Sheraton Hotels and Resorts is an international semi-luxury hotel chain owned by
Marriott International. As of June 30, 2020, Sheraton operates 446 hotels with 155,617 rooms globally, including locations in North America, Africa, Asia Pacific, Central and South America, Europe, the Middle East and the Caribbean, in addition to 84 hotels with 23,092 rooms in the pipeline.
History
Early years
The origins of Sheraton Hotels date to 1933, when
Harvard classmates Ernest Henderson and Robert Moore purchased the Continental Hotel in Cambridge, Massachusetts.
In 1937, Henderson and Moore purchased the Standard Investing Corporation and the International Equities Corporation, combining them into the Standard Equities Corporation, the company through which they would run their hotels. Also in 1937, they purchased their second hotel, and the first as part of the new company, the Stonehaven Hotel in
Springfield, Massachusetts, a converted apartment building. Sheraton dates its founding to that year and considers that property its first hotel.
The chain got its name from the third hotel the pair acquired, in Boston, in 1939.
It had a large lighted sign on the roof saying "Sheraton Hotel," which was too expensive to change. Instead, Henderson and Moore decided to call all of their hotels by that name.
Henderson and Moore purchased Boston's famed
Copley Plaza Hotel in 1941, and continued expanding rapidly, buying existing properties along the East Coast from Maine to Florida.
[
In 1946, the Standard Equities Corporation merged with the United States Realty and Improvement Corporation, forming the Sheraton Corporation of America,][ which became the first hotel chain to be listed on the ]New York Stock Exchange
The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its listed ...
in 1947.
Expansion
In 1949, Sheraton expanded internationally, buying the Ford Hotels chain, with three properties in Toronto, Ottawa and Montreal. They quickly resold the Toronto and Ottawa properties to finance their continued Canadian expansion in 1950, paying $4.8 million to purchase Cardy Hotels, a chain of six properties in Ontario and Quebec.
In 1956, Sheraton paid $30 million to buy the Eppley Hotel Company
The Eppley Hotel Company was located in Omaha, Nebraska. At the time of its acquisition by the Sheraton Corporation in 1956, it had 22 properties, and it was the largest privately held hotel business in the United States.
About
Owned by hotel mag ...
, which was then the largest privately held hotel business in the United States, with 22 properties across six Midwestern states. Sheraton retained ten of the largest hotels and immediately resold the other twelve. That same year, Sheraton acquired its first motels, purchasing two properties in the suburbs of Syracuse, New York.[
In 1957, Sheraton, which had previously focused on acquiring existing hotels, opened its first newly built hotel, the Philadelphia Sheraton Hotel.
In 1958, Sheraton became the first hotel chain to centralize and computerize its reservations when it introduced ''Reservatron'', the hotel industry's first automatic electronic reservations system.]
In 1959, Sheraton acquired its first properties outside North America, purchasing four hotels owned by the Matson Lines
Matson, Inc. is an American shipping and navigation services company headquartered in Honolulu, Hawaii. Founded in 1882, Matson, Inc.'s subsidiary Matson Navigation Company provides ocean shipping services across the Pacific to Hawaii, Alaska, G ...
on Waikiki Beach
Waikiki (; haw, Waikīkī; ; also known as Waikiki Beach) is a neighborhood of Honolulu on the south shore of the island of Oahu in the U.S. state of Hawaii.
Waikiki is most famous for Waikiki Beach, which is one of six beaches in the district ...
in Honolulu
Honolulu (; ) is the capital and largest city of the U.S. state of Hawaii, which is in the Pacific Ocean. It is an unincorporated county seat of the consolidated City and County of Honolulu, situated along the southeast coast of the island ...
, Hawaii
Hawaii ( ; haw, Hawaii or ) is a state in the Western United States, located in the Pacific Ocean about from the U.S. mainland. It is the only U.S. state outside North America, the only state that is an archipelago, and the only state ...
- the Moana Hotel
The Moana Hotel is a historic hotel building in Honolulu, Hawaii, located at 2365 Kalākaua Avenue in the Waikiki neighborhood. Built in the late 19th century as the first hotel in Waikiki, the Moana opened in 1901. It is listed on the National Re ...
, the Royal Hawaiian Hotel
The Royal Hawaiian Hotel is a beachfront luxury hotel located in Waikiki in Honolulu, Hawaii, on the island of Oahu. It is part of The Luxury Collection brand of Marriott International. One of the first hotels established in Waikiki, the Royal ...
, the SurfRider Hotel, and the Princess Kaiulani Hotel. That same year Sheraton opened its first newly built motel, marketed as a "Highway Hotel," the Sheraton Inn, located in Binghamton, New York.
The early 1960s saw the arrival of the first Sheraton hotels outside the US and Canada, with the opening of the Sheraton-Tel Aviv Hotel in Israel
Israel (; he, יִשְׂרָאֵל, ; ar, إِسْرَائِيل, ), officially the State of Israel ( he, מְדִינַת יִשְׂרָאֵל, label=none, translit=Medīnat Yīsrāʾēl; ), is a country in Western Asia. It is situated ...
in March 1961 and two Caribbean properties in 1962 - the Sheraton-Kingston Hotel in Jamaica
Jamaica (; ) is an island country situated in the Caribbean Sea. Spanning in area, it is the third-largest island of the Greater Antilles and the Caribbean (after Cuba and Hispaniola). Jamaica lies about south of Cuba, and west of His ...
and the Sheraton-British Colonial Hotel in Nassau, Bahamas.
In 1962, Sheraton created a franchise division, primarily to operate Sheraton Motor Inns, large highway motels providing free parking.
In 1963, Sheraton opened its first hotel in South America, the Macuto-Sheraton Hotel, outside Caracas, Venezuela
Caracas (, ), officially Santiago de León de Caracas, abbreviated as CCS, is the capital and largest city of Venezuela, and the center of the Metropolitan Region of Caracas (or Greater Caracas). Caracas is located along the Guaire River in the ...
.
In 1965, the 100th Sheraton property, the Sheraton-Boston Hotel, opened.[
In 1966, Sheraton opened its first hotel in the Middle East, the Kuwait-Sheraton Hotel.]
In 1967, Sheraton unveiled ''Reservatron II'', a computer system for personalized reservations. That same year, Sheraton opened its first hotel in Asia, the Sheraton-Philippines Hotel in Manila; its first hotel in Europe, the Sheraton-Du Cap Hotel on the island of Corsica in France; and its first hotels in Australia, two Sheraton Motor Hotels in Melbourne and Sydney.[
]
ITT Purchase
The multinational conglomerate ITT purchased the chain in 1968. That same year, ITT sold eighteen aging Sheraton properties. Under ITT's ownership, Sheraton quickly moved away from ownership and operation of its properties to a new model of franchising and management, as the chain expanded greatly both in the US and abroad.
In late 1969, Sheraton introduced the hotel industry's first nationwide toll-free number
A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefi ...
, which displaced two hundred local Sheraton reservation numbers. The radio jingle for "Eight-Oh-Oh, Three-Two-Five, Three-Five Three-Five" "ran throughout the decade and into the eighties" but the jingle's lifespan went even beyond.
In 1970, Sheraton introduced the Sheraton Towers concept, a line of luxury "hotel-within-a-hotel" facilities designed for business travelers and located within Sheraton's largest and most exclusive hotels. The first Sheraton Towers to open was in the chain's flagship Sheraton-Boston Hotel. That same year, Sheraton opened its first hotel in North Africa
North Africa, or Northern Africa is a region encompassing the northern portion of the African continent. There is no singularly accepted scope for the region, and it is sometimes defined as stretching from the Atlantic shores of Mauritania in ...
, the Cario-Sheraton Hotel & Casino.
In 1971, Sheraton opened its first hotels in Continental Europe, the Sheraton-Stockholm Hotel and the Sheraton-Copenhagen Hotel.
In 1972, Sheraton opened its first hotel in Sub-Saharan Africa, the Sheraton-Mont Febe Palace in Yaounde, Cameroon
Cameroon (; french: Cameroun, ff, Kamerun), officially the Republic of Cameroon (french: République du Cameroun, links=no), is a country in west-central Africa. It is bordered by Nigeria to the west and north; Chad to the northeast; the C ...
.
From 1977 to 1997 the company was headquartered at 60 State Street in Boston.
In 1985, Sheraton became the first western chain to operate a hotel bearing the name of an international companyin the People's Republic of China
China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
, when it assumed management of the Great Wall Hotel in Beijing
}
Beijing ( ; ; ), alternatively romanized as Peking ( ), is the capital of the People's Republic of China. It is the center of power and development of the country. Beijing is the world's most populous national capital city, with over 21 ...
, a financially troubled two-year-old Chinese-American joint venture, which became the Great Wall Sheraton.
By 1987, ''The New York Times'' described it as "50 years old, the world's largest hotel chain, and .. consumer-driven."
The chain was rebranded as ITT Sheraton in 1990.
ITT Sheraton Luxury Collection
On January 13, 1992, ITT Sheraton designated 28 of its premier hotels and 33 of the Sheraton Towers as the ITT Sheraton Luxury Collection. The flagship of the division was The St Regis in New York City.
In 1994, ITT Sheraton purchased a controlling interest in the Italian CIGA chain, the Compagnia Italiana Grandi Alberghi, or Italian Grand Hotels Company. The chain had begun by operating hotels in Italy, but over-expanded across Europe just as a recession hit, and had been seized from its previous owner, the Aga Khan, by its creditors. The majority of these hotels were placed in the ITT Sheraton Luxury Collection, though a few were placed in the Sheraton division.
Four Points by Sheraton
In April 1995, ITT Sheraton introduced a new, mid-range hotel brand, Four Points by Sheraton
Four Points by Sheraton is a multinational hotel brand operated by Marriott International
Marriott International, Inc. is an American multinational company that operates, franchises, and licenses lodging including hotel, residential, and ...
, to replace the designation of certain hotels as Sheraton Inns.
Starwood purchase
In 1998, Starwood
Starwood Hotels and Resorts Worldwide, Inc. was one of the largest companies that owned, operated, franchised and managed hotels, resorts, spas, residences, and vacation ownership properties. It was acquired by Marriott International in 2016.
...
acquired ITT Sheraton for $13.3 billion, topping an offer by rival Hilton. Under Starwood's leadership, Sheraton began renovating many hotels and expanding the brand's footprint.
Starwood also began marketing The Luxury Collection as a completely separate brand, even though it contained a large number of hotels still named Sheraton. Most of those properties have since been renamed. Only three such hotels remain today - Sheraton Addis in (Addis Ababa
Addis Ababa (; am, አዲስ አበባ, , new flower ; also known as , lit. "natural spring" in Oromo), is the capital and largest city of Ethiopia. It is also served as major administrative center of the Oromia Region. In the 2007 census, t ...
, Ethiopia
Ethiopia, , om, Itiyoophiyaa, so, Itoobiya, ti, ኢትዮጵያ, Ítiyop'iya, aa, Itiyoppiya officially the Federal Democratic Republic of Ethiopia, is a landlocked country in the Horn of Africa. It shares borders with Eritrea to the ...
), Sheraton Grande Sukhumvit in (Bangkok
Bangkok, officially known in Thai as Krung Thep Maha Nakhon and colloquially as Krung Thep, is the capital and most populous city of Thailand. The city occupies in the Chao Phraya River delta in central Thailand and has an estimated populati ...
, Thailand
Thailand ( ), historically known as Siam () and officially the Kingdom of Thailand, is a country in Southeast Asia, located at the centre of the Indochinese Peninsula, spanning , with a population of almost 70 million. The country is b ...
), and Sheraton Kuwait in ( Kuwait City, Kuwait
Kuwait (; ar, الكويت ', or ), officially the State of Kuwait ( ar, دولة الكويت '), is a country in Western Asia. It is situated in the northern edge of Eastern Arabia at the tip of the Persian Gulf, bordering Iraq to the nort ...
).
Also in 1998, Sheraton joined with the Arabella Hospitality Group in Germany to create ArabellaSheraton, a joint venture under which 14 Arabella Hotels in Germany, Switzerland and Spain were rebranded as ArabellaSheraton Hotels.
In 1999, Sheraton bought the outstanding shares in CIGA, giving it complete ownership.
Marriott purchase
In 2016, Marriott International purchased Starwood Hotels, and the newly merged company again became the world's largest hotel and resort company.[ Although the Sheraton brand expresses quality in Asia, aging properties have made the US market more problematic.]
Accommodations
(Sheraton only. Excludes The Luxury Collection and Four Points by Sheraton)
Sponsorships
* Hawaii Bowl
The Hawaiʻi Bowl is a college football bowl game that has been played in the Honolulu, Hawaii area since 2002. The game was originally held at Aloha Stadium in Halawa, Hawaii, a suburb of Honolulu, before moving to the Clarence T. C. Ching Ath ...
(2003-2013)
Gallery
File:Sheraton Anchorage Hotel & Spa (Quintin Soloviev).jpg, Sheraton Anchorage Hotel & Spa
File:Ankara Sheraton 01.jpg, Sheraton Ankara, Turkey
Turkey ( tr, Türkiye ), officially the Republic of Türkiye ( tr, Türkiye Cumhuriyeti, links=no ), is a transcontinental country located mainly on the Anatolian Peninsula in Western Asia, with a small portion on the Balkan Peninsula in ...
File:Sheraton princess-kaiulani.JPG, Sheraton Princess Kaiulani Hotel
The Sheraton Princess Kaiulani Hotel is a large resort hotel in Honolulu, Hawaii.
The hotel is located on the site of ʻĀinahau, the royal estate of Princess Victoria Kaʻiulani, heir to the throne of the Kingdom of Hawaiʻi. The estate was ...
, Hawaii
Hawaii ( ; haw, Hawaii or ) is a state in the Western United States, located in the Pacific Ocean about from the U.S. mainland. It is the only U.S. state outside North America, the only state that is an archipelago, and the only state ...
File:Sheraton NY H&T west jeh.jpg, Sheraton New York Times Square Hotel
The Sheraton New York Times Square Hotel is a , 51-story hotel located near Times Square in Midtown Manhattan, New York City. It faces 7th Avenue, 52nd Street, and 53rd Street. It is one of the world's 100 tallest hotels, and one of the tall ...
, New York City
New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the Un ...
File:Philadelphia Sheraton Hotel.jpg, Sheraton Philadelphia Downtown
File:Downtown toronto.jpg, Sheraton Centre Toronto Hotel
The Sheraton Centre Toronto Hotel is a 1300-room, 43-story hotel in Downtown Toronto, Ontario, Canada, opened in 1972. It is the second-tallest all-hotel building in Toronto, after the Delta Toronto Hotel.
History
The hotel opened on October 1 ...
File:SheratonParkwayTorontoNorth.JPG, Sheraton Parkway Toronto North Hotel
File:CentreSheraton.JPG, Le Centre Sheraton Hotel
Le Centre Sheraton Hotel is a skyscraper hotel in Montreal, Quebec, Canada. It is located at 1201 René Lévesque Boulevard West in downtown Montreal, between Stanley Street and Drummond Street.
Le Centre Sheraton has 825 rooms and stands tal ...
, Montreal
Montreal ( ; officially Montréal, ) is the second-most populous city in Canada and most populous city in the Canadian province of Quebec. Founded in 1642 as '' Ville-Marie'', or "City of Mary", it is named after Mount Royal, the triple ...
File:HotelSheratonMiramar.jpg, Sheraton Miramar in Viña del Mar, Valparaiso, Chile
Chile, officially the Republic of Chile, is a country in the western part of South America. It is the southernmost country in the world, and the closest to Antarctica, occupying a long and narrow strip of land between the Andes to the east a ...
File:Tiergarten Lützowufer Hotel Esplanade 2020-001.jpg, Sheraton Grand Hotel Esplanade Berlin
File:Sheraton Hotel Amsterdam Schiphol Airport crop.jpg, Sheraton Amsterdam Airport Hotel
File:HowardJonson.jpg, Sheraton Bucharest Hotel, Romania
Romania ( ; ro, România ) is a country located at the crossroads of Central, Eastern, and Southeastern Europe. It borders Bulgaria to the south, Ukraine to the north, Hungary to the west, Serbia to the southwest, Moldova to the east, and ...
File:Sheraton Stockholm August 2014.jpg, Sheraton Stockholm Hotel
File:شيراطون عنابة.jpg, Annaba
Annaba ( ar, عنّابة, "Place of the Jujubes"; ber, Aânavaen), formerly known as Bon, Bona and Bône, is a seaport city in the northeastern corner of Algeria, close to the border with Tunisia. Annaba is near the small Seybouse River ...
Sheraton Hotel, Algeria
)
, image_map = Algeria (centered orthographic projection).svg
, map_caption =
, image_map2 =
, capital = Algiers
, coordinates =
, largest_city = capital
, relig ...
File:EntreeHotelSheratonTunisAvril2012.jpg, Sheraton Tunis
''Tounsi'' french: Tunisois
, population_note =
, population_urban =
, population_metro = 2658816
, population_density_km2 =
, timezone1 = CET
, utc_offset1 ...
Hotel & Towers, Tunisia
)
, image_map = Tunisia location (orthographic projection).svg
, map_caption = Location of Tunisia in northern Africa
, image_map2 =
, capital = Tunis
, largest_city = capital
, ...
File:Sheraton Xiamen by D Ramey Logan.jpg, Sheraton Hotel Xiamen
Xiamen ( , ; ), also known as Amoy (, from Hokkien pronunciation ), is a sub-provincial city in southeastern Fujian, People's Republic of China, beside the Taiwan Strait. It is divided into six districts: Huli, Siming, Jimei, Tong'an ...
, Fujian
Fujian (; alternately romanized as Fukien or Hokkien) is a province on the southeastern coast of China. Fujian is bordered by Zhejiang to the north, Jiangxi to the west, Guangdong to the south, and the Taiwan Strait to the east. Its cap ...
, China
File:Sheraton Zhongshan Hotel -01.jpg, The Sheraton Zhongshan Hotel in Zhongshan
Zhongshan (; ) is a prefecture-level city in the south of the Pearl River Delta in Guangdong province, China. As of the 2020 census, the whole city with 4,418,060 inhabitants is now part of the Guangzhou–Shenzhen conurbation with 65,565,622 ...
, Guangdong
Guangdong (, ), alternatively romanized as Canton or Kwangtung, is a coastal province in South China on the north shore of the South China Sea. The capital of the province is Guangzhou. With a population of 126.01 million (as of 2020) ...
, China
File:Sheraton Hong Kong Hotel And Towers.jpg, Sheraton Hong Kong Hotel And Towers
File:Sheraton Grande Ocean Resort.jpg, Sheraton Grande Ocean Resort in Miyazaki, Japan
File:MIYAKO HOTEL OSAKA.jpg, Sheraton Miyako Hotel, Osaka
is a designated city in the Kansai region of Honshu in Japan. It is the capital of and most populous city in Osaka Prefecture, and the third most populous city in Japan, following Special wards of Tokyo and Yokohama. With a population of ...
, Japan
File:Sheraton Grande Tokyo Bay Hotel.jpg, Sheraton Grande Tokyo Bay Hotel, Urayasu
260px, old Urayasu
is a city located in Chiba Prefecture, Japan. , the city had an estimated population of 170,533 in 81,136 households and a population density of . The total area of the city is . Urayasu is best known as the home of the Tokyo ...
, Chiba, Japan
File:Sheraton Hsinchu Hotel at night 20110307.jpg, Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel () is located in Zhubei City, Hsinchu County, Taiwan. Opened on 3 April 2010, the hotel has 386 rooms and suites and has facilities such as a business center, fitness center, temperature controlled swimming pool and sauna ...
, Zhubei
Zhubei ( Wade-Giles: ''Chupei''; Hakka PFS: ''Chuk-pet''; Hokkien POJ: ''Tek-pak'') is a city in the nation of Taiwan. It is one of the fastest-growing settlements in Taiwan, with a population gain of 51,000 between 2010 and 2019, the highest ...
, Hsinchu County, Taiwan
File:Sheraton Grande Taipei Hotel 20150926 2.jpg, Sheraton Grand Taipei Hotel, Taipei
Taipei (), officially Taipei City, is the capital and a special municipality of the Republic of China (Taiwan). Located in Northern Taiwan, Taipei City is an enclave of the municipality of New Taipei City that sits about southwest of the ...
, Taiwan
Taiwan, officially the Republic of China (ROC), is a country in East Asia, at the junction of the East and South China Seas in the northwestern Pacific Ocean, with the People's Republic of China (PRC) to the northwest, Japan to the nort ...
File:Sheraton Taitung Hotel.jpg, Sheraton Taitung Hotel
Sheraton Taitung Hotel () is located in Taitung City, Taitung County, Taiwan. Formerly the Queena Plaza Hotel, it was renovated and reopened as a Sheraton in May 2015. The 19-storey, hotel has 290 rooms and suites and has facilities such as a f ...
, Taitung, Taiwan
File:Sheraton Hanoi Hotel.jpg, Sheraton Hanoi Hotel, Vietnam
Vietnam or Viet Nam ( vi, Việt Nam, ), officially the Socialist Republic of Vietnam,., group="n" is a country in Southeast Asia, at the eastern edge of mainland Southeast Asia, with an area of and population of 96 million, making i ...
See also
* Eppley Hotel Company
The Eppley Hotel Company was located in Omaha, Nebraska. At the time of its acquisition by the Sheraton Corporation in 1956, it had 22 properties, and it was the largest privately held hotel business in the United States.
About
Owned by hotel mag ...
* Holiday Inn
Holiday Inn is an American chain of hotels based in Atlanta, Georgia. and a brand of IHG Hotels & Resorts. The chain was founded in 1952 by Kemmons Wilson, who opened the first location in Memphis, Tennessee that year. The chain was a division ...
* List of chained-brand hotels
This is the list of chain-branded hotels around the world. This is a listing of some of the major hotel brands worldwide. The hotel groups may directly own the hotels, or operate them through a franchise or management agreement.
Table
See ...
* List of hotels
This is a list of hotel-related list articles.
By type
* List of casino hotels
* List of chained-brand hotels
* List of largest hotels
* List of tallest hotels
By country
*Hotels are indexed by country in alphabetical order and are mainly f ...
* Sheraton on the Falls
The Sheraton Fallsview is a 22-story hotel located within Falls Avenue Resort in Niagara Falls, Ontario, Canada.
Location
The Sheraton Fallsview is situated directly across from Niagara Falls in the heart of the tourist district. The Sheraton ...
* Sheraton Hawaii Bowl
The Hawaiʻi Bowl is a college football bowl game that has been played in the Honolulu, Hawaii area since 2002. The game was originally held at Aloha Stadium in Halawa, Hawaii, a suburb of Honolulu, before moving to the Clarence T. C. Ching Athl ...
Notes
References
External links
*
{{ITT Corporation
American companies established in 1937
Hotels established in 1937
Marriott International brands
ITT Inc.
1937 establishments in Massachusetts
1968 mergers and acquisitions
1998 mergers and acquisitions