Servant Problem
   HOME

TheInfoList



OR:

A domestic worker or domestic servant is a person who works within the scope of a residence. The term "domestic service" applies to the equivalent occupational category. In traditional English contexts, such a person was said to be "in service". Domestic workers perform a variety of household services for an individual, from providing cleaning and household maintenance, or
cooking Cooking, cookery, or culinary arts is the art, science and craft of using heat to Outline of food preparation, prepare food for consumption. Cooking techniques and ingredients vary widely, from grilling food over an open fire to using electric ...
,
laundry Laundry refers to the washing of clothing and other textiles, and, more broadly, their drying and ironing as well. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures have dealt with t ...
and
ironing Ironing is the use of a machine, usually a heated tool (an iron), to remove wrinkles and unwanted creases from fabric. The heating is commonly done to a temperature of 180–220 °Celsius (356-428 Fahrenheit), depending on the fabric. Ironing wor ...
, or care for children and elderly dependents, and other household errands. Some domestic workers live within their employer's household. In some cases, the contribution and skill of servants whose work encompassed complex management tasks in large households have been highly valued. However, for the most part, domestic work tends to be demanding and is commonly considered to be undervalued, despite often being necessary. Although legislation protecting domestic workers is in place in many countries, it is often not extensively enforced. In many jurisdictions, domestic work is poorly regulated and domestic workers are subject to serious abuses, including
slavery Slavery and enslavement are both the state and the condition of being a slave—someone forbidden to quit one's service for an enslaver, and who is treated by the enslaver as property. Slavery typically involves slaves being made to perf ...
. ''Servant'' is an older English word for "domestic worker", though not all servants worked inside the home. Domestic service, or the employment of people for wages in their employer's residence, was sometimes simply called "service" and has often been part of a hierarchical system. In
Britain Britain most often refers to: * The United Kingdom, a sovereign state in Europe comprising the island of Great Britain, the north-eastern part of the island of Ireland and many smaller islands * Great Britain, the largest island in the United King ...
a highly developed system of domestic service peaked towards the close of the
Victorian era In the history of the United Kingdom and the British Empire, the Victorian era was the period of Queen Victoria's reign, from 20 June 1837 until her death on 22 January 1901. The era followed the Georgian period and preceded the Edwardia ...
, perhaps reaching its most complicated and rigidly structured state during the
Edwardian period The Edwardian era or Edwardian period of British history spanned the reign of King Edward VII, 1901 to 1910 and is sometimes extended to the start of the First World War. The death of Queen Victoria in January 1901 marked the end of the Victori ...
(a period known in the United States as the
Gilded Age In United States history, the Gilded Age was an era extending roughly from 1877 to 1900, which was sandwiched between the Reconstruction era and the Progressive Era. It was a time of rapid economic growth, especially in the Northern and Weste ...
and in France as the
Belle Époque The Belle Époque or La Belle Époque (; French for "Beautiful Epoch") is a period of French and European history, usually considered to begin around 1871–1880 and to end with the outbreak of World War I in 1914. Occurring during the era ...
), which reflected the limited
social mobility Social mobility is the movement of individuals, families, households or other categories of people within or between social strata in a society. It is a change in social status relative to one's current social location within a given society ...
before
World War I World War I (28 July 1914 11 November 1918), often abbreviated as WWI, was one of the deadliest global conflicts in history. Belligerents included much of Europe, the Russian Empire, the United States, and the Ottoman Empire, with fightin ...
.


Terminology

Other terms include ''domestic helper'', ''domestic servant'', ''manservant'' or ''menial''.


History

ILO The International Labour Organization (ILO) is a United Nations agency whose mandate is to advance social and economic justice by setting international labour standards. Founded in October 1919 under the League of Nations, it is the first and ol ...
estimates in 2015, based on national surveys and/or censuses of 232 countries and territories, place the number of domestic workers at around 67.1 million. But the ILO itself states that "experts say that due to the fact that this kind of work is often hidden and unregistered, the total number of domestic workers could be as high as 100 million". The ILO also states that 83% of domestic workers are women and many are migrant workers. In
Guatemala Guatemala ( ; ), officially the Republic of Guatemala ( es, República de Guatemala, links=no), is a country in Central America. It is bordered to the north and west by Mexico; to the northeast by Belize and the Caribbean; to the east by H ...
, it is estimated that eight percent of all women work as domestic workers. They hardly have any legal protection. According to Guatemalan labor law, domestic work is "subject neither to a working time statute nor to regulations on the maximum number of working hours in a day". Legally, domestic workers are only entitled to ten hours of free time in 24 hours, and one day off per week. But very often, these minimal employment laws are disregarded, and so are basic civil liberties. In Brazil, domestic workers must be hired under a registered contract and have many of the rights of any other workers, which includes a
minimum wage A minimum wage is the lowest remuneration that employers can legally pay their employees—the price floor below which employees may not sell their labor. Most countries had introduced minimum wage legislation by the end of the 20th century. Bec ...
, remunerated vacations and a remunerated weekly day off. It is not uncommon, however, for employers to hire servants illegally and fail to offer a work contract. Since domestic staff predominantly come from disadvantaged groups with less access to education, they are often vulnerable and uninformed of their rights, especially in rural areas. Nevertheless, domestics employed without a proper contract can successfully sue their employers and be compensated for abuse committed. It is common in Brazil for domestic staff, including childcare staff, to be required to wear uniforms, while this requirement has fallen out of use in other countries. In the United States, domestic workers are generally excluded from many of the legal protections afforded to other classes of worker, including the provisions of the
National Labor Relations Act The National Labor Relations Act of 1935, also known as the Wagner Act, is a foundational statute of United States labor law that guarantees the right of private sector employees to organize into trade unions, engage in collective bargaining, and ...
. However, in recent years, advocacy groups like the National Domestic Workers' Alliance have succeeded in passing a Domestic Workers' Bill of Rights into state law in New York, Hawaii, and California. Traditionally domestic workers have mostly been women and are likely to be immigrants. Currently, there are 1.8 million domestic workers, and tens of thousands of people are believed to be in forced labor in the United States. America's domestic home help workers, most of them female members of minority groups, earn low wages and often receive no retirement or health benefits because the lack of basic labor protections. Domestic workers are also excluded from vacation time, sick time, and overtime, and only thirteen percent of domestic workers get health insurance provided by their employers. A report from the National Domestic Workers Alliance and affiliated groups found that nearly a quarter of nannies, caregivers, and home health workers make less than the minimum wage in the states in which they work, and nearly half – 48 percent – are paid less than needed to adequately support a family. Many of these workers are subjected to abuse, sexual harassment, and social inequality. However, because domestic workers work in the home, their struggles are hidden in the home and out of the public spotlight. Nowadays with an increase of power, the domestic workers' community has formed many organizations, such as the National Domestic Workers Alliance, Domestic Workers United, and The South African Domestic Service and Allied Workers Union. The domestic work industry is dominated throughout the world by women. While the domestic work industry is advantageous for women in that it provides them a sector that they have substantial access to, it can also prove to be disadvantageous by reinforcing gender inequality through the idea that domestic work is an industry that should be dominated by women. Within the domestic work industry, the much smaller proportion of jobs that is occupied by men are not the same jobs that are typically occupied by women. Within the childcare industry, men make up only about 3–6% of all workers.Susan B. Murray, "'We all love Charles': men in child care and the social construction of gender", ''Gender & Society''; (1996) 10: 368 Additionally, in the child care industry men, are more likely to fill roles that are not domestic in nature but administrative such as a managerial role in a daycare center. While the domestic work industry was once believed to be an industry that belonged to a past type of society and did not belong in a modern world, trends are showing that although elements of the domestic work industry have been changing the industry itself has shown no signs of fading away, but only signs of transformation. There are several specific causes that are credited to continuing the cycle of the demand for domestic work. One of these causes is that with more women taking up full-time jobs, a dually employed household with children places a heavy burden on parents. It is argued however that this burden wouldn't result in the demand for outside domestic work if men and women were providing equal levels of effort in domestic work and child-rearing within their own home. The demand for domestic workers has also become primarily fulfilled by migrant domestic workers from other countries who flock to wealthier nations to fulfill the demand for help at home."Feminists and Domestic Workers; Muchachas No More: Domestic Workers in Latin America and the Caribbean" by Elsa M. Chaney; Mary Garcia Castro This trend of domestic workers flowing from poorer nations to richer nations creates a relationship that on some levels encourages the liberation of one group of people at the expense of the exploitation of another. Although domestic work has far from begun to fade from society, the demand for it and the people who fill that demand has changed drastically over time. The so-called "servant problem" in such countries as the United Kingdom, the United States and Canada was the problem that middle-class families had with cleaning, cooking, and especially entertaining at the level that was socially expected. It was too much work for any one person to do herself, but middle-class families, unlike wealthy families, could not afford to pay the wages necessary to attract and retain skilled household employees.


Legal protections

The United Kingdom's Master and Servant Act 1823 was the first of its kind; the terms referred generally to employers and employees. The Act influenced the creation of domestic service laws in other nations, although legislation tended to favour employers. However, before the passing of such Acts servants, and workers in general, had no protection in law. The only real advantage that domestic service provided was the provision of meals, accommodation, and sometimes clothes, in addition to a modest wage. Service was normally an apprentice system with room for advancement through the ranks. The conditions faced by domestic workers have varied considerably throughout history and in the contemporary world. In the course of twentieth-century movements for labour rights, women's rights and immigrant rights, the conditions faced by domestic workers and the problems specific to their class of employment have come to the fore. In 2011, the International Labour Organization adopted the Convention Concerning Decent Work for Domestic Workers. Previously, at its 301st Session (March 2008), the International Labour Organization (ILO) Governing Body agreed to place an item on decent work for domestic workers on the agenda of the 99th Session of the International Labour Conference (2010) with a view to the setting of labour standards. In July 2011, at the annual International Labour Conference, held by the ILO, conference delegates adopted the Convention on Domestic Workers by a vote of 396 to 16, with 63 abstentions. The Convention recognized domestic workers as workers with the same rights as other workers. On 26 April 2012, Uruguay was the first country to ratify the convention.


Accommodation

Many domestic workers are live-in domestics. Though they often have their own quarters, their accommodations are not usually as comfortable as those reserved for the family members. In some cases, they sleep in the kitchen or small rooms, such as a
box room In a building or large vehicle, like a ship, a room is any enclosed space within a number of walls to which entry is possible only via a door A door is a hinged or otherwise movable barrier that allows ingress (entry) into and egress (exit) f ...
, sometimes located in the basement or attic. Domestic workers may live in their own home, though more often they are "live-in" domestics, meaning that they receive their
room and board Room and board is a phrase describing a situation in which, in exchange for money, Manual labour, labor or other considerations, a person is provided with a place to live as well as meals on a comprehensive basis. It commonly occurs as a fee at h ...
as part of their salaries. In some countries, because of the large gap between urban and rural incomes, and the lack of employment opportunities in the countryside, even an ordinary middle class urban family can afford to employ a full-time live-in servant. The majority of domestic workers in
China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
, Mexico, India, and other populous developing countries, are people from the rural areas who are employed by urban families. Employers may require their domestic workers to wear a uniform,
livery A livery is an identifying design, such as a uniform, ornament, symbol or insignia that designates ownership or affiliation, often found on an individual or vehicle. Livery will often have elements of the heraldry relating to the individual or ...
or other "domestic workers' clothes" when in their employers' residence. The uniform is usually simple, though aristocratic employers sometimes provided elaborate decorative liveries, especially for use on formal occasions. Female servants wore long, plain, dark-coloured dresses or black skirts with white belts and white
blouse A blouse (blau̇s, 'blau̇z, ) is a loose-fitting upper garment that was worn by workmen, peasants, artists, women, and children.The Concise Oxford English Dictionary It is typically gathered at the waist or hips (by tight hem, pleats, parter ...
s, and black shoes, and male servants and butlers would wear something from a simple
suit A suit, lounge suit, or business suit is a set of clothes comprising a suit jacket and trousers of identical textiles worn with a collared dress shirt, necktie, and dress shoes. A skirt suit is similar, but with a matching skirt instead of tr ...
, or a white
dress shirt A dress shirt, button shirt, button-front, button-front shirt, or button-up shirt, is a garment with a collar and a full-length opening at the front, which is fastened using buttons or shirt studs. A button-down or button-down shirt is a dress ...
, often with
tie Tie has two principal meanings: * Tie (draw), a finish to a competition with identical results, particularly sports * Necktie, a long piece of cloth worn around the neck or shoulders Tie or TIE may also refer to: Engineering and technology * Ti ...
, and knickers. In traditional portrayals, the attire of domestic workers especially was typically more formal and conservative than that of those whom they serve. For example, in films of the early 20th century, a butler might appear in a tailcoat, while male family members and guests appeared in lounge suits or sports jackets and trousers depending on the occasion. In later portrayals, the employer and guests might wear casual slacks or even jeans, while a male domestic worker wore a jacket and tie or a white dress shirt with black trousers, necktie or bowtie, maybe even a waistcoat, or a female domestic worker either a blouse and skirt (or trousers) or a uniform. On 30 March 2009, Peru adopted a law banning employers from requiring domestic workers to wear a uniform at public places. However, it's not explained which punishments will be given to employers violating the law. Chile adopted a similar law in 2014, also banning employers to require domestic workers to wear uniform at public places.


Child workers

More girls under 16 work as domestic workers than any other category of child labor. Usually, in a practice often called "confiage" or entrusting, such as for restaveks in
Haiti Haiti (; ht, Ayiti ; French: ), officially the Republic of Haiti (); ) and formerly known as Hayti, is a country located on the island of Hispaniola in the Greater Antilles archipelago of the Caribbean Sea, east of Cuba and Jamaica, and ...
, parents in the rural poverty make an agreement with someone in the cities who would house and send their child to school in return for domestic work. Such children are very vulnerable to exploitation: often they are not allowed to take breaks or are required to work long hours; many suffer from a lack of access to education, which can contribute to social isolation and a lack of future opportunity. UNICEF considers domestic work to be among the lowest status, and reports that most child domestic workers are live-in workers and are under the round-the-clock control of their employers. Child domestic work is common in countries such as Bangladesh and Pakistan.
In Pakistan, since January 2010 to December 2013, 52 cases of tortures on child domestic workers are reported including 24 deaths. It has been estimated that globally, at least 10 million children work in domestic labor jobs. Children face a number of risks that are common in domestic work service. The International Programme on the Elimination of Child Labour identified that these risks include: long and tiring working days; use of toxic chemicals; carrying heavy loads; handling dangerous items such as knives, axes and hot pans; insufficient or inadequate food and accommodation, and humiliating or degrading treatment including physical and verbal violence, and sexual abuse.


Migrant domestic workers

Migrant domestic workers are, according to the International Labour Organization's Convention No. 189 and the International Organization for Migration, any persons “moving to another country or region to better their material or social conditions and improve the prospect for themselves or their family,” engaged in a work relationship performing “in or for a household or households.” Domestic work itself can cover a "wide range of tasks and services that vary from country to country and that can be different depending on the age, gender, ethnic background and migration status of the workers concerned." These particular workers have been identified by some academics as situated within "the rapid growth of paid domestic labor, the feminization of transnational migration, and the development of new public spheres.”


Social effects

As women currently dominate the domestic labor market throughout the world, they have learned to navigate the system of domestic work both in their own countries and abroad in order to maximize the benefits of entering the domestic labor market. Among the disadvantages of working as a domestic worker is the fact that women working in this sector are working in an area often regarded as a private sphere.Arat-Koc, S. (1992) 'In the Privacy of Our Own Home: Foreign Domestic Workers as a Solution to the Crisis of the
domestic sphere The private sphere is the complement or opposite to the public sphere. The private sphere is a certain sector of societal life in which an individual enjoys a degree of authority, unhampered by interventions from governmental or other institutions. ...
in Canada', P. Connelly and P. Armstrong (eds.) ''Feminism in Action: Studies in Political Economy'', Toronto: Canadian Studies Press.
Feminist critics of women working in the domestic sphere argue that this woman-dominated market is reinforcing gender inequalities by potentially creating mistress-servant relationships between domestic workers and their employers and continuing to put women in a position of lesser power. Other critics point out that working in a privatized sphere robs domestic workers of the advantages of more socialized work in the public sphere.Martha De Regt "Ways to Come, Ways to Leave: Gender, Mobility, and Il/legality among Ethiopian Domestic Workers in Yemen", ''Gender & Society''; 2010 24: 237. Additionally, domestic laborers face other disadvantages. Their isolation is increased by their invisibility in the public sphere and the repetitive, intangible nature of their work decreases its value, making the workers themselves more dispensable.Pierrette Hondagneu-Sotelo "Regulating the Unregulated?: Domestic Workers' Social Networks", in: ''Social Problems''; Vol. 41, No. 1, Special Issue on Immigration, Race, and Ethnicity in America (Feb., 1994), pp. 50–64 The level of isolation women face also depends on the type of domestic work they are involved with. Live-in nannies for example may sacrifice much of their own independence and sometimes become increasingly isolated when they live with a family of which they are not part and away from their own. While working in a dominantly female privatized world can prove disadvantageous for domestic workers, many women have learned how to help one another move upward economically. Women find that informal networks of friends and families are among the most successful and commonly used means of finding and securing jobs. Without the security of legal protection, many women who work without the requisite identity or citizenship papers are vulnerable to abuse. Some have to perform tasks considered degrading showing a manifestation of employer power over worker powerlessness. Employing domestic work from foreign countries can perpetuate the idea that domestic or service work is reserved for other social or racial groups and plays into the stereotype that it is work for inferior groups of people.Just Another Job? Paying for Domestic Work, Bridget Anderson Gender and Development, Vol. 9, No. 1, Money (Mar., 2001), pp. 25–33 Gaining employment in the domestic labor market can prove to be difficult for immigrant women. Many subcontract their services to more established women workers, creating an important apprenticeship type of learning experience that can produce better, more independent opportunities in the future. Women who work as domestic workers also gain some employment mobility. Once established they have the option of accepting jobs from multiple employers increasing their income and their experience and most importantly their ability to negotiate prices with their employers.


England

In 19th- and early 20th-century England the close supervision exercised by mistresses over their servants (including the rule "no followers", "followers" being any men whom the servant might wish to meet when she was not working) was a great disadvantage. This policy was justified by the low esteem in which servants were held; therefore men they associated with were likely to include some with criminal tendencies. The servant and writer Margaret Powell expressed the view that "follower" was a degrading term; the only way the two could meet was by the servant getting out to the road with an excuse such as needing to post a letter.


Situation by country


Canada

Domestic helpers in Canada, mainly from the Philippines, work in Canada, including under the Live-In Caregiver program.


France

In his ''Tableau de Paris'' Louis-Sébastien Mercier describes the characteristics of the manservants (lackeys) of pre-revolutionary Paris. "An army of useless servants is kept entirely for show"; he observes that the presence of these servants in the capital has left the countryside rather empty. A tax-farmer's household consists of 24 servants in livery, besides scullions, kitchen maids and six lady's maids. Some lackeys would adopt the manners of their masters and affect a similar mode of dress.


Hong Kong

Domestic helpers (DHs, foreign domestic workers, FDWs) from certain other countries, especially the Philippines and Indonesia, work in Hong Kong on specific visas that exempt employers from many obligations received by other workers, and receive a lower minimum salary. Approximately five percent of Hong Kong's population are FDWs, about 98.5% of them are women, performing household tasks such as cooking, serving, cleaning, dishwashing and child care. During the covid-19 epidemic, all foreign domestic workers in Hong Kong have to be vaccinated before their contracts can be renewed, the government announced as it ordered them to undergo mandatory Covid-19 testing on 9 May 2021


Vietnam

On December 14, the Government of Viet Nam issued Decree No. 145/2020 / ND-CP about the Labor Code regarding working conditions and labor relations. Including detailed provisions and guidance for the implementation of Clause 2, Article 161 of the Labor Code regarding domestic worker labor. This Decree details and guides the implementation of a number of contents on labor conditions and labor relations in accordance with the following articles and clauses of the Labor Code: Labor management; Labor contract; Labor outsourcing; Organize dialogue and implement grassroots democracy at work; Salary; Working time, rest time; Labor discipline, material responsibility; Insurance for the domestic worker; Female labor and gender equality; Labor is the housekeeper; Settlement of labor disputes.


Kenya

In Kenya, domestic workers – nearly all female – are known as 'housegirls'. Often from poor villages in neighbouring Uganda, girls are open to exploitation, and there are calls for stronger legal protection.


Philippines

In the Philippines, domestic household workers/helpers such as maidservants (''katulong''/''kasambahay''), caretakers (''yaya''), family drivers (''drayber''/''tsuper''), laundrywomen (''labandera''/''tagalaba''), gardeners (''hardinero''), security guards (''guwardiya''/''bantay''), pool cleaners have been a norm in upper class Philippine society for an uncertain amount of time already, perhaps even connected to or influenced from the household slaves/servants in precolonial times of the Philippines that were divided into aliping namamahay and aliping saguiguilid, as indentured household servants. In modern times, it has been a norm among upper and upper-middle-class families in the Philippines to hire at least one maidservant-caretaker (''katulong''/''kasambahay/yaya'') to care for the household and children. Most, particularly maidservant-caretakers (''katulong''/''kasambahay/yaya''), live together in the house of their master's family with usually only a day off per month. This practice has eventually influenced the architecture of some houses or apartment condos where it has become a norm to section a room where domestic maidservants sleep as their personal room, usually near the kitchen or laundry area. Some wealthy families also section off an area or house where all the maidservants sleep or a part of the kitchen where they eat separate from the master's table. There are also employment agencies and special government laws regarding the regulation of domestic worker employment, such as the "Domestic Workers Act" or "Batas Kasambahay" i
Republic Act No 10361
Many live underpaid since many are informally hired or salaries are not declared truthfully to government offices or have an agreement instead to pay through other means, such as paying for their education, pension, or to send money back to their families. This practice was eventually exported to neighboring countries and all other countries that overseas Filipino workers (OFWs) have worked in, such as the United States, Canada, Hong Kong, Singapore,
China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
, Saudi Arabia, and other countries in the Middle East, etc., hence some maidservants continue living with the same mindset of how domestic worker culture was practiced in the Philippines. This has also, at times, been used as a cause to look down upon overseas Filipino workers (OFWs) in the countries where they can be found. It has sometimes created controversies in other countries such as abuse charges in several countries in the Middle East or like the case of Flor Contemplacion, who was executed in Singapore for murder allegations. There have also been documentaries or rom-com movies made in the Philippines about the plight or life of domestic workers, particularly maidservant-caretakers (''katulong''/''kasambahay''/''yaya'').


Singapore

Data from Singapore's Ministry of Manpower (MOM), showed that in June 2019 there were some 255,800 Foreign Domestic Workers (FDW) in Singapore. The demand for Foreign Domestic Workers came about from the desire of the Singapore government to employ local women in the workforce. Starting with the Foreign Maid Scheme in 1978, Malaysia (with whom there were special immigration arrangements), Bangladesh, Burma, India, Indonesia, the Philippines, Sri Lanka and Thailand were recruiting grounds for domestic workers. Nearly 20% of Singapore household has a domestic worker which has been attributed to rising wealth, parents who both work as well as the ageing population. As of 2019, MOM require that employers of FDWs must purchase them medical insurance with a minimum coverage of S$15,000 per year.


Saudi Arabia

According to a 2008 report by Human Rights Watch (HRW), the Saudi Ministry of Labor provided official figures of 1.2 million household workers in Saudi Arabia including domestic workers, drivers, and gardeners. The report stated that the Gulf country employed nearly 1.5 million women domestic workers from Indonesia,
Sri Lanka Sri Lanka (, ; si, ශ්‍රී ලංකා, Śrī Laṅkā, translit-std=ISO (); ta, இலங்கை, Ilaṅkai, translit-std=ISO ()), formerly known as Ceylon and officially the Democratic Socialist Republic of Sri Lanka, is an ...
and Philippines. Domestic workers estimated approximately 600,000 from Indonesia, 275,000 from Sri Lanka and 200,000 from Philippines. However, HRW reported that a number of domestic workers in Saudi Arabia face a range of abuses. Besides, the organization also interviewed Saudi labor and social affairs official, who acknowledged the issue of domestic worker abuse. The report stated that no accurate figure exists to highlight the total violations of labor rights and other human rights that women migrant domestic workers confront in the Arab nation.


South Africa

The domestic work sector occupies around 6 per cent of the total work force in South Africa, with domestic workers being largely Black African women. As in other countries, working conditions in the sector are generally characterised by informality and exploitation. In 2013, South Africa ratified ILO C189 Convention on Domestic Workers, recognising domestic work as work and formalising it through labour contracts, wages, social protection, health and safety in the workplace, and rights to organising as well as social dialogue. However, significant challenges remain with implementation. Furthermore, the minimum wage of domestic workers is set to 75 per cent of the national minimum wage.


United Kingdom

The United Kingdom
English country house An English country house is a large house or mansion in the English countryside. Such houses were often owned by individuals who also owned a town house. This allowed them to spend time in the country and in the city—hence, for these peopl ...
s and great houses employed many live-in domestic workers with distinctive roles and chain of command. The lord of the manor would hire a butler to oversee the servants. Manorialism dates back the Middle Ages and slowly died out. The British
historical drama A historical drama (also period drama, costume drama, and period piece) is a work set in a past time period, usually used in the context of film and television. Historical drama includes historical fiction and romance film, romances, adventure f ...
television series '' Downton Abbey'' portrayed these roles. The wealthy in the city would also have domestic workers, but fewer and with less distinctive roles. Domestic workers were mostly considered part of the lower class and some middle case. The Slavery Abolition Act 1833 ended domestic worker slavery. In modern times, migrant domestic workers have been brought in to the UK to fill the demand for low-cost workers. Human rights groups has added that they are often prone to abuse.


United States


Black Americans post-Civil War to World War I

In the United States, slavery legally ended in 1865, however, the
Freedmen's Bureau The Bureau of Refugees, Freedmen, and Abandoned Lands, usually referred to as simply the Freedmen's Bureau, was an agency of early Reconstruction, assisting freedmen in the South. It was established on March 3, 1865, and operated briefly as a ...
informed the former slaves now classified as freedmen and women that they could either sign labor contracts with white planters or be evicted from the land that they had lived on. Most freedmen in the South signed labor contracts with their former white slave owners because that was the only work experience they had. With limited skills and illiteracy, many men turned to become sharecroppers, whereas the majority of women participated in domestic work. Not only were they not qualified for other jobs, but they were denied other jobs and segregated from American society purely based on the color of their skin. The South wanted to keep segregation alive and hence passed legislation such as the Jim Crow Laws post-Civil war which denied African Americans of legal equality and political rights. These laws kept many African Americans as a second-class status up until new laws ended segregation in the 1960s. Up until the mid-twentieth century, domestic work was a prominent source of income for many women of different ethnic backgrounds. Many of these women were either African American or immigrants. More specifically, the post-civil war South had a high concentration of African Americans working as domestic workers. At the turn of the nineteenth century, there was also a high concentration of African Americans working as domestic workers in the North. Many African American women migrated to the North for better work opportunities and higher wages compared to their employment options in the South. The African American women who worked as domestic workers were generally treated as poor, childlike beings that were seen as victims of their own ignorance of living in communities of crime and other societal infringements. However, despite the stereotypes labeled upon domestic workers, these women still settled for these positions because the only occupations that were open to African American women before World War I were domestic services. It was necessary they worked along with their husbands in order to keep their families financially supported. Frequently underpaid, African American servants commonly took food scraps and discarded clothing from their employers in a practice known as “
pan toting Pan toting, also known as the service pan, was the practice of African-American domestic workers taking dry goods or leftover table scraps from their white employers as a form of compensation that they deserved, due to the wealth they produced for ...
” or the “service pan”. The service pan augmented wages in almost two-thirds of the employers’ households in Athens, Georgia, in 1913. The pan system was used by employers to justify paying a lower wage,Sharpless, p. 154. and used by domestic workers to counter their employers’ dishonesty. Whites also pointed to the practice of pan toting as proof that “a Negro could not help but steal”, thereby reinforcing stereotypes of “black inferiority and dependency” and rationalizing racist paternalism.


Black Americans in the Great Depression

Due to the Great Depression, many domestic workers lost their jobs. This is because many white families lost their source of income and were not able to pay domestic workers to work in their home. At this time, many domestic workers relied on asking strangers on the street for housework such as cleaning. They house jumped, looking for any job that they could get. The domestic workforce was significantly impacted by the Great Depression which caused a decrease in their wages and an intolerable 18 hour workday. Also, agricultural workers and the African American women working as domestic workers at this time were explicitly excluded from Social Security and the
Fair Labor Standards Act The Fair Labor Standards Act of 1938 (FLSA) is a United States labor law that creates the right to a minimum wage, and "time-and-a-half" overtime pay when people work over forty hours a week. It also prohibits employment of minors in "oppres ...
in the
New Deal The New Deal was a series of programs, public work projects, financial reforms, and regulations enacted by President Franklin D. Roosevelt in the United States between 1933 and 1939. Major federal programs agencies included the Civilian Cons ...
legislation; domestic workers of all races were excluded from Social Security until 1950. (Household employees working at least two days a week for the same person were added to Social Security coverage in 1950, along with nonprofit workers and the self-employed. Hotel workers, laundry workers, all agricultural workers, and state and local government employees were added in 1954.) This is because the New Dealer politicians were more worried about losing support from the Southern Democrats in Congress who supported segregation rather than refusing coverage for many African Americans. Unlike their white counterparts, African Americans did not form labor unions because they lacked the resources, consciousness, and the access to networks used for union recruiting. On top of that, the domestic workers would not typically have earned enough money to be able to afford being a part of a union. Even if the African American domestic workers wanted to advance in society, it was nearly impossible because the racial structures in the United States rarely allowed them class mobility. However, domestic workers that were white such as the Irish and the Germans utilized working in middle-class homes to their advantage. Working in the middle-class homes served to Americanize, allowing the workers to identify more with their employers than women of their own class and instilled an aspiration to become middle-class status.


Black Americans in 1960s America

Nearly ninety percent of African American women worked as domestic workers during the Civil Rights Movement era. Their participation in the Civil Rights Movement went fairly undocumented. Despite their low-status career in the United States, they were beneficial for the betterment of society and the status of the African American race. It has been noted that the southern African American women were the backbone of the Civil Rights Movement. Since many white households relied on the African American domestic workers for housework, the workers were able to have a direct impact on the white race when rebelling for their civil rights. The African American domestic workers boycotted buses and tried to register to vote, and many were denied and imprisoned. However, the domestic workers utilized imprisonment to educate other African American women on the Civil Rights Movement and what to do to contribute. Additionally, the domestic workers frequently rebelled in an informal manner, such as resisting to live in the same home in which they worked. By doing this, the African American domestic workers transformed the domestic services, and collective organizations came about promoting a better work environment for African American domestic workers. Their act of rebellion gave way for a change of how they were treated, how they were paid, and how they were respected.


Varieties of domestic workers

The following is a list of known domestic workers: * Au pair – A foreign-national domestic assistant working for and living as part of, a host family. *
Amanuensis An amanuensis () is a person employed to write or type what another dictates or to copy what has been written by another, and also refers to a person who signs a document on behalf of another under the latter's authority. In one example Eric Fenby ...
– A person employed to write or type what another dictates or to copy what has been written by another. * Ayah – A job that is similar to a nanny's. * Babysitter – A worker who minds the children of someone else. * Bedder / bedmaker – A worker who rearranges and organizes bedding to prepare it for later use. * Between maid – An in-between maid whose duties are half in the reception rooms and half in the kitchen. *
Bodyguard A bodyguard (or close protection officer/operative) is a type of security guard, government law enforcement officer, or servicemember who protects a person or a group of people — usually witnesses, high-ranking public officials or officers, w ...
– A worker who protects his employer. *
Boot boy A boot boy, often simply boots, was an English household servant. Usually a boy or young teenager, the boots was the lowest-ranking male servant; his main job was to clean, polish and care for the household members' boots and shoes, although he m ...
– A young male servant, employed mostly to perform footwear maintenance and minor auxiliary tasks. *
Butler A butler is a person who works in a house serving and is a domestic worker in a large household. In great houses, the household is sometimes divided into departments with the butler in charge of the dining room, wine cellar, and pantry. Some a ...
– A senior employee usually found in larger households, almost invariably a man, whose duties traditionally include overseeing the wine cellar, the
silverware Silverware may refer to: * Household silver including **Tableware **Cutlery **Candlesticks *The work of a silversmith * Silverware is also a slang term for a collection of trophies A trophy is a tangible, durable reminder of a specific achieveme ...
and some oversight of the other, usually male, servants. *
Casual staff Temporary work or temporary employment (also called gigs) refers to an employment situation where the working arrangement is limited to a certain period of time based on the needs of the employing organization. Temporary employees are sometimes ...
- Part-time extra external worker. *
Chambermaid A maid, or housemaid or maidservant, is a female domestic worker. In the Victorian era domestic service was the second largest category of employment in England and Wales, after agricultural work. In developed Western nations, full-time maids ...
– A maid whose chief focus is on cleaning and maintaining bedrooms, ensuring fires are lit in fireplaces when needed, and supplying hot water. * Charwoman (Char or Saturday's woman) – A female house or office cleaner, usually part-time. *
Chauffeur A chauffeur is a person employed to drive a passenger motor vehicle, especially a luxury vehicle such as a large sedan or limousine. Originally, such drivers were often personal employees of the vehicle owner, but this has changed to speciali ...
– A personal driver (for motor vehicles). * Cleaner – A worker who cleans homes, institutions or commercial premises. * Cook – This is either a cook who works alone or the head of a team of cooks who work for their employer. * Coachman- Drives horse
carriage A carriage is a private four-wheeled vehicle for people and is most commonly horse-drawn. Second-hand private carriages were common public transport, the equivalent of modern cars used as taxis. Carriage suspensions are by leather strapping an ...
and in charge of the stables. *
Dairymaid A milkmaid, milk maid, dairymaid, or dairywoman was a girl or woman who milked cows. She also used the milk to prepare dairy products such as cream, butter, and cheese. Many large houses employed milkmaids instead of having other staff do the wo ...
- Hand milked the animals, make butter and other
dairy A dairy is a business enterprise established for the harvesting or processing (or both) of animal milk – mostly from cows or buffaloes, but also from goats, sheep, horses, or camels – for human consumption. A dairy is typically located on ...
products. * Dog walker – A worker who walks dogs. * Footman – A lower-ranking manservant. *
Game keeper A professional hunter (less frequently referred to as market or commercial hunter and regionally, especially in Britain and Ireland, as professional stalker or gamekeeper) is a person who hunts and/or manages game by profession. Some professional ...
- Care and maintaining the bird and deer population on a large estate. * Gardener (Grounds keeper) – A worker who tends to the garden. *
Governess A governess is a largely obsolete term for a woman employed as a private tutor, who teaches and trains a child or children in their home. A governess often lives in the same residence as the children she is teaching. In contrast to a nanny, th ...
– A woman teacher for children. * Groundskeeper – A worker who tends to the person's large property. * Hall boy – The lowest ranking male servant who is usually found only in large households. * Handyman – A worker who handles household repairs. * Head Gardener in charge of all gardening. * Gatekeeper - Job of guarding the main entrance to the estate. * Horse trainer – A worker who trains the horses for those who own them. * Houseboy – A worker who does personal chores. * Housekeeper – A housekeeper usually denotes a female senior employee. * Kitchen maid – A worker who works for the cook. *
Lackey Lackey may refer to: __NOTOC__ Places * Lackey, Kentucky, United States, an unincorporated community * Lackey, Mississippi, United States, an unincorporated community * Lackey, Virginia, United States, an unincorporated community * Lackey Ridge, ...
– A runner who may be overworked and underpaid. * Lady's maid – A woman's personal attendant, helping her with her clothes, shoes, accessories, hair, and cosmetics. *
Lady-in-waiting A lady-in-waiting or court lady is a female personal assistant at a court, attending on a royal woman or a high-ranking noblewoman. Historically, in Europe, a lady-in-waiting was often a noblewoman but of lower rank than the woman to whom sh ...
- Royal Lady's maid * Laundress – A laundry servant. *
Maid A maid, or housemaid or maidservant, is a female domestic worker. In the Victorian era domestic service was the second largest category of employment in England and Wales, after agricultural work. In developed Western nations, full-time maids ...
( Housemaid) – Female servants who perform typical domestic tasks. *
Majordomo A majordomo is a person who speaks, makes arrangements, or takes charge for another. Typically, this is the highest (''major'') person of a household (''domūs'' or ''domicile'') staff, a head servant who acts on behalf of the owner of a large ...
– The senior-most staff member of a very large household or
stately home An English country house is a large house or mansion in the English countryside. Such houses were often owned by individuals who also owned a town house. This allowed them to spend time in the country and in the city—hence, for these peopl ...
. See also
Seneschal The word ''seneschal'' () can have several different meanings, all of which reflect certain types of supervising or administering in a historic context. Most commonly, a seneschal was a senior position filled by a court appointment within a royal, ...
. * Masseur/ Masseuse – A servant who performs massages. * Nanny (children's Nurse) – A woman who takes care of infants and children. * Nursemaid (Nursery maid) – A maid who oversees the nursery. * Page or Tea boy - An Apprentice footman, 10 to 16 years old. *
Parlour maid A maid, or housemaid or maidservant, is a female domestic worker. In the Victorian era domestic service was the second largest category of employment in England and Wales, after agricultural work. In developed Western nations, full-time maid ...
- Cleaning the sitting rooms, drawing rooms, library and alike. * Personal shopper – A person who does the shopping. * Personal trainer – A worker who trains their employer in fitness, swimming, and sports. * Porter - Like a hall boy, but older with added building security duties. * Pool person – A worker who works by the swimming pool. * Postilion - Rode the left horse if there was no coachman. * Retainer (
Retinue A retinue is a body of persons "retained" in the service of a noble, royal personage, or dignitary; a ''suite'' (French "what follows") of retainers. Etymology The word, recorded in English since circa 1375, stems from Old French ''retenue'', it ...
and Affinity) – A servant, especially one who has been with one family for a long time (chiefly British English). *
Scullery maid In great houses, scullery maids were the lowest-ranked and often the youngest of the female domestic servants and acted as assistant to a kitchen maid. Description The scullery maid reported (through the kitchen maid) to the cook or chef. Along ...
– The lowest-ranking of the domestic workers who act as assistants to the kitchen maid. * Stable boy or Groom – A worker who handles the management of the horses and the stables. *
Stable Master A stable master or head groom is the manager in charge of a stable. At large horse establishments there may be several grooms under the management of the stable master. In a professional establishment the head groom usually has complete responsibil ...
- Responsible for running the stables. * Storeroom maid - Maintaining the stores of linens, foodstuffs, pantry and household supplies. * Valet – Known as the "gentleman's gentleman", a valet is responsible for the master's wardrobe and assisting him in dressing, shaving, etc. In the armed forces, some officers have a soldier (in the British army called a
batman Batman is a superhero appearing in American comic books published by DC Comics. The character was created by artist Bob Kane and writer Bill Finger, and debuted in Detective Comics 27, the 27th issue of the comic book ''Detective Comics'' on ...
) for such duties. * Wet nurse – A nurse who provides suckling for infants if mothers cannot or do not wish to do so themselves. There are other professions that work and may live in the household, but are not considered domestic workers, as they would not be housed with the domestic staff. Professions like: Tutor or Tutoress, secretary, librarian, private chaplains, physician, personal trainer, and Lady's companion.


Notable workers

Some domestic workers have become notable, including: Abdul Karim (the Munshi), servant of Queen Victoria of Great Britain; Paul Burrell, butler to
Diana, Princess of Wales Diana, Princess of Wales (born Diana Frances Spencer; 1 July 1961 – 31 August 1997) was a member of the British royal family. She was the first wife of King Charles III (then Prince of Wales) and mother of Princes William and Harry. Her ac ...
;
Moa Martinson Moa Martinson, born Helga Maria Swarts sometimes spelt Swartz, (2November 18905August 1964) was one of Sweden's most noted authors of proletarian literature. Her ambition was to change society with her authorship and to portray the conditions of ...
, author of proletarian literature, kitchen maid;
Francis Barber Francis Barber ( – 13 January 1801), born Quashey, was the Jamaican manservant of Samuel Johnson in London from 1752 until Johnson's death in 1784. Johnson made him his residual heir, with £70 () a year to be given him by Trustees, express ...
became residual heir; and Charles Spence, Scottish poet, stonemason and footman.


Cultural depictions


In religion

* Saint Zita, the patron saint of domestic servants * :Canonised servants of the Romanov household


In fiction

* '' A Little Princess'', a book made into several films * '' Alfred Pennyworth'', Bruce Wayne's faithful butler, created by Bob Kane and Bill Finger * '' Amelia Bedelia'', children's comedy fiction * ''
Beryl's Lot ''Beryl's Lot'' is a British comedy drama about a woman approaching middle-age and embarking on a programme of personal development. It was written by Kevin Laffan (who also created Emmerdale), produced by David Cunliffe and Peter Willes, and di ...
'', a British television series based on Margaret Powell's memoirs of domestic service * '' Cinderella'', a fairytale, cartoon, and film * '' Downton Abbey'', a British television series set in a large
English country house An English country house is a large house or mansion in the English countryside. Such houses were often owned by individuals who also owned a town house. This allowed them to spend time in the country and in the city—hence, for these peopl ...
* '' Edwin Jarvis'', the butler of Tony Stark * '' Gone with the Wind'', a
Pulitzer Prize The Pulitzer Prize () is an award for achievements in newspaper, magazine, online journalism, literature, and musical composition within the United States. It was established in 1917 by provisions in the will of Joseph Pulitzer, who had made h ...
-winning American novel and Academy Award-winning
film A film also called a movie, motion picture, moving picture, picture, photoplay or (slang) flick is a work of visual art that simulates experiences and otherwise communicates ideas, stories, perceptions, feelings, beauty, or atmosphere ...
* '' The Diary of a Chambermaid'', a novel by Octave Mirbeau * '' The Help'', a novel by Kathryn Stockett * '' The Remains of the Day'',
Booker Prize The Booker Prize, formerly known as the Booker Prize for Fiction (1969–2001) and the Man Booker Prize (2002–2019), is a Literary award, literary prize awarded each year for the best novel written in English and published in the United King ...
–winning novel * ''
Upstairs, Downstairs Upstairs Downstairs may refer to: Television *Upstairs, Downstairs (1971 TV series), ''Upstairs, Downstairs'' (1971 TV series), a British TV series broadcast on ITV from 1971 to 1975 *Upstairs Downstairs (2010 TV series), ''Upstairs Downstairs'' ...
'', a British television series set in London * '' Upstairs Downstairs (remake)'', a British television series set in London * ''
You Rang, M'Lord? ''You Rang, M'Lord?'' is a BBC television sitcom written by Jimmy Perry and David Croft, the creators of ''Dad's Army''. It was broadcast between 1990 and 1993 on the BBC (although there had earlier been a pilot episode in 1988). The show was s ...
'', a British television comedy series


In visual art

File:The Chocolate Girl by Jean-Étienne Liotard.jpg, '' The Chocolate Girl'', by Jean-Étienne Liotard (c. 1734–1744) File:Works Progress Administration maid poster.jpg, A poster of an American maid in uniform (ca. 1939) File:Heinrich Zille Wasserträgerin.jpg, ''Young
water carrier Water carrier (also water seller) is a profession that existed before the advent of centralized water supply systems. A water carrier collected water from a source (a river, a well, water pumps, etc.) and transported or carried containers with w ...
'' drawing by Heinrich Zille (by 1929) File:William Henry Jackson-Colonial dining.jpg, ''Colonial dining'', William Henry Jackson (1895)


See also

* Servants' quarters * Handmaiden * Ancillae * Convention on Domestic Workers * Domestic Worker's Bill of Rights *
Homemaking Homemaking is mainly an American and Canadian term for the management of a home, otherwise known as housework, housekeeping, housewifery or household management. It is the act of overseeing the organizational, day-to-day operations of a house o ...
* Hooch maid * Housekeeping * Isabella Beeton ("Mrs Beeton") and ''
The Book of Household Management ''Mrs. Beeton's Book of Household Management'', also published as ''Mrs. Beeton's Cookery Book'', is an extensive guide to running a household in Victorian Britain, edited by Isabella Beeton and first published as a book in 1861. Previously p ...
'' *
Maid A maid, or housemaid or maidservant, is a female domestic worker. In the Victorian era domestic service was the second largest category of employment in England and Wales, after agricultural work. In developed Western nations, full-time maids ...
* Nanny tax *
National Union of Domestic Employees The National Union of Domestic Employees is a trade union in Trinidad and Tobago. In 1974, Clotil Walcott, along with James Lynch, Salisha Ali and others, established the National Union of Domestic Employees (NUDE) as a section of the Union of ...
*
Reproductive labor Reproductive labor or work is often associated with care giving and domestic housemaking, housework roles including cleaning, cooking, child care, and the unpaid domestic worker, domestic labor force. The term has taken on a role in feminist phil ...
* French maid *
Geraldine Roberts Geraldine Roberts (1924-1997) was an American domestic worker, grassroots organizer, and Activism, activist from Cleveland, Cleveland, Ohio. She founded the first documented domestic workers’ rights organization in the post-war U.S., Domestic ...


References


Further reading

* ''The Duties of Servants''; by a member of the aristocracy, author of 'Manners and Rules of Good Society'. London: F. Warne & Co., 1894 * ''A Few Rules for the Manners of Servants in Good Families''. Ladies' Sanitary Association, 1901 * ''The Servants' Practical Guide: a handbook of duties and rules''; by the author of 'Manners and Tone of Good Society'. London: Frederick Warne & Co., 880** ''The Management of Servants: a practical guide to the routine of domestic service''; by the author of "Manners and Tone of Good Society." (the same work under a different title) * Dawes, Frank (1973) ''Not in Front of the Servants: domestic service in England 1850–1939''. London: Wayland * Evans, Siân (2011) ''Life below Stairs in the Victorian and Edwardian Country House''. National Trust Books ** --do.--"Yells, Bells and Smells ... from royal visits ... to the case of the cook and the freezer", in: ''National Trust Magazine''; Autumn 2011, pp. 70–73 *Horn, Pamela (1990 975 ''The Rise and Fall of the Victorian Servant''. Stroud: Sutton Publishing *Maloney, Alison (2011) ''Life Below Stairs: true lives of Edwardian servants''. London: Michael O'Mara ISBN 9781782434351 (pbk. 2015) * Musson, Jeremy (2009) ''Up and Down Stairs: the history of the country house servant''. London: John Murray * * * Sinha; Varma; Jha (2019) ''Servants' Pasts: Sixteenth to Eighteenth Century, South Asia, Vol. 1''. New Delhi: Orient Blackswan *


External links


International Domestic Workers Network

List of digitized books on domestic workers in German, English, and other languages
at de.wikisource * ILO resources on domestic workers: *

( ttp://www.ilo.org/wcmsp5/groups/public/@ed_norm/@relconf/documents/meetingdocument/wcms_157836.pdf PDF
Decent work for domestic workers, Report IV(1) (2010)

Amnesty International paper on the abuse of domestic workers in the Middle East


* ttp://www.cawinfo.org/?p=659 An international campaign for domestic workers' labour rights
A Research Project entitled "Servants Pasts" which traces domestic service historically

Human Rights Watch article about migrant domestic workers

Interview with an Indonesian domestic worker in Singapore
Clip from documentary film 'At Your Service' (2010, director Jorge Leon) {{Authority control Cleaning and maintenance occupations Labour law