Severn Trent plc is a

water company The water industry provides drinking water and wastewater services (including sewage treatment) to residential, commercial, and industrial sectors of the economy. Typically public utilities operate water supply networks. The water industry does ...

based in

Coventry Coventry ( or ) is a City status in the United Kingdom, city in the West Midlands (county), West Midlands, England. It is on the River Sherbourne. Coventry has been a large settlement for centuries, although it was not founded and given its ...

, England. It supplies 4.6 million households and business across the

Midlands The Midlands (also referred to as Central England) are a part of England that broadly correspond to the Kingdom of Mercia of the Early Middle Ages, bordered by Wales, Northern England and Southern England. The Midlands were important in the Ind ...

and Wales. It is traded on the

London Stock Exchange London Stock Exchange (LSE) is a stock exchange in the City of London, England, United Kingdom. , the total market value of all companies trading on LSE was £3.9 trillion. Its current premises are situated in Paternoster Square close to St Pau ...

and a constituent of the FTSE 100 Index. Severn Trent, the trading name owned by the company, applies to a group of companies operating across the United Kingdom, United States and mainland

Europe Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a Continent#Subcontinents, subcontinent of Eurasia ...

, with some involvement in the

Middle East The Middle East ( ar, الشرق الأوسط, ISO 233: ) is a geopolitical region commonly encompassing Arabian Peninsula, Arabia (including the Arabian Peninsula and Bahrain), Anatolia, Asia Minor (Asian part of Turkey except Hatay Pro ...

. It took its name from the two predecessor River Authorities, which managed the catchment of the

Severn , name_etymology = , image = SevernFromCastleCB.JPG , image_size = 288 , image_caption = The river seen from Shrewsbury Castle , map = RiverSevernMap.jpg , map_size = 288 , map_c ...

and the

Trent Trent may refer to: Places Italy * Trento in northern Italy, site of the Council of Trent United Kingdom * Trent, Dorset, England, United Kingdom Germany * Trent, Germany, a municipality on the island of Rügen United States * Trent, California, ...

History

The Severn Trent Water Authority was established in 1974. In July 1989, the Severn Trent Water Authority was partially privatised under the

Water Act 1989 The Water Act 1989 (1989 c.15) is an Act of the Parliament of the United Kingdom that reorganised the bodies responsible for all aspects of water within England and Wales. Whereas previous legislation, particularly the Water Act 1973, had focuse ...

, together with the rest of the water supply and sewage disposal industry in England and Wales, to form Severn Trent Water, with a responsibility to supply freshwater and treat

sewage Sewage (or domestic sewage, domestic wastewater, municipal wastewater) is a type of wastewater that is produced by a community of people. It is typically transported through a sewer system. Sewage consists of wastewater discharged from residenc ...

for around 8 million people living in the

of England and also a small area of Wales. In May 1991, it went on to acquire Biffa, a waste management business. In October 2006, Biffa was de merged from the group Severn Trent, and was subsequently listed separately on the

. In January 2007, the American side of Severn Trent Laboratories was sold to HIG Capital. In 1993 the company acquired East Worcester Water plc, a former statutory water company whose area was surrounded by Severn Trent's existing water supply area, and the operations were merged. In September 2007, the company announced they would be closing its headquarters in

Birmingham Birmingham ( ) is a city and metropolitan borough in the metropolitan county of West Midlands in England. It is the second-largest city in the United Kingdom with a population of 1.145 million in the city proper, 2.92 million in the West ...

and relocating to a custom built office complex in the centre of

in the autumn of 2010. In June 2016, Severn Trent Water and United Utilities formed Water Plus in preparation for the water market deregulation, to provide the retail services for their non household customers, after being granted approval by the

Competition & Markets Authority The Competition and Markets Authority (CMA) is the competition regulator in United Kingdom. It is a non-ministerial government department in the United Kingdom, responsible for strengthening business competition and preventing and reducing anti-com ...

. In 2017 Severn Trent plc acquired Dee Valley Water, a water-only company with an area adjoining Severn Trent Water's own. In 2018 the areas of the two operating companies were adjusted so that Hafren Dyfrdwy (the new name for the Dee Valley company) took on all Severn Trent Water's water supply and wastewater operations in Wales, and the small area of the former Dee Valley operation within England (an exclave at

Chester Chester is a cathedral city and the county town of Cheshire, England. It is located on the River Dee, close to the English–Welsh border. With a population of 79,645 in 2011,"2011 Census results: People and Population Profile: Chester Loca ...

) became part of Severn Trent Water.

Operations

The main companies in the group are Severn Trent Water, Hafren Dyfrdwy and Severn Trent Services. Severn Trent Laboratories was rebranded as part of Severn Trent Services in 2010, to streamline the company and give it a single worldwide image, rather than a series of separate organisations with different identities. As with all water companies in the United Kingdom, Severn Trent is regulated under the

Water Industry Act 1991 The Water Industry Act 1991 (c. 56) is an Act of the United Kingdom Parliament consolidating previous enactments relating to the water supply and the provision of wastewater services in England and Wales. It further implemented recommendations of ...

. , the company supplies about 4.6 million households and businesses in its area, rising from 3.7 million in 2008. Severn Trent Water has a call centre in Coventry, dealing with operational emergencies and billing enquiries, and two other call centres in Derby and Shrewsbury, which deal solely with billing enquiries. Its head office is the new custom built Severn Trent Centre in Coventry.

Regulation and criticism

In July 2007, the Mythe Water Treatment Works near Tewkesbury became inundated with water from the

River Severn , name_etymology = , image = SevernFromCastleCB.JPG , image_size = 288 , image_caption = The river seen from Shrewsbury Castle , map = RiverSevernMap.jpg , map_size = 288 , map_c ...

during the Summer 2007 United Kingdom floods. The water coming into the plant was contaminated, and this led to the loss of all running water for approximately 150,000 people in

Cheltenham Cheltenham (), also known as Cheltenham Spa, is a spa town and borough on the edge of the Cotswolds in the county of Gloucestershire, England. Cheltenham became known as a health and holiday spa town resort, following the discovery of mineral s ...

Gloucester Gloucester ( ) is a cathedral city and the county town of Gloucestershire in the South West of England. Gloucester lies on the River Severn, between the Cotswolds to the east and the Forest of Dean to the west, east of Monmouth and east ...

and

Tewkesbury Tewkesbury ( ) is a medieval market town and civil parish in the north of Gloucestershire, England. The town has significant history in the Wars of the Roses and grew since the building of Tewkesbury Abbey. It stands at the confluence of the Ri ...

. In July 2008,

OFWAT The Water Services Regulation Authority, or Ofwat, is the body responsible for economic regulation of the privatised water and sewerage industry in England and Wales. Ofwat's main statutory duties include protecting the interests of consumers, secu ...

confirmed that it had fined Severn Trent Water £35.8 million for deliberately providing false information to Ofwat and for delivering poor service to its customers. In July 2008, the company was fined £2m (reduced from a previous judgement of £4m) for poor information reporting and covering up misleading leakage data. Despite improvements, according to

Ofwat The Water Services Regulation Authority, or Ofwat, is the body responsible for economic regulation of the privatised water and sewerage industry in England and Wales. Ofwat's main statutory duties include protecting the interests of consumers, secu ...

, the percentage of leakages from 2010 to 2011 was the highest in England and Wales, at 27%, representing 0.5 billion litres (500,000

tonnes The tonne ( or ; symbol: t) is a unit of mass equal to 1000 kilograms. It is a non-SI unit accepted for use with SI. It is also referred to as a metric ton to distinguish it from the non-metric units of the short ton ( United States ...

) per day. On 11 March 2016, Severn Trent customers in Derbyshire were issued a "do not use" notice due to high levels of

chlorine Chlorine is a chemical element with the Symbol (chemistry), symbol Cl and atomic number 17. The second-lightest of the halogens, it appears between fluorine and bromine in the periodic table and its properties are mostly intermediate betwee ...

detected in the water supply, leaving thousands of households without a clean, reliable water supply.

Reservoirs

Ladybower Reservoir viaducts - April 2021

The company operates a number of

reservoirs A reservoir (; from French ''réservoir'' ) is an enlarged lake behind a dam. Such a dam may be either artificial, built to store fresh water or it may be a natural formation. Reservoirs can be created in a number of ways, including control ...

, many of which are accessible for recreational use. These include: * Carsington Reservoir – River Derwent compensation flow pumped storage facility *

Upper Derwent Valley The Upper Derwent Valley is an area of the Peak District National Park in England. It largely lies in Derbyshire, but its north eastern area lies in Sheffield, South Yorkshire. Its most significant features are the Derwent Dams, Ladybower, Derwent ...

( Derwent,

Howden Howden () is a market and minster town and civil parish in the East Riding of Yorkshire, England. It lies in the Vale of York to the north of the M62, on the A614 road about south-east of York and north of Goole, which lies across the ...

and

Ladybower Reservoir Ladybower Reservoir is a large Y-shaped, artificial reservoir, the lowest of three in the Upper Derwent Valley in Derbyshire, England. The River Ashop flows into the reservoir from the west; the River Derwent flows south, initially through How ...

s) – Built by the Derwent Valley Water Board to supply the cities of

Sheffield Sheffield is a city status in the United Kingdom, city in South Yorkshire, England, whose name derives from the River Sheaf which runs through it. The city serves as the administrative centre of the City of Sheffield. It is Historic counties o ...

Derby Derby ( ) is a city and unitary authority area in Derbyshire, England. It lies on the banks of the River Derwent in the south of Derbyshire, which is in the East Midlands Region. It was traditionally the county town of Derbyshire. Derby gai ...

Nottingham Nottingham ( , East Midlands English, locally ) is a city status in the United Kingdom, city and Unitary authorities of England, unitary authority area in Nottinghamshire, East Midlands, England. It is located north-west of London, south-east ...

and

Leicester Leicester ( ) is a city status in the United Kingdom, city, Unitary authorities of England, unitary authority and the county town of Leicestershire in the East Midlands of England. It is the largest settlement in the East Midlands. The city l ...

Draycote Water Draycote Water is a reservoir and country park near the village of Dunchurch, south of Rugby in Warwickshire, England, owned and operated by Severn Trent Water. It draws its water from the River Leam, and supplies drinking water to Rugby and ...

Foremark Reservoir Foremark Reservoir ( OS grid reference ) is a reservoir in South Derbyshire owned by Severn Trent which is also a nature reserve open to the public for walking, fishing, bird watching and horse riding. Severn Trent are working together with the ...

* Shustoke Reservoir * Tittesworth reservoir * Ogston Reservoir * Linacre Reservoirs (non operational since 1995) *Severn Trent Water also runs the filtration works at the

Elan Valley Reservoirs The Elan Valley Reservoirs are a chain of man-made lakes created from damming the Elan and Claerwen rivers within the Elan Valley in Mid Wales. The reservoirs, which were built by the Birmingham Corporation Water Department, provide clean drin ...

References

External links