Remedy Corporation was a
software
Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work.
At the lowest programming level, executable code consists ...
company
A company, abbreviated as co., is a Legal personality, legal entity representing an association of people, whether Natural person, natural, Legal person, legal or a mixture of both, with a specific objective. Company members share a common p ...
that produced the Action Request System and various
applications
Application may refer to:
Mathematics and computing
* Application software, computer software designed to help the user to perform specific tasks
** Application layer, an abstraction layer that specifies protocols and interface methods used in a c ...
therein. It is one of the biggest and oldest names in
ITSM
Information technology service management (ITSM) is the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers.
Differing from more technology-or ...
software. Remedy is now the Service Management Business Unit of
BMC Software.
History
Remedy Corporation was founded in 1990 by Doug Mueller, Dave Mahler, and
Larry Garlick
Larry Garlick is an American businessman who founded and served as the CEO of Remedy Corporation, a software company that produced the Action Request System.
Education
Garlick earned a Bachelor of Science in Engineering and Master of Science i ...
, who was the
CEO
A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
until 2001. The company went public in 1995 and in 1996 was named by ''Business Week'' as the "Number 1 Top Hot Growth Company in America."
In 2001, competitor
Peregrine Systems
Peregrine Systems, Inc. was an enterprise software company, founded in 1981, that sold enterprise asset management, change management, and ITIL-based IT service management software. Following an accounting scandal and bankruptcy in 2003, Peregri ...
, purchased the company for $1.2 billion in cash and stock. On September 22, 2002, Peregrine and its wholly owned subsidiary, Peregrine Remedy, Inc., filed for voluntary protection under Chapter 11 of the United States Bankruptcy Code.
[
] Two months after
accounting irregularities
An accounting irregularity is an entry or statement that does not conform to the normal laws, practises and rules of the accounting profession, having the deliberate intent to deceive or defraud. Accounting irregularities can consist of intentiona ...
forced Peregrine Systems into
bankruptcy
Bankruptcy is a legal process through which people or other entities who cannot repay debts to creditors may seek relief from some or all of their debts. In most jurisdictions, bankruptcy is imposed by a court order, often initiated by the debtor ...
, it sold the Remedy business unit to
BMC Software. Remedy was then known as ''Remedy, a BMC Software Company'' until 2004, when it became known as the ''Service Management Business Unit''.{{Citation needed, date=July 2020
References
External links
Remedy IT Service ManagementBMCARSList- an independent community of ARSystem Users
Remedies for Remedy - User contributed news and information gathering site about Remedy AR System.
BMC Helix Remedy force expert] - Remedyforce Features
Software companies based in California
Software companies of the United States
IT service management