemble suddenly in a public place, perform for a brief time, then quickly disperse, often for the purposes of entertainment, satire, and artistic expression. Flash mobs may be organized via t ...
s, primarily made up of teenagers and young adults, enter stores with the intention of stealing merchandise while accomplices distract staff.


Career criminals

However, there are people and groups who make their living from shoplifting and other crimes. They tend to be more skilled
career criminal A habitual offender, repeat offender, or career criminal is a person convicted of a crime who was previously convicted of crimes. Various state and jurisdictions may have laws targeting habitual offenders, and specifically providing for enhanced o ...
s who use more sophisticated shoplifting tactics. Researchers call professional thieves boosters, as they tend to resell what they steal on the
black market A black market, underground economy, or shadow economy is a clandestine market or series of transactions that has some aspect of illegality or is characterized by noncompliance with an institutional set of rules. If the rule defines the se ...
.


Legal definitions

Shoplifting is considered a form of theft and is subject to prosecution. In the United Kingdom, theft is defined as "dishonestly appropriate ngproperty belonging to another with the intention of permanently depriving the other of it; and "thief" and "steal" shall be construed accordingly." It is one of the most common crimes. Shoplifting peaks between 3:00 and 4:00 p.m., and is lowest from 6:00 a.m. to 7:00 a.m. In the United States, shoplifting increases during the
Christmas Christmas is an annual festival commemorating Nativity of Jesus, the birth of Jesus, Jesus Christ, observed primarily on December 25 as a religious and cultural celebration among billions of people Observance of Christmas by country, around t ...
season, and arrest rates increase during spring break.
Rutgers University Rutgers University (; RU), officially Rutgers, The State University of New Jersey, is a Public university, public land-grant research university consisting of four campuses in New Jersey. Chartered in 1766, Rutgers was originally called Queen's ...
criminologist Criminology (from Latin , "accusation", and Ancient Greek , ''-logia'', from λόγος ''logos'' meaning: "word, reason") is the study of crime and deviant behaviour. Criminology is an interdisciplinary field in both the behavioural and so ...
Ronald V. Clarke says shoplifters steal "hot products" that are "CRAVED", an acronym he created that stands for "concealable, removable, available, valuable, enjoyable, and disposable".


Common items

The most commonly shoplifted item used to be
cigarettes A cigarette is a narrow cylinder containing a combustible material, typically tobacco, that is rolled into thin paper for smoking. The cigarette is ignited at one end, causing it to smolder; the resulting smoke is orally inhaled via the opp ...
until stores started keeping them behind the cash register. Commonly shoplifted items are usually small and easy to hide, such as
groceries A grocery store ( AE), grocery shop ( BE) or simply grocery is a store that primarily retails a general range of food products, which may be fresh or packaged. In everyday U.S. usage, however, "grocery store" is a synonym for supermarket, a ...
, especially
steak A steak is a thick cut of meat generally sliced across the muscle fibers, sometimes including a bone. It is normally grilled or fried. Steak can be diced, cooked in sauce, such as in steak and kidney pie, or minced and formed into patties, ...
and
instant coffee Instant coffee is a beverage derived from brewed coffee beans that enables people to quickly prepare hot coffee by adding hot water or milk to coffee solids in powdered or crystallized form and stirring. Instant coffee solids (also called sol ...
, razor blades and cartridges, small technology items such as
MP3 players A portable media player (PMP) (also including the related digital audio player (DAP)) is a portable consumer electronics device capable of storing and playing digital media such as audio, images, and video files. The data is typically stored o ...
,
smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whic ...
s,
USB flash drive A USB flash drive (also called a thumb drive) is a data storage device that includes flash memory with an integrated USB interface. It is typically removable, rewritable and much smaller than an optical disc. Most weigh less than . Since firs ...
s,
earphones Headphones are a pair of small loudspeaker drivers worn on or around the head over a user's ears. They are electroacoustic transducers, which convert an electrical signal to a corresponding sound. Headphones let a single user listen to an au ...
,
CDs The compact disc (CD) is a digital optical disc data storage format that was co-developed by Philips and Sony to store and play digital audio recordings. In August 1982, the first compact disc was manufactured. It was then released in Octo ...
and
DVD The DVD (common abbreviation for Digital Video Disc or Digital Versatile Disc) is a digital optical disc data storage format. It was invented and developed in 1995 and first released on November 1, 1996, in Japan. The medium can store any kind ...
s,
gift card A gift card also known as gift certificate in North America, or gift voucher or gift token in the UK is a prepaid stored-value money card, usually issued by a retailer or bank, to be used as an alternative to cash for purchases within a parti ...
s,
cosmetics Cosmetics are constituted mixtures of chemical compounds derived from either natural sources, or synthetically created ones. Cosmetics have various purposes. Those designed for personal care and skin care can be used to cleanse or protect ...
,
jewelry Jewellery ( UK) or jewelry (U.S.) consists of decorative items worn for personal adornment, such as brooches, rings, necklaces, earrings, pendants, bracelets, and cufflinks. Jewellery may be attached to the body or the clothes. From a western ...
,
multivitamin A multivitamin is a preparation intended to serve as a dietary supplement with vitamins, dietary minerals, and other nutritional elements. Such preparations are available in the form of tablets, capsules, pastilles, powders, liquids, or injectable ...
s,
pregnancy tests A pregnancy test is used to determine whether a female is pregnant or not. The two primary methods are testing for the female pregnancy hormone (human chorionic gonadotropin (hCG)) in blood or urine using a pregnancy test kit, and scanning with ...
,
electric toothbrush An electric toothbrush is a toothbrush that makes rapid automatic bristle motions, either back-and-forth oscillation or rotation-oscillation (where the brush head alternates clockwise and counterclockwise rotation), in order to clean teeth. Motio ...
es, and
clothing Clothing (also known as clothes, apparel, and attire) are items worn on the body. Typically, clothing is made of fabrics or textiles, but over time it has included garments made from animal skin and other thin sheets of materials and natural ...
. In the United States, frequently shoplifted books include ones by authors
Charles Bukowski Henry Charles Bukowski ( ; born Heinrich Karl Bukowski, ; August 16, 1920 – March 9, 1994) was a German-American poet, novelist, and short story writer. His writing was influenced by the social, cultural, and economic ambience of his adopted ...
, Jim Thompson, Philip K. Dick, Martin Amis,
Paul Auster Paul Benjamin Auster (born February 3, 1947) is an American writer and film director. His notable works include ''The New York Trilogy'' (1987), ''Moon Palace'' (1989), ''The Music of Chance'' (1990), ''The Book of Illusions'' (2002), ''The Broo ...
,
Georges Bataille Georges Albert Maurice Victor Bataille (; ; 10 September 1897 – 9 July 1962) was a French philosopher and intellectual working in philosophy, literature, sociology, anthropology, and history of art. His writing, which included essays, novels, ...
,
William S. Burroughs William Seward Burroughs II (; February 5, 1914 – August 2, 1997) was an American writer and visual artist, widely considered a primary figure of the Beat Generation and a major postmodern author who influenced popular cultur ...
, Hunter S. Thompson,
Italo Calvino Italo Calvino (, also , ;. RAI (circa 1970), retrieved 25 October 2012. 15 October 1923 – 19 September 1985) was an Italian writer and journalist. His best known works include the ''Our Ancestors'' trilogy (1952–1959), the '' Cosmicomi ...
,
Don DeLillo Donald Richard DeLillo (born November 20, 1936) is an American novelist, short story writer, playwright, screenwriter and essayist. His works have covered subjects as diverse as television, nuclear war, sports, the complexities of language, per ...
,
Raymond Chandler Raymond Thornton Chandler (July 23, 1888 – March 26, 1959) was an American-British novelist and screenwriter. In 1932, at the age of forty-four, Chandler became a detective fiction writer after losing his job as an oil company executive durin ...
,
Michel Foucault Paul-Michel Foucault (, ; ; 15 October 192625 June 1984) was a French philosopher, historian of ideas, writer, political activist, and literary critic. Foucault's theories primarily address the relationship between power and knowledge, and how ...
,
Dashiell Hammett Samuel Dashiell Hammett (; May 27, 1894 – January 10, 1961) was an American writer of hard-boiled detective novels and short stories. He was also a screenwriter and political activist. Among the enduring characters he created are Sam Spade ('' ...
,
Jack Kerouac Jean-Louis Lebris de Kérouac (; March 12, 1922 – October 21, 1969), known as Jack Kerouac, was an American novelist and poet who, alongside William S. Burroughs and Allen Ginsberg, was a pioneer of the Beat Generation. Of French-Canadian a ...
and other
Beat Generation The Beat Generation was a literary subculture movement started by a group of authors whose work explored and influenced American culture and politics in the post-war era. The bulk of their work was published and popularized by Silent Generatio ...
writers,
Jeanette Winterson Jeanette Winterson (born 27 August 1959) is an English writer. Her first book, '' Oranges Are Not the Only Fruit'', was a semi-autobiographical novel about a sensitive teenage girl rebelling against convention. Other novels explore gender pola ...
,
Chuck Palahniuk Charles Michael "Chuck" Palahniuk (; born February 21, 1962) is an American freelance journalist and novelist who describes his work as transgressional fiction. He has published 19 novels, three nonfiction books, two graphic novels, and two adul ...
,
Haruki Murakami is a Japanese writer. His novels, essays, and short stories have been bestsellers in Japan and internationally, with his work translated into 50 languages and having sold millions of copies outside Japan. He has received numerous awards for his ...
,
Jeffrey Eugenides Jeffrey Kent Eugenides (born March 8, 1960) is an American novelist and short story writer. He has written numerous short stories and essays, as well as three novels: ''The Virgin Suicides'' (1993), ''Middlesex'' (2002), and'' The Marriage Plot'' ...
, and Mark Z. Danielewski.Rosenbaum, Ron
"Shoplift Lit: You Are What You Steal"
column, ''
The New York Observer ''The New York Observer'' was a weekly newspaper printed from 1987 to 2016, when it ceased print publication and became the online-only newspaper ''Observer''. The media site focuses on culture, real estate, media, politics and the entertainmen ...
'', September 26, 1999, retrieved December 20, 2009
"Book Stealing"
, segment transcript, '' On the Media'', December 23, 2005, retrieved December 20, 2009
Brown, Mick
"Jeffrey Eugenides: Enduring love"
''The Telegraph'', January 5, 2008, retrieved December 20, 2009
Rabb, Margo

essay, ''The New York Times Book Review'', December 20, 2009, retrieved same day
Constant, Paul
"Flying Off the Shelves: The Pleasures and Perils of Chasing Book Thieves"
'' The Stranger'', February 26, 2008, retrieved December 20, 2009
''(See
book store shoplifting Book store shoplifting is a problem for book sellers and has sometimes led stores to keep certain volumes behind store counters. Shoplifters at book stores may be thieves who want the book, or thieves who want to make money by selling the book. T ...
.)''


Economist perspectives

Economists say shoplifting is common because it is a relatively unskilled crime with low entry barriers that can be fitted into a normal lifestyle. People of every
nation A nation is a community of people formed on the basis of a combination of shared features such as language, history, ethnicity, culture and/or society. A nation is thus the collective identity of a group of people understood as defined by those ...
,
race Race, RACE or "The Race" may refer to: * Race (biology), an informal taxonomic classification within a species, generally within a sub-species * Race (human categorization), classification of humans into groups based on physical traits, and/or s ...
,
ethnicity An ethnic group or an ethnicity is a grouping of people who identify with each other on the basis of shared attributes that distinguish them from other groups. Those attributes can include common sets of traditions, ancestry, language, history, ...
,
gender Gender is the range of characteristics pertaining to femininity and masculinity and differentiating between them. Depending on the context, this may include sex-based social structures (i.e. gender roles) and gender identity. Most cultures u ...
and
social class A social class is a grouping of people into a set of Dominance hierarchy, hierarchical social categories, the most common being the Upper class, upper, Middle class, middle and Working class, lower classes. Membership in a social class can for ...
shoplift. Originally, analysis of data about apprehended shoplifters and interviews with
store detective A store detective (also known as Asset Protection Investigator, undercover shopper, Loss Prevention Detective, and Asset Protection Specialist) is a member of loss prevention whose main role is to prevent and detect theft (commonly known as shoplif ...
s suggested that females were almost twice as likely as males to shoplift. However, since 1980, the data suggest that males are equally or more likely to shoplift than females. The average shoplifter first did it at the age of ten: shoplifting tends to peak in
adolescence Adolescence () is a transitional stage of physical and psychological development that generally occurs during the period from puberty to adulthood (typically corresponding to the age of majority). Adolescence is usually associated with the t ...
then steadily declines thereafter. People of all races shoplift equally, and poor people shoplift only slightly more than rich people. Men tend to shoplift using bags, and women using strollers. When caught, a shoplifter has on average $200 worth of unpaid merchandise.


Methods


Concealing

Shoplifters may conceal items in their pockets, under their clothes, in bags, or in a personal item they are carrying (for example, a box) or pushing (for example, a stroller) or, if at a shopping center/mall, a bag from another store in that center. The use of backpacks and other bags to shoplift has led some stores to not allow people with backpacks in the store, often by asking the person to leave their backpack at a store counter. With clothes, shoplifters may put on the store clothing underneath their own clothes and leave the store.


Walkout/pushout

Some shoppers fill a shopping cart with unconcealed merchandise, and walk out of the store without paying. Security workers call that method "walkout" or "pushout". With clothing, some shoplifters may simply put on a coat or jacket from the store and walk out wearing the item. This tactic is used because busy employees may simply not notice a person pushing a cart out without paying or walking out wearing a store-owned coat. Some "pushout" shoplifters purposefully exit quickly to avoid detection, as this gives employees less time to react. Many stores instruct employees other than those directly involved in theft prevention or security to confront someone only verbally to avoid any possibility of being held liable for injury or unwarranted detention. While that may allow stolen goods to not be recovered, the loss of revenue may be judged to be acceptable in light of the cost of a potential lawsuit or an employee being injured by a fleeing shoplifter.


History

Shoplifting, originally called "lifting", is as old as shopping. The first documented shoplifting started to take place in 16th-century
London London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a majo ...
, and was carried out by groups of men called lifters. In 1591,
playwright A playwright or dramatist is a person who writes plays. Etymology The word "play" is from Middle English pleye, from Old English plæġ, pleġa, plæġa ("play, exercise; sport, game; drama, applause"). The word "wright" is an archaic English ...
Robert Greene published a
pamphlet A pamphlet is an unbound book (that is, without a hard cover or binding). Pamphlets may consist of a single sheet of paper that is printed on both sides and folded in half, in thirds, or in fourths, called a ''leaflet'' or it may consist of a ...
titled ''The Second Part of Cony Catching'', in which he described how three men could conspire to shoplift clothes and fabric from London merchants. When it was first documented, shoplifting was characterized as an
underworld The underworld, also known as the netherworld or hell, is the supernatural world of the dead in various religious traditions and myths, located below the world of the living. Chthonic is the technical adjective for things of the underworld. ...
practice: shoplifters were also
con artist A confidence trick is an attempt to defraud a person or group after first gaining their trust. Confidence tricks exploit victims using their credulity, naïveté, compassion, vanity, confidence, irresponsibility, and greed. Researchers have def ...
s,
pickpockets Pickpocketing is a form of larceny that involves the stealing of money or other valuables from the person or a victim's pocket without them noticing the theft at the time. It may involve considerable dexterity and a knack for misdirection. A th ...
,
pimp Procuring or pandering is the facilitation or provision of a prostitute or other sex worker in the arrangement of a sex act with a customer. A procurer, colloquially called a pimp (if male) or a madam (if female, though the term pimp has still ...
s, or
prostitutes Prostitution is the business or practice of engaging in sexual activity in exchange for payment. The definition of "sexual activity" varies, and is often defined as an activity requiring physical contact (e.g., sexual intercourse, non-penet ...
. In the late 17th century, London shopkeepers began to display goods in ways designed to attract shoppers, such as in window displays and glass cases. This made the goods more accessible for shoppers to handle and examine, which historians say led to an acceleration of shoplifting. The word shoplift (then, shop-lift) first appeared at the end of the 17th century in books like ''The Ladies Dictionary'', which, as well as describing shoplifting, provided tips on losing weight and styling hair. Female shoplifters of this period were also called "Amazons" or "roaring girl". Notorious female shoplifters in London included
Mary Frith Mary Frith (c. 1584 – 26 July 1659), alias Moll (or Mal) Cutpurse, was an English notorious pickpocket and fence of the London underworld. Meaning of nicknames Moll, apart from being a nickname for Mary, was a common name in the 16t ...
, the pickpocket and
fence A fence is a structure that encloses an area, typically outdoors, and is usually constructed from posts that are connected by boards, wire, rails or netting. A fence differs from a wall in not having a solid foundation along its whole length. ...
also known as
Moll Cutpurse Mary Frith (c. 1584 – 26 July 1659), alias Moll (or Mal) Cutpurse, was an English notorious pickpocket and fence of the London underworld. Meaning of nicknames Moll, apart from being a nickname for Mary, was a common name in the 16t ...
, pickpocket Moll King, Sarah McCabe whose shoplifting career spanned twenty years, and Maria Carlston (also known as Mary Blacke), whose life was documented by diarist
Samuel Pepys Samuel Pepys (; 23 February 1633 – 26 May 1703) was an English diarist and naval administrator. He served as administrator of the Royal Navy and Member of Parliament and is most famous for the diary he kept for a decade. Pepys had no mariti ...
, who was eventually executed for theft, and who for years shoplifted clothing and household linens in London with one or more female accomplices. In 1699, the
English Parliament The Parliament of England was the legislature of the Kingdom of England from the 13th century until 1707 when it was replaced by the Parliament of Great Britain. Parliament evolved from the great council of bishops and peers that advised ...
passed
The Shoplifting Act ''The'' () is a grammatical article in English, denoting persons or things already mentioned, under discussion, implied or otherwise presumed familiar to listeners, readers, or speakers. It is the definite article in English. ''The'' is the m ...
, part of the
Bloody Code The "Bloody Code" was a series of laws in England, Wales and Ireland in the 18th and early 19th centuries which mandated the death penalty for a wide range of crimes. It was not referred to as such in its own time, but the name was given later ...
that punished petty crimes with death. People convicted of shoplifting items worth more than five
shillings The shilling is a historical coin, and the name of a unit of modern currencies formerly used in the United Kingdom, Australia, New Zealand, other British Commonwealth countries and Ireland, where they were generally equivalent to 12 pence or ...
would be
hanged Hanging is the suspension of a person by a noose or ligature around the neck.Oxford English Dictionary, 2nd ed. Hanging as method of execution is unknown, as method of suicide from 1325. The ''Oxford English Dictionary'' states that hanging in ...
in London's
Tyburn Tree Tyburn was a manor (estate) in the county of Middlesex, one of two which were served by the parish of Marylebone. The parish, probably therefore also the manor, was bounded by Roman roads to the west (modern Edgware Road) and south (modern Ox ...
(known as the " Tyburn jig") with crowds of thousands watching, or would be
transported ''Transported'' is an Australian convict melodrama film directed by W. J. Lincoln. It is considered a lost film. Plot In England, Jessie Grey is about to marry Leonard Lincoln but the evil Harold Hawk tries to force her to marry him and she w ...
to the North American colonies or to
Botany Bay Botany Bay (Dharawal: ''Kamay''), an open oceanic embayment, is located in Sydney, New South Wales, Australia, south of the Sydney central business district. Its source is the confluence of the Georges River at Taren Point and the Cook ...
in Australia. Some merchants found The Shoplifting Act overly severe, jurors often deliberately under-valued the cost of items stolen so convicted shoplifters would escape death, and reformist lawyers advocated for the Act's repeal, but The Shoplifting Act was supported by powerful people such as
Lord Ellenborough Baron Ellenborough, of Ellenborough in the County of Cumberland, is a title in the Peerage of the United Kingdom. It was created on 19 April 1802 for the lawyer, judge and politician Sir Edward Law, Lord Chief Justice of the King's Bench from ...
, who characterized penal transportation as "a summer airing to a milder climate" and the
archbishop of Canterbury The archbishop of Canterbury is the senior bishop and a principal leader of the Church of England, the ceremonial head of the worldwide Anglican Communion and the diocesan bishop of the Diocese of Canterbury. The current archbishop is Justi ...
, who believed that strong punishment was necessary to prevent a dramatic increase in crime. As England began to embrace Enlightenment ideas about
crime In ordinary language, a crime is an unlawful act punishable by a State (polity), state or other authority. The term ''crime'' does not, in modern criminal law, have any simple and universally accepted definition,Farmer, Lindsay: "Crime, definit ...
and
punishment Punishment, commonly, is the imposition of an undesirable or unpleasant outcome upon a group or individual, meted out by an authority—in contexts ranging from child discipline to criminal law—as a response and deterrent to a particular acti ...
in the 18th century, opposition to the Bloody Code began to grow. The last English execution for shoplifting was carried out in 1822, and in 1832 the
House of Lords The House of Lords, also known as the House of Peers, is the Bicameralism, upper house of the Parliament of the United Kingdom. Membership is by Life peer, appointment, Hereditary peer, heredity or Lords Spiritual, official function. Like the ...
reclassified shoplifting as a non-capital crime. By the early 19th century, shoplifting was believed to be primarily a female activity, and doctors began to redefine some shoplifting as what
Swiss Swiss may refer to: * the adjectival form of Switzerland * Swiss people Places * Swiss, Missouri * Swiss, North Carolina *Swiss, West Virginia * Swiss, Wisconsin Other uses *Swiss-system tournament, in various games and sports *Swiss Internation ...
doctor André Matthey had then newly christened "klopemania" (
kleptomania Kleptomania is the inability to resist the urge to steal items, usually for reasons other than personal use or financial gain. First described in 1816, kleptomania is classified in psychiatry as an impulse control disorder. Some of the main cha ...
), from the Greek words "''kleptein''" (stealing) and "''mania''" (insanity). Kleptomania was primarily attributed to wealthy and middle-class women, and in 1896 was criticized by
anarchist Anarchism is a political philosophy and movement that is skeptical of all justifications for authority and seeks to abolish the institutions it claims maintain unnecessary coercion and hierarchy, typically including, though not neces ...
Emma Goldman Emma Goldman (June 27, 1869 – May 14, 1940) was a Russian-born anarchist political activist and writer. She played a pivotal role in the development of anarchist political philosophy in North America and Europe in the first half of the ...
as a way for the rich to excuse their own class from punishment, while continuing to punish the poor for the same acts. In the 1960s, shoplifting began to be redefined again, this time as a political act. In his 1970 book '' Do It: Scenarios of the Revolution'', American activist
Jerry Rubin Jerry Clyde Rubin (July 14, 1938 – November 28, 1994) was an American social activist, anti-war leader, and counterculture icon during the 1960s and 1970s. During the 1980s, he became a successful businessman. He is known for being one of the ...
wrote "All money represents theft...shoplifting gets you high. Don't buy. Steal," and in ''
The Anarchist Cookbook ''The Anarchist Cookbook'', first published in 1971, is a book containing instructions for the manufacture of explosives, rudimentary telecommunications phreaking devices, and related weapons, as well as instructions for the home manufacture o ...
'', published in 1971, American author William Powell offered tips for how to shoplift. In his 1971 book ''
Steal This Book ''Steal This Book'' is a book written by Abbie Hoffman. Written in 1970 and published in 1971, the book exemplified the counterculture of the sixties. The book sold more than a quarter of a million copies between April and November 1971. The numb ...
'', American activist
Abbie Hoffman Abbot Howard "Abbie" Hoffman (November 30, 1936 – April 12, 1989) was an American political and social activist who co-founded the Youth International Party ("Yippies") and was a member of the Chicago Seven. He was also a leading proponen ...
offered tips on how to shoplift and argued that shoplifting is anti-corporate. In her book ''The Steal: A Cultural History of Shoplifting'', social historian Rachel Shteir described how shoplifting from companies you dislike is considered by some activist groups, such as some freegans, decentralized anarchist collective
CrimethInc CrimethInc., also known as CWC, which stands for either "CrimethInc. Ex-Workers Collective" or "CrimethInc Ex-Workers Ex-Collective", is a decentralized anarchist collective of autonomous cells. * * * CrimethInc. emerged in the mid-1990s, initi ...
, the Spanish anarchist collective Yomango and the Canadian magazine
Adbusters The Adbusters Media Foundation is a Canadian-based Nonprofit organization, not-for-profit, Environmentalism, pro-environment organization founded in 1989 by Kalle Lasn and Bill Schmalz in Vancouver, British Columbia. Adbusters describes itself ...
, to be a morally defensible act of corporate sabotage.


Motivations

Researchers divide shoplifters into two categories: boosters, professionals who resell what they steal, and snitches, amateurs who steal items for their personal use.
Motivation Motivation is the reason for which humans and other animals initiate, continue, or terminate a behavior at a given time. Motivational states are commonly understood as forces acting within the agent that create a disposition to engage in goal-dire ...
s for shoplifting are controversial among researchers, although they generally agree that shoplifters are driven by either
economic An economy is an area of the Production (economics), production, Distribution (economics), distribution and trade, as well as Consumption (economics), consumption of Goods (economics), goods and Service (economics), services. In general, it is ...
or
psychosocial The psychosocial approach looks at individuals in the context of the combined influence that psychological factors and the surrounding social environment have on their physical and mental wellness and their ability to function. This approach is ...
motives. Psychosocial motivations may include
peer pressure Peer pressure is the direct or indirect influence on peers, i.e., members of social groups with similar interests, experiences, or social statuses. Members of a peer group are more likely to influence a person's beliefs, values, and behavior. A g ...
, a desire for thrill or excitement, impulse, stealing because judgment is clouded by
intoxication Intoxication — or poisoning, especially by an alcoholic or narcotic substance — may refer to: * Substance intoxication: ** Alcohol intoxication ** LSD intoxication ** Toxidrome ** Tobacco intoxication ** Cannabis intoxication ** Cocaine i ...
, or doing so because of a
compulsion Compulsion may refer to: * Compulsive behavior, a psychological condition in which a person does a behavior compulsively, having an overwhelming feeling that they must do so. * Obsessive–compulsive disorder, a mental disorder characterized by i ...
. Depression is the psychiatric disorder most commonly associated with shoplifting. Shoplifting is also associated with family or marital stress, social isolation, having had a difficult childhood, alcoholism or drug use, low self-esteem, and
eating disorder An eating disorder is a mental disorder defined by abnormal eating behaviors that negatively affect a person's physical or mental health. Only one eating disorder can be diagnosed at a given time. Types of eating disorders include binge eating d ...
s, with bulimic shoplifters frequently stealing food. Some researchers have theorized that shoplifting is an unconscious attempt to make up for a past loss. Researchers have found that the decision to shoplift is associated with pro-shoplifting attitudes, social factors, opportunities for shoplifting and the perception that the shoplifter is unlikely to be caught. Researchers say that shoplifters justify their shoplifting through a variety of personal narratives, such as believing they are making up for having been victimized, that they are unfairly being denied things they deserve, or that the retailers they steal from are untrustworthy or immoral. Sociologists call these narratives neutralizations, meaning mechanisms people use to silence values within themselves that would otherwise prevent them from carrying out a particular act.
Developmental psychologists Development of the human body is the process of growth to maturity. The process begins with fertilization, where an egg released from the ovary of a female is penetrated by a sperm cell from a male. The resulting zygote develops through mit ...
believe that children under the age of nine shoplift to test boundaries, and that tweens and teenagers shoplift mainly for excitement or the thrill, are "acting out" (or depressed), or are being pressured by their peers.


Differences by geography

Researches say that around the world, in countries including the United States,
Canada Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by tot ...
, Australia,
Brazil Brazil ( pt, Brasil; ), officially the Federative Republic of Brazil (Portuguese: ), is the largest country in both South America and Latin America. At and with over 217 million people, Brazil is the world's fifth-largest country by area ...
,
Mexico Mexico (Spanish: México), officially the United Mexican States, is a country in the southern portion of North America. It is bordered to the north by the United States; to the south and west by the Pacific Ocean; to the southeast by Guatema ...
, South Africa, Japan, and India, people tend to shoplift the same types of items, and frequently even the same brands. But there are also differences in shoplifting among different countries that reflect those countries' general consumption habits and preferences. In
Milan Milan ( , , Lombard: ; it, Milano ) is a city in northern Italy, capital of Lombardy, and the second-most populous city proper in Italy after Rome. The city proper has a population of about 1.4 million, while its metropolitan city h ...
,
saffron Saffron () is a spice derived from the flower of ''Crocus sativus'', commonly known as the "saffron crocus". The vivid crimson stigma and styles, called threads, are collected and dried for use mainly as a seasoning and colouring agent i ...
, an expensive component of
risotto alla Milanese Risotto (, , from meaning "rice") is a northern Italian rice dish cooked with broth until it reaches a creamy consistency. The broth can be derived from meat, fish, or vegetables. Many types of risotto contain butter, onion, white wine, and Par ...
, is frequently shoplifted, and throughout
Italy Italy ( it, Italia ), officially the Italian Republic, ) or the Republic of Italy, is a country in Southern Europe. It is located in the middle of the Mediterranean Sea, and its territory largely coincides with the homonymous geographical re ...
,
parmigiano reggiano Parmesan ( it, Parmigiano Reggiano; ) is an Italian hard, granular cheese produced from cows’ milk and aged at least 12 months. It is named after two of the areas which produce it, the provinces of Parma and Reggio Emilia (''Parmigiano'' i ...
is often stolen from supermarkets. In Spain,
jamón ibérico ''Jamón ibérico'' (; pt, presunto ibérico ), "Iberian ham" is a variety of ''jamón'' or ''presunto'', a type of cured leg of pork produced in Spain and, to a lesser extent, Portugal. Description According to Spain's '' denominación d ...
is a frequent target. In France, the anise-flavoured liqueur
ricard Ricard is a surname, as well as a Catalan name. Notable people with the surname include: * Étienne Pierre Sylvestre Ricard (1771–1843), French general under Napoleon * Hámilton Ricard (born 1974), Colombian footballer *Jean-François Ricard (bo ...
is frequently stolen, and in Japan, experts believe that
manga comics Manga (Japanese: 漫画 ) are comics or graphic novels originating from Japan. Most manga conform to a style developed in Japan in the late 19th century, and the form has a long prehistory in earlier Japanese art. The term ''manga'' is used ...
,
electronic games An electronic game is a game that uses electronics to create an interactive system with which a player can play. Video games are the most common form today, and for this reason the two terms are often used interchangeably. There are other common ...
and
whisky Whisky or whiskey is a type of distilled alcoholic beverage made from fermented grain mash. Various grains (which may be malted) are used for different varieties, including barley, corn, rye, and wheat. Whisky is typically aged in wooden c ...
are most frequently stolen. Bookstores and magazine sellers in Japan have also complained about what they call "digital shoplifting", which refers to the photographing of material in-store for later reading. Packaged cheese has been the most frequently shoplifted item in
Norway Norway, officially the Kingdom of Norway, is a Nordic country in Northern Europe, the mainland territory of which comprises the western and northernmost portion of the Scandinavian Peninsula. The remote Arctic island of Jan Mayen and t ...
, with thieves selling it afterwards to pizza parlours and fast food restaurants.


Economic impact and response from shops

According to a report from Tyco Retail Solutions, the global retail industry lost an estimated $34 billion in sales in 2017 to shoplifting, which is approximately 2 percent of total revenue. Shoplifting is the largest single reason for loss of merchandise. Retailers report that shoplifting has a significant effect on their bottom line, stating that about 0.6% of all inventory disappears to shoplifters. According to the 2012 National Retail Security Survey, shoplifting costs American retailers approximately $14B annually. In 2001, it was claimed that shoplifting cost US retailers $25 million a day. Observers believe that industry shoplifting numbers are over half employee theft or fraud and the rest by patrons. Of course, if apprehended during the shoplifting the merchandise is generally recovered by the retailers and there is often no loss to the store owner when the merchandise is surrendered to the store by the suspects. In addition, in many states retailers have the right to recover civil damages to cover the cost of providing security. According to a December 23, 2008, article in the ''
Pittsburgh Post-Gazette The ''Pittsburgh Post-Gazette'', also known simply as the PG, is the largest newspaper serving metropolitan Pittsburgh, Pennsylvania. Descended from the ''Pittsburgh Gazette'', established in 1786 as the first newspaper published west of the All ...
'', Dimperio's Market, the only full-service grocery store in the Hazelwood neighborhood of
Pittsburgh Pittsburgh ( ) is a city in the Commonwealth (U.S. state), Commonwealth of Pennsylvania, United States, and the county seat of Allegheny County, Pennsylvania, Allegheny County. It is the most populous city in both Allegheny County and Wester ...
,
Pennsylvania Pennsylvania (; ( Pennsylvania Dutch: )), officially the Commonwealth of Pennsylvania, is a state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, ...
, closed because of shoplifters. Walgreens reported that it closed 10 stores in the San Francisco area between 2019 and 2020, primarily due to a surge in theft.


Consequences

Shoplifting is considered a form of theft and is subject to prosecution. Retailers may also ban from their premises those who have shoplifted from stores.


United States

In most cases in the United States, store employees and managers have certain powers of arrest. Store officials may detain for investigation (for a reasonable length of time) the person who they have probable cause to believe is attempting to take or has unlawfully taken merchandise (see
shopkeeper's privilege Shopkeeper's privilege is a law recognized in the United States under which a shopkeeper is allowed to detain a suspected shoplifter on store property for a reasonable period of time, so long as the shopkeeper has cause to believe that the perso ...
). Store employees may also have
citizen's arrest A citizen's arrest is an arrest made by a private citizen – that is, a person who is not acting as a sworn law-enforcement official. In common law jurisdictions, the practice dates back to medieval England and the English common law, in which ...
powers, but absent a statute granting broader authority a citizen's arrest power is normally available only for felony offenses, while shoplifting is usually a misdemeanor offense. In the United States, store employees who detain suspects outside of and inside the store premises are generally granted limited powers of arrest by state law, and have the power to initiate criminal arrests or civil sanctions, or both, depending upon the policy of the retailer and the state statutes governing civil demands and civil recovery for shoplifting as reconciled with the criminal laws of the jurisdiction.


England and Wales

In England and Wales, an offence involving shoplifting may be charged under Section 1 of the Theft Act 1986; alternatively, if the goods stolen are worth less than £200, a person may be charged under Section 176 of the Anti-Social Behaviour, Crime and Policing Act. Upon conviction, the maximum penalty is a fine or up to six months in prison if the goods stolen are worth less than £200; if they are worth more than £200, the maximum penalty is seven years in prison.


Middle East

In the Islamic legal system called
Sharia Sharia (; ar, شريعة, sharīʿa ) is a body of religious law that forms a part of the Islamic tradition. It is derived from the religious precepts of Islam and is based on the sacred scriptures of Islam, particularly the Quran and the H ...
, ''
hudud ''Hudud'' (Arabic: ''Ḥudūd'', also transliterated ''hadud'', ''hudood''; plural of ''hadd'', ) is an Arabic word meaning "borders, boundaries, limits". In the religion of Islam it refers to punishments that under Islamic law ( sharīʿah) ar ...
'' ("limits" or "restrictions") calls for '' sariqa'' ("theft") to be punished by
amputation Amputation is the removal of a limb by trauma, medical illness, or surgery. As a surgical measure, it is used to control pain or a disease process in the affected limb, such as malignancy or gangrene. In some cases, it is carried out on indi ...
of the thief's hand. This punishment is categorized as ''
hadd ''Hudud'' (Arabic: ''Ḥudūd'', also transliterated ''hadud'', ''hudood''; plural of ''hadd'', ) is an Arabic word meaning "borders, boundaries, limits". In the religion of Islam it refers to punishments that under Islamic law (sharīʿah) are ...
'', meaning a punishment that restrains or prevents further crime. Sariqa is interpreted differently in different countries and by different scholars, and some say it does not include shoplifting. In
Saudi Arabia Saudi Arabia, officially the Kingdom of Saudi Arabia (KSA), is a country in Western Asia. It covers the bulk of the Arabian Peninsula, and has a land area of about , making it the fifth-largest country in Asia, the second-largest in the A ...
, shoplifters' hands may be amputated, though.


Prevention

Shoplifting may be prevented and detected.
Closed-circuit television Closed-circuit television (CCTV), also known as video surveillance, is the use of video cameras to transmit a signal to a specific place, on a limited set of monitors. It differs from broadcast television in that the signal is not openly t ...
(CCTV) monitoring is an important anti-shoplifting technology.
Electronic article surveillance Electronic article surveillance is a technological method for preventing shoplifting from retail stores, pilferage of books from libraries or removal of properties from office buildings. Special tags are fixed to merchandise; these tags are remove ...
(EAS) is another method of inventory protection.
Radio-frequency identification Radio-frequency identification (RFID) uses electromagnetic fields to automatically identify and track tags attached to objects. An RFID system consists of a tiny radio transponder, a radio receiver and transmitter. When triggered by an electromag ...
(RFID) is an anti-employee-theft and anti-shoplifting technology used in retailers such as
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores from the United States, headquarter ...
, which already heavily use RFID technology for inventory purposes.
Loss prevention Retail loss prevention (also known as Retail asset protection) is a set of practices employed by retail companies to preserve profit. Profit preservation is any business activity specifically designed to reduce preventable losses. A preventable ...
personnel can consist of both uniformed officers and plain-clothed store detectives. Large department stores will use both and smaller stores will use one or the other depending on their shrink strategy. Store detectives will patrol the store acting as if they are real shoppers. Physical measures include implementing a one-way entry and exit system, protected with devices such as "shark teeth" gates to ensure trolleys can only pass through one way. The presence of uniformed officers acts as a deterrent to shoplifting activity and they are mostly used by high-end retail establishments. Shoppers in some stores are asked when leaving the premises to have their purchases checked against the
receipt A receipt (also known as a packing list, packing slip, packaging slip, (delivery) docket, shipping list, delivery list, bill of the parcel, manifest, or customer receipt) is a document acknowledging that a person has received money or propert ...
. Expensive merchandise will be in a locked case requiring an employee to get items at a customer's request. The customer is required to purchase the merchandise immediately, or it is left at the checkout area for the customer to purchase when done shopping. Many stores also lock CDs, DVDs, and video games in locking cases, which can only be opened by the checkout operator once the item has gone through the checkout. Some stores will use dummy cases, also known as "dead boxes", in which the box or case on the shelf is entirely empty and the customer will not be given the item they have paid for until the transaction has been completed, usually by other store staff. Store staff may be given the following criteria that must be met before apprehending a shoplifting suspect: * You must see the shoplifter approach the merchandise; select the merchandise; and conceal, convert or carry away the merchandise. * You must maintain continuous observation of the shoplifter. * You must observe the shoplifter leave the store and not pay for the merchandise. * You must apprehend the shoplifter outside the store. Many stores will put up signs warning about the consequences of shoplifting or signs warning about the use of surveillance cameras in the store. That is intended to deter people from trying to shoplift.


Closed-circuit television

Closed-circuit television Closed-circuit television (CCTV), also known as video surveillance, is the use of video cameras to transmit a signal to a specific place, on a limited set of monitors. It differs from broadcast television in that the signal is not openly t ...
(CCTV) monitoring is an important anti-shoplifting technology. Retailers focusing on loss prevention often devote most of their resources to this technology. Using CCTVs to apprehend shoplifters in the act requires full-time human monitoring of the cameras. Sophisticated CCTV systems discriminate the scenes to detect and segregate suspicious behaviour from numerous screens and to enable automatic alerting. However, the attentiveness of the surveillance personnel may be threatened by false reliance on automatics. CCTV is more effective if used in conjunction with
electronic article surveillance Electronic article surveillance is a technological method for preventing shoplifting from retail stores, pilferage of books from libraries or removal of properties from office buildings. Special tags are fixed to merchandise; these tags are remove ...
(EAS) systems. The EAS system will warn of a potential shoplifter and the video may provide evidence for prosecution if the shoplifter is allowed to pass checkout points or leave store premises with unbought merchandise. Many stores will use public-view monitors in the store to show people there that they are being recorded. That is intended as a deterrent to shoplifting. Some stores use inexpensive dummy cameras. Even though these fake cameras cannot record images, their presence may deter shoplifting.


Electronic article surveillance

Electronic article surveillance Electronic article surveillance is a technological method for preventing shoplifting from retail stores, pilferage of books from libraries or removal of properties from office buildings. Special tags are fixed to merchandise; these tags are remove ...
(EAS) are magnetic or radio-frequency tags that sound an alarm if a shoplifter leaves a store with store items that have not been paid for. EAS methods are second only to CCTV in popularity amongst retailers looking for inventory protection. EAS refers to the electronic security tags that are attached to merchandise and cause an alarm to sound on exiting the store. Some stores also have detection systems at the entrance to the bathrooms that sound an alarm if someone tries to take unpaid merchandise with them into the bathroom. Regularly, even when an alarm does sound, a shoplifter walks out casually and is not confronted if no guards are present because of the high number of false alarms, especially in malls, due to "tag pollution" whereby non-deactivated tags from other stores set off the alarm. This can be overcome with newer systems and a properly trained staff. Some new systems either do not alarm from "tag pollution" or they produce a specific alarm when a customer enters the store with a non-deactivated tag so that store personnel can remove or deactivate it so it does not produce a false alarm when exiting the store. However, spider wrap may be used instead of tags. Some tags are stuck onto merchandise with glue (rather than being superimposed on) the shoplifter can easily scrape off the tag in their pocket. Pedestal EAS covers, which are made of durable vinyl, offer cost-effective means of adding a marketing tool at every entrance to a store; they are also custom-manufactured to fit any pedestal and can be printed to highlight specific brands or seasonal promotions. They do not interfere with the performance of the EAS systems and are easily cleaned or changed. Some shoplifters may employ
jammer Jammer may refer to: Signal blocking devices * Radar jammer, a device used in radar jamming and deception * Radio jammer, a device used in radio jamming * Radio-controlled Improvised Explosive Device jammer, a counter-IED device * Mobile phon ...
devices to prevent EAS tags from triggering, or magnets to remove the tags. Stores may employ technology to detect jammers and magnets.
Radio-frequency identification Radio-frequency identification (RFID) uses electromagnetic fields to automatically identify and track tags attached to objects. An RFID system consists of a tiny radio transponder, a radio receiver and transmitter. When triggered by an electromag ...
(RFID) is an anti-employee-theft and anti-shoplifting technology used in retailers such as
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores from the United States, headquarter ...
, which already heavily use RFID technology for inventory purposes. If a product with an active RFID tag passes the exit scanners at a Walmart outlet, not only does it set off an alarm, but it also tells security personnel exactly what product to look for in the shopper's cart. Add-on
metal detector A metal detector is an instrument that detects the nearby presence of metal. Metal detectors are useful for finding metal objects on the surface, underground, and under water. The unit itself, consist of a control box, and an adjustable shaft, ...
systems will be used in some stores with
electronic article surveillance Electronic article surveillance is a technological method for preventing shoplifting from retail stores, pilferage of books from libraries or removal of properties from office buildings. Special tags are fixed to merchandise; these tags are remove ...
which sense metallic surfaces. They are used to deter the use of
booster bag A booster bag is a handmade bag used to shoplift, typically from retail stores, libraries, and any other location employing security detectors to deter theft. The booster bag can be an ordinary shopping bag, backpack, pocketed garment, or other in ...
s which are used to shield EAS tags.


Staff roles

Store detective A store detective (also known as Asset Protection Investigator, undercover shopper, Loss Prevention Detective, and Asset Protection Specialist) is a member of loss prevention whose main role is to prevent and detect theft (commonly known as shoplif ...
s can patrol the store wearing plainclothes and act as if they are real shoppers. They may browse, examine, carry, or even try on merchandise, while looking for signs of shoplifting and looking for possible shoplifters. Many large retail companies use that technique. Store detectives will watch a shoplifting suspect conceal an item, then stop them after they have exited the store. Those types of personnel must follow a strict set of rules because of very high liability risks. Many large retail or grocery stores have a store detective to watch for shoplifters. Most of those stores use secret verbal codes over the
PA system A public address system (or PA system) is an electronic system comprising microphones, amplifiers, loudspeakers, and related equipment. It increases the apparent volume (loudness) of a human voice, musical instrument, or other acoustic sound sou ...
to alert management, other loss prevention personal, and associates that there is a shoplifter. Store detectives must follow a suspect around the store by foot or by watching video monitors and observe every move the person makes so that they do not face a lawsuit for apprehending or arresting the wrong person. The presence of uniformed
security guard A security guard (also known as a security inspector, security officer, or protective agent) is a person employed by a government or private party to protect the employing party's assets (property, people, equipment, money, etc.) from a variety ...
s acts as a deterrent to shoplifting activity. Guards are mostly used by high-end retail establishments such as jewellery stores and camera and electronics stores, but are also used by other retailers. Floor attendants greet customers, follow them as they walk about the store, and offer help with shopping. Shoplifters are not comfortable with this attention and may go somewhere else where they can steal unnoticed. In a 2008 global study conducted by NRMA, it found shoplifters are 68 percent less likely to commit the offense if they are greeted immediately as they walk into the retail store. Some stores have an employee work at the fitting rooms. The employee will count how many clothes a person brings into the fitting rooms and ensure that they come out with the same number of clothes. This is to prevent people from using the fitting rooms to shoplift.


Exit inspections

Shoppers in some stores are asked when leaving the premises to have their purchases checked against the
receipt A receipt (also known as a packing list, packing slip, packaging slip, (delivery) docket, shipping list, delivery list, bill of the parcel, manifest, or customer receipt) is a document acknowledging that a person has received money or propert ...
.
Costco Costco Wholesale Corporation (doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only big-box retail stores (warehouse club). As of 2022, Costco i ...
and
Best Buy Best Buy Co. Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music, it was rebra ...
are companies that employ this tactic. However, that is voluntary, as the store cannot legally detain the shopper unless they have
probable cause In United States criminal law, probable cause is the standard by which police authorities have reason to obtain a warrant for the arrest of a suspected criminal or the issuing of a search warrant. There is no universally accepted definition o ...
to suspect the shopper of shoplifting. In the United States, shoppers are under no actual obligation to accede to such a search unless the employee has reasonable grounds to suspect shoplifting and arrests the customer or takes or looks at the receipt from the customer without violating any laws or if the customer has signed a membership agreement which stipulates that customers will subject themselves to inspections before taking the purchased merchandise from the store. In the cases of
Sam's Club Sam's West, Inc. (doing business as Sam's Club) is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc., founded in 1983 and named after Walmart founder Sam Walton as Sam’s Wholesale Club. , Sam's Cl ...
and
Costco Costco Wholesale Corporation (doing business as Costco Wholesale and also known simply as Costco) is an American multinational corporation which operates a chain of membership-only big-box retail stores (warehouse club). As of 2022, Costco i ...
, the contracts merely say that it is their policy to check receipts at the exit or that they "reserve the right." That wording does not specify the results of non-compliance by the customer, and since they did not have a right to re-check receipts in the first place, it may not be legally binding at all. The purchaser who holds the receipt owns the merchandise. Employees who harass, assault, touch, or detain customers or take their purchased merchandise may be committing torts or crimes against the customers. Bottom-of-basket mirrors are commonly used in grocery stores where the checkout lanes are close together and the cashier might be unable to see the entire basket to ensure payment of all items.


Display cases

Some expensive merchandise will be in a locked case requiring an employee to get items at a customer's request. The customer is either required to purchase the merchandise immediately or it is left at the checkout register (under the supervision of a cashier) for the customer to purchase when finished shopping. This prevents the customer from having a chance to conceal the item. Another way of locking merchandise, especially popular in liquor stores, is to place it in a secure, store-administered hard-plastic cap on a regular bottle top. Once purchased the clerk will remove the cap with a store key. It is not otherwise easily removable. Many stores also lock CDs, DVDs, and video games in locking cases, which can only be opened by the checkout operator once the item has gone through the checkout. Many stores have certain items on locking pegs which are secure hooks to where the item cannot be removed from the hook. Some stores will use dummy cases, also known as "dead boxes", where the box or case on the shelf is entirely empty and the customer will not be given the item they have paid for until the transaction has been completed, usually by other store staff. Some stores have been known to take this idea further by filling the dummy cases or boxes with a weight, similar to the weight of the actual item by using a weight made to fit inside the box. This causes the shoplifter to think that the box is full, trying to steal it and ending up with nothing. This was especially popular in movie rental stores such as Blockbuster Video.


Notable cases

Accused murderer
Lizzie Borden Lizzie Andrew Borden (July 19, 1860 – June 1, 1927) was an American woman tried and acquitted of the August 4, 1892 axe murders of her father and stepmother in Fall River, Massachusetts. No one else was charged in the murders, and despite ost ...
again received media attention when she was accused of shoplifting in 1897. French writer and political activist
Jean Genet Jean Genet (; – ) was a French novelist, playwright, poet, essayist, and political activist. In his early life he was a vagabond and petty criminal, but he later became a writer and playwright. His major works include the novels ''The Thief's ...
was arrested in Paris for shoplifting a dozen handkerchiefs from the
department store A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic app ...
Samaritaine La Samaritaine (French pronunciation: a samaʁitɛn is a large department store in Paris, France, located in the first arrondissement. The nearest métro station is Pont-Neuf, directly in front at the quai du Louvre and the rue de la Monnai ...
in 1937. Genet frequently stole from shops throughout his life, including alcohol, bolts of linen, books and suits. Actress
Hedy Lamarr Hedy Lamarr (; born Hedwig Eva Maria Kiesler; November 9, 1914 January 19, 2000) was an Austrian-born American film actress and inventor. A film star during Hollywood's golden age, Lamarr has been described as one of the greatest movie actress ...
was arrested for shoplifting in
Los Angeles Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
in 1966. The charges were eventually dropped. In 1991, she was arrested on the same charge in
Florida Florida is a state located in the Southeastern region of the United States. Florida is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Bahamas and Atlantic Ocean, and to ...
, this time for $21.48 worth of laxatives and eye drops. She pleaded "no contest" to avoid a court appearance, and in return for a promise to refrain from breaking any laws for a year, the charges were once again dropped. British radio and television personality Lady Isobel Barnett was found guilty of shoplifting in 1980. She committed suicide four days after her guilty verdict. Actress
Winona Ryder Winona Laura Horowitz (born October 29, 1971), professionally known as Winona Ryder, is an American actress. Originally playing quirky roles, she rose to prominence for her more diverse performances in various genres in the 1990s. She has recei ...
was arrested for shoplifting at
Saks Fifth Avenue Saks Fifth Avenue (originally Saks & Company; Colloquialism, colloquially Saks) is an American Luxury goods, luxury department store chain headquartered in New York City and founded by Andrew Saks. The original store opened in the F Street and ...
department store in
Beverly Hills, California Beverly Hills is a city located in Los Angeles County, California. A notable and historic suburb of Greater Los Angeles, it is in a wealthy area immediately southwest of the Hollywood Hills, approximately northwest of downtown Los Angeles. B ...
in 2001. Ryder was eventually convicted of misdemeanor theft and vandalism and became eligible for expungement of the conviction after finishing probation in 2005. Ryder was originally convicted by a jury of felony larceny/vandalism and was sentenced in a nationally televised California Superior Court proceeding in December 2002. Former New York City Mayor
Rudy Giuliani Rudolph William Louis Giuliani (, ; born May 28, 1944) is an American politician and lawyer who served as the 107th Mayor of New York City from 1994 to 2001. He previously served as the United States Associate Attorney General from 1981 to 198 ...
's daughter
Caroline Giuliani Caroline Rose Giuliani (born 1989) is an American filmmaker, political activist, and writer. She is the daughter of Rudy Giuliani, the former Mayor of New York City. Giuliani has received national media attention for publicly disagreeing with a ...
was arrested for stealing five beauty items worth about $100 from a
Sephora Sephora is a French multinational retailer of personal care and beauty products. Featuring nearly 340 brands, along with its own private label, Sephora Collection, Sephora offers beauty products including cosmetics, skincare, body, fragrance, n ...
store in
Manhattan Manhattan (), known regionally as the City, is the most densely populated and geographically smallest of the five boroughs of New York City. The borough is also coextensive with New York County, one of the original counties of the U.S. state ...
in August 2010. She was later offered a dismissal in return for a day of community service and six months without a further offense. British chef and TV presenter
Antony Worrall Thompson Henry Antony Cardew Worrall Thompson (born 1 May 1951) is an English restaurateur and celebrity chef, television presenter and radio broadcaster. Early life Worrall Thompson was born in Stratford-upon-Avon, Warwickshire. His parents, Michae ...
was arrested for shoplifting "...three onions and two pots of...coleslaw from a branch of
Tesco Tesco plc () is a British multinational groceries and general merchandise retailer headquartered in Welwyn Garden City, England. In 2011 it was the third-largest retailer in the world measured by gross revenues and the ninth-largest in th ...
" in 2012 and "...received a caution" from authorities.
Dwayne Johnson Dwayne Douglas Johnson (born May 2, 1972), also known by his ring name The Rock, is an American actor and former professional wrestler. Widely regarded as one of the greatest professional wrestlers of all time, he was integral to the developm ...
used to shoplift Snickers regularly at a
7-Eleven 7-Eleven, Inc., stylized as 7-ELEVE, is a multinational chain of retail convenience stores, headquartered in Dallas, Texas. The chain was founded in 1927 as an ice house storefront in Dallas. It was named Tote'm Stores between 1928 and 1946. A ...
in Hawaii when he was a teenager. In 2022, he made amends by buying every
Snickers Snickers is a chocolate bar made by the American company Mars, Incorporated, consisting of nougat topped with caramel and peanuts that is encased in milk chocolate. The annual global sales of Snickers was over $3 billion . In the United ...
bar in that store.


See also

*
Book store shoplifting Book store shoplifting is a problem for book sellers and has sometimes led stores to keep certain volumes behind store counters. Shoplifters at book stores may be thieves who want the book, or thieves who want to make money by selling the book. T ...
*
Civil recovery Civil recovery is the method in some legal systems employed to recover the proceeds of crime, instead of, or in addition to, criminal. Many retailers, or agents acting on their behalf, utilize civil recovery to recover the value of property (inclu ...
*
Dine and dash Dine and dash is the US phrase for a form of theft by fraud, in which a patron or patrons orders and consumes food and beverages from a restaurant or similar establishment with the intent not to pay. The act may involve the customer leaving the ...
* '' Evasion'', an autobiography detailing one man's shoplifting and
dumpster diving Dumpster diving (also totting, skipping, skip diving or skip salvage) is salvaging from large commercial, residential, industrial and construction containers for unused items discarded by their owners but deemed useful to the picker. It is n ...
-supported travels *
Exit control lock An exit control lock, also known as an exit control device, exit lock, or simply an exit control, prevents or deters unauthorized exit.Keyless Locks Have Versatile Features That Protect Lives and Contain Situations By Jack M Patterson Typical ...
*
Fence (criminal) A fence, also known as a receiver, mover, or moving man, is an individual who knowingly buys stolen goods in order to later resell them for profit. The fence acts as a middleman between thieves and the eventual buyers of stolen goods who may n ...
*
Kleptomania Kleptomania is the inability to resist the urge to steal items, usually for reasons other than personal use or financial gain. First described in 1816, kleptomania is classified in psychiatry as an impulse control disorder. Some of the main cha ...
*
Larceny Larceny is a crime involving the unlawful taking or theft of the personal property of another person or business. It was an offence under the common law of England and became an offence in jurisdictions which incorporated the common law of Engla ...
* Library theft *
Loss prevention Retail loss prevention (also known as Retail asset protection) is a set of practices employed by retail companies to preserve profit. Profit preservation is any business activity specifically designed to reduce preventable losses. A preventable ...
*
Organized retail crime Organized retail crime (ORC) refers to professional shoplifting, cargo theft, retail crime rings and other organized crime occurring in retail environments. One person acting alone is not considered an example of organized retail crime. These cri ...
*
Package pilferage Package pilferage is the theft of part of the contents of a package. It may also include theft of the contents but leaving the package, perhaps resealed with bogus contents. Small packages can be pilfered from a larger package such as a shippin ...
* Receipt of stolen property *
Retail loss prevention Retail loss prevention (also known as Retail asset protection) is a set of practices employed by retail companies to preserve profit. Profit preservation is any business activity specifically designed to reduce preventable losses. A preventable ...
* Sweethearting * Yomango


References


Further reading


Books

* * * * * Cupchik, Will (2013) * * * * * * * * *


Articles

* {{Citation, last=Cupchik, first=W., author2=Atcheson D. J., title=Shoplifting: An Occasional Crime of the Moral Majority, journal=Bulletin of the American Academy of Psychiatry and the Law, year=1983, volume=11, issue=4, pages=343–54, pmid=6661563, postscript=.
Yomango "Shoplifting as Social Commentary" by Robert Andrews
Theft Crimes Property crimes Retailing-related crime Organized crime activity