In
systems engineering
Systems engineering is an interdisciplinary field of engineering and engineering management that focuses on how to design, integrate, and manage complex systems over their enterprise life cycle, life cycles. At its core, systems engineering util ...
and
software engineering
Software engineering is a systematic engineering approach to software development.
A software engineer is a person who applies the principles of software engineering to design, develop, maintain, test, and evaluate computer software. The term '' ...
, requirements analysis focuses on the tasks that determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting
requirement
In product development and process optimization, a requirement is a singular documented physical or functional need that a particular design, product or process aims to satisfy. It is commonly used in a formal sense in engineering design, includi ...
s of the various
stakeholders, ''analyzing, documenting, validating and managing'' software or system requirements.
Requirements analysis is critical to the success or failure of a systems or
software project
Software project management is an art and science of planning and leading software projects. It is a sub-discipline of project management in which software projects are planned, implemented, monitored and controlled.
History
In the 1970s and 1 ...
.
The requirements should be documented, actionable, measurable, testable, traceable, related to identified business needs or opportunities, and defined to a level of detail sufficient for system design.
Overview
Conceptually, requirements analysis includes three types of activities:
*
Eliciting requirements: (e.g. the project charter or definition), business process documentation, and stakeholder interviews. This is sometimes also called requirements gathering or requirements discovery.
*Recording requirements: Requirements may be documented in various forms, usually including a summary list and may include natural-language documents,
use case
In software and systems engineering, the phrase use case is a polyseme with two senses:
# A usage scenario for a piece of software; often used in the plural to suggest situations where a piece of software may be useful.
# A potential scenario ...
s,
user stories
In software development and product management, a user story is an informal, natural language description of features of a software system. They are written from the perspective of an end user or user of a system, and may be recorded on index ...
, process specifications and a variety of models including data models.
*Analyzing requirements: determining whether the stated requirements are clear, complete, unduplicated, concise, valid, consistent and unambiguous, and resolving any apparent conflicts. Analyzing can also include sizing requirements.
Requirements analysis can be a long and tiring process during which many delicate psychological skills are involved. New systems change the environment and relationships between people, so it is important to identify all the stakeholders, take into account all their needs and ensure they understand the implications of the new systems. Analysts can employ several techniques to elicit the requirements from the customer. These may include the development of scenarios (represented as
user stories
In software development and product management, a user story is an informal, natural language description of features of a software system. They are written from the perspective of an end user or user of a system, and may be recorded on index ...
in
agile methods
In software development, agile (sometimes written Agile) practices include requirements discovery and solutions improvement through the collaborative effort of self-organizing and cross-functional teams with their customer(s)/ end user(s), a ...
), the identification of
use case
In software and systems engineering, the phrase use case is a polyseme with two senses:
# A usage scenario for a piece of software; often used in the plural to suggest situations where a piece of software may be useful.
# A potential scenario ...
s, the use of workplace observation or
ethnography
Ethnography (from Greek ''ethnos'' "folk, people, nation" and ''grapho'' "I write") is a branch of anthropology and the systematic study of individual cultures. Ethnography explores cultural phenomena from the point of view of the subject o ...
, holding
interview
An interview is a structured conversation where one participant asks questions, and the other provides answers.Merriam Webster DictionaryInterview Dictionary definition, Retrieved February 16, 2016 In common parlance, the word "interview" ...
s, or
focus group
A focus group is a group interview involving a small number of demographically similar people or participants who have other common traits/experiences. Their reactions to specific researcher/evaluator-posed questions are studied. Focus groups are ...
s (more aptly named in this context as requirements workshops, or requirements review sessions) and creating requirements lists.
Prototyping
A prototype is an early sample, model, or release of a product built to test a concept or process. It is a term used in a variety of contexts, including semantics, design, electronics, and software programming. A prototype is generally used to ...
may be used to develop an example system that can be demonstrated to stakeholders. Where necessary, the analyst will employ a combination of these methods to establish the exact requirements of the stakeholders, so that a system that meets the business needs is produced. Requirements quality can be improved through these and other methods
* Visualization. Using tools that promote better understanding of the desired end-product such as visualization and simulation.
* Consistent use of templates. Producing a consistent set of models and templates to document the requirements.
* Documenting
dependencies. Documenting dependencies and interrelationships among requirements, as well as any assumptions and congregations.
Requirements analysis topics
Stakeholder identification
See
Stakeholder analysis Stakeholder analysis (in conflict resolution, business administration, environmental health sciences decision making, Industrial ecology, and project management) is the process of assessing a system and potential changes to it as they relate to rel ...
for a discussion of people or organizations (legal entities such as companies, standards bodies) that have a valid interest in the system. They may be affected by it either directly or indirectly.
A major new emphasis in the 1990s was a focus on the identification of ''stakeholders''. It is increasingly recognized that stakeholders are not limited to the organization employing the analyst. Other stakeholders will include:
* anyone who operates the system (normal and maintenance operators)
* anyone who benefits from the system (functional, political, financial and social beneficiaries)
* anyone involved in purchasing or procuring the system. In a mass-market product organization, product management, marketing and sometimes sales act as surrogate consumers (mass-market customers) to guide development of the product.
* organizations which regulate aspects of the system (financial, safety, and other regulators)
* people or organizations opposed to the system (negative stakeholders; see also
Misuse case
Misuse case is a business process modeling tool used in the software development industry. The term ''Misuse Case'' or ''mis-use case'' is derived from and is the inverse of use case.Sindre and Opdahl (2001).Capturing Security Requirements throug ...
)
* organizations responsible for systems which interface with the system under design.
* those organizations who
integrate horizontally with the organization for whom the analyst is designing the system.
Joint Requirements Development (JRD) Sessions
Requirements often have cross-functional implications that are unknown to individual stakeholders and often missed or incompletely defined during stakeholder interviews. These cross-functional implications can be elicited by conducting JRD sessions in a controlled environment, facilitated by a trained
facilitator
A facilitator is a person who helps a group of people to work together better, understand their common objectives, and plan how to achieve these objectives, during meetings or discussions. In doing so, the facilitator remains "neutral", meaning t ...
(Business Analyst), wherein stakeholders participate in discussions to elicit requirements, analyze their details and uncover cross-functional implications. A dedicated scribe should be present to document the discussion, freeing up the Business Analyst to lead the discussion in a direction that generates appropriate requirements which meet the session objective.
JRD Sessions are analogous to
Joint Application Design
Joint application design (JAD) is a process used in the life cycle area of the dynamic systems development method (DSDM) to collect business requirements while developing new information systems for a company. "The JAD process also includes approa ...
Sessions. In the former, the sessions elicit requirements that guide design, whereas the latter elicit the specific design features to be implemented in satisfaction of elicited requirements.
Contract-style requirement lists
One traditional way of documenting requirements has been contract style requirement lists. In a complex system such requirements lists can run to hundreds of pages long.
An appropriate metaphor would be an extremely long shopping list. Such lists are very much out of favour in modern analysis; as they have proved spectacularly unsuccessful at achieving their aims; but they are still seen to this day.
Strengths
* Provides a checklist of requirements.
* Provide a contract between the project sponsor(s) and developers.
* For a large system can provide a high level description from which lower-level requirements can be derived.
Weaknesses
* Such lists can run to hundreds of pages. They are not intended to serve as a reader-friendly description of the desired application.
* Such requirements lists abstract all the requirements and so there is little context. The Business Analyst may include context for requirements in accompanying design documentation.
** This abstraction is not intended to describe how the requirements fit or work together.
** The list may not reflect relationships and dependencies between requirements. While a list does make it easy to prioritize each individual item, removing one item out of context can render an entire use case or business requirement useless.
** The list doesn't supplant the need to review requirements carefully with stakeholders in order to gain a better shared understanding of the implications for the design of the desired system / application.
* Simply creating a list does not guarantee its completeness. The Business Analyst must make a good faith effort to discover and collect a substantially comprehensive list, and rely on stakeholders to point out missing requirements.
* These lists can create a false sense of mutual understanding between the stakeholders and developers; Business Analysts are critical to the translation process.
* It is almost impossible to uncover all the functional requirements before the process of development and testing begins. If these lists are treated as an immutable contract, then requirements that emerge in the Development process may generate a controversial change request.
Alternative to requirement lists
As an alternative to requirement lists,
Agile Software Development
In software development, agile (sometimes written Agile) practices include requirements discovery and solutions improvement through the collaborative effort of self-organizing and cross-functional teams with their customer(s)/ end user(s), ad ...
uses
User stories
In software development and product management, a user story is an informal, natural language description of features of a software system. They are written from the perspective of an end user or user of a system, and may be recorded on index ...
to suggest requirements in everyday language.
Measurable goals
Best practices take the composed list of requirements merely as clues and repeatedly ask "why?" until the actual business purposes are discovered. Stakeholders and developers can then devise tests to measure what level of each goal has been achieved thus far. Such goals change more slowly than the long list of specific but unmeasured requirements. Once a small set of critical, measured goals has been established,
rapid prototyping
Rapid prototyping is a group of techniques used to quickly fabricate a scale model of a physical part or assembly using three-dimensional computer aided design (CAD) data.
Construction of the part or assembly is usually done using 3D printin ...
and short iterative development phases may proceed to deliver actual stakeholder value long before the project is half over.
Prototypes
A prototype is a computer program that exhibits a part of the properties of another computer program, allowing users to visualize an application that has not yet been constructed. A popular form of prototype is a
mockup
In manufacturing and design, a mockup, or mock-up, is a scale or full-size model of a design or device, used for teaching, demonstration, design evaluation, promotion, and other purposes. A mockup may be a ''prototype'' if it provides at leas ...
, which helps future users and other stakeholders to get an idea of what the system will look like. Prototypes make it easier to make design decisions, because aspects of the application can be seen and shared before the application is built. Major improvements in communication between users and developers were often seen with the introduction of prototypes. Early views of applications led to fewer changes later and hence reduced overall costs considerably.
Prototypes can be flat diagrams (often referred to as
wireframes) or working applications using synthesized functionality. Wireframes are made in a variety of graphic design documents, and often remove all color from the design (i.e. use a greyscale color palette) in instances where the final software is expected to have
graphic design
Graphic design is a profession, academic discipline and applied art whose activity consists in projecting visual communications intended to transmit specific messages to social groups, with specific objectives. Graphic design is an interdiscipli ...
applied to it. This helps to prevent confusion as to whether the prototype represents the final visual look and feel of the application.
Use cases
A use case is a structure for documenting the functional requirements for a system, usually involving software, whether that is new or being changed. Each use case provides a set of ''scenarios'' that convey how the system should interact with a human user or another system, to achieve a specific business goal. Use cases typically avoid technical jargon, preferring instead the language of the
end-user
In product development, an end user (sometimes end-user) is a person who ultimately uses or is intended to ultimately use a product. The end user stands in contrast to users who support or maintain the product, such as sysops, system administrat ...
or ''
domain expert
A subject-matter expert (SME) is a person who has accumulated great knowledge in a particular field or topic and this level of knowledge is demonstrated by the person's degree, licensure, and/or through years of professional experience with the s ...
''. Use cases are often co-authored by requirements engineers and stakeholders.
Use cases are deceptively simple tools for describing the behavior of software or systems. A use case contains a textual description of the ways in which users are intended to work with the software or system. Use cases should not describe internal workings of the system, nor should they explain how that system will be implemented. Instead, they show the steps needed to perform a task without sequential assumptions.
Requirements specification
Requirements specification is the synthesis of discovery findings regarding current state business needs and the assessment of these needs to determine, and specify, what is required to meet the needs within the solution scope in focus. Discovery, analysis and specification move the understanding from a current as-is state to a future to-be state. Requirements specification can cover the full breadth and depth of the future state to be realized, or it could target specific gaps to fill, such as priority software system bugs to fix and enhancements to make. Given that any large business process almost always employs software and data systems and technology, requirements specification is often associated with software system builds, purchases, cloud computing strategies, embedded software in products or devices, or other technologies. The broader definition of requirements specification includes or focuses on any solution strategy or component, such as training, documentation guides, personnel, marketing strategies, equipment, supplies, etc.
Types of requirements
Requirement
In product development and process optimization, a requirement is a singular documented physical or functional need that a particular design, product or process aims to satisfy. It is commonly used in a formal sense in engineering design, includi ...
s are
categorized in several ways. The following are common categorizations of requirements that relate to technical management:
;Business requirements
: Statements of business level goals, without reference to detailed functionality. These are usually high level (software and/or hardware) capabilities that are needed to achieve a business outcome.
;Customer requirements
: Statements of fact and assumptions that define the expectations of the system in terms of mission objectives, environment, constraints, and measures of effectiveness and suitability (MOE/MOS). The customers are those that perform the eight primary functions of systems engineering, with special emphasis on the operator as the key customer. Operational requirements will define the basic need and, at a minimum, answer the questions posed in the following listing:
:*''Operational distribution or deployment'': Where will the system be used?
:*''Mission profile or scenario'': How will the system accomplish its mission objective?
:*''Performance and related parameters'': What are the critical system parameters to accomplish the mission?
:*''Utilization environments'': How are the various system components to be used?
:*''Effectiveness requirements'': How effective or efficient must the system be in performing its mission?
:*''Operational life cycle'': How long will the system be in use by the user?
:*''Environment'': What environments will the system be expected to operate in an effective manner?
;Architectural requirements: Architectural requirements explain what has to be done by identifying the necessary
systems architecture A system architecture is the conceptual model that defines the structure, behavior, and more views of a system. An architecture description is a formal description and representation of a system, organized in a way that supports reasoning about the ...
of a
system
A system is a group of Interaction, interacting or interrelated elements that act according to a set of rules to form a unified whole. A system, surrounded and influenced by its environment (systems), environment, is described by its boundaries, ...
.
;Structural requirements: Structural requirements explain what has to be done by identifying the necessary
structure
A structure is an arrangement and organization of interrelated elements in a material object or system, or the object or system so organized. Material structures include man-made objects such as buildings and machines and natural objects such as ...
of a system.
;Behavioral requirements: Behavioral requirements explain what has to be done by identifying the necessary
behavior
Behavior (American English) or behaviour (British English) is the range of actions and mannerisms made by individuals, organisms, systems or artificial entities in some environment. These systems can include other systems or organisms as wel ...
of a system.
;Functional requirements:
Functional requirement
In software engineering and systems engineering, a functional requirement defines a function of a system or its component, where a function is described as a specification of behavior between inputs and outputs.
Functional requirements may involve ...
s explain what has to be done by identifying the necessary task, action or activity that must be accomplished. Functional requirements analysis will be used as the toplevel functions for functional analysis.
;Non-functional requirements:
Non-functional requirement
In systems engineering and requirements engineering, a non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviours. They are contrasted with functi ...
s are requirements that specify criteria that can be used to judge the operation of a system, rather than specific behaviors.
;Performance requirements: The extent to which a mission or function must be executed; generally measured in terms of quantity, quality, coverage, timeliness or readiness. During requirements analysis, performance (how well does it have to be done) requirements will be interactively developed across all identified functions based on system life cycle factors; and characterized in terms of the degree of certainty in their estimate, the degree of criticality to system success, and their relationship to other requirements.
;Design requirements: The "build to", "code to", and "buy to" requirements for products and "how to execute" requirements for processes expressed in technical data packages and technical manuals.
;Derived requirements: Requirements that are implied or transformed from higher-level requirement. For example, a requirement for long range or high speed may result in a design requirement for low weight.
;Allocated requirements: A requirement that is established by dividing or otherwise allocating a high-level requirement into multiple lower-level requirements. Example: A 100-pound item that consists of two subsystems might result in weight requirements of 70 pounds and 30 pounds for the two lower-level items.
Well-known requirements categorization models include
FURPS
FURPS is an acronym representing a model for classifying software quality attributes (functional and non-functional requirements):
* Functionality - Capability (Size & Generality of Feature Set), Reusability (Compatibility, Interoperability, P ...
and FURPS+, developed at
Hewlett-Packard
The Hewlett-Packard Company, commonly shortened to Hewlett-Packard ( ) or HP, was an American multinational information technology company headquartered in Palo Alto, California. HP developed and provided a wide variety of hardware components ...
.
Requirements analysis issues
Stakeholder issues
Steve McConnell, in his book ''Rapid Development'', details a number of ways users can inhibit requirements gathering:
* Users do not understand what they want or users don't have a clear idea of their requirements
* Users will not commit to a set of written requirements
* Users insist on new requirements after the cost and schedule have been fixed
* Communication with users is slow
* Users often do not participate in reviews or are incapable of doing so
* Users are technically unsophisticated
* Users do not understand the development process
* Users do not know about present technology
This may lead to the situation where user requirements keep changing even when system or product development has been started.
Engineer/developer issues
Possible problems caused by engineers and developers during requirements analysis are:
* A natural inclination towards writing code can lead to implementation beginning before the requirements analysis is complete, potentially resulting in code changes to meet actual requirements once they are known.
* Technical personnel and end-users may have different vocabularies. Consequently, they may wrongly believe they are in perfect agreement until the finished product is supplied.
* Engineers and developers may try to make the requirements fit an existing system or model, rather than develop a system specific to the needs of the client.
Attempted solutions
One attempted solution to communications problems has been to employ specialists in business or system analysis.
Techniques introduced in the 1990s like
prototyping
A prototype is an early sample, model, or release of a product built to test a concept or process. It is a term used in a variety of contexts, including semantics, design, electronics, and software programming. A prototype is generally used to ...
,
Unified Modeling Language
The Unified Modeling Language (UML) is a general-purpose, developmental modeling language in the field of software engineering that is intended to provide a standard way to visualize the design of a system.
The creation of UML was originally m ...
(UML),
use case
In software and systems engineering, the phrase use case is a polyseme with two senses:
# A usage scenario for a piece of software; often used in the plural to suggest situations where a piece of software may be useful.
# A potential scenario ...
s, and
agile software development
In software development, agile (sometimes written Agile) practices include requirements discovery and solutions improvement through the collaborative effort of self-organizing and cross-functional teams with their customer(s)/ end user(s), ad ...
are also intended as solutions to problems encountered with previous methods.
Also, a new class of
application simulation or application definition tools have entered the market. These tools are designed to bridge the communication gap between business users and the IT organization — and also to allow applications to be 'test marketed' before any code is produced. The best of these tools offer:
*
electronic whiteboard
An interactive whiteboard (IWB), also known as interactive board or smart board, is a large interactive display board in the form factor of a whiteboard. It can either be a standalone touchscreen computer used independently to perform tasks a ...
s to sketch application flows and test alternatives
* ability to capture business logic and data needs
* ability to generate high fidelity prototypes that closely imitate the final application
* interactivity
* capability to add contextual requirements and other comments
* ability for remote and distributed users to run and interact with the simulation
See also
*
Business analysis
Business analysis is a professional discipline of identifying business needs and determining solutions to business problems. Solutions often include a software-systems development component, but may also consist of process improvements, organizat ...
*
Business Analysis Body of Knowledge
''A Guide to the Business Analysis Body of Knowledge'' (BABOK) is a guide about business analysis, issued by the International Institute of Business Analysis (''IIBA''), attempting to reflect current best practice and to provide a framework that ...
(BABOK)
*
Business process reengineering
Business process re-engineering (BPR) is a business management strategy originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization. BPR aims to help organizations fundam ...
*
Creative brief A creative brief is a document used by creative professionals and agencies to develop creative deliverables: visual design, copy, advertising, web sites, etc. The document is usually developed by the requestor (in most cases a marketing team member ...
*
Data modeling
Data modeling in software engineering is the process of creating a data model for an information system by applying certain formal techniques.
Overview
Data modeling is a process used to define and analyze data requirements needed to suppo ...
*
Design brief A design brief is a document for a design project developed by a person or team (the ''designer'' or ''design team'') in consultation with the ''client/customer''. They outline the deliverables and scope of the project including any products or work ...
*
Functional requirements
In software engineering and systems engineering, a functional requirement defines a function of a system or its component, where a function is described as a specification of behavior between inputs and outputs.
Functional requirements may invol ...
*
Information technology
Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system (I ...
*
Model-driven engineering
Model-driven engineering (MDE) is a software development methodology that focuses on creating and exploiting domain models, which are conceptual models of all the topics related to a specific problem. Hence, it highlights and aims at abstract re ...
*
Model Transformation Language
*
Non-functional requirements
In systems engineering and requirements engineering, a non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviours. They are contrasted with functi ...
*
Process architecture
Process architecture is the structural design of general process systems. It applies to fields such as computers (software, hardware, networks, etc.), business processes ( enterprise architecture, policy and procedures, logistics, project managemen ...
*
Process modeling
The term process model is used in various contexts. For example, in business process modeling the enterprise process model is often referred to as the ''business process model''.
Overview
Process models are processes of the same nature that ar ...
*
Product fit analysis
A Product fit analysis (PFA) is a form of requirements analysis
In systems engineering and software engineering, requirements analysis focuses on the tasks that determine the needs or conditions to meet the new or altered product or project, ...
*
Requirements elicitation In requirements engineering, requirements elicitation is the practice of researching and discovering the requirements of a system from users, customers, and other stakeholders. The practice is also sometimes referred to as "requirement gathering".
...
*
Requirements Engineering Specialist Group
The Requirements Engineering Specialist Group (RESG) is a Specialist Group of the British Computer Society. It runs events on all aspects of Requirements.
Mission of the RESG
The RESG's stated purpose is "to provide a forum for interaction bet ...
*
Requirements management
Requirements management is the process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change and communicating to relevant stakeholders. It is a continuous process throughout a project. A require ...
*
Requirements Traceability Requirements traceability is a sub-discipline of requirements management within software development and systems engineering. Traceability as a general term is defined by the IEEE Systems and Software Engineering Vocabulary as (1) the degree to whic ...
*
Search Based Software Engineering
*
Software prototyping
Software prototyping is the activity of creating prototypes of software applications, i.e., incomplete versions of the software program being developed. It is an activity that can occur in software development and is comparable to prototyping as ...
*
Software requirements Software requirements for a system are the description of what the system should do, the service or services that it provides and the constraints on its operation. The IEEE Standard Glossary of Software Engineering Terminology defines a requirement ...
*
Software Requirements Specification
*
Systems analysis
Systems analysis is "the process of studying a procedure or business to identify its goal and purposes and create systems and procedures that will efficiently achieve them". Another view sees system analysis as a problem-solving technique that b ...
*
System requirements
To be used efficiently, all computer software needs certain hardware components or other software resources to be present on a computer. These prerequisites are known as (computer) system requirements and are often used as a guideline as opposed ...
*
System requirements specification A System Requirements Specification (SyRS) (abbreviated SysRS when need to be distinct from a software requirements specification (SRS)) is a structured collection of information that embodies the requirements of a system.
A business analyst (BA), ...
*
User-centered design
User-centered design (UCD) or user-driven development (UDD) is a framework of process (not restricted to interfaces or technologies) in which usability goals, user characteristics, environment, tasks and workflow of a product, service or proce ...
References
Bibliography
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External links
* Peer-reviewe
Encyclopedia Entry on Requirements Engineering and Analysis* Defense Acquisition Universit
Stakeholder Requirements Definition Process--
MIL-HDBK 520 Systems Requirements Document Guidance
{{DEFAULTSORT:Requirements Analysis
Systems engineering
*
Business analysis
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