Sentinel Offender Services
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Sentinel Offender Services is a
criminal justice Criminal justice is the delivery of justice to those who have been accused of committing crimes. The criminal justice system is a series of government agencies and institutions. Goals include the Rehabilitation (penology), rehabilitation of o ...
services and original equipment manufacturing company based in
Anaheim, California Anaheim ( ) is a city in northern Orange County, California, part of the Los Angeles metropolitan area. As of the 2020 United States Census, the city had a population of 346,824, making it the most populous city in Orange County, the 10th-most p ...
. The company was founded in 1993 by Robert Contestabile, who is currently the Chairman. Tom Flies is Chief Executive Officer.


History

Sentinel provides
court A court is any person or institution, often as a government institution, with the authority to adjudicate legal disputes between parties and carry out the administration of justice in civil, criminal, and administrative matters in accordance ...
s, probation and parole departments,
law enforcement agencies A law enforcement agency (LEA) is any government agency responsible for the enforcement of the laws. Jurisdiction LEAs which have their ability to apply their powers restricted in some way are said to operate within a jurisdiction. LEAs ...
, and corrections agencies across the country with comprehensive case management and offender-management products, programs and services. The company has served customers in all 50 states and throughout North America. Sentinel pioneered the community-based offender-funded program model beginning in the 1990s in
Los Angeles Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
, CA. This allows an offender to pay for services, on a sliding scale based on their income, rather than making taxpayers pay for these services.


Products and Services

Sentinel offers several products and services, including: * GPS location tracking products and monitoring services * RF (radio frequency) house arrest products and monitoring services * Domestic violence monitoring program, products and services * Deep lung breath alcohol products and monitoring services * Substance abuse testing programs * Day reporting center programs All Sentinel programs are backed by a 24/7/365
call center A call centre ( Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. ...
. The company operates field offices. In each location it delivers programs and services that support local agencies with comprehensive offender management. Sentinel is not a private probation company. The company does not have the power, authority or responsibility to enforce laws and execute warrants. The government agencies with which they contract have this power, authority, and responsibility. Sentinel contracts with court systems and other agencies to collect fees, fines or restitution amounts on their behalf. Any fees collected are passed directly to the contracted party following agreed upon protocol. As a private services provider to courts, community corrections agencies and law enforcement. Sentinel can only carry out agreed upon contractual obligations on behalf of their customers. Sentinel does not: * Issue warrants, citations or fines of any kind; * Have the power to arrest or incarcerate any individual; * Have capacity, responsibility or authority to enforce laws, penal codes, acts of legislation, court orders or issued warrants; * Act as an officer of the court; * Reflect or represent any political affiliation


Day Reporting Centers

Sentinel has ha
Day Reporting Centers
(DRC) in place in several states for many years. These DRCs provide a central location for offenders to check in with agencies, attend programs, receive services and meet certain court-ordered obligations. Each DRC offers a set of courses based on the unique needs of the local population of offenders being served. Courses and programs that have been offered included
GED The General Educational Development (GED) tests are a group of four subject tests which, when passed, provide certification that the test taker has United States or Canadian high school-level academic skills. It is an alternative to the US high ...
exam preparation, job skills,
Cognitive behavioral therapy Cognitive behavioral therapy (CBT) is a psycho-social intervention that aims to reduce symptoms of various mental health conditions, primarily depression and anxiety disorders. CBT focuses on challenging and changing cognitive distortions (suc ...
,
moral reconation therapy Cognitive behavioral therapy (CBT) is a psycho-social intervention that aims to reduce symptoms of various mental health conditions, primarily depression and anxiety disorders. CBT focuses on challenging and changing cognitive distortions (suc ...
,
anger management Anger management is a psycho-therapeutic program for anger prevention and control. It has been described as deploying anger successfully.Schwarts, Gil. July 2006. Anger Management', July 2006 The Office Politic. Men's Health magazine. Emmaus, PA: ...
, parenting skills, thinking for good, AA meetings and other
substance abuse Substance abuse, also known as drug abuse, is the use of a drug in amounts or by methods which are harmful to the individual or others. It is a form of substance-related disorder. Differing definitions of drug abuse are used in public health, ...
programs. The Nevada Division of Parole and Probation opened a DRC in Las Vegas partnership with Sentinel o
October 31, 2017
Subsequently, a second DRC was opened in
Reno Reno ( ) is a city in the northwest section of the U.S. state of Nevada, along the Nevada-California border, about north from Lake Tahoe, known as "The Biggest Little City in the World". Known for its casino and tourism industry, Reno is the c ...
. Th
Center for Crime and Justice Policy
at th
University of Nevada, Las Vegas
published
research brief
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about the DRC in February, 2019. This study was a
randomized controlled trial A randomized controlled trial (or randomized control trial; RCT) is a form of scientific experiment used to control factors not under direct experimental control. Examples of RCTs are clinical trials that compare the effects of drugs, surgical te ...
(RCT) conducted among approximately 400 program participants. According to the research brief, primary objectives of a DRC are to: * Reduce recidivism among at-risk parolees and probationers * Provide an alternative to incarceration * Reduce the cost of offender management According to the research brief, the results of this RCT after 12 months suggest that DRCs can achieve these objectives. The study is ongoing
Previous studies
have produced inconclusive results.


Controversies


Lawsuits

In 2012, James Hucks filed suit against Sentinel Offender Services after an
arrest warrant An arrest warrant is a warrant issued by a judge or magistrate on behalf of the state, which authorizes the arrest and detention of an individual, or the search and seizure of an individual's property. Canada Arrest warrants are issued by a j ...
was issued for his wife because she did not pay all the fees she owed to the company during her probation. In 2013,
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
judge Daniel J. Craig ruled that Sentinel had to refund hundreds, and possibly thousands, of people who had paid them, and that private probation companies cannot collect fees from probationers after their probation has expired. Later that year, Craig granted Sentinel a stay on this ruling, but, despite their attempts to persuade him to back down on it, refused to undo his restrictions. In 2012, Georgia man Tom Barrett stole a can of beer and was later put on probation with Sentinel after being unable to pay a US$200 fine. He was later put in jail for two months after being unable to pay Sentinel's startup fee. As of May 2015, Barrett was suing Sentinel, and was being represented by Augusta attorney Jack Long. On February 17, 2016, the
Southern Center for Human Rights The Southern Center for Human Rights is a non-profit public interest law firm dedicated to enforcing the civil and human rights of people in the criminal justice system in the South. Based in Atlanta, Georgia, it has won cases in several states ...
filed a lawsuit against Sentinel on behalf of two women from
Cleveland, Georgia Cleveland is a city in White County, Georgia, located northeast of Atlanta and southeast of Chattanooga, Tennessee. Its population was 3,410 at the 2010 census (up from 1,907 in 2000). It is the county seat of White County. Cleveland is home to ...
who were sentenced to 12 months probation each for not paying fines; the lawsuit also claims both women were told they had to undergo drug tests by a probation officer.


Monitoring technology controversies

In June 2013,
Orange County, California Orange County is located in the Los Angeles metropolitan area in Southern California. As of the 2020 census, the population was 3,186,989, making it the third-most-populous county in California, the sixth-most-populous in the United States, a ...
discovered that Sentinel's GPS and
home detention In justice and law, house arrest (also called home confinement, home detention, or, in modern times, Electronic monitoring in the United States, electronic monitoring) is a measure by which a person is confined by the authorities to their Hous ...
systems had multiple technical problems, which led the county to cancel their contract with Sentinel. That September, an internal audit by
Los Angeles County Los Angeles County, officially the County of Los Angeles, and sometimes abbreviated as L.A. County, is the most populous county in the United States and in the U.S. state of California, with 9,861,224 residents estimated as of 2022. It is the ...
found that one in four of the Sentinel-made
ankle monitor The ankle, or the talocrural region, or the jumping bone (informal) is the area where the foot and the leg meet. The ankle includes three joints: the ankle joint proper or talocrural joint, the subtalar joint, and the inferior tibiofibular join ...
s used to monitor serious criminals were faulty. Sentinel attributed many of these problems to errors by county deputies.


Epps bribery case

In February 2017, Sentinel Offender Services was included in a lawsuit brought by Mississippi Attorney General Jim Hood along with
Global Tel Link Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information t ...
,
Wexford Health Sources Wexford Health Sources, Inc. is a healthcare services company headquartered in Foster Plaza Two in Green Tree, Pennsylvania, near Pittsburgh.Twedt, Steve.Wexford Health works with inmates" ''Pittsburgh Post-Gazette''. Sunday April 12, 2009. Retrieve ...
,
GEO Group The GEO Group, Inc. (GEO) is a publicly traded C corporation that invests in private prisons and mental health facilities in North America, Australia, South Africa, and the United Kingdom. Headquartered in Boca Raton, Florida, the company's f ...
and many others for their roles in alleged violations of Mississippi’s public ethics, racketeering and antitrust laws.


References


External links

*{{Official website, https://www.sentineladvantage.com/ Business services companies established in 1993 1993 establishments in California Private probation companies