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Blockbuster or Blockbuster Video is an American multimedia brand which was founded by David Cook in 1985 as a single
home video Home video is recorded media sold or Video rental shop, rented for home viewing. The term originates from the VHS and Betamax era, when the predominant medium was videotapes, but has carried over to optical disc formats such as DVD and Blu-ray. ...
rental shop, but later became a public store chain featuring video game rentals,
DVD-by-mail DVD-by-mail is a business model in which customers order DVDs and similar discs containing films, television shows, video games, and other media to rent, which are then delivery to the customer by mail. Generally, all interaction between the ren ...
,
streaming Streaming media refers to multimedia delivered through a network for playback using a media player. Media is transferred in a ''stream'' of packets from a server to a client and is rendered in real-time; this contrasts with file downl ...
,
video on demand Video on demand (VOD) is a media distribution system that allows users to access videos, television shows and films Digital distribution, digitally on request. These multimedia are accessed without a traditional video playback device and a typica ...
, and cinema theater. The company expanded internationally throughout the 1990s. At its peak in 2004, Blockbuster employed 84,300 people worldwide and operated 9,094 stores. Poor leadership and the impact of the
Great Recession The Great Recession was a period of market decline in economies around the world that occurred from late 2007 to mid-2009.
were major factors leading to Blockbuster's decline, as was the growing competition from
Netflix Netflix is an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple lang ...
's mail-order service,
video on demand Video on demand (VOD) is a media distribution system that allows users to access videos, television shows and films Digital distribution, digitally on request. These multimedia are accessed without a traditional video playback device and a typica ...
(including the Netflix streaming service), and
Redbox Redbox Automated Retail, LLC was an American video rental and streaming media company, based in Oakbrook Terrace, Illinois west of Chicago. Redbox specialized in automated DVD rental kiosks, and operated transactional and ad-supported streamin ...
automated kiosks. Significant loss of revenue occurred during the late 2000s, and the company filed for
bankruptcy Bankruptcy is a legal process through which people or other entities who cannot repay debts to creditors may seek relief from some or all of their debts. In most jurisdictions, bankruptcy is imposed by a court order, often initiated by the deb ...
protection in 2010. The next year, its remaining 1,700 stores were bought by satellite television provider
Dish Network DISH Network L.L.C., often referred to as DISH, an abbreviation for Digital Sky Highway, is an American provider of satellite television and IPTV services and wholly owned subsidiary of EchoStar Corporation. The company was originally establ ...
; by 2014, the last 300 company-owned stores were closed. Although corporate support for the brand ended, Dish retained a small number of franchise agreements, enabling some privately owned franchises to remain open. Following a series of further closures in 2019, only one franchised store remains open, located in
Bend, Oregon Bend is a city in central Oregon and the county seat of Deschutes County, Oregon, Deschutes County, Oregon, United States. It is located to the east of the Cascade Range, on the Deschutes River. The site became known by pioneers as a ford (cros ...
. As of , the company remains in existence under the name BB Liquidating, Inc., which gained notoriety in the
GameStop short squeeze In January 2021, a short squeeze of the stock of the American video game retailer GameStop and other Security (finance), securities took place, causing major financial consequences for certain hedge funds and large losses for Short (finance), ...
in 2021.


History


1985–1996: David Cook era and early growth

Blockbuster's beginnings can be traced back to another company, Cook Data Services, founded by David Cook in 1978. The company's primary goal was to supply software services to the oil and gas industries throughout
Texas Texas ( , ; or ) is the most populous U.S. state, state in the South Central United States, South Central region of the United States. It borders Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the we ...
, but it was very unsuccessful. Sandy Cook, David's wife, wanted to get into the video business, and her husband would soon study the industry and future prospects. Using profit he made from the sale of David P. Cook & Associates, the subsidiary of his company, he decided to buy into a video store franchise in Dallas known as Video Works. When Video Works would not allow him to decorate the interior of his store with a blue-and-yellow design, he departed the franchise and opened the first Blockbuster Video in 1985 under his own company Blockbuster Video Inc. When he realized the potential in video rentals, Cook abandoned the oil industry and began franchising the Blockbuster store. The first Blockbuster store opened on October 19, 1985, in
Dallas Dallas () is a city in the U.S. state of Texas and the most populous city in the Dallas–Fort Worth metroplex, the List of Texas metropolitan areas, most populous metropolitan area in Texas and the Metropolitan statistical area, fourth-most ...
, Texas, with an inventory of 8,000 VHS and 2,000 Beta tapes. The chain's name is derived from the term '' blockbuster'', a Hollywood term for a successful film. Cook's experience with managing huge databases proved helpful in driving innovation within the industry. Following early success from the company's first stores, Cook built a $6-million warehouse in
Garland, Texas Garland is a city in the U.S. state of Texas, located within Dallas County, Texas, Dallas County with portions extending into Collin County, Texas, Collin and Rockwall County, Texas, Rockwall counties. It is located northeast of Dallas and is a ...
, to help sustain and support future growth that allowed new stores to open quickly. Blockbuster would often custom-tailor a store's inventory to its neighborhood, based on local demographics. In 1987,
Waste Management Waste management or waste disposal includes the processes and actions required to manage waste from its inception to its final disposal. This includes the collection, transport, treatment, and disposal of waste, together with monitor ...
co-founder
Wayne Huizenga Harry Wayne Huizenga Sr. (; December 29, 1937 – March 22, 2018) was an American businessman. He founded AutoNation and Waste Management Inc., and was the owner or co-owner of Blockbuster Video, the Miami Dolphins of the National Football ...
, who originally had reservations about entering the video rental industry, agreed to acquire several Blockbuster stores. At that time, there were 19 stores, attracting Huizenga's associate John Melk's attention due to its efficiency, family-friendly no-pornography image and business model. Huizenga and Melk utilized techniques from their waste business and
Ray Kroc Raymond Albert Kroc (October 5, 1902 – January 14, 1984) was an American businessman who was instrumental in turning McDonald's into the most successful global fast food corporation by revenue. He purchased it from the McDonald Brothers in ...
's model of expansion to rapidly expand Blockbuster, and soon they were opening a new store every 24 hours. They took over many of the existing Blockbuster franchise stores, and Huizenga spent much of the late 1980s acquiring several of Blockbuster's rivals, including Major Video. In 1989,
Nintendo is a Japanese Multinational corporation, multinational video game company headquartered in Kyoto. It develops, publishes, and releases both video games and video game consoles. The history of Nintendo began when craftsman Fusajiro Yamauchi ...
attempted to halt Blockbuster's ability to rent video games, filing multiple lawsuits and lobbying the
U.S. Congress The United States Congress is the legislative branch of the federal government of the United States. It is a bicameral legislature, including a lower body, the U.S. House of Representatives, and an upper body, the U.S. Senate. They both ...
to ban the practice. Nintendo ultimately lost the battle, which paved the way for future video game rental. Blockbuster sponsored the Blockbuster Bowl in
American football American football, referred to simply as football in the United States and Canada and also known as gridiron football, is a team sport played by two teams of eleven players on a rectangular American football field, field with goalposts at e ...
, which began in 1990 and was played at
Joe Robbie Stadium Hard Rock Stadium is a multi-purpose stadium in the Southeastern United States, located in Miami Gardens, Florida. The stadium is the home field for the Miami Dolphins of the National Football League (NFL) and the Miami Hurricanes football, Miam ...
outside
Miami Miami is a East Coast of the United States, coastal city in the U.S. state of Florida and the county seat of Miami-Dade County, Florida, Miami-Dade County in South Florida. It is the core of the Miami metropolitan area, which, with a populat ...
. The first three editions were played under that name before Blockbuster withdrew its sponsorship. In 1990, Blockbuster bought mid-Atlantic rival Erol's which had more than 250 stores. In 1992, Blockbuster acquired the Sound Warehouse and Music Plus music retail chains and created Blockbuster Music. In October 1993, Blockbuster took a
controlling interest A controlling interest is an ownership interest in a corporation with enough voting stock shares to prevail in any stockholders' motion. A majority of voting shares (over 50%) is always a controlling interest. When a party holds less than the maj ...
in Spelling Entertainment Group, a media company run by television producer
Aaron Spelling Aaron Spelling (April 22, 1923June 23, 2006) was an American film and television producer and occasional actor. His productions included the television series ''Family'' (1976–1980), ''Charlie's Angels'' (1976–1981), ''The Love Boat'' (1977� ...
. Blockbuster purchased Super Club Retail Entertainment Corp. on November 22, 1993, from Philips Electronics, N.V. for 5.2 million shares of Blockbuster stock. This brought approximately 270
Record Bar The Record Bar is a former U.S. retail music/entertainment store chain founded in Durham, North Carolina. The company eventually grew from a single location to 180 stores. One of the largest music retailing chains, it was located primarily in the s ...
, Tracks, Turtles and Rhythm and Views music stores and approximately 160 video retail superstores into the corporation. It also owned 35% of
Republic Pictures Republic Pictures is currently an acquisition-only label owned by Paramount Pictures. Its history dates back to Republic Pictures Corporation, an American film studio that originally operated from 1935 to 1967, based in Los Angeles, California ...
; that company merged with Spelling in April 1994. Blockbuster became a multibillion-dollar company, but Huizenga was worried about how new technology could threaten their business, such as
video on demand Video on demand (VOD) is a media distribution system that allows users to access videos, television shows and films Digital distribution, digitally on request. These multimedia are accessed without a traditional video playback device and a typica ...
and the growth of cable television. In 1991, just three days after Time Warner had announced it would upgrade its cable system, Blockbuster's shares dropped more than 10 percent. In 1993, he made an attempt to expand into other areas by investing in
Viacom Viacom, an abbreviation of Video and Audio Communications, may refer to: * Viacom (1952–2005), a former American media conglomerate * Viacom (2005–2019), a former company spun off from the original Viacom * Viacom18, a joint venture between Pa ...
. Huizenga also considered buying a cable company, but this was unknown territory for Blockbuster and he decided not to take the risk. He also had the idea of a 2,500-acre Blockbuster sports and amusement park in Florida, something Blockbuster was still considering as late as August 1994. Unable to come up with a proper solution about how to face the growing threats to the traditional videostore, he made the decision to sell Blockbuster to Viacom and pull out. Viacom acquired Blockbuster in 1994 for $8.4 billion to help finance its bid for
Paramount Paramount (from the word ''paramount'' meaning "above all others") may refer to: Entertainment and music companies * Paramount Global, also known simply as Paramount, an American mass media company formerly known as ViacomCBS. **Paramount Picture ...
in the bidding war with QVC Network Inc. Blockbuster's stock trade had been dropping steadily the months before the merger, with a small rise after the deal was announced, and by the latter part of the decade, its worth was estimated to have fallen to just $4.6 billion. The Blockbuster Block Party concept was test-marketed in
Albuquerque, New Mexico Albuquerque ( ; ), also known as ABQ, Burque, the Duke City, and in the past 'the Q', is the List of municipalities in New Mexico, most populous city in the U.S. state of New Mexico, and the county seat of Bernalillo County, New Mexico, Bernal ...
, and
Indianapolis Indianapolis ( ), colloquially known as Indy, is the List of capitals in the United States, capital and List of municipalities in Indiana, most populous city of the U.S. state of Indiana and the county seat of Marion County, Indiana, Marion ...
,
Indiana Indiana ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Michigan to the northwest, Michigan to the north and northeast, Ohio to the east, the Ohio River and Kentucky to the s ...
, in 1994. It was an "entertainment complex" aimed at adults, containing eight themed areas housing a restaurant, games, laser tag arena, and motion simulator rides, and was housed in a windowless building the size of a city block. During the 1990s Blockbuster expanded in the United Kingdom, purchasing the country's Ritz Video chain. The stores were rebranded to Blockbuster. The original Blockbuster company, Blockbuster Video Inc., was merged into the parent company Blockbuster Entertainment Inc. which had earlier replaced the Blockbuster Entertainment Company. In 1996, Blockbuster Entertainment Inc. merged into a new Blockbuster Entertainment Corporation and the retail stores, then called Blockbuster Video, were renamed Blockbuster. The logo changed slightly, but retained the ITC Machine font. In November 1996 Blockbuster confirmed that it was moving its headquarters from
Fort Lauderdale, Florida Fort Lauderdale ( ) is a coastal city located in the U.S. state of Florida, north of Miami along the Atlantic Ocean. It is the county seat of and most populous city in Broward County, Florida, Broward County with a population of 182,760 at the ...
, to the Renaissance Tower in
downtown Dallas Downtown Dallas is the central business district (CBD) of Dallas, Texas, United States, located in the geographic center of the city. It is the second-largest business district in the state of Texas. The area termed "Downtown" has traditionally ...
. Most of the workers at the Florida headquarters did not want to relocate, so Blockbuster planned to hire around 500 to 600 new employees for its Dallas headquarters. The company had offered various relocation packages to all of its Fort Lauderdale staff. The second Blockbuster Entertainment Corporation was later merged into Blockbuster, Inc.


1997–2006: John Antioco era, Netflix sale turndown, and financial peak

In June 1997,
Taco Bell Taco Bell Corp. is an American multinational chain of fast food restaurants founded in 1962 by Glen Bell (1923–2010) in Downey, California. Taco Bell is a subsidiary of Yum! Brands, Inc. The restaurants serve a variety of Mexican-inspired ...
president
John Antioco John Antioco is an American businessman and currently the chairman of the board of directors at BRIX Holdings LLC and the Managing Partner of JAMCO Interests LLC. Biography John Antioco was born and raised in Brooklyn, New York. His father was ...
resigned from the company to become CEO of Blockbuster. Also that year,
Warner Bros. Warner Bros. Entertainment Inc. (WBEI), commonly known as Warner Bros. (WB), is an American filmed entertainment studio headquartered at the Warner Bros. Studios complex in Burbank, California and the main namesake subsidiary of Warner Bro ...
offered Antioco an exclusive rental deal, seeing as DVDs were emerging as the new home video medium. Blockbuster was to have rights to rent new DVD releases for a period of time before they went on sale to the general public. The studio was to receive 40% of rental revenues in return, which was the same deal already in place for VHS rentals. Blockbuster turned the offer down, and the studio responded by lowering its DVD wholesale price in order to compete with the rental industry.
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...
seized the opportunity and in a few years surpassed Blockbuster as the studios' single largest source of revenue. Other mass retailers soon followed suit, selling DVDs below wholesale price as a
loss leader A loss leader (also leader) is a pricing strategy where a product is sold at a price below its market cost to stimulate other sales of more profitable goods or services. With this sales promotion/marketing strategy, a "leader" is any popular artic ...
in hopes of drawing more customers to their stores and selling them more profitable items. Unable to match prices, Blockbuster's business model was severely affected. In 1998, Blockbuster created
DEJ Productions DEJ Productions was an American independent film studio, distribution, production and home video company founded in 1998 by Dean Wilson, Ed Stead and John Antioco. History The studio distributed 225 films in eight years, including the Academy A ...
, which acquired 225 films primarily to provide exclusive content to its Blockbuster stores prior to being sold off to
First Look Studios First Look Studios, Inc. was an American independent film and home video distributor based in Los Angeles, California. The company specialized in the acquisition and direct distribution of, and worldwide license and sale of distribution rights t ...
in 2005. During that same year, Blockbuster bought the Irish video rental store
Xtra-vision Xtra-vision was a video, film and music retailer that operated across the island of Ireland. Founded in 1979, it had 200 shops at its peak before running into financial difficulties, changing ownership a number of times, and ultimately closing ...
, with over 200 stores in Ireland and the United Kingdom. In 2009, Blockbuster sold off its Irish operations to Birchall Investments, with the few Xtra-vision stores in the United Kingdom being rebranded as Blockbuster. In late 1998, Blockbuster launched a loyalty program called Blockbuster Rewards that allowed customers to earn free rentals, including one older title each month from the category of Blockbuster Favorites. After a 1998 test launch, the chain went nationwide with the program in 1999. In August the same year, Viacom sold the Blockbuster Music chain to
Wherehouse Entertainment Wherehouse Entertainment, Inc., formerly Integrity Entertainment Corp., also known as Wherehouse Music and The Wherehouse, was an American retail music franchise. History In 1983, Wherehouse Entertainment Inc., renamed from Integrity Enterta ...
, which was subsequently purchased by
Trans World Entertainment Kaspien Holdings, Inc. (formerly Trans World Entertainment) was an American company that provided software and services for ecommerce. Kaspien Holdings operates on Amazon in the United States, Canada, United Kingdom, Spain, France, Italy, German ...
in 2003. In mid-2000, the company partnered with
Enron Enron Corporation was an American Energy development, energy, Commodity, commodities, and services company based in Houston, Texas. It was led by Kenneth Lay and developed in 1985 via a merger between Houston Natural Gas and InterNorth, both re ...
in an attempt to create a video-on-demand service. The agreement was supposed to last for 20 years; however, Enron terminated the deal in March 2001 over fears that Blockbuster would not be able to provide sufficient films for the service ( Enron also filed for bankruptcy that year). Also in 2000, Blockbuster turned down a chance to purchase the fledgling
Netflix Netflix is an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple lang ...
for $50 million (~$ in ). In 2002, Blockbuster acquired Movie Trading Company, a Dallas chain that buys, sells, and trades movies and games, to study potential business models for DVD and game trading. Also that year, it acquired
Gamestation Gamestation was a chain of retail shops in the United Kingdom selling used and new video games. It was the second largest specialist video game retailer in the United Kingdom until it was acquired by Game in May 2007, a group which owns many d ...
, a 64-store UK computer and console games retailer chain, and purchased DVD Rental Central for $1 million, an Arizona father-and-son online DVD-rental company with about ten thousand subscribers. DVD Rental Central would eventually become Blockbuster Online. On or around October 14, 2004, Blockbuster was spun-off from Viacom. Online DVD subscriptions were introduced on Blockbuster.com, also known as Blockbuster Online. Blockbuster also rolled out its "Game Rush" store-in-store concept to approximately 450 domestic company-operated stores. Blockbuster began game and DVD trading in selected U.S. stores. At its peak in 2004, Blockbuster had more than 9,000 stores worldwide. In December 2004, Blockbuster announced its intention to pursue a hostile
takeover In business, a takeover is the purchase of one company (the ''target'') by another (the ''acquirer'' or ''bidder''). In the UK, the term refers to the acquisition of a public company whose shares are publicly listed, in contrast to the acquisi ...
of
Hollywood Video Hollywood Entertainment Corp., more commonly known as Hollywood Video, was an American Video rental shop, video rental store chain based in Wilsonville, Oregon. Founded by Mark Wattles in 1988, the chain would quickly expand following the compa ...
, its major U.S. competitor. After several extensions of the tender offer, Blockbuster withdrew due to FTC opposition. To counter the Blockbuster offer, Hollywood Video agreed to a buyout in January 2005 by a smaller competitor, the
Dothan, Alabama Dothan is a city in and the county seat of Houston County, Alabama, Houston County in the U.S. state of Alabama. A slight portion of the city extends into Dale County, Alabama, Dale and Henry County, Alabama, Henry counties. It had a population ...
-based
Movie Gallery Movie Gallery, Inc. was an American movie and game rental company based in Wilsonville, Oregon. With a total of 4,749 stores at its peak, it was the second largest video retailer in the United States and Canada, behind Blockbuster Video. The ...
. Since then, Movie Gallery has filed for bankruptcy twice and its entire chain of stores has been liquidated. In May 2005, financier
Carl Icahn Carl Celian Icahn (; born February 16, 1936) is an American businessman and investor. He is the founder and controlling shareholder of Icahn Enterprises, a public company and diversified conglomerate holding company based in Sunny Isles Beach, ...
waged a successful
proxy fight A proxy fight, proxy contest or proxy battle is an unfriendly contest for control over an organization. The event usually occurs when a corporation's stockholders develop opposition to some aspect of the corporate governance, often focusing on dir ...
to add himself and two other members to the board. Icahn accused Blockbuster of overpaying chairman and CEO John F. Antioco, who had served in that capacity since 1997, receiving $51.6 million (~$ in ) in compensation for 2004. Icahn was also at odds with Antioco on how to revive profit at Blockbuster. Antioco scrapped late fees in January, started an internet service, and decided to keep the company independent, while Icahn wanted to sell out to a
private equity Private equity (PE) is stock in a private company that does not offer stock to the general public; instead it is offered to specialized investment funds and limited partnerships that take an active role in the management and structuring of the co ...
firm. Also in 2005, Blockbuster began a campaign promoting its "No more late fees" policy. The campaign proved controversial, with
Associated Press The Associated Press (AP) is an American not-for-profit organization, not-for-profit news agency headquartered in New York City. Founded in 1846, it operates as a cooperative, unincorporated association, and produces news reports that are dist ...
reporting that the new policy actually charged users the full price of the movie or game after eight days which they could cancel by returning the product in question and paying a fee. More than 40 states filed suit against the company for false advertising. Blockbuster later settled the suit by agreeing to refunds, as well as promising to better explain the policy. Vintage Stock acquired the Movie Trading Company name from Blockbuster in 2006, and continues to use the name for Dallas-area stores.


2007–2011: James Keyes era, financial decline, and bankruptcy

A billion-dollar campaign called "Total Access" was introduced in 2007 as a strategy against Netflix. Through Blockbuster Online, customers could rent a DVD online and receive a new movie for free when they returned it to a Blockbuster store. While it was a major success every free movie cost the company two dollars, but the hope was that it would attract enough new subscribers to cover the loss. Netflix felt threatened, and Netflix CEO
Reed Hastings Wilmot Reed Hastings Jr. (born October 8, 1960) is an American billionaire businessman. He is the co-founder and chairman of Netflix, Inc., which provides the Netflix streaming service. Hastings serves on a number of boards and works with various ...
approached Antioco with a suggestion to buy Blockbuster's online business. In return, a new system would be introduced where customers could return their movies to a Blockbuster store. Before the deal could be realized, board member Carl Icahn intervened, refusing to let the company lose more money through Total Access. Antioco was pushed out in July and replaced with James Keyes, who rejected Hastings' proposal, raised the price of online DVD rentals and put an end to the free movie deal. As a consequence, Blockbuster Online's previously massive growth quickly stopped. Antioco's departure reportedly also involved continued controversy over his compensation. He left with a $24.7 million (~$ in ) severance package. On June 19, 2007, after a pilot program launched in late 2006, Blockbuster announced that it had chosen
Blu-ray Blu-ray (Blu-ray Disc or BD) is a digital optical disc data storage format designed to supersede the DVD format. It was invented and developed in 2005 and released worldwide on June 20, 2006, capable of storing several hours of high-defin ...
over
HD DVD HD DVD (short for High Density Digital Versatile Disc) is an obsolete high-density optical disc format for storing data and playback of high-definition video.
format to rent in a majority of its stores. In the pilot program, Blockbuster offered selected titles for rental and sale in 250 stores. Blockbuster stocked Blu-ray titles in almost 5,000 stores across the United States, Canada, the United Kingdom, Mexico, and Australia. On July 2, 2007, the company named
James W. Keyes James W. Keyes (born March 17, 1955) is an American businessman who is the chairman of Wild Oats Marketing LLC. Previously, Keyes served as chief executive officer (CEO) of 7-Eleven and was the chairman and CEO of Blockbuster (retailer), Blockb ...
, former president and CEO of
7-Eleven 7-Eleven, Inc. is an American convenience store chain, headquartered in Irving, Texas. It is a wholly owned subsidiary of Seven-Eleven Japan, which in turn is owned by the retail holdings company Seven & I Holdings. The chain was founde ...
, as the new chairman and CEO. He introduced a new business strategy that included enhancements to existing stores. The following month in August, Blockbuster acquired
Movielink Movielink was a World Wide Web, web-based video on demand (VOD) and electronic sell-through (EST) service offering movies, television shows, and other videos for rental or purchase. Movielink drew its content offerings from the libraries of Paramo ...
for $6.6 million (~$ in ), forecasting a shift to streaming video. Movielink was an online video service that allowed customers to download movie rentals from a library of over 6,000 films, created in 2002 by five major studios including Warner Bros, MGM Studios, Paramount Pictures, Sony Pictures, and Universal Studios. The move gave Blockbuster the opportunity to move away from the unprofitable Total Access (DVD-by-mail) service in favor of online streaming. Despite growing competition from Netflix and Redbox, the company downplayed the threat, choosing instead to focus on Apple and Walmart as their primary competition. On September 14, 2007, Blockbuster GB Ltd bought a number of retail stores from ChoicesUK plc. ChoicesUK is an AIM-listed multi-channel distributor and retailer of DVDs, computer games, and CDs. The sale secured employment for approximately 450 employees across 59 stores in the United Kingdom. As part of the transaction, Blockbuster GB rebranded the stores as Blockbuster. On February 17, 2008, Blockbuster proposed a buyout of struggling
Circuit City Circuit City Corporation, Inc., formerly Circuit City Stores, Inc., is an American consumer electronics retail company, which was founded in 1949 by Samuel Wurtzel as the Wards Company, operated stores across the United States, and pioneered th ...
. However, following a
due diligence Due diligence is the investigation or exercise of care that a reasonable business or person is normally expected to take before entering into an agreement or contract with another party or an act with a certain standard of care. Due diligence ...
review of Circuit City's financial books, Blockbuster withdrew its offer in July 2008. Analysts were not favorable to the proposed deal, viewing it as a desperate effort to save two struggling retailers rather than a bold turnaround initiative. Subsequently, Circuit City filed for bankruptcy on November 10, 2008, and, after liquidating all of its stores, ceased operations on March 8, 2009. At the beginning of 2010, Blockbuster had over 6,500 stores, of which 4,000 were in the United States— a number that fell to 3,425 in late October the same year. In the United States it planned to close between 810 and 960 retail stores, and instead launch as many as 10,000 "Blockbuster Express" video rental kiosks by the middle of 2010. It has been claimed that more than 43 million U.S. households had Blockbuster memberships. On February 10, 2010, Blockbuster announced that it would cease all its operations in Portugal, closing down 17 outlets and leaving over 100 workers unemployed. Blockbuster representatives in Portugal blamed
internet piracy Online piracy or software piracy is the practice of downloading and distributing copyrighted works digitally without permission, such as music, movies or software. History Nathan Fisk traces the origins of modern online piracy back to similar ...
and the lack of government response to it as the key factors to the company's failure in the country. In March 2010, Blockbuster began "Additional Daily Rates", or "ADRs", for rentals not returned by their due date in the United States, having already used this procedure in other countries such as the UK for many years. An ADR was charged for each day a member kept the rental beyond the rental terms. On March 12, 2010,
PricewaterhouseCoopers PricewaterhouseCoopers, also known as PwC, is a multinational professional services network based in London, United Kingdom. It is the second-largest professional services network in the world and is one of the Big Four accounting firms, alon ...
, Blockbuster's independent registered public accounting firm, issued its audit opinion disclosing substantial doubt about Blockbuster's ability to continue as a
going concern A going concern is an accounting term for a business that is assumed will meet its financial obligations when they become due. It functions without the threat of liquidation for the foreseeable future, which is usually regarded as at least the n ...
. This report was included in Blockbusters's 10-K SEC filing. On March 17, 2010, Blockbuster issued a bankruptcy warning after continued drops in revenue threatened its ability to service its nearly $1 billion (~$ in ) debt load. By April 1, 2010, Carl Icahn had resigned from Blockbuster's board of directors and sold nearly all his remaining Blockbuster stock. Blockbuster paired up with
Time Warner Warner Media, LLC ( doing business as WarnerMedia) was an American multinational mass media and entertainment conglomerate owned by AT&T. It was headquartered at the 30 Hudson Yards complex in New York City. It was established as Time Warne ...
to have
Warner Bros. Warner Bros. Entertainment Inc. (WBEI), commonly known as Warner Bros. (WB), is an American filmed entertainment studio headquartered at the Warner Bros. Studios complex in Burbank, California and the main namesake subsidiary of Warner Bro ...
movies made available in Blockbuster stores on the DVD release date and not be subject to a four-week delay. Similar agreements were also made with
Universal Universal is the adjective for universe. Universal may also refer to: Companies * NBCUniversal, a media and entertainment company that is a subsidiary of Comcast ** Universal Animation Studios, an American Animation studio, and a subsidiary of N ...
and
20th Century Fox 20th Century Studios, Inc., formerly 20th Century Fox, is an American film studio, film production and Film distributor, distribution company owned by the Walt Disney Studios (division), Walt Disney Studios, the film studios division of the ...
. The liquidation of
Movie Gallery Movie Gallery, Inc. was an American movie and game rental company based in Wilsonville, Oregon. With a total of 4,749 stores at its peak, it was the second largest video retailer in the United States and Canada, behind Blockbuster Video. The ...
began in May 2010, eliminating Blockbuster's primary competitor. During the same month a dissident shareholder, Gregory S. Meyer, in an effort to be elected to Blockbuster's board of directors, engaged in a
proxy battle A proxy fight, proxy contest or proxy battle is an unfriendly contest for control over an organization. The event usually occurs when a corporation's stockholders develop opposition to some aspect of the corporate governance, often focusing on dir ...
with Blockbuster's board, alleging that the board had been responsible for significant destruction of value to shareholders. Meyer was elected to the board at Blockbuster's shareholder meeting in Dallas on June 24, 2010. On July 1, 2010, the company was delisted from the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District, Manhattan, Financial District of Lower Manhattan in New York City. It is the List of stock exchanges, largest stock excha ...
(NYSE) after its shareholders failed to pass a
reverse stock split In finance, a reverse stock split or reverse split is a process by which shares of corporate stock are effectively merged to form a smaller number of proportionally more valuable shares. The "reverse stock split" appellation is a reference to th ...
plan aimed at heading off involuntary delisting because of the stock's trading at well below $1 per share. The stock was then traded on the
OTCBB The OTC (Over-The-Counter) Bulletin Board or OTCBB was a United States quotation medium operated by the Financial Industry Regulatory Authority (FINRA) for its subscribing members. FINRA closed the OTCBB on November 8, 2021. The board was used fo ...
(over-the-counter bulletin board). Blockbuster was unable to make a $42.4 million (~$ in ) interest payment to bondholders and was given until August 13, 2010, to pay off the debt. The company hired Jeff Stegenga to be its chief restructuring officer (CRO) in an effort to satisfy bondholder demands and recapitalize the company. After failing to pay on August 13, bondholders gave Blockbuster until September 30, 2010. On August 26, 2010, news media reported that Blockbuster was planning to file a pre-packaged Chapter 11 bankruptcy in mid-September. In light of this news, the company's chief financial officer (CFO), Tom Casey, resigned on September 11. He was replaced by Dennis McGill, formerly CFO of Safety-Kleen Systems, Inc. On September 23, 2010, Blockbuster filed for
Chapter 11 bankruptcy protection Chapter 11 of the United States Bankruptcy Code (Title 11 of the United States Code) permits reorganization under the bankruptcy laws of the United States. Such reorganization, known as Chapter 11 bankruptcy, is available to every business, wh ...
due to challenging losses, $900 million (~$ in ) in debt, and strong competition from
Netflix Netflix is an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple lang ...
,
Redbox Redbox Automated Retail, LLC was an American video rental and streaming media company, based in Oakbrook Terrace, Illinois west of Chicago. Redbox specialized in automated DVD rental kiosks, and operated transactional and ad-supported streamin ...
, and video on-demand services. Movie Gallery/Hollywood Video had filed for Chapter 7 bankruptcy liquidation earlier in 2010 for similar reasons. At the time of its Chapter 11 filing, Blockbuster said it would keep its 3,300 stores open; however, that December it announced it would close an additional 182 stores by the end of April 2011 in attempts to emerge from bankruptcy. It was reported in February 2011 that Blockbuster and its creditors had not come up with a Chapter 11 exit plan and that the company would be sold for $300 million (~$ in ) or more, along with taking over debts and leases. Blockbuster admitted that it might not be able to meet financial obligations required under its Chapter 11 filing, a circumstance which could mandate conversion of the bankruptcy filing to Chapter 7 (liquidation). On March 1, 2011, the
U.S. Department of Justice The United States Department of Justice (DOJ), also known as the Justice Department, is a federal executive department of the U.S. government that oversees the domestic enforcement of federal laws and the administration of justice. It is equi ...
filed a claim disclosing that Blockbuster did not have the funds to continue reorganizing and should liquidate. On March 28, 2011, South Korean telecommunications company
SK Telecom SK Telecom Co., Ltd., abbreviated as SKT ( or ) is a South Korean wireless telecommunications operator and former film distributor and is part of the SK Group, one of the country's largest chaebols. It leads the local market with 50.5 perce ...
made a surprise bid to buy Blockbuster.
Dish Network DISH Network L.L.C., often referred to as DISH, an abbreviation for Digital Sky Highway, is an American provider of satellite television and IPTV services and wholly owned subsidiary of EchoStar Corporation. The company was originally establ ...
had also expressed interest in bidding, as did Carl Icahn, despite calling Blockbuster "the worst investment I ever made". Dish eventually won the auction on April 6, 2011, agreeing to buy Blockbuster for $320 million (~$ in ) and the assumption of $87 million (~$ in ) in liabilities and other obligations. On April 19, 2011, it was announced that Dish would keep only 500 Blockbuster stores open. The acquisition was completed on April 26, 2011. In April 2011, Dish Network told the U.S. Bankruptcy Court that it needed more time to negotiate with landlords in an effort to keep more than 600 Blockbuster stores open. In April 2011, Blockbuster's landlords objected to its assumption of leases that it sought to assign to soon-to-be-owner
Dish Network DISH Network L.L.C., often referred to as DISH, an abbreviation for Digital Sky Highway, is an American provider of satellite television and IPTV services and wholly owned subsidiary of EchoStar Corporation. The company was originally establ ...
Corp., claiming that they did not have adequate assurance that the new owner would honor those leases. Blockbuster signed a deal with ITV Studios Global Entertainment to launch ITV Programmes released on DVDs, Blu-rays, etc. On May 6, 2011, Keyes resigned as Blockbuster's CEO.


2011–2015: Michael Kelly era

Keyes was replaced by Michael Kelly under the new title of Blockbuster's president. On August 31, 2011, the liquidators announced the closure of the remaining 253 Canadian stores and shutting of the entire Canadian unit. In September 2011, it was announced that Blockbuster and Dish Network would launch a new service called Blockbuster Movie Pass that would compete with Netflix. For $10 per month the members would have access to both a streaming service and movies and games-by-mail. The package was only available for subscribers of Dish Network's pay-TV service, and it eventually folded. On January 13, 2012, Dish CEO Joe Clayton announced that while Dish had planned to keep 90% of the stores in operation, meaning around 15,000 employees would remain employed, because of market factors "there are ones that aren't going to make it. We will close unprofitable stores. We will close additional stores." Clayton did not say when these additional closings would happen and only remarked that some stores were unprofitable. The Dish chief would not say which stores the company was planning to close, but that each potential closing was to be assessed on a "case by case basis". On October 4, 2012, Dish Network announced that it was scrapping plans to make Blockbuster into a
Netflix Netflix is an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple lang ...
competitor. On January 16, 2013, Blockbuster UK entered into administration and
Deloitte Deloitte is a multinational professional services network based in London, United Kingdom. It is the largest professional services network in the world by revenue and number of employees, and is one of the Big Four accounting firms, along wi ...
was appointed to run the business while trying to find a buyer while some of the stores remained open. Between November 6, 2013, and January 12, 2014, Dish Network closed all 300 remaining corporate-owned Blockbuster stores in the United States and the DVD-by-mail program was shut down. The Blockbuster official website identified 51 franchise locations remaining in operation in the United States in 2014. Dish maintained its video streaming services, Blockbuster on Demand and Blockbuster@Home, until they were replaced by a new subscription service in April 2015 called "DISH Movie Pack". In May 2015, Michael Kelly retired from Dish. Blockbuster's decline was attributed to poor leadership according to others in the industry. Franchise owner Ken Tisher said in 2015, "Blockbuster, if it isn't already, is going to go into the Harvard Business Review for how not to run a business, or how to run a business into the ground." Keith Hoogland, owner of
Family Video Family Video Movie Club Inc. was an American brick and mortar video rental chain serving the United States and Canada. It was the flagship business of the Family Owned, family-owned company Highland Ventures, which is Headquarters, headquarter ...
, attributed poor decision-making as a primary reason the company did not survive. Jonathan Salem Baskin, a former Blockbuster marketing communications executive, stated, "Digital would have changed Blockbuster's business, for sure, but it wasn't its killer. That credit belongs to Blockbuster itself." Commentators view Blockbuster as a main example of failing to change with the times.


2015–present: Post-Kelly era and continual decline

Although Blockbuster stores had the option of remaining open by paying a licensing fee to Dish, a corporate entity was no longer available to provide supplies of branded products, forcing franchisees to design and produce their own. Additional store closures continued. By January 2018, the company's website listed nine remaining franchise-owned stores in the United States, including six in Alaska, two in Oregon, and one in Texas. Eight of those nine had closed by August 2018, leaving only one store in
Bend, Oregon Bend is a city in central Oregon and the county seat of Deschutes County, Oregon, Deschutes County, Oregon, United States. It is located to the east of the Cascade Range, on the Deschutes River. The site became known by pioneers as a ford (cros ...
. In January 2020, the last remaining store outside of the United States, located in Dargaville, New Zealand, closed its doors. The Bend location became the last remaining Blockbuster in the world; it serves as a tourist destination, housing Blockbuster memorabilia and
Russell Crowe Russell Ira Crowe (born 7 April 1964) is an actor and film director. Russell Crowe filmography, His work on screen has earned him List of awards and nominations received by Russell Crowe, various accolades, including an Academy Award, two Gold ...
film props which
John Oliver John William Oliver (born 23 April 1977) is a British and American comedian who hosts ''Last Week Tonight with John Oliver'' on HBO. He started his career as a stand-up comedian in the United Kingdom and came to wider attention for his work ...
had donated to an Alaska store. In August 2020, the location was listed as an
Airbnb Airbnb, Inc. ( , an abbreviation of its original name, "Air Bed and Breakfast") is an American company operating an online marketplace for short-and-long-term homestays, experiences and services in various countries and regions. It acts as a ...
rental for a 1990s-themed sleepover on three separate nights in September; each were limited to guests from the area in light of the
COVID-19 pandemic The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
. The entity that operated Blockbuster prior to the sale to Dish remains nominally active under the name BB Liquidating Inc., and trades as a
penny stock Penny stocks are common shares of small public companies that trade for less than five dollars per share. The U.S. Securities and Exchange Commission (SEC) uses the term "penny stock" to refer to a security, a financial instrument which repr ...
. However, it no longer has any assets or ties to the Blockbuster brand or its remaining franchise location. In activity related to the
GameStop short squeeze In January 2021, a short squeeze of the stock of the American video game retailer GameStop and other Security (finance), securities took place, causing major financial consequences for certain hedge funds and large losses for Short (finance), ...
of January 2021, the BB Liquidating stock surged, despite there being "no value for the common shareholders in the bankruptcy liquidation process, even under the most optimistic of scenarios." On September 21, 2022, the Blockbuster
Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
account revealed the Blockbuster World Video Game Championship 3. The event was held during the Portland Retro Gaming Expo 2022. On March 23, 2023, the Blockbuster web page was re-activated, with the message "We are working on rewinding your movie". On June 6, 2025, it was reported that Dish Network's parent company EchoStar Corporation was preparing to file for
Chapter 11 bankruptcy Chapter 11 of the United States Bankruptcy Code ( Title 11 of the United States Code) permits reorganization under the bankruptcy laws of the United States. Such reorganization, known as Chapter 11 bankruptcy, is available to every business, w ...
protection after the
Federal Communications Commission The Federal Communications Commission (FCC) is an independent agency of the United States government that regulates communications by radio, television, wire, internet, wi-fi, satellite, and cable across the United States. The FCC maintains j ...
(FCC) suspended EchoStar's ability to plan out strategic decisions for its
Boost Mobile DISH Wireless L.L.C., doing business as Boost Mobile, is an American telecommunications company and wholly owned subsidiary of EchoStar Corporation. Boost Mobile is the List of mobile network operators in the United States, fourth largest wirele ...
subsidiary. In addition, other factors contributing to this decision included missing over $500 million in interest payments and the termination of the Dish Network acquisition by DirecTV.


Business model

The standard
business model A business model describes how a Company, business organization creates, delivers, and captures value creation, value,''Business Model Generation'', Alexander Osterwalder, Yves Pigneur, Alan Smith, and 470 practitioners from 45 countries, self-pub ...
for video rental stores had traditionally been to pay a large flat fee per video, approximately $65, and offer unlimited rentals for the lifetime of the medium itself.
Sumner Redstone Sumner Murray Redstone ( Rothstein; May 27, 1923 – August 11, 2020) was an American billionaire businessman and media magnate. He was the founder and chairman of the second incarnation of Viacom, chairman of CBS Corporation (both companies m ...
, whose Viacom conglomerate then owned Blockbuster, personally pioneered a new revenue-sharing arrangement for video. Blockbuster obtained videos for little cost and kept 60% of the rental fee, paying the other 40% to the studio, and reporting rental information through the global media measurement and research company
Rentrak Rentrak Corporation is a global media measurement and research company serving the entertainment industry. Rentrak is headquartered in Portland, Oregon, US, with additional offices in the United States and around the world. In February 2016, co ...
. In addition to benefiting from a lower initial price, Blockbuster also capitalized on the fact that movies were generally not available for purchase at affordable price points during initial release periods. Thus customers had a choice to rent, wait, or buy the film on tape at the much higher
manufacturer's suggested retail price The list price, also known as the manufacturer's suggested retail price (MSRP), or the recommended retail price (RRP), or the suggested retail price (SRP) of a product (business), product is the price at which its manufacturer notionally recomme ...
targeted at other rental chains and film enthusiasts, which at that time ranged between $70–$100 per title.


Quantity and selection of titles

Blockbuster stores followed a strategy of emphasizing access to the most popular new releases, obtaining early access and stocking many copies of the new-release titles, with a relatively narrower range of selections than traditional independent video stores. Much of the shelf space in the stores was devoted to popular titles that were placed relatively sparsely on the shelves with the entire front cover visible, so customers could browse casually and quickly, rather than having a more diverse selection with fewer copies of each title. Blockbuster sometimes contracted with studios to obtain earlier access to new titles than other companies could achieve. Examples of such contracts were those in which Blockbuster became the exclusive rental chain for new releases from WWE (World Wrestling Entertainment, formerly WWF, World Wrestling Federation),
Funimation Funimation was an American Video on demand#Subscription models, subscription video on-demand Over-the-top media service, over-the-top Streaming media, streaming service. Launched in 2016, the service was one of the leading distributors of anime ...
,
Rhino A rhinoceros ( ; ; ; : rhinoceros or rhinoceroses), commonly abbreviated to rhino, is a member of any of the five extant taxon, extant species (or numerous extinct species) of odd-toed ungulates (perissodactyls) in the family (biology), famil ...
,
Paramount Paramount (from the word ''paramount'' meaning "above all others") may refer to: Entertainment and music companies * Paramount Global, also known simply as Paramount, an American mass media company formerly known as ViacomCBS. **Paramount Picture ...
, DreamWorks, DWA,
Universal Universal is the adjective for universe. Universal may also refer to: Companies * NBCUniversal, a media and entertainment company that is a subsidiary of Comcast ** Universal Animation Studios, an American Animation studio, and a subsidiary of N ...
,
Lionsgate Lions Gate, Lion Gate or similar terms may refer to: Gates *Lion Gate at Mycenae in Greece *Lion Gate, one of the entrances to the ancient Hittite city of Hattusa, now in Turkey *Lion Gate, one of the entrances to the gardens of Hampton Court Pala ...
,
Summit A summit is a point on a surface that is higher in elevation than all points immediately adjacent to it. The topographic terms acme, apex, peak (mountain peak), and zenith are synonymous. The term (mountain top) is generally used only for ...
, Anchor Bay,
Manga are comics or graphic novels originating from Japan. Most manga conform to a style developed in Japan in the late 19th century, and the form has a long history in earlier Japanese art. The term is used in Japan to refer to both comics ...
,
The Weinstein Company The Weinstein Company, LLC (usually credited or abbreviated as TWC) was an American independent film production and distribution company, which was founded in New York City by Bob and Harvey Weinstein on March 10, 2005. TWC was one of the larg ...
,
Dimension In physics and mathematics, the dimension of a mathematical space (or object) is informally defined as the minimum number of coordinates needed to specify any point within it. Thus, a line has a dimension of one (1D) because only one coo ...
,
Miramax Miramax, LLC, formerly known as Miramax Films, is an American independent film and television production and distribution company owned by beIN Media Group and Paramount Global. Based in Los Angeles, California, it was founded on December 19, ...
,
Hollywood Hollywood usually refers to: * Hollywood, Los Angeles, a neighborhood in California * Hollywood, a metonym for the cinema of the United States Hollywood may also refer to: Places United States * Hollywood District (disambiguation) * Hollywood ...
, Touchstone,
Disney The Walt Disney Company, commonly referred to as simply Disney, is an American multinational mass media and entertainment industry, entertainment conglomerate (company), conglomerate headquartered at the Walt Disney Studios (Burbank), Walt Di ...
, Buena Vista,
20th Century Fox 20th Century Studios, Inc., formerly 20th Century Fox, is an American film studio, film production and Film distributor, distribution company owned by the Walt Disney Studios (division), Walt Disney Studios, the film studios division of the ...
,
MGM Metro-Goldwyn-Mayer Studios Inc. (also known as Metro-Goldwyn-Mayer Pictures, commonly shortened to MGM or MGM Studios) is an American Film production, film and television production and film distribution, distribution company headquartered ...
/ UA, Orion,
Sony is a Japanese multinational conglomerate (company), conglomerate headquartered at Sony City in Minato, Tokyo, Japan. The Sony Group encompasses various businesses, including Sony Corporation (electronics), Sony Semiconductor Solutions (i ...
, Columbia, Tristar,
Image An image or picture is a visual representation. An image can be Two-dimensional space, two-dimensional, such as a drawing, painting, or photograph, or Three-dimensional space, three-dimensional, such as a carving or sculpture. Images may be di ...
,
Shout! Factory Shout! Factory, LLC, doing business as Shout! Studios (formerly doing business as Shout! Factory, its current legal name), is an American home video and music distributor founded in 2002 as Retropolis Entertainment. Its video releases, issued i ...
,
Warner Bros. Warner Bros. Entertainment Inc. (WBEI), commonly known as Warner Bros. (WB), is an American filmed entertainment studio headquartered at the Warner Bros. Studios complex in Burbank, California and the main namesake subsidiary of Warner Bro ...
,
HBO Home Box Office (HBO) is an American pay television service, which is the flagship property of namesake parent-subsidiary Home Box Office, Inc., itself a unit owned by Warner Bros. Discovery. The overall Home Box Office business unit is based a ...
,
New Line Cinema New Line Productions, Inc., Trade name, doing business as New Line Cinema, is an American film production, film and television production company that is a subsidiary of Warner Bros. Motion Picture Group, a division of the Major film studios, ...
and Allumination FilmWorks. As one commentator complained:
Blockbuster was once an unstoppable giant whose franchises swept across the country putting mom and pop video stores out of business left and right by offering a larger selection of new releases, pricing them at a lower point due to the volume they worked in... Gone were the fragmented, independently owned shops that were often unorganized treasure troves of VHS discoveries. In their place were walls of new releases: hundreds of copies of a small handful of films. Everyone watching the same thing, everyone developing the same limited set of expectations... They put focus entirely on what was new rather than on discovering film history ...
When a title was no longer a new release, each store would retain a few copies of it and typically sell off the rest as "previously viewed" for discounted prices. Older movies would be re-categorized as "Blockbuster Favorite" titles and placed in a different area of the store. Most Blockbuster locations also accepted trade-ins of used movies, TV shows, and games. Since Blockbuster's founding in 1985, the chain refused to stock adult films in order to portray the brand as family-friendly. However, the company did carry R-rated and unrated films.


Other ventures


Blockbuster Entertainment Awards

Blockbuster Entertainment Inc. ran an awards show annually from 1995 to 2001 called the ''
Blockbuster Entertainment Awards The Blockbuster Entertainment Awards was a film awards ceremony, founded by Blockbuster Entertainment, Inc., that ran from 1995 until 2001, and ended with the decision to cancel the 2002 awards following concerns after the September 11 attacks. ...
''. In November 2001, Blockbuster announced that it would cancel the 2002 award show following concerns about viewership and celebrity attendance following the
September 11 attacks The September 11 attacks, also known as 9/11, were four coordinated Islamist terrorist suicide attacks by al-Qaeda against the United States in 2001. Nineteen terrorists hijacked four commercial airliners, crashing the first two into ...
.


Blockbuster Express

Blockbuster Express was a movie-rental kiosk brand sublicensed for use by
licensee A licensee can mean the holder of a license or, in U.S. tort law, is a person who is on the property of another, despite the fact that the property is not open to the general public, because the owner of the property has allowed the licensee to en ...
NCR Corporation NCR Voyix Corporation, previously known as NCR Corporation and National Cash Register, is a global software, consulting and technology company providing several professional services and Electronics, electronic products. It manufactured Self-c ...
. In 2011, nearly 10,000 Blockbuster Express kiosks were in operation. Apart from the license to use the Blockbuster brand name, Blockbuster Express kiosks are unrelated to Blockbuster LLC, its stores, its DVD-by-mail service, or its online streaming service. The names ''Blockbuster Express'' and ''Blockbuster Video Express'' had also been used for smaller Blockbuster retail stores in the United Kingdom.


GameRush

In 2004, Blockbuster opened store-within-a-store video game rental and sales stores called GameRush inside Blockbuster locations in limited markets. Blockbuster also acquired
Rhino Video Games Rhino Video Games was a video game retailer headquartered in Gainesville, Florida before being sold to GameStop in 2007. Rhino operated more than 90 games stores that carried classic games as well as newer products in fifteen states throughout ...
, a chain of video game stores in the Southwest, and operated it alongside GameRush. These stores sold and bought DVDs, games, game consoles, and accessories. GameRush was positioned as a direct competitor to stores such as
GameStop GameStop Corp. is an American video game, consumer electronics, and gaming merchandise retailer, headquartered in Grapevine, Texas (a suburb of Dallas). The brand is the largest video game retailer worldwide. , the company operated 3,203 stor ...
and
GameCrazy GameCrazy was a video game retailer based in Wilsonville, Oregon. It was a subsidiary of Movie Gallery. The stores were often, but not always, located adjacent to Hollywood Video rental stores. GameCrazy and its parent company, Movie Gallery, ...
. Blockbuster used its location status to get instant coverage; it also promoted these stores by hosting video-game tournaments, special trade-in offers, and a more 'hip' look to the selection and staff. However, when Blockbuster introduced the discontinuation of late fees, GameRush was put on the chopping block. In January 2007, Blockbuster sold Rhino Video Games to GameStop Corp. According to the Blockbuster Twitter account, GameRush was to be part of the "new Blockbuster" in 2016 and even had its own Twitter profile, however the GameRush Twitter account has not been active since January 2017.


Discovery Zone

In 1993, Blockbuster invested in the indoor kids' play restaurant
Discovery Zone Discovery Zone (DZ) was an American chain of entertainment facilities featuring games and elaborate indoor mazes designed for young children, including roller slides, climbing play structures, and ball pits. It also featured arcade games. A t ...
. In 1995, Blockbuster bought more stock to take control of the company. Discovery Zone filed for Chapter 11 bankruptcy protection on March 26, 1996, after changes in management & aggressive expansion put them in heavy debt. DZ was emerged a year later under Wellspring Associates ownership, with Blockbuster no longer have control of the chain. Discovery Zone abruptly closed half of its locations in 1999 and sold thirteen others to the parent company of
Chuck E. Cheese's Chuck E. Cheese (formerly known as Chuck E. Cheese's Pizza Time Theatre, Chuck E. Cheese's Pizza, and simply Chuck E. Cheese's) is an American entertainment restaurant chain founded in May 1977. The rest of the Discovery Zone locations closed in December 2001. The chain was revived as a single location in
Cincinnati, Ohio Cincinnati ( ; colloquially nicknamed Cincy) is a city in Hamilton County, Ohio, United States, and its county seat. Settled in 1788, the city is located on the northern side of the confluence of the Licking River (Kentucky), Licking and Ohio Ri ...
, on February 7, 2020. It remains in operation, but it is not owned by Blockbuster.


International operations


Australia

In Australia, the first Blockbuster store was opened in 1991 in
Melbourne Melbourne ( , ; Boonwurrung language, Boonwurrung/ or ) is the List of Australian capital cities, capital and List of cities in Australia by population, most populous city of the States and territories of Australia, Australian state of Victori ...
. In 1992, the
Virgin Group Virgin Group Ltd is a British multinational venture capital conglomerate founded by Richard Branson and Nik Powell in February 1970. Virgin Group's date of incorporation is listed as 1989 by Companies House, who class it as a holding compa ...
and Blockbuster Inc entered into a joint venture to set up Australia's first
Virgin Megastores Virgin Megastores is an international entertainment retailing chain, founded in early 1976 by Richard Branson as a record shop on London's Oxford Street. In 1979 the company opened their first Megastore at the end of Oxford Street and Tottenh ...
in
Sydney Sydney is the capital city of the States and territories of Australia, state of New South Wales and the List of cities in Australia by population, most populous city in Australia. Located on Australia's east coast, the metropolis surrounds Syd ...
, Melbourne, and
Adelaide Adelaide ( , ; ) is the list of Australian capital cities, capital and most populous city of South Australia, as well as the list of cities in Australia by population, fifth-most populous city in Australia. The name "Adelaide" may refer to ei ...
. This lasted until Virgin sold its interest in the six stores to Blockbuster, which promptly rebranded them in 1993 as Blockbuster Music. In 1994, Australian store numbers rose to 54 with the acquisition of Major Video and Focus chains in both Victoria and
South Australia South Australia (commonly abbreviated as SA) is a States and territories of Australia, state in the southern central part of Australia. With a total land area of , it is the fourth-largest of Australia's states and territories by area, which in ...
. In 1995, the growth continued with the opening of the 100th video store in the country. By the end of 1998, Blockbuster Australia opened over 125 stores. In July 1998, Blockbuster Australia launched into
franchising Franchising is based on a marketing concept which can be adopted by an organization as a strategy for business expansion. Where implemented, a franchisor licenses some or all of its know-how, procedures, intellectual property, use of its busines ...
with the conversion of the former Video Flicks franchise group in
Queensland Queensland ( , commonly abbreviated as Qld) is a States and territories of Australia, state in northeastern Australia, and is the second-largest and third-most populous state in Australia. It is bordered by the Northern Territory, South Austr ...
, and the former Movieland group in
Western Australia Western Australia (WA) is the westernmost state of Australia. It is bounded by the Indian Ocean to the north and west, the Southern Ocean to the south, the Northern Territory to the north-east, and South Australia to the south-east. Western Aust ...
six months later. Also in 1998, the company sold its last two Australian Blockbuster Music stores in
Pitt Street Pitt Street is a major street in the Sydney central business district in New South Wales, Australia. The street runs through the entire city centre from Circular Quay in the north to Waterloo, although today's street is in two disjointed sect ...
, Sydney, and
Chapel Street Chapel Street may refer to: * Chapel Street, Belgravia, England * Chapel Street, Liverpool, England * Chapel Street, Melbourne Chapel Street is a street in Melbourne, Victoria, running along the inner suburbs of South Yarra, Prahran, Windso ...
, Melbourne to Brazin Limited, which incorporated them under its
Sanity Entertainment Sanity is an online Australian music and entertainment retailer. The brand specialises in the sale of CDs, DVDs, Blu-rays and related merchandise and accessories. It is privately owned by Ray Itaoui. Previously operating through a chain of retai ...
brand. Throughout 1999 and 2000, Blockbuster Australia quickly expanded its franchise store network through the conversion of smaller groups and the granting of individual franchises. Before 2005, this was done through the acquisition of the Movies Plus Group and the conversion of some individual Movies 4U and Movieland outlets. In February 2007, Blockbuster sold its entire Australian store network to
Video Ezy Video Ezy was an Australian home video rental business that offered titles on VHS, DVD, Blu-ray and Ultra HD Blu-ray, as well as console game, console video games, for rent. At its peak in the mid-2000s, Video Ezy had over 500 company-owned and f ...
. At the time, Blockbuster Australia comprised 370 outlets nationwide—29 owned by the company and 341 owned by franchisees. Video Ezy had 518 Australian outlets, all of them being owned by franchisees, pushing the combined group's
market share Market share is the percentage of the total revenue or sales in a Market (economics), market that a company's business makes up. For example, if there are 50,000 units sold per year in a given industry, a company whose sales were 5,000 of those ...
to 40% of the country's video rental sector. Video Ezy committed to the
master franchise A master franchise is a franchise relationship in which the owner of the franchise brand (the master franchisor) grants to another party the right to recruit new franchisees in a specific area. In exchange, the other party typically pays some pr ...
agreement with Blockbuster for 10 years operating the brand with the possibility of renewal for a further 10 years after that. As a consequence of the deal, the company changed its name from Video Ezy to Franchise Entertainment Group (FEG). In October 2010, FEG transferred control of the Video Ezy Australia and Blockbuster Australia online businesses to its newly acquired and reorganized company,
Elan Media Partners Élan Media Partners was an Australian e-commerce company. It was established in 2010 after Surrealus, a company run by Paul Uniacke and Edward Nedelko, who at the time owned and operated Video Ezy, Blockbuster Australia and EzyDVD under their ...
, leaving FEG to manage the franchise relationships with individual Video Ezy and Blockbuster outlets. Despite the two brands coming together, Video Ezy and Blockbuster franchises closed 270 stores across Australia in the four years to August 2011. Additional store closings would go on for several years, until all the stores in Australia had closed, although vending kiosks with the Blockbuster logo were still in operation until early 2021. Australia's last Blockbuster store, in
Morley, Western Australia Morley is a list of Perth suburbs, suburb of Perth, within the City of Bayswater local government area, situated approximately northeast of the Perth#Central business district, Perth central business district. It contains the Galleria Shopping ...
, was closed at the end of March 2019.


Brazil

Blockbuster was the largest video rental chain in the country, but finances were not good enough due to high rental prices.
Lojas Americanas Lojas Americanas is a Brazilian retail chain founded in 1929 in the city of Niterói, Rio de Janeiro, by the Austrian-Brazilian Max Landesmann and Americans John Lee, Glen Matson, James Marshall and Batson Borger. Currently, the company has 1, ...
, the largest Brazilian department store, acquired half of the shares and now it is named under "Americanas Express Blockbuster". The store layout was similar to a regular American store with a Game Rush, but instead of games it offers electronics goods like computers and DVD players, groceries like candies and microwave popcorn, and even toys from
Mattel Mattel, Inc. ( ) is an American multinational corporation, multinational toy manufacturing and entertainment company headquartered in El Segundo, California. Founded in Los Angeles by Harold Matson and the husband-and-wife duo of Ruth Handler, ...
and
Hasbro Hasbro, Inc. (; a syllabic abbreviation of its original name, Hassenfeld Brothers) is an American multinational corporation, multinational toy manufacturing and entertainment holding company founded on December 6, 1923 by Henry, Hillel and Herma ...
's board games. In January 2007, when Blockbuster had 127 stores across Brazil, it sold its Brazilian stake for $87.4 million (~$ in ) and gave Lojas Americanas exclusive rights to the Blockbuster brand in the country for 20 years. The average store has an interior of about 400 m, where 80-100 m is dedicated to movies.


Canada

In Canada, Blockbuster Canada (established in 1990) had operated independently, and it initially remained financially stable. In contrast to international Blockbuster franchises, Blockbuster had sold mobile phones when it began a partnership with
Wind Mobile Freedom Mobile (formerly Wind Mobile) is a Canadian wireless telecommunications provider owned by Québecor. As of November 30, 2022 it is the fourth-largest wireless carrier in the country with 2,290,497 subscribers and a 6% market share, prim ...
in December 2009 at all stores in cities where Wind's service was available. Phone sales began in
Toronto Toronto ( , locally pronounced or ) is the List of the largest municipalities in Canada by population, most populous city in Canada. It is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a p ...
and
Calgary Calgary () is a major city in the Canadian province of Alberta. As of 2021, the city proper had a population of 1,306,784 and a metropolitan population of 1,481,806 making it the third-largest city and fifth-largest metropolitan area in C ...
, later expanding to other cities with Wind coverage. Some stores even featured a full Wind "store-in-a-store" for postpaid activations and a larger selection of devices. However, on May 3, 2011, it was announced that the company had gone into receivership. On May 25, 2011, it was announced that 146 stores, accounting for approximately 35% of the company's stores in Canada, would be shut down effective June 18, 2011. On August 31, 2011, Blockbuster Canada announced that no buyer could be found for its remaining stores that were acceptable to the court-appointed bankruptcy receiver, and that it would wind down operations and close all stores by December 31, 2011. The company had acted as a guarantor towards Blockbuster's remaining debt.


Denmark

Blockbuster came to Denmark in 1996 with the acquisition of 29
Christianshavn Christianshavn () is a neighbourhood in Copenhagen, Denmark. Part of the Indre By District, it is located on several artificial islands between the islands of Zealand and Amager and separated from the rest of the city centre by the Inner Harbour, ...
video stores. In 2009 they were on its peak with 72 stores across the country. Blockbuster Video Denmark sold the rights for the Blockbuster brand to the Danish telecommunications corporation TDC in 2013, excluding the 46 remaining brick and mortar stores which continued as RecycleIT A/S, diversifying in refurbishing and reselling consumer electronics in addition sale and rental of games and movies. The original goal was to rename all the stores before July 1, 2014, when TDC would get the exclusive rights to the brand name in Denmark, but only 12 of them had been renamed at the end of June and RecycleIT A/S filed for bankruptcy the same year. The 12 RecycleIT stores were bought by the company Blue City. The new owners planned to gradually phase out game and movie sales and rental within 2016, but due to the fast changes in the market it happened almost immediately after the takeover, and seven of the stores, therefore, closed in 2015. In 2017, the five remaining ones had started to make some profit, and focus exclusively on second-hand consumer electronics However, the Blockbuster On Demand service is still active in Nordic Countries, offering both unlimited streaming and 48-hour rental of films online. Several
Smart TV A smart TV, also known as a connected TV (CTV or, rarely, CoTV), is a traditional television set with integrated Internet and interactive Web 2.0 features that allow users to stream music and videos, browse the internet, and view photos. Smart T ...
s have the Blockbuster app pre-installed out-of-the-box, and it is available on a variety of streaming devices such as Google's Chromecast. The rights to the Blockbuster brand are now in hands of Nuuday.


Germany

Blockbuster opened 20 stores in Berlin and Munich and announced plans to open 250 more. Blockbuster left the German market in 1997.


Hong Kong

In 1998, after the closure of
KPS Video Express KPS Video Express (金獅影視超特店) was a Hong Kong–based multimedia store which sold and rented videos, CDs and movies. It was established in 1981 by Garrie and Kitty Roman, and by 1997 expanded to 39 stores with 450,000 members. It also ...
, Blockbuster saw an opportunity to enter into the Hong Kong market, and entered into negotiations with KPS's receivers
Ernst & Young EY, previously known as Ernst & Young, is a multinational corporation, multinational professional services partnership, network based in London, United Kingdom. Along with Deloitte, KPMG and PwC, it is one of the Big Four accounting firms, Big F ...
to buy the KPS operations. Blockbuster re-opened 15 of 38 former KPS stores by February 16, 1998, and re-employed 145 former KPS staff. KPS members were given special offers to join Blockbuster, but the video pre-paid coupon system was not retained. Blockbuster pulled out of the market in 2004 after high operating costs and losses to copyright infringement.


Ireland

In March 2010, Blockbuster announced that it intended to sell all operations in Europe. The company once had an Irish subsidiary, Xtravision, which did not operate under the Blockbuster
brand name A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
. Blockbuster sold Xtravision at a loss in August 2009 to Birchhall Investments Limited. All remaining stores were closed in 2016, leaving only its online business and vending machines. In June 2021, Xtravision Xpress was placed into voluntary receivership.


Israel

In the late 2000s at its peak, Blockbuster Israel had 40 branches and more than 260 automated video rentals. In December 2011, Blockbuster closed off its last branch store, and had only 80 automated video rentals left.


Japan

In March 1991, Fujita Den Trading (which was the
master franchise A master franchise is a franchise relationship in which the owner of the franchise brand (the master franchisor) grants to another party the right to recruit new franchisees in a specific area. In exchange, the other party typically pays some pr ...
owner of
McDonald's McDonald's Corporation, doing business as McDonald's, is an American Multinational corporation, multinational fast food chain store, chain. As of 2024, it is the second largest by number of locations in the world, behind only the Chinese ch ...
in Japan) and Blockbuster Inc. entered into a joint venture to establish Japan's first Blockbuster Video stores. By October 1992, Fujita and Blockbuster opened 15 stores in the country – four of them next to McDonald's outlets and most being located in the
greater Tokyo area The Greater Tokyo Area is the most populous metropolitan area in the world, consisting of the Kantō region of Japan (including Tokyo, Tokyo Metropolis and the prefectures of Chiba Prefecture, Chiba, Gunma Prefecture, Gunma, Ibaraki Prefecture, ...
. Unlike Blockbuster's U.S. stores, each Japanese outlet only occupied about half the floor space at 5,000 square feet due to the country's more limited available real estate. By June 1996, 32 stores were in operation with a public aim for 150 by 1998. Blockbuster Japan faced heavy competition from
Osaka is a Cities designated by government ordinance of Japan, designated city in the Kansai region of Honshu in Japan. It is the capital of and most populous city in Osaka Prefecture, and the List of cities in Japan, third-most populous city in J ...
-based video rental chain, Tsutaya, with its 817 outlets, but the company saw opportunity in the population having high VCR ownership levels (at around 75%), low satellite TV penetration (at around 27%), and well-ordered store layouts (unique for most local video stores). However, Blockbuster's business strategy of "wholesome home entertainment" saw it refuse to stock
adult entertainment The sex industry (also called the sex trade) consists of businesses that either directly or indirectly provide sex-related products and services or adult entertainment. The industry includes activities involving direct provision of sex-related se ...
, which accounted for 35% of the Japanese video market, or the extreme
horror films Horror may refer to: Arts, entertainment, and media Genres *Horror fiction, a genre of fiction **Psychological horror, a subgenre of horror fiction **Christmas horror, a subgenre of horror fiction **Analog horror, a subgenre of horror fiction * ...
that were also popular. All of which meant Blockbuster was unable to fit adequately into the Japanese market, and was immediately put at a disadvantage compared to competitors that had no such ethical stance. Blockbuster handed its remaining shares over to Fujita Den Trading in 1999, and exited the Japanese market.


Mexico

In September 2015, all remaining Blockbuster retail stores (263 in total) in Mexico had been converted to "The B Store", and the floor space dedicated to video rentals reduced from 70% to 20%, the remaining space being used for general technology and electronics sales. The re-branding occurred with the owners not renewing their license with Blockbuster and the imminent expiry of the existing license. All remaining B-stores closed by July 2016.


New Zealand

The chain also operated for many years in New Zealand, but over the years lost customers to other retailers like United Video and
Video Ezy Video Ezy was an Australian home video rental business that offered titles on VHS, DVD, Blu-ray and Ultra HD Blu-ray, as well as console game, console video games, for rent. At its peak in the mid-2000s, Video Ezy had over 500 company-owned and f ...
, as well as the rise of streaming services. While the store in Bend, Oregon was generally regarded as the last Blockbuster store, there was one in
Dargaville Dargaville () is a town located in the North Island of New Zealand. It is situated on the bank of the Northern Wairoa River (Northland), Wairoa River in the Kaipara District of the Northland Region, Northland region. Dargaville is located south ...
, north of
Auckland Auckland ( ; ) is a large metropolitan city in the North Island of New Zealand. It has an urban population of about It is located in the greater Auckland Region, the area governed by Auckland Council, which includes outlying rural areas and ...
, that managed to stay open until finally closing at the end of January 2020.


Norway

In December 2002 the first Blockbuster store opened in Norway, and was followed by another store some months later in 2003, both located in Oslo. The hope was to acquire an already existing video chain. When that failed, it was made an attempt to build a Norwegian blockbuster chain from scratch. But both stores closed in the spring of 2004.


Peru

Blockbuster opened its first store in Peru in 1995, and by 2002 it had ten stores in Lima. However, in 2006, Blockbuster announced that it planned to shut down its stores in Peru due to poor revenues, which it blamed on the effect of movie
piracy Piracy is an act of robbery or criminal violence by ship or boat-borne attackers upon another ship or a coastal area, typically with the goal of stealing cargo and valuable goods, or taking hostages. Those who conduct acts of piracy are call ...
. The last store in Peru was closed on January 3, 2007. The company had already closed down its stores in Ecuador, Portugal and Costa Rica. El Salvador followed in 2010, and Argentina in 2011.


United Kingdom

In March 1989, Blockbuster opened their first store in the United Kingdom on
Walworth Road The A215 is an A roads in Great Britain, A road in south London, starting at Elephant and Castle and finishing around Shirley, London, Shirley. It runs through the London Boroughs of London Borough of Lambeth, Lambeth, London Borough of Southw ...
,
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
. Prior to its opening, there were several other video stores in the United Kingdom with the name Blockbuster, many of whom Blockbuster bought out before opening their first store in the country. One chain that they could not buy out was the Blockbuster chain based in Portsmouth, founded in 1984, which claimed to be the third largest video chain in the United Kingdom and meant that Blockbuster avoided the Portsmouth area. In February 1992, Blockbuster purchased Citivision PLC, the biggest home-video company in Britain, for $81 million (~$ in ). At the time, Citivision operated about 775 stores in Britain branded as Ritz. Blockbuster UK operated trade functions in all their stores, buying and selling pre-owned DVDs, console games, and gaming accessories. Stores offered either store credit or cash for trade-ins, and would price-match with competitors. At its height in 2002, Blockbuster UK operated out of over 800 stores. In early 2013, the company had 528 locations in the United Kingdom. On January 16, 2013, Blockbuster placed its United Kingdom subsidiaries in
administration Administration may refer to: Management of organizations * Management, the act of directing people towards accomplishing a goal: the process of dealing with or controlling things or people. ** Administrative assistant, traditionally known as a se ...
, putting over 4,000 jobs at risk. Non-UK stores were unaffected by the administration, and continued to trade as normal. On February 1, 2013, a large number of Blockbuster stores in the UK were closed, and the UK business was purchased out of administration by restructuring firm Gordon Brothers Europe on March 23, 2013. Blockbuster UK then traded as TS Operations, with only 264 branches retained. On October 29, 2013, Blockbuster UK announced it was to go into administration for a second time. On November 14, 2013, 72 store closures were announced, with another 62 made on December 5. A week later, with no success in finding a buyer, it was announced by Moorfields Corporate Recovery that all remaining stores in the country would cease operation on December 16, 2013, with stock to be cleared the day before this. In September 2018, to coincide with the digital release of ''
Deadpool 2 ''Deadpool 2'' is a 2018 American superhero film based on the Marvel Comics character Deadpool. It is the sequel to ''Deadpool (film), Deadpool'' (2016) and the eleventh installment in the X-Men (film series), ''X-Men'' film series. The film wa ...
'', a
pop-up retail Pop-up retail, also known as pop-up store (pop-up shop in the UK, Australia and Ireland) or flash retailing, is a trend of opening short-term sales spaces that last for days to weeks before closing down, often to latch onto a fad or scheduled e ...
store in the style of an original 1989 Blockbuster outlet was opened for two days in
Shoreditch Shoreditch is an area in London, England and is located in the London Borough of Hackney alongside neighbouring parts of Tower Hamlets, which are also perceived as part of the area due to historic ecclesiastical links. Shoreditch lies just north ...
in
East London East London is the part of London, England, east of the ancient City of London and north of the River Thames as it begins to widen. East London developed as London Docklands, London's docklands and the primary industrial centre. The expansion of ...
. The store gave away 1,989 copies of the film in reference to Blockbuster's entry year into the UK market. In 2019, Blockbuster lent its name to a
party game Party games are games that are played at social gatherings to facilitate interaction and provide entertainment and recreation. Categories include (explicit) icebreaker, parlour (indoor), picnic (outdoor), and large group games.Frankel, Lillia ...
published by Big Potato Games.


Online rentals


Brazil

In January 2006, Blockbuster Brazil also introduced an online rental service now featuring both DVD and Blu-ray plans. There were four Block plans available with prices ranging from R$34.90 to R$79.90. The 3-disc plan with unlimited exchanges was R$49.90/month. Unlike the U.S. service, there was no in-store disk exchange.


Movielink acquisition

On August 8, 2007, Blockbuster announced that it had reached an agreement to purchase
Movielink Movielink was a World Wide Web, web-based video on demand (VOD) and electronic sell-through (EST) service offering movies, television shows, and other videos for rental or purchase. Movielink drew its content offerings from the libraries of Paramo ...
. According to the 8-K filing by Blockbuster, the total purchase price was $6.6 million.


The Nordics

Blockbuster streaming service is still active in Nordic Countries, offering both unlimited streaming and 48-hour rental of films online. Several
Smart TV A smart TV, also known as a connected TV (CTV or, rarely, CoTV), is a traditional television set with integrated Internet and interactive Web 2.0 features that allow users to stream music and videos, browse the internet, and view photos. Smart T ...
s have the Blockbuster app pre-installed out-of-the-box, and it is available on a variety of streaming devices such as Google's Chromecast. In 2020, the rights to the Blockbuster brand moved to Nuuday, and to SF Anytime AB in 2023.


United Kingdom

Rentals cost £3.50 to £4.50 and lasted for five nights, usually from Monday to Friday due to the postal service. Late fees of £0.70 to £0.90 per disc applied if a disc was not returned on time. In May 2004, Blockbuster also introduced an online subscription service. The unlimited three-disc plan cost £14.99/month but did not allow in-store exchange, contrary to the U.S. service. Partial support for in-store exchange was added in April 2005 with the launch of an "OnlineXtra" service. This service cost £2 per month, required an online subscription to a disc plan, and added two extra discs sent by mail. The OnlineXtra discs could be exchanged in store, but the non-OnlineXtra discs could not. The program was discontinued in 2006 with no grandfathering, but an in-store-only variant of it resurfaced in early 2008. A "Click & Collect" service launched in September 2010 allowed the reservation of Blockbuster movies in store, but the store's regular rental fees applied until the company added in-store exchanges in May 2012. Support for game reservations was added in November 2011. In 2008, Blockbuster UK's website underwent an overhaul, with an online store; a retail store stock checker; improved search functionality; and a critically acclaimed layout. In-store pickup and exclusive titled were added in 2009. Some of the titles which had an exclusivity period at Blockbuster include Gran Torino, Changeling, Taken, and Knowing. Additionally, online rental downloads of Universal Pictures in the United Kingdom remains exclusive to Blockbuster. This provides an advantage to the rental company compared to its competitors HMV, Play, and LoveFilm. In January 2010, Blockbuster UK launched an online blog. Improved search algorithms, product pages, and social network links were added to the site in April 2010. Blockbuster UK aired a monthly ''BB Insider'' online video show from May 2010 to January 2011 and launched an iPhone App in September 2010. Throughout the year 2011, Blockbuster UK announced several price cuts along with a new Blockbuster loyalty card program. These price drops were followed by a price drop of the Blockbuster UK online pay per rent service. Although some Blockbuster UK advertisements claim that the company no longer charges late fees, the fine print and/or voiceover clarifies that rentals will be charged an extra pound for every additional night. A "Top Ticket" feature was added in April 2011, allowing monthly subscription customers to rent an additional movie at no extra charge and to receive it before other movies they request. Support for online sales of used movie and game discs was added in July 2011. The Blockbuster UK website was enhanced in September 2011. During the following month, a new TV section was added to the website. 3D Blu-rays were added to Blockbuster UK in February 2012. In May 2012, Blockbuster UK partnered with IGN to launch a new Blockbuster VIP Gamer loyalty program. On January 16, 2013, Blockbuster UK entered
administration Administration may refer to: Management of organizations * Management, the act of directing people towards accomplishing a goal: the process of dealing with or controlling things or people. ** Administrative assistant, traditionally known as a se ...
, appointing
Deloitte Deloitte is a multinational professional services network based in London, United Kingdom. It is the largest professional services network in the world by revenue and number of employees, and is one of the Big Four accounting firms, along wi ...
as company administrators, casting doubt over the future of their 528 stores in the country. An announcement was then made by Deloitte that 160 UK stores would close. On February 13, 2013, Deloitte announced a further 164 store closures, leaving 204 stores trading in the UK. The business was sold to restructuring firm the
Gordon Brothers Group Gordon Brothers Group is a retail focused investment firm that was founded in 1903 by Jacob Gordon. The firm has made headlines with its acquisition of Polaroid from bankruptcy in 2009 and its subsequent sale to Polish businessman Wiaczesław Smo ...
on March 23, 2013. On October 29, 2013, Gordon Brothers filed notice of intention to appoint an administrator. On November 28, 2013, Blockbuster UK officially entered administration for the second time, and by December 2013, all stores were closed, as no buyer for the chain was found.


United States

In 1997,
Enron Corporation Enron Corporation was an American energy, commodities, and services company based in Houston, Texas. It was led by Kenneth Lay and developed in 1985 via a merger between Houston Natural Gas and InterNorth, both relatively small regional compa ...
had entered the broadband market, constructing and purchasing thousands of miles of fiber optic cables throughout the United States. In 2001, Enron and Blockbuster Inc. attempted to create a 20-year deal to stream movies on demand over Enron's fiber optic network. However, the "heavily promoted" deal fell through, with Enron's shares dropping following the announcement. On August 11, 2004, Blockbuster introduced a
DVD-by-mail DVD-by-mail is a business model in which customers order DVDs and similar discs containing films, television shows, video games, and other media to rent, which are then delivery to the customer by mail. Generally, all interaction between the ren ...
service in the US to compete with the established market leader,
Netflix Netflix is an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple lang ...
. Blockbuster's US online operation started with around 10 warehouses; further expansions every year brought that number to 41, plus more than 1400 stores in the Blockbuster Online network. Most Blockbuster independent franchises did not honor the Total Access program. The company had 1.5 million subscribers at the end of the third quarter of 2006. Blockbuster's move to follow the business pattern with its online rentals as was established by Netflix prompted Netflix to sue Blockbuster for patent infringement. Blockbuster counter sued with a counterclaim alleging deceptive practices with its patent which it alleged was designed to maintain an illegal monopoly. The suits were eventually settled, and while the terms were not disclosed it was later reported that Netflix recorded a settlement payment from Blockbuster of $4.1 million (~$ in ) in the second quarter of 2007. Blockbuster offered several online movie rental plans. In some cities customers could add games to their movie rental queue as if they were included in their plan, but game rentals resulted in a separate additional fee which was not displayed or charged until the end of the billing cycle. Until July 26, 2007, Blockbuster offered and advertised unlimited free in-store exchanges of online rentals with all plans. Since then there were several changes back and forth with regard to this policy; in March 2010 customers were allowed a limited number of in-store exchanges. At the end of 2006, Blockbuster Total Access had 2.2 million customers, exceeding their original goal of 2 million, according to its website. After an aggressive media campaign that accounted for much of Blockbuster's $46.4 million (~$ in ) net loss in the first quarter of 2007, the Total Access subscriber base surpassed 3 million customers in total, marking the company's highest subscriber growth quarter ever. By 2009, however, the company was declining to provide figures when asked by ''
The Wall Street Journal ''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscriptio ...
''. On January 5, 2007, Southern Stores Inc., one of Blockbuster's largest franchise operators in the United States, filed a lawsuit in federal court alleging that, by introducing Blockbuster Online and Blockbuster Total Access, the rental chain has undercut the group's franchise agreement. On August 6, 2010, Blockbuster By Mail subscribers gained access to Blockbuster's library of console games, in addition to movies and television shows. On March 31, 2012, Blockbuster On Demand removed support from set-top box media players, including
Vudu Fandango at Home (formerly known as Vudu) is an American digital video store and streaming service owned by Fandango Media, a joint-venture between NBCUniversal and Warner Bros. Discovery. The company offers transactional video on demand re ...
, WDTV, and
Roku Roku ( ) is a brand of consumer electronics that includes streaming players, smart TVs (and their operating systems), as well as a free TV streaming service. The brand is owned by Roku, Inc., an American company. As of 2024, Roku is the U ...
. Supported devices now only included computers, Blu-ray players, select television sets, and cellular phones. On February 26, 2013, Roku, Inc. announced that Blockbuster On Demand was being launched on Roku's channel store. Supported devices now included computers, Blu-ray players, select television sets, cellular phones, and the Roku set-top box. In November 2013, Dish Network said its DVD-by-mail service would shut down by mid-December.


Advertising


Super Bowl

One of Blockbuster's most well-known
advertising campaign An advertising campaign or marketing campaign is a series of advertisement messages that share a single idea and theme which make up an integrated marketing communication (IMC). An IMC is a platform in which a group of people can group their ide ...
s was launched in 2002 during
Super Bowl XXXVI Super Bowl XXXVI was an American football game between the National Football Conference (NFC) champion St. Louis Rams and the American Football Conference (AFC) champion New England Patriots to decide the National Football League (NFL) champion ...
. It starred the voices of
James Woods James Howard Woods (born April 18, 1947) is an American actor. Known for fast-talking, intense roles on screen and stage, he has received numerous accolades, including three Emmy Awards, and a Golden Globe Award, as well as nominations for t ...
and
Jim Belushi James Adam Belushi (; born June 15, 1954) is an American actor and comedian. His television roles include ''Saturday Night Live'' (1983–1985), ''According to Jim'' (2001–2009), and '' Good Girls Revolt'' (2015–2016). Belushi appeared in fi ...
as Carl and Ray, a
rabbit Rabbits are small mammals in the family Leporidae (which also includes the hares), which is in the order Lagomorpha (which also includes pikas). They are familiar throughout the world as a small herbivore, a prey animal, a domesticated ...
and a
guinea pig The guinea pig or domestic guinea pig (''Cavia porcellus''), also known as the cavy or domestic cavy ( ), is a species of rodent belonging to the genus ''Cavia'', family Caviidae. Animal fancy, Breeders tend to use the name "cavy" for the ani ...
in a pet shop located across the road from a Blockbuster store. The first campaign ended in 2003. The Carl and Ray campaign started again in 2007 starting with a commercial in the first quarter of
Super Bowl XLI Super Bowl XLI was an American football game played between the American Football Conference (AFC) champion 2006 Indianapolis Colts season, Indianapolis Colts and the National Football Conference (NFC) champion 2006 Chicago Bears season, Chicag ...
.


Misleading advertising

In 2005, Blockbuster launched a marketing campaign describing changes in its late fees policy and offering "No Late Fees" on rentals. The program sparked investigations and charges of misrepresentation in 48 states and the District of Columbia: state attorneys general including
Bill Lockyer William Westwood Lockyer (born May 8, 1941) is an American politician and lawyer from the state of California. A Democrat, he served in both houses of the state legislature, having been a member of the California State Assembly from 1973 to 19 ...
of California,
Greg Abbott Gregory Wayne Abbott ( ; born November 13, 1957) is an American politician, attorney, and jurist who has served since 2015 as the 48th governor of Texas. A member of the Republican Party (United States), Republican Party, he served from 2002 to ...
of Texas, and
Eliot Spitzer Eliot Laurence Spitzer (born June 10, 1959) is an American politician and attorney who served as the 54th governor of New York from 2007 until his resignation in 2008 after a prostitution scandal. A member of the Democratic Party, he was also ...
of New York argued that customers were being automatically charged the full purchase price of late rentals and a restocking fee for rentals returned after 30 days. In a settlement, Blockbuster agreed to reimburse the states the cost of their investigation, clarify communication to customers on the terms of the program, and offer reimbursement to customers charged fees prior to the clarification. New Jersey filed a separate lawsuit and was not a party to the settlement. The 2005 controversy came after a related lawsuit settled in 2002 in Texas. That lawsuit, alleging exorbitant late fees, led the company to pay $9.25 million in attorney fees and offer $450 million in late fee refund coupons (which were rent-one get-one-free coupons, and thus required the customer to make an initial expenditure). The company estimated that the coupons would ultimately cost about $45 million depending on the redemption rate; an attorney for the plaintiffs estimated the final cost at closer to $100 million at a redemption rate of about 20% (calculated based on a similar case in Michigan). Such corrections were also sent to international stores such as those in Canada to prevent further lawsuits. Blockbuster reintroduced late fees in the United States in 2010 under the name of "Additional Daily Rates". With this pricing scheme, rentals were once again limited to a certain number of days and accrued pay-per-day rates after the days allocated are exceeded.


Presidents and CEOs

* John F. Antioco, CEO: 1997–2007 *
James W. Keyes James W. Keyes (born March 17, 1955) is an American businessman who is the chairman of Wild Oats Marketing LLC. Previously, Keyes served as chief executive officer (CEO) of 7-Eleven and was the chairman and CEO of Blockbuster (retailer), Blockb ...
, CEO: 2007–2011 * Michael Kelly, president: 2011–2015


See also

*
Dish Network DISH Network L.L.C., often referred to as DISH, an abbreviation for Digital Sky Highway, is an American provider of satellite television and IPTV services and wholly owned subsidiary of EchoStar Corporation. The company was originally establ ...
*
Family Video Family Video Movie Club Inc. was an American brick and mortar video rental chain serving the United States and Canada. It was the flagship business of the Family Owned, family-owned company Highland Ventures, which is Headquarters, headquarter ...
* Gamerang *
Hollywood Video Hollywood Entertainment Corp., more commonly known as Hollywood Video, was an American Video rental shop, video rental store chain based in Wilsonville, Oregon. Founded by Mark Wattles in 1988, the chain would quickly expand following the compa ...
*
Movie Gallery Movie Gallery, Inc. was an American movie and game rental company based in Wilsonville, Oregon. With a total of 4,749 stores at its peak, it was the second largest video retailer in the United States and Canada, behind Blockbuster Video. The ...
*
Netflix Netflix is an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple lang ...
*
Retail apocalypse The retail apocalypse refers to the closing of numerous brick-and-mortar retail stores in the United States, especially those of large chains, beginning in the 2010s and accelerating due to the mandatory closures during the COVID-19 pandemic. In ...
*
List of retailers affected by the retail apocalypse The following retailers in the United States have all either closed or announced plans to close large numbers of retail locations, since 2010, during a time period labelled a "retail apocalypse" by media, accelerated by both the increase in online ...


References

Informational notes Citations


External links

* {{Authority control Franchises Home video companies of the United States Video rental services Defunct retail companies of the United States Defunct retail companies of Canada Defunct companies based in Texas Companies based in Dallas American companies established in 1985 American companies disestablished in 2020 Canadian companies established in 1990 Retail companies established in 1985 Retail companies disestablished in 2020 2011 disestablishments in Canada Companies formerly listed on the New York Stock Exchange Companies that filed for Chapter 11 bankruptcy in 2010 Companies that have entered administration in the United Kingdom Companies that have filed for Chapter 15 bankruptcy Dish Network Former Viacom subsidiaries 1994 mergers and acquisitions 2011 mergers and acquisitions EchoStar 1999 initial public offerings Entertainment companies based in Texas