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Shannon Liss-Riordan ('' née'' Liss; born 1969) is an American labor attorney. She is best known for her
class-action A class action, also known as a class-action lawsuit, class suit, or representative action, is a type of lawsuit where one of the parties is a group of people who are represented collectively by a member or members of that group. The class action ...
cases against companies such as
Uber Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery (Uber Eats and Postmates), packa ...
, FedEx, and Starbucks. Liss-Riordan was a candidate in the
2020 United States Senate election in Massachusetts The 2020 United States Senate election in Massachusetts was held on November 3, 2020, to elect a member of the United States Senate to represent the Commonwealth of Massachusetts, concurrently with the 2020 U.S. presidential election, as well ...
, running in the Democratic primary for a seat currently held by Senator
Ed Markey Edward John Markey (born July 11, 1946) is an American lawyer, politician, and former Army reservist who has served as the junior United States senator from Massachusetts since 2013. A member of the Democratic Party, he was the U.S. representa ...
. Liss-Riordan also unsuccessfully ran for the Democratic nomination for
Massachusetts attorney general The Massachusetts Attorney General is an elected constitutionally defined executive officer of the Massachusetts Government. The officeholder is the chief lawyer and law enforcement officer of the Commonwealth of Massachusetts. The officeholder ...
in the 2022 Massachusetts Attorney General election.


Early life and education

Shannon Liss grew up in Houston, Texas. She graduated with a bachelor's degree from
Harvard College Harvard College is the undergraduate college of Harvard University, an Ivy League research university in Cambridge, Massachusetts. Founded in 1636, Harvard College is the original school of Harvard University, the oldest institution of higher lea ...
in 1990, after which she went to work for women's movement leader,
Bella Abzug Bella Savitzky Abzug (July 24, 1920 – March 31, 1998), nicknamed "Battling Bella", was an American lawyer, politician, social activist, and a leader in the women's movement. In 1971, Abzug joined other leading feminists such as Gloria Steine ...
. An activist during the early 1990s and the
feminist movement The feminist movement (also known as the women's movement, or feminism) refers to a series of social movements and political campaigns for radical and liberal reforms on women's issues created by the inequality between men and women. Such ...
, Liss-Riordan co-founded the Third Wave Direct Action Coalition with writer Rebecca Walker to "mobilize young women." She was coordinator of a seminar at Hunter College in 1992, which featured lawyer
Anita Hill Anita Faye Hill (born July 30, 1956) is an American lawyer, educator and author. She is a professor of social policy, law, and women's studies at Brandeis University and a faculty member of the university's Heller School for Social Policy and ...
and other feminist leaders. While a first-year student at Harvard Law School, in 1994 Liss organized an
auction An auction is usually a process of buying and selling goods or services by offering them up for bids, taking bids, and then selling the item to the highest bidder or buying the item from the lowest bidder. Some exceptions to this definition ex ...
that featured a copy of the
Constitution A constitution is the aggregate of fundamental principles or established precedents that constitute the legal basis of a polity, organisation or other type of entity and commonly determine how that entity is to be governed. When these princ ...
signed by Justice
Ruth Bader Ginsburg Joan Ruth Bader Ginsburg ( ; ; March 15, 1933September 18, 2020) was an American lawyer and jurist who served as an associate justice of the Supreme Court of the United States from 1993 until her death in 2020. She was nominated by Presiden ...
and a copy of the ''
Roe v. Wade ''Roe v. Wade'', 410 U.S. 113 (1973),. was a landmark decision of the U.S. Supreme Court in which the Court ruled that the Constitution of the United States conferred the right to have an abortion. The decision struck down many federal and s ...
'' decision signed by Justice Harry Blackmun and other items. She also wrote a column in the law school newspaper. In 1996, Liss graduated from Harvard Law School.


Career

After law school, Liss-Riordan clerked for two years for Judge Nancy F. Atlas of the United States District Court for the Southern District of Texas. In 1998, she joined the Boston labor law firm, Pyle Rome Lichten & Ehrenberg, where she became a partner in 2002, litigating employment rights, First Amendment, and other labor cases. In 2009, Liss-Riordan co-founded the firm Lichten & Liss-Riordan, where she has been recognized as one of the nation's leading attorneys protecting workers' rights. Early in her career, Liss-Riordan won two disability discrimination trials in federal court, in 2002 against the Boston Police Department on behalf of a hearing-impaired police recruit, and later that year for a deaf airline mechanic who had been denied a job from United Airlines. In 2002, she won a First Amendment case reinstating a State Police recruit who had been disqualified because he owned two adult bookstores. Starting in 2001, Liss-Riordan began a string of more 40 cases representing waitstaff challenging their employers for taking a share of their tips.Saltzman, Jonathan. (April 29, 2008). Skycaps and Waiters Find a Legal Champion. https://bostonglobe.newspapers.com/image/444392939/. The Boston Globe. This line of cases developed a previously unused 1952 Massachusetts law protecting tipped employees and resulted in verdicts against the Hilltop Steakhouse, the Federalist restaurant, and other settlements including against the Four Seasons Hotel, the Weston Golf Club, Northeastern University, the Palm, Ruth's Chris, and Starbucks. She then sued establishments in other states and won victories and settlements in New York, Florida, Hawaii, and California. In 2006, Liss-Riordan won a class action discrimination lawsuit against the state of Massachusetts, where the court ruled that a civil service cognitive ability test discriminated against minority applicants. A federal judge ordered fire departments across Massachusetts to offer jobs to about 50 minority firefighter applicants. In 2008, Liss-Riordan brought a series of cases for skycaps against American Airlines, United Airlines, and US Airways claiming they had retained a $2 baggage fee that passengers believed was a tip for the workers. In the case against American Airlines, a jury ruled for the skycaps and found that American had violated the Massachusetts tips law. After the trial, the airlines dropped the charge nationwide. The cases received extensive coverage from the Boston Globe, including an editorial “Kicked at the Curb”, and earned Liss-Riordan the nickname “Sledgehammer Shannon”. In 2005, Liss-Riordan began suing many companies for misclassifying their workers as independent contractors. She sued FedEx, ultimately winning for drivers in Massachusetts and obtaining multimillion dollar settlements.Levintova, Hannah. (December 30, 2015) Meet “Sledgehammer Shannon,” the Lawyer Who Is Uber’s Worst Nightmare. https://www.motherjones.com/politics/2015/12/uber-lawsuit-drivers-class-action-shannon-liss-riordan/ Mother Jones. She challenged the cleaning industry for misclassifying mostly immigrant workers as franchisees, winning victories against companies including Coverall and Jani-King. The Massachusetts Supreme Judicial Court ruled that these companies misused the franchise model to “sell low-paying jobs”, a practice they then stopped in Massachusetts. Liss-Riordan continued to challenge them in other states, including California, where she won rulings that Jan-Pro misclassified franchisees and had to reimburse them for expenses. Liss-Riordan also sued many strip clubs for misclassifying dancers and taking part of their tips. She headed more than a dozen class action lawsuits, which led to litigation that swept the country. Some strippers, including
Stormy Daniels Stephanie Gregory Clifford (born March 17, 1979), known professionally as Stormy Daniels, is an American pornographic film actress and director, and former stripper. She has won numerous industry awards, and is a member of the NightMoves, AVN ...
, a spokesperson for the chain Deja Vu, argued that a change in employment status would hurt dancers, but the Boston Globe praised the litigation in an editorial, writing “Attorney Shannon Liss-Riordan, a labor law specialist, can now add strippers to the list of skycaps, baristas, wait staff, and other workers who sought her counsel and received justice.” In 2010, Liss-Riordan sued Upper Crust, a Boston-area pizza chain, for demanding that its Brazilian workers repay sums that their employer was ordered to pay them following an overtime investigation by the U.S. Department of Labor. That case led to the certification of a class action and ultimately the company filed for bankruptcy. Liss-Riordan then purchased the Harvard Square location of Upper Crust at the bankruptcy auction with her husband. They renamed the shop "The Just Crust," which they ran as a worker-friendly pizza shop for several years. Senator Elizabeth Warren attended the grand opening. Beginning in 2013, Liss-Riordan filed suits against a number of tech companies in the " gig economy", including
Lyft Lyft, Inc. offers mobility as a service, ride-hailing, vehicles for hire, motorized scooters, a bicycle-sharing system, rental cars, and food delivery in the United States and select cities in Canada. Lyft sets fares, which vary using a dyn ...
,
Uber Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery (Uber Eats and Postmates), packa ...
and
Amazon Amazon most often refers to: * Amazons, a tribe of female warriors in Greek mythology * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon River, in South America * Amazon (company), an American multinational technolog ...
. Other suits were filed against
GrubHub Grubhub Inc. is an American online and mobile prepared food ordering and delivery platform. The company is based in Chicago, Illinois. Founded in 2004, it is a subsidiary of the Dutch company Just Eat Takeaway since 2021. Grubhub has been crit ...
,
Doordash DoorDash, Inc. is an American company that operates an online food ordering and food delivery platform. The company is based in San Francisco, California. It went public in December 2020 on NYSE and trades under the symbol DASH. With a 56% m ...
, Square, Inc., Caviar,
PostMates Postmates is a food delivery service, founded in 2011, and acquired by Uber in 2020. It offers local delivery of restaurant-prepared meals and other goods. It is headquartered in San Francisco, California. , Postmates operates in 2,940 U.S. ...
, Shyp, Washio, Handy, Homejoy, and
InstaCart Instacart is an American company that operates a grocery delivery and pick-up service in the United States and Canada. The company offers its services via a website and mobile app. The service allows customers to order groceries from participatin ...
. These cases involved the question of whether the companies improperly classified their workers as
independent contractors Employment is a relationship between two parties regulating the provision of paid labour services. Usually based on a contract, one party, the employer, which might be a corporation, a not-for-profit organization, a co-operative, or any oth ...
. Liss-Riordan is best known for leading a class action case on behalf of Massachusetts and California drivers against ride-sharing company
Uber Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery (Uber Eats and Postmates), packa ...
, filed in 2013 and known as ''O'Connor v. Uber''. The case argued that Uber drivers were misclassified as independent contractors, which she said allowed the company to "save massively by shifting many costs of running a business to the workers, profiting off the backs of their workers” Because of that case and similar ones she litigated against other gig companies, in 2015 the Wall Street Journal called her "one of the most influential—and controversial—figures in Silicon Valley." Politico included her in 2016 on the "Politico 50" which is list of the people who are "transforming American politics." In 2016 San Francisco Magazine said that “Liss-Riordan has achieved a kind of celebrity unseen in the legal world since Ralph Nader sued General Motors.” In 2016, Liss-Riordan advocated for a controversial settlement against Uber estimated at totaling up to $100 million. Nine different competing attorneys representing drivers argued against the deal, and about thirty drivers out of 385,000 filed objections to the settlement or sought to remove Liss-Riordan as the leader of the class action lawsuits. Liss-Riordan defended the settlement based on the risks that the case may not win before a jury and that the appeals court could overturn the class action certification she had won for the drivers at the district court, based on her defeating Uber’s arbitration clause. She also requested to reduce her firm's fee by $10 million in a bid to save the settlement. The court nevertheless rejected the settlement and, several months later, as Liss-Riordan had warned,Rosenblatt, Joel. (August 1, 2016). Uber in dare to judge says it’s ready to ditch driver settlement. https://news.bloomberglaw.com/business-and-practice/uber-in-dare-to-judge-says-its-ready-to-ditch-driver-settlement. Bloomberg Law. the appeals court reversed her victory. In 2019, she reached a final settlement for $20 million covering a much smaller class. She defended her choice to settle the case in order to get money back for drivers, after some drivers were dissatisfied with still being classified as independent contractors. After gig companies in 2020 passed “Proposition 22”, a California ballot initiative for which they spent $200 million to declare gig workers to be independent contractors, Liss-Riordan co-founded "Massachusetts is Not For Sale", an organization that opposed Uber and Lyft’s push to enact a similar measure in Massachusetts.Tiernan, Erin and Katcher, Will. (June 14, 2022). Massachusetts high court blocks gig-worker ballot question affecting Uber, Lyft drivers from moving forward. https://www.masslive.com/politics/2022/06/massachusetts-high-court-blocks-gig-worker-ballot-question-from-moving-forward.html. MassLive. In 2022, Liss-Riordan was part of the effort that succeeded at the Supreme Judicial Court in blocking the measure from appearing on the Massachusetts ballot. In 2018, Liss-Riordan brought an age discrimination class action against IBM, alleging that the company was working to "build a younger workforce" by laying off thousands of older workers. Through the litigation, Liss-Riordan uncovered documents showing top executives referring to older workers as “dino-babies” and plotting how to make them an “extinct species,” which were reported in ''
The New York Times ''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid d ...
''.


Political career


2020 U.S. Senate campaign

On May 20, 2019, Liss-Riordan announced that she was running for the
United States Senate The United States Senate is the upper chamber of the United States Congress, with the House of Representatives being the lower chamber. Together they compose the national bicameral legislature of the United States. The composition and pow ...
for
Massachusetts Massachusetts (Massachusett: ''Muhsachuweesut Massachusett_writing_systems.html" ;"title="nowiki/> məhswatʃəwiːsət.html" ;"title="Massachusett writing systems">məhswatʃəwiːsət">Massachusett writing systems">məhswatʃəwiːsət'' En ...
as a Democrat in the 2020 election. She told journalist
Jim Braude James Spencer Braude (born May 7, 1949) is a lawyer, former union official, Hoerr, John P.''We Can't Eat Prestige: The Women who Organized Harvard'' Philadelphia : Temple University Press, 1997. Cfp.6-9, &c./ref> and Boston radio and television pe ...
that she was inspired by Representative
Ayanna Pressley Ayanna Soyini Pressley (born February 3, 1974) is an American politician who has served as the U.S. representative for Massachusetts's 7th congressional district since 2019. This district includes the northern three quarters of Boston, most of C ...
's win against an incumbent congressman. Liss-Riordan reported raising $1.1 million by the
Federal Election Commission The Federal Election Commission (FEC) is an independent regulatory agency of the United States whose purpose is to enforce campaign finance law in United States federal elections. Created in 1974 through amendments to the Federal Election Cam ...
deadline on June 30, 2019, which included a $1 million personal loan from Liss-Riordan and $145,481 in individual contributions. On January 17, 2020, she withdrew from the race.


2022 Attorney General campaign

In 2021, it was reported that Liss-Riordan was considering a candidacy for
Massachusetts Attorney General The Massachusetts Attorney General is an elected constitutionally defined executive officer of the Massachusetts Government. The officeholder is the chief lawyer and law enforcement officer of the Commonwealth of Massachusetts. The officeholder ...
. On January 25, five days after incumbent
Maura Healey Maura Tracy Healey (born February 8, 1971) is an American politician and lawyer serving as the Massachusetts Attorney General since January 2015. She is the governor-elect of Massachusetts, having won the 2022 Massachusetts gubernatorial electi ...
announced that she would vacate the seat in order to run for governor, Liss-Riordan launched her campaign for attorney general. She was endorsed by the Massachusetts AFL-CIO, in addition to more than 50 other unions, including the Massachusetts Teachers Association, the Massachusetts Nurses Association, and the Professional Fire Fighters of Massachusetts. She was also endorsed by over 80 elected officials, including US Senator for Massachusetts
Elizabeth Warren Elizabeth Ann Warren ( née Herring; born June 22, 1949) is an American politician and former law professor who is the senior United States senator from Massachusetts, serving since 2013. A member of the Democratic Party and regarded as a ...
and Boston Mayor
Michelle Wu Michelle Wu ( zh, t=吳弭, first=t; born January 14, 1985) is an American lawyer and politician serving as the mayor of Boston, Massachusetts since 2021. She is a member of the Democratic Party. The daughter of Taiwanese immigrants, she was t ...
. Liss-Riordan lost in the primary to candidate Andrea Campbell.


References


External links


Profile
, Lichten & Liss-Riordan, P.C. {{DEFAULTSORT:Liss-Riordan, Shannon 1969 births 21st-century American women Activists from Massachusetts American feminists American labor lawyers American women lawyers Candidates in the 2020 United States Senate elections Harvard College alumni Harvard Law School alumni Lawyers from Houston Living people Massachusetts Democrats Women in Massachusetts politics