Sarah J. Tracy is an organizational communication scholar and full professor in Arizona State University’s Hugh Downs School of Human Communication. Tracy earned a B.A. in 1993 from the

University of Southern California , mottoeng = "Let whoever earns the palm bear it" , religious_affiliation = Nonsectarian—historically Methodist , established = , accreditation = WSCUC , type = Private research university , academic_affiliations = , endowment = $8.1 ...

, and received her Master of Arts and Ph.D. degrees in communication from the

University of Colorado at Boulder The University of Colorado Boulder (CU Boulder, CU, or Colorado) is a public research university in Boulder, Colorado. Founded in 1876, five months before Colorado became a state, it is the flagship university of the University of Colorado sy ...

, where she was advised by Stanley A. Deetz.Curriculum vitae
as of 2005 from Tracy's tenure case, ASU Provost's Office, accessed 2012-01-09. While at Colorado, she became a co-author with Deetz and Jennifer Lyn Simpson of the book ''Leading Organizations through Transition: Communication and Cultural Change'' (Sage Publications, 1999, ). Her doctoral thesis on ''Emotional labor and correctional officers: A study of emotion norms, performance and unintended consequences in a total institution'' (2000) won the

National Communication Association The National Communication Association (NCA) is a not-for-profit association of academics in the field of communication. Organization NCA is governed by the Legislative Assembly, which meets during the NCA Annual Convention. Between annual me ...

's Miller Dissertation Award.Doctoral Student Projects
, Stanley Deetz, Univ. of Colorado, accessed 2012-01-08. She joined the ASU faculty in 2000. Dr. Tracy’s communication scholarship examines emotion and identity within organizations, with a focus on

workplace bullying Workplace bullying is a persistent pattern of mistreatment from others in the workplace that causes either physical or emotional harm. It can include such tactics as verbal, nonverbal, psychological, and physical abuse, as well as humiliation. ...

emotional labor Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. More specifically, workers are expected to regulate their emotions during interactions with customers, co-workers, clients and man ...

occupational burnout According to the World Health Organization (WHO), occupational burnout is a syndrome resulting from chronic work-related stress, with symptoms characterized by "feelings of energy depletion or exhaustion; increased mental distance from one’s ...

, and work-life balance. Through the use of qualitative research, such as participant observation, in-depth interviewing, focus groups, and discourse analysis, her ethnographic studies investigate targets of workplace bullying, male executives, correctional officers, 911 emergency call-takers, public relations professionals, and cruise ship activity coordinators. Tracy designs and conducts her research in an attempt to provide new information and knowledge that can potentially improve organizational environments and the everyday lives of men and women.

References

{{DEFAULTSORT:Tracy, Sarah J. Year of birth missing (living people) Living people Arizona State University faculty University of Southern California alumni University of Colorado Boulder alumni Workplace harassment and bullying Academics and writers on bullying