Results-based management (RBM) is a tool for monitoring and managing the implementation of strategy. It in many respects is similar to the

Logical framework approach The Logical Framework Approach (LFA) is a methodology mainly used for designing, monitoring, and evaluating international development projects. Variations of this tool are known as Goal Oriented Project Planning (GOPP) or Objectives Oriented Proje ...

, a strategy implementation tool used extensively by

Non-governmental organization A non-governmental organization (NGO) or non-governmental organisation (see spelling differences) is an organization that generally is formed independent from government. They are typically nonprofit entities, and many of them are active in h ...

Process

RBM is an example of a tool used for

strategic control Strategic control is the process used by organizations to control the formation and execution of strategic plans; it is a specialised form of management control, and differs from other forms of management control (in particular from operational con ...

. It uses

feedback Feedback occurs when outputs of a system are routed back as inputs as part of a chain of cause-and-effect that forms a circuit or loop. The system can then be said to ''feed back'' into itself. The notion of cause-and-effect has to be handled ...

loops to help managers monitor and then (hopefully) achieve strategic goals. These goals may take the form of physical outputs, organizational or behavioral changes, workflow changes, or form contribution to some other higher level goal. Information (evidence) of the actual results is used for

accountability Accountability, in terms of ethics and governance, is equated with answerability, blameworthiness, liability, and the expectation of account-giving. As in an aspect of governance, it has been central to discussions related to problems in the publ ...

report A report is a document that presents information in an organized format for a specific audience and purpose. Although summaries of reports may be delivered orally, complete reports are almost always in the form of written documents. Usage In ...

ing, communication and to feedback into the design, resourcing and delivery of projects and operational activities. During the design of an RBM system all people and

organizations An organization or organisation (Commonwealth English; see spelling differences), is an entity—such as a company, an institution, or an association—comprising one or more people and having a particular purpose. The word is derived from ...

(actors) who contribute directly or indirectly to the result, map out their

business process A business process, business method or business function is a collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a parti ...

es,

products Product may refer to: Business * Product (business), an item that serves as a solution to a specific consumer problem. * Product (project management), a deliverable or set of deliverables that contribute to a business solution Mathematics * Produ ...

and

service Service may refer to: Activities * Administrative service, a required part of the workload of university faculty * Civil service, the body of employees of a government * Community service, volunteer service for the benefit of a community or a pu ...

s, showing how they contribute to the outcomes being pursued, and this information is used to identify appropriate measures of progress. Results Based Management has been shown to have strong similarities in its design and use to the

third-generation balanced scorecard In business performance management, a third-generation balanced scorecard is a version of the traditional balanced scorecard, a structured report, supported by proven design methods and automated tools, that can be used by managers to keep track of ...

Usage of RBM

The framework is largely used in government and charitable organisations, where purely financial measures are not the key drivers and there is no competition to benchmark against, such as the

United Nations The United Nations (UN) is an intergovernmental organization whose stated purposes are to maintain international peace and international security, security, develop friendly relations among nations, achieve international cooperation, and be ...

and the

International Committee of the Red Cross The International Committee of the Red Cross (ICRC; french: Comité international de la Croix-Rouge) is a humanitarian organization which is based in Geneva, Switzerland, and it is also a three-time Nobel Prize Laureate. State parties (signato ...

. However, it has also started to be used in semi-commercial organisations such as the

Asian Development Bank The Asian Development Bank (ADB) is a regional development bank established on 19 December 1966, which is headquartered in the Ortigas Center located in the city of Mandaluyong, Metro Manila, Philippines. The bank also maintains 31 field office ...

. At the United Nations, an in-depth results-based approach to programme development and implementation across the majority of all agencies has been applied since 2000, based on the UN Secretary-General Kofi Annan’s reform programme of 1997. Results-based budgeting, which is the term for RBM throughout the UN Secretariat, was first applied in the planning of the biennium 2002-2003 and in all programming cycles thereafter.See a comprehensive review from 2006 of the UN's results-based budgeting reform by the UN's

Joint Inspection Unit The Joint Inspection Unit (JIU) is a United Nations unit established by resolution 31/192 of 22 December 1976 of the General Assembly of the United Nations. Its objective is to enhance the efficiency of the administrative and financial functioning o ...

Key steps

# Assess: What is the current situation? # Think: What caused it? Who is involved? # Envision: What are we going to achieve? # Plan: How are we going to do it? With whom? When? With what resources? # Do: Get it done. How is it going? Do we need to adapt? # Review: What went well/badly? What can we learn for next time?

References

{{Reflist Strategic management

Process

Usage of RBM

Key steps

See also

References