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Schufa Holding AG (german: Schutzgemeinschaft für allgemeine Kreditsicherung; English: ''General Credit Protection Agency'') is a German private
credit bureau A credit bureau is a data collection agency that gathers account information from various creditors and provides that information to a consumer reporting agency in the United States, a credit reference agency in the United Kingdom, a credit repor ...
supported by creditors. It has its headquarters in
Wiesbaden Wiesbaden () is a city in central western Germany and the capital of the state of Hesse. , it had 290,955 inhabitants, plus approximately 21,000 United States citizens (mostly associated with the United States Army). The Wiesbaden urban area ...
, the capital of
Hessen Hesse (, , ) or Hessia (, ; german: Hessen ), officially the State of Hessen (german: links=no, Land Hessen), is a state in Germany. Its capital city is Wiesbaden, and the largest urban area is Frankfurt. Two other major historic cities are Darm ...
,
Germany Germany,, officially the Federal Republic of Germany, is a country in Central Europe. It is the second most populous country in Europe after Russia, and the most populous member state of the European Union. Germany is situated betwe ...
. Schufa's purpose is to protect its clients from credit risks. It also offers protection from insolvency to borrowers. Schufa has 943 million records on 67.7 million
natural persons In jurisprudence, a natural person (also physical person in some Commonwealth countries, or natural entity) is a person (in legal meaning, i.e., one who has its own legal personality) that is an individual human being, distinguished from the broad ...
, and 6 million companies. Schufa processes more than 165 million credit checks each year. Of those, 2.5 million are self-checks by citizens. Schufa employs 900 people (as of 2019). In 2016 Sales amounted to approx. 190 million Euros. Hamburg's former finance senator
Michael Freytag Michael Freytag (born 4 May 1958 in Hamburg) is a German politician, jurist, former minister of finance of Hamburg and former chairman of the CDU Hamburg. Life and work After finishing school in 1977 at Wandsbeker Matthias-Claudius-Gymnasium, ...
has been board chairman of Schufa Holding AG since 1 November 2010. The chairman of the supervisory board is Michael Breuer (President Rheinischer Sparkassen- und Giroverband). As of early 2022, Swedish investor EQT is trying to acquire Schufa from its current owners, a consortium of German banks.


History

At the beginning of the 20th century, the Berlin city electric company (BEWAG) offered household appliances for sale on installment plans. At the time, the financing was compared with electric bills and only regularly paying customers would be supplied with appliances. This started a system for assessing payment behavior. With the experience they gained from BEWAG, Walter and Kurt Meyer, along with Robert Kauffmann established the ' (English: ''Protective Association for Sales Financing'') in 1927. Soon after, 13 more regional credit bureaus were formed in Germany. In 1952, the 13
West German West Germany is the colloquial term used to indicate the Federal Republic of Germany (FRG; german: Bundesrepublik Deutschland , BRD) between its formation on 23 May 1949 and the German reunification through the accession of East Germany on 3 O ...
credit bureaus were merged into ''Bundes-Schufa e. V.'' ''Bundes-Schufa e. V.'' changed its name in 2000 to ''Schufa Holding AG'' and in 2002 acquired the shares of the 8 regional credit bureaus. The board of ''Schufa Holding AG'' is made up of three members, and the supervisory board has 9 members, 3 of which are Schufa employees.


Data protection

In the 1970s, Schufa migrated to electronic records, which then fell under the German Federal Data Protection Act when it came into force in 1979. On a case brought by the Berlin consumer protection society ('), the
Federal Court of Justice of Germany The Federal Court of Justice (german: Bundesgerichtshof, BGH) is the highest court in the system of ordinary jurisdiction (''ordentliche Gerichtsbarkeit'') in Germany, founded in 1950. It has its seat in Karlsruhe with two panels being situat ...
gave the so-called "Schufa decision", ruling that personal data could not be given to Schufa without the customer's consent. Transferring data to Schufa based solely on a blanket statement of consent without a weighing of interests is also prohibited.( Düsseldorf, 10. Zivilsenat, Urteil vom 14. Dezember 2006, AZ. I-10 U 69/06 ).


Concerns and criticisms


Data protection

Responding to Schufa’s expansion into new areas of business such as the housing and insurance sectors, as well as debt collection, the German Data Protection Office and several regional Data Protection Officers issued a joint press statement on 15 May 2003 in which they warned against the risk that Schufa was evolving into a privately controlled central database. According to the joint press statement, each additional data source was moving ever closer “to a detailed Personality Profile of the individuals affected” This would make a reality of the “transparent citizen”


Wrong data

In 2009 the German Ministry for Consumer Protection (Bundesverbraucherschutzministerium) undertook a study of the error rates of various credit bureaus, and identified a very high error rate at Schufa. Consumer watchdog
Stiftung Warentest Stiftung Warentest is a German consumer organisation and foundation involved in investigating and comparing goods and services in an unbiased way. It was founded on 4 December 1964 by the Federal Republic of Germany as an independent foundation ...
had already conducted an investigation in 2003 which concluded that many items (69%) of Schufa data were incomplete, out of date, or wrong. In 2010 the organisation checked a new sample and concluded that 1% of the data held by Schufa were wrong, 8% were out of date and 28% were incomplete. The Schufa business model is clearly based on a so-called “reciprocity principle” whereby the company’s business partners are contractually required to report data updates.Schufa
''Gegenseitigkeitsprinzip''
In: schufa.de, 12. Juni 2012


References


Further reading

* * * *{{Cite book, title= Präventiver Kreditschutz und Zwangsvollstreckung durch Private , language=de, last1= Hoene , first1=Eberhard James .B., last2=Greenleaf, first2=G.W., publisher= Duncker & Humblot , isbn=9783428424986, year=1971 1927 establishments in Germany Companies based in Wiesbaden Credit scoring