Portrait Jeanne Ross, MIT CISR at MIT CDOIQ 2019

Jeanne Wenzel Ross (born ca. 1952) is an American

organizational theorist Organizational theory refers to the set of interrelated concepts that involve the sociological study of the structures and operations of formal social organizations. Organizational theory also attempts to explain how interrelated units of organiz ...

and principal research scientist at

MIT Sloan School of Management The MIT Sloan School of Management (MIT Sloan or Sloan) is the business school of the Massachusetts Institute of Technology, a private university in Cambridge, Massachusetts. MIT Sloan offers bachelor's, master's, and doctoral degree programs, a ...

and the

MIT Center for Information Systems Research The MIT Center for Information Systems Research (CISR) is a research center at the MIT Sloan School of Management founded in 1974. MIT CISR's research focuses on the use of information technology and management in complex organizations. Its missi ...

(CISR), specializes in Enterprise Architecture,

ICT ICT may refer to: Sciences and technology * Information and communications technology * Image Constraint Token, in video processing * Immunochromatographic test, a rapid immunoassay used to detect diseases such as anthrax * In-circuit test, in ...

and

Management Management (or managing) is the administration of an organization, whether it is a business, a nonprofit organization, or a government body. It is the art and science of managing resources of the business. Management includes the activities ...

. She is known for her work on

IT governance Information technology (IT) governance is a subset discipline of corporate governance, focused on information technology (IT) and its performance and risk management. The interest in IT governance is due to the ongoing need within organization ...

, and Enterprise architecture.

Biography

Ross received her BA from the

University of Illinois The University of Illinois Urbana-Champaign (U of I, Illinois, University of Illinois, or UIUC) is a public land-grant research university in Illinois in the twin cities of Champaign and Urbana. It is the flagship institution of the Unive ...

in 1974, her MBA from the

Wharton School of the University of Pennsylvania The Wharton School of the University of Pennsylvania ( ; also known as Wharton Business School, the Wharton School, Penn Wharton, and Wharton) is the business school of the University of Pennsylvania, a private Ivy League research university in P ...

in 1977, and her PhD in

Management Information Systems A management information system (MIS) is an information system used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization. The study of the management information systems involves peo ...

from the

University of Wisconsin–Milwaukee The University of Wisconsin–Milwaukee (UW–Milwaukee, UWM, or Milwaukee) is a public urban research university in Milwaukee, Wisconsin. It is the largest university in the Milwaukee metropolitan area and a member of the University of Wiscon ...

in 1987Jeanne Ross
at Sloan, 2013 with the thesis, entitled "Management information systems department control over end-user computing in marketing departments" under supervision of Kate M. Kaiser. After her graduation in 1978 Ross started her academic career as assistant professor at

St. Norbert College St. Norbert College (SNC) is a private Norbertine liberal arts college in De Pere, Wisconsin. Founded in October 1898 by Abbot Bernard Pennings, a Norbertine priest and educator, the school was named after Saint Norbert of Xanten. In 1952, the co ...

. From 1989 to 1993 she was assistant professor at

Worcester Polytechnic Institute '' , mottoeng = "Theory and Practice" , established = , former_name = Worcester County Free Institute of Industrial Science (1865-1886) , type = Private research university , endow ...

, and then she joined the

Boston University School of Management The Questrom School of Business (formerly, the Boston University School of Management) is the business school at Boston University in Boston, Massachusetts, United States. Founded in 1913 as the College of Business Administration, the school offer ...

. In the early 1990s she wrote her first working papers with Janis L. Gogan. In 1993 she moved to the

, where she became principal research scientist at MIT Sloan School’s Center for Information Systems Research (CISR). She served as the Center's director from 2008-2016. In June 2020 she retired from MIT CISR.About Jeanne
at ''cisr.mit.edu'', 2020. Accessed 2022.12.28 In 2001 Ross was founding editor of '' MIS Quarterly Executive,'' and she was Editor-in-Chief for some time. Ross' research is focused on "how firms develop competitive advantage through the implementation and reuse of digitized platforms."

Selected publications

Weill, Peter Peter Weill (born c. 1955) is an Australian computer scientist and organizational theorist, Professor of Information Systems Research at the MIT Sloan School of Management, and chairman of the MIT Center for Information Systems Research (CISR). ...

, and Jeanne W. Ross. ''IT governance: How top performers manage IT decision rights for superior results.'' Harvard Business Press, 2004. * Ross, Jeanne W.,

Peter Weill Peter Weill (born c. 1955) is an Australian computer scientist and organizational theorist, Professor of Information Systems Research at the MIT Sloan School of Management, and chairman of the MIT Center for Information Systems Research (CISR). ...

, and

David C. Robertson David C. Robertson (born ca 1960) is an American computer scientist, organizational theorist, and management consultant, known for his contributions in the fields of IT management and Enterprise architecture. Biography After two years at Wesleya ...

. ''Enterprise architecture as strategy: Creating a foundation for business execution.'' Harvard Business Press, 2006. * Ross, Jeanne W.,

Cynthia Mathis Beath Cynthia Mathis Beath (born 1944) is an American economist and Professor Emerita at the Department of Information, Risk and Operations Management at the McCombs School of Business,

, and Martin Mocker. "Designed for Digital: How to Architect Your Business for Sustained Success." MIT Press, 2019. Articles, a selection: * Rockart, John F., Michael J. Earl, and Jeanne W. Ross. "Eight imperatives for the new IT organization." ''Sloan management review'' 38.1 (1996): 43-55. * Ross, Jeanne W.,

, and Dale L. Goodhue.
Develop long-term competitiveness through IT assets
" ''Sloan management review'' 38.1 (1996): 31-42. * Ross, Jeanne W., and Michael R. Vitale.
The ERP revolution: surviving vs. thriving
" ''Information systems frontiers'' 2.2 (2000): 233-241. * Robey, Daniel, Jeanne W. Ross, and Marie-Claude Boudreau.
Learning to implement enterprise systems: an exploratory study of the dialectics of change
" ''Journal of Management Information Systems'' 19.1 (2002): 17-46. * Levina, Natalia, and Jeanne W. Ross.
From the vendor's perspective: exploring the value proposition in information technology outsourcing
" ''MIS Quarterly'' (2003): 331-364.

References

External links

Jeanne Ross bio
MIT Sloan Faculty, 2014 (from ''archive.org'')
Jeanne Ross of MIT CISR on Enterprise Architecture
at youtube.com {{DEFAULTSORT:Ross, Jeanne W. 1950s births Living people American business theorists American computer scientists Enterprise modelling experts Information systems researchers University of Illinois alumni Wharton School of the University of Pennsylvania alumni University of Wisconsin–Milwaukee alumni St. Norbert College faculty Worcester Polytechnic Institute faculty Boston University faculty MIT Sloan School of Management faculty American women computer scientists American women academics 21st-century American women