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Rentokil Initial is a British business services group based in
Crawley Crawley () is a large town and borough in West Sussex, England. It is south of London, north of Brighton and Hove, and north-east of the county town of Chichester. Crawley covers an area of and had a population of 106,597 at the time of th ...
, England. It was founded in 1925 as a pest-control business but subsequently expanded and diversified, in part through organic growth under the leadership of Sir
Clive Thompson Clive Thompson may refer to: *Clive Thompson (businessman) (born 1943), Deputy Chairman of Strategic Equity Capital *Clive Thompson (journalist) Clive Thompson (born 30 October 1968) is a Canadian freelance journalist, blogger, and science and t ...
in the 1980s and 1990s, and in part, through the acquisition of BET plc in 1996, into a business delivering a wide range of facilities management services. It is listed on the
London Stock Exchange London Stock Exchange (LSE) is a stock exchange in the City of London, England, United Kingdom. , the total market value of all companies trading on LSE was £3.9 trillion. Its current premises are situated in Paternoster Square close to St Pau ...
and is a constituent of the
FTSE 100 Index The Financial Times Stock Exchange 100 Index, also called the FTSE 100 Index, FTSE 100, FTSE, or, informally, the "Footsie" , is a share index of the 100 companies listed on the London Stock Exchange with (in principle) the highest market ...
.


History

The company was founded in 1925 by
Harold Maxwell-Lefroy Harold Maxwell-Lefroy (20 January 1877 – 14 October 1925) was an English entomologist. He served as a Professor of Entomology at Imperial College London and as the second Imperial Entomologist to India. He left India after the death of two of h ...
, Professor of
entomology Entomology () is the science, scientific study of insects, a branch of zoology. In the past the term "insect" was less specific, and historically the definition of entomology would also include the study of animals in other arthropod groups, such ...
at
Imperial College, London Imperial College London (legally Imperial College of Science, Technology and Medicine) is a public research university in London, United Kingdom. Its history began with Prince Albert, consort of Queen Victoria, who developed his vision for a cu ...
, who had been investigating ways to kill
death watch beetle The deathwatch beetle (''Xestobium rufovillosum'') is a species of woodboring beetle that sometimes infests the structural timbers of old buildings. The adult beetle is brown and measures on average long. Eggs are laid in dark crevices in old w ...
s that had infested
Westminster Hall The Palace of Westminster serves as the meeting place for both the House of Commons of the United Kingdom, House of Commons and the House of Lords, the two houses of the Parliament of the United Kingdom. Informally known as the Houses of Parli ...
in the
Palace of Westminster The Palace of Westminster serves as the meeting place for both the House of Commons of the United Kingdom, House of Commons and the House of Lords, the two houses of the Parliament of the United Kingdom. Informally known as the Houses of Parli ...
. Lefroy and his assistant produced an anti-
woodworm A woodworm is the wood-eating larva of many species of beetle. It is also a generic description given to the infestation of a wooden item (normally part of a dwelling or the furniture in it) by these larvae. Types of woodworm Woodboring beetle ...
fluid called ''Ento-Kill Fluids'' ("ento" coming from the Greek word for insect, ἔντομον entomon). That year he tried to register the name ''Entokill'', but owing to existing trademarks, he chose ''Rentokil'' instead, and this became the name of his company, Rentokil Ltd. The founder Lefroy was killed in a laboratory when an experiment produced poisonous fumes.


British Ratin

British Ratin was established in 1927 as a pest control company by its Danish owner Sophus Berendsen A/S; the company used a bacillus developed by a Danish scientist George Neumann to control rats and mice. Demand for pest control services began extending beyond rodent control to insect control. British Ratin made its first acquisition, Chelsea Insecticides Ltd, in 1940. In 1957 British Ratin acquired Rentokil, and the combined businesses continued to use the Rentokil name, becoming Rentokil Laboratories Ltd. in 1960.


Rentokil Group plc

Rentokil Group plc was listed on the
London Stock Exchange London Stock Exchange (LSE) is a stock exchange in the City of London, England, United Kingdom. , the total market value of all companies trading on LSE was £3.9 trillion. Its current premises are situated in Paternoster Square close to St Pau ...
in 1969. Sophus Berendsen A/S retained a 50% holding in the group until the late 1990s. For many years Rentokil Initial achieved growth of about 20% each year under the leadership of then
CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
, Sir
Clive Thompson Clive Thompson may refer to: *Clive Thompson (businessman) (born 1943), Deputy Chairman of Strategic Equity Capital *Clive Thompson (journalist) Clive Thompson (born 30 October 1968) is a Canadian freelance journalist, blogger, and science and t ...
: during this period Rentokil Initial was voted "Britain's most admired" company.


Rentokil Initial plc

In 1996, following the hostile takeover of its much larger competitor BET plc, the company became Rentokil Initial. The acquisition included the "Initial" laundry and washroom services business (founded in 1903).The rentokil initial now providing various services from laundry to washroom hygiene products. The "Initial" name originated as every towel was marked with the customer's initials, which ensured that customers only received their own towels.


Recent history

Thompson relinquished the CEO role to James Wilde, with Thompson taking up the chairman's role, in January 2003. Thompson and Wilde both left the company in 2004, when the leadership was transferred to Brian McGowan as Chairman (appointed in 2004) and Doug Flynn as CEO (appointed in 2005). They made a number of structural changes to the company, including the closure of the main offices at Felcourt, near
East Grinstead East Grinstead is a town in West Sussex, England, near the East Sussex, Surrey, and Kent borders, south of London, northeast of Brighton, and northeast of the county town of Chichester. Situated in the extreme northeast of the county, the civ ...
, relocating them to Belgrave House, Victoria, Central London and City Place,
Gatwick Gatwick Airport (), also known as London Gatwick , is a major international airport near Crawley, West Sussex, England, south of Central London. In 2021, Gatwick was the third-busiest airport by total passenger traffic in the UK, after Hea ...
. They also presided over a succession of profit warnings, mainly as a result of the problematic integration of the 2006 acquisition of Target Express into the existing City Link business. The Rentokil Tropical Plants business, which had expanded to be an international brand through the acquisition of numerous smaller plant rental companies around the world, was rebranded as Ambius. In 2006, the Company decided to close its UK Initial laundry business, mainly due to the ageing property and plant that the business operated (which had been part of the BET acquisition) and the high cost of modernisation. That year, the company also bought Ademco Security Group and planned to expand across Asia. They sold the company in 2010. The company temporarily left the FTSE 100 index in 2007. Rentokil strengthened its foothold in the US residential pest control market in 2006, when it acquired the Reading, Pennsylvania-based J.C. Ehrlich Co, Inc., the fourth-largest and largest privately held pest control company in the US. In the following year Rentokil sold the Initial Fire, Electronic Security and staffed guarding businesses, previously known as Shorrock, to
United Technologies Corporation United Technologies Corporation (UTC) was an American multinational conglomerate headquartered in Farmington, Connecticut. It researched, developed, and manufactured products in numerous areas, including aircraft engines, aerospace systems ...
. However, in 2010, Rentokil Initial acquired Knightsbridge Guarding Ltd and Perception LLP to re-enter the staffed security/reception staffing business, to complement the existing cleaning, washroom, Ambius and pest control businesses. In March 2008 the company came under the leadership of Chairman John McAdam and CEO Alan Brown, who had respectively served as CEO and
CFO The chief financial officer (CFO) is an officer of a company or organization that is assigned the primary responsibility for managing the company's finances, including financial planning, management of financial risks, record-keeping, and financ ...
at ICI: the pair are famous for the breakup and sale of ICI to
Akzo Nobel Akzo Nobel N.V., stylized as AkzoNobel, is a Dutch multinational company which creates paints and performance coatings for both industry and consumers worldwide. Headquartered in Amsterdam, the company has activities in more than 80 countries ...
. In February 2011, the company acquired the Fumigation & Pest Control, Water Treatment & Hygiene and Fire Safety & Prevention businesses of Santia, formerly
Connaught plc Connaught plc was a company in the United Kingdom, operating in the social housing, public sector and compliance markets. A constituent of the FTSE 250 Index, it went into administration in October 2010. History The business was founded by Wil ...
, for £5.6m. In 2012, Rentokil acquired Western Exterminator Company for US$99.6 million, extending its services to the west coast of the US, making Rentokil the third largest pest control company in the USA. The City Link division had continued to make losses, and although these had reduced following major management/structural changes, the company was disposed of in April 2013 to
Better Capital Better Capital is a British Private equity firm founded by Jon Moulton in 2009. Investments Better Capital has had investments in the following companies: * City Link (in administration, December 2014) * Everest * Fairline Boats (sold to Wessex ...
plc for £1. On 1 August 2013, the company announced that CEO Alan Brown would be stepping down and would be replaced by Andy Ransom on 1 October. Ransom had previously been MD of the company's West region. On 28 February 2014, the company sold its facilities management business for £250m to
Interserve Interserve is a British construction and support services business based in Reading, Berkshire, which went into administration in 2019 and which is expected to be wound up in 2024. At that time, the group generated revenue of £2.2 billion and h ...
. On 16 December 2016, the company announced a future joint venture with CWS-boco International GmbH. In March 2017, the company announced a joint venture with PCI of India to create the largest pest control company in India. On 21 April 2017, Rentokil was awarded the
Queen's Award for Enterprise The Queen's Awards for Enterprise is an awards programme for British businesses and other organizations who excel at international trade, innovation, sustainable development or promoting opportunity (through social mobility). They are the highest ...
- International Trade 2017. This was followed by The Queen's Award for Enterprise for Innovation in 2018, recognising the company's leadership position in digital innovation, in particular its RADAR and PestConnect systems. In 2020, a further Queen's Award for Enterprise for Innovation for Lumnia, the world's first commercial range of insect light traps that use LED lighting rather than traditional fluorescent tubes, reducing energy usage by up to 70%. In 2018, Rentokil Initial plc announced a new partnership with
Cool Earth Cool Earth is a UK-based international NGO that protects endangered rainforest in order to combat global warming, protect ecosystems and to provide employment for local people. The organisation receives its income through business partnerships, ...
to support its work in Papua New Guinea, protecting around 1,000 acres of rainforest and so preventing the release of at least 228,000 tonnes of emissions, equivalent to the company's entire
carbon footprint A carbon footprint is the total greenhouse gas (GHG) emissions caused by an individual, event, organization, service, place or product, expressed as carbon dioxide equivalent (CO2e). Greenhouse gases, including the carbon-containing gases carbo ...
. In 2019, the company announced a new initiative to use unclaimed shareholder dividends and unclaimed shares to fund charitable causes. A new fund, named Rentokil Initial Cares, was established. In the same year, it was awarded Britain's Most Admired Company for Diversity & Inclusion and topped the league table of the UK's Best Workplaces in the private sector, according to data released by the world's biggest job site,
Indeed Indeed is an American worldwide employment website for job listings launched in November 2004. It is an independent subsidiary of multinational holding Recruit (company), Recruit Co. Ltd. It is co-headquartered in Austin, Texas, and Stamford, Co ...
. In December 2021, Rentokil announced that it would acquire
Terminix Terminix International Company, L.P. is one of the largest pest control companies in the world, operating in 47 states in the United States and 22 countries around the world. It is a subsidiary of England-based Rentokil Initial. History In 1927, ...
for $6.7 billion, which was occurred on 12 October 2022. In April 2022, Rentokil North America acquired JP Pest Services which operates throughout
New England New England is a region comprising six states in the Northeastern United States: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. It is bordered by the state of New York to the west and by the Canadian provinces ...
.


Brands

The company's divisions operate under four global brands: Rentokil, Initial, Steritech and Ambius. Additionally, the company continues to operate local brands under the names of acquired businesses which have a familiar brand name in their markets, such as Western Exterminator and
Terminix Terminix International Company, L.P. is one of the largest pest control companies in the world, operating in 47 states in the United States and 22 countries around the world. It is a subsidiary of England-based Rentokil Initial. History In 1927, ...
.


References


External links

* {{Authority control Business services companies of the United Kingdom Companies listed on the London Stock Exchange Companies listed on the New York Stock Exchange Companies based in Surrey Camberley Business services companies established in 1925 British companies established in 1925 Pest control companies Private providers of NHS services 1925 establishments in England 1960s initial public offerings