Kura is a
contact centre company based in
Glasgow
Glasgow ( ; sco, Glesca or ; gd, Glaschu ) is the most populous city in Scotland and the fourth-most populous city in the United Kingdom, as well as being the 27th largest city by population in Europe. In 2020, it had an estimated popul ...
, Scotland.
They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.
History
''Kura'' currently operates with sites in Glasgow, Scotland and Sunderland, North East England.
Kura announced on 28 June 2018 that they have expanded and acquired a business in Durban, South Africa.
Accreditations
''Kura'' are members of the
National Outsourcing Association. Inisoft are a technology partner of telecom equipment provider,
Avaya
Avaya Holdings Corp., often shortened to Avaya (), is an American multinational technology company headquartered in Durham, North Carolina, that provides cloud communications and workstream collaboration services. The company's platform includ ...
.
References
External links
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{{DEFAULTSORT:Kura (company)
Call centre companies
Service companies of Scotland
Companies based in Glasgow
Telecommunications companies established in 1991
Business services companies established in 1991
1991 establishments in Scotland