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Rite Aid Corporation is an American drugstore chain based in Philadelphia, Pennsylvania. It was founded in 1962 in Scranton, Pennsylvania, by Alex Grass under the name Thrift D Discount Center. The company ranked No. 148 in the
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune'' magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along ...
list of the largest United States corporations by total revenue. Rite Aid began in 1962, opening its first store in Scranton, Pennsylvania; it was called Thrift D Discount Center. After several years of growth, Rite Aid adopted its current name and debuted as a public company in 1968. Rite Aid is publicly traded on the New York Stock Exchange under the symbol RAD. In late 2015, Walgreens announced that it would acquire Rite Aid for $17.2 billion pending approval. However, on June 29, 2017, over fear of antitrust regulations, Walgreens Boots Alliance announced it would buy roughly half of Rite Aid's stores for $5.18 billion. On September 19, 2017, the
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) antitrust law and the promotion of consumer protection. The FTC shares jurisdiction ov ...
(FTC) approved a fourth deal agreement for Walgreens to purchase 1,932 stores from Rite Aid for $4.38 billion total.


History

Alex Grass founded the Rite Aid chain in Scranton, Pennsylvania, in September 1962, after marrying into Harrisburg Pennsylvania's Lehrman family in the early 1950s. The first store was called Thrift D Discount Center. The store expanded into five additional states in 1965 and went public as Rite Aid in 1968. It moved to the New York Stock Exchange in 1970. Rite Aid is one of
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune'' magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along ...
's Largest U.S. Corporations.


Growth and acquisitions

Ten years after its first store opened, Rite Aid operated 267 locations in 10 states. In 1981, Rite Aid became the third-largest retail drugstore chain in the country. 1983 marked a sales milestone of $1 billion. A 420-store acquisition along the east coast expanded Rite Aid's holdings beyond 2,000 locations. A large number of acquisitions brought the chain to the state of Michigan in 1984. These were of Grand Rapids, Michigan-based Muir Drug and Remes Drug, along with Lippert Pharmacy of Lowell and Herrlich Drug of Flint; one year later, Rite Aid opened stores in
Lansing, Michigan Lansing () is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2020 census placed the city's population at 112,644, making ...
through the acquisition of State Vitamin. Expansion into Ohio began in 1987 through the acquisition of Cleveland-based Gray Drug. Among the companies acquired was
Baltimore, Maryland Baltimore ( , locally: or ) is the most populous city in the U.S. state of Maryland, fourth most populous city in the Mid-Atlantic, and the 30th most populous city in the United States with a population of 585,708 in 2020. Baltimore was ...
's
Read's Drug Store Read's Drug Store was a chain of stores based in Baltimore, Maryland. Read's Drug Store was founded by William Read. He sold it to the Nattans family in 1899. The downtown store was constructed in 1934 by Smith & May, Baltimore architects also re ...
. On April 10, 1989, Peoples Drug's 114 unit Lane Drug of Ohio was purchased by Rite Aid. Rite Aid acquired twenty-four Hook's Drug Stores stores in 1994, selling nine of those stores to Perry Drug Stores, a Michigan-based pharmacy chain. One year later, Rite Aid acquired 224 stores from Perry, thus expanding its presence in Michigan even further. In 1996, Rite Aid acquired Thrifty PayLess, a 1,000-store
West Coast West Coast or west coast may refer to: Geography Australia * Western Australia *Regions of South Australia#Weather forecasting, West Coast of South Australia * West Coast, Tasmania **West Coast Range, mountain range in the region Canada * Britis ...
chain. The acquisition of Thrifty PayLess included the
Northwest The points of the compass are a set of horizontal, radially arrayed compass directions (or azimuths) used in navigation and cartography. A compass rose is primarily composed of four cardinal directions—north, east, south, and west—each sep ...
-based Bi-Mart membership discount stores, which was sold off in 1998. Acquisitions of Harco, Inc. and K&B, Inc. brought Rite Aid into the Gulf Coast area. In the 1990s, Rite Aid partnered with Carl Paladino's
Ellicott Development Co. Ellicott Development Co. is an American property management, leasing and development real estate firm based in Buffalo, New York and led by CEO William Paladino. The company's asset base includes residential, commercial, hotels, parking garages, a ...
to expand the company's presence in upstate New York. Breidenbach, Michelle (October 10, 2010)
How Carl Paladino built his Rite-Aid empire
''The Post-Standard'' (Syracuse, New York). Retrieved 2010-10-10.
On August 23, 2006, the ''Wall Street Journal'' announced that Rite Aid would acquire 1,858 Eckerd Pharmacy and Brooks Pharmacy stores from Jean Coutu for US$3.4 billion. The deal closed on June 4, 2007. Rite Aid announced that the two chains would be converted to the Rite Aid name, retiring the 109-year-old Eckerd banner. The merger was signed and completed as of June 4, 2007, with all remaining Eckerd stores converted to Rite Aid by the end of September 2007. In 2015, Rite Aid purchased EnvisionRx, a pharmacy benefit manager, which owns subsidiary PBMs MedTrak, Connect Health Solutions, and Smith Premier Services.


Partnerships

General Nutrition Corporation ( GNC) and Rite Aid formed a partnership in January 1999, bringing GNC mini-stores within the Rite Aid pharmacies. A partnership with drugstore.com in June 1999 allowed customers of Rite Aid to place medical prescription orders online for same-day, in-store pickup. In March 2018, Walgreens and Rite Aid agreed to a $4.3 billion deal for Walgreens to purchase 1,932 Rite Aid locations and 3 distribution centers. Amazon announced in June 2019, that Amazon shoppers will be able to pick up their purchases at designated counters inside more than 100 Rite Aid stores across the US. The new service is called Counter and launches in the US after finding success in the UK with the Next clothing chain and in Italy with Giunti Al Punto Librerie, Fermopoint and SisalPay stores. In May of 2022, Rite Aid partnered with Homeward, a rural home care startup. Under this partnership, Medicare-eligible customers will be directed to Homeward's clinical services and will have access to Homeward mobile care units.


Company troubles

In the late 1990s, Rite Aid performed poorly, and its stock dropped precipitously from $30 to $4.40 At this time,
Mary Sammons Mary F. Sammons (born 1946) is an American businesswoman who formerly served as the CEO, and is the former chairperson, of Rite Aid. She was formerly the president and CEO of Fred Meyer. Biography Mary F. Sammons was born in 1946 and hails from ...
, of
Fred Meyer Fred Meyer is an American chain of hypermarket superstores founded in 1922 in Portland, Oregon, USA, by Fred G. Meyer. The stores are found in the northwest U.S., within the states of Oregon, Washington, Idaho, and Alaska. The company merged w ...
, was tapped by Leonard Green, of Leonard Green & Partners to become President/COO. She went on to become CEO in 2003. In July 2001, Rite Aid agreed to improve their pharmacy complaint process by implementing a new program to respond to consumer complaints. On July 25, 2004, Rite Aid agreed to pay $7 million to settle allegations that the company had submitted false prescription claims to United States government health insurance programs. In August 2007, Rite Aid acquired approximately 1,850 Brooks and Eckerd Stores throughout the United States in hopes of improving their accessibility to a wider range of consumers. On December 21, 2007, '' The New York Times'' reported that Rite Aid had record-breaking losses that year, despite the acquisition of the Brooks and Eckerd chains. The following fiscal quarter saw an increase in revenue but a sharp fall in net income as Rite Aid began the integration process. Rite Aid shares fell over 75% between September 2007 and September 2008, closing at a low of $0.98 on September 11, 2008. Rite Aid shares subsequently dropped to $0.20 on March 6, 2009, the all-time low . Rite Aid had a major accounting scandal that led to the departure (and subsequent jail time) of several top ranking executives, including CEO Martin Grass. After serving six years in prison, Martin Grass was released on January 18, 2010. Founder Alex Grass died of cancer on August 27, 2009. In June 2010, John Standley was promoted from Chief Operating Officer to chief executive officer, with former CEO Mary Sammons retaining her position as chairperson; Ken Martindale, previously co-president of Pathmark, was named Chief Operating Officer. In October 2018, a former Rite Aid vice president of advertising and two co-owners of Nuvision Graphics Inc. pleaded guilty to in a $5.7 million kick-back scheme defrauding Rite Aid.


Surveillance practices

In July 2020, the Reuters news agency reported that during the 2010s Rite Aid had deployed
facial recognition Facial recognition or face recognition may refer to: * Face detection, often a step done before facial recognition * Face perception, the process by which the human brain understands and interprets the face * Pareidolia, which involves, in part, se ...
video surveillance systems and components from FaceFirst, DeepCam LLC, and other vendors at some retail locations in the United States. Cathy Langley, Rite Aid's vice president of asset protection, used the phrase "feature matching" to refer to the systems, a technical term related to the process of image feature extraction in the field of artificial intelligence for video surveillance, and said that usage of the systems resulted in less violence and organized crime in the company's stores, while former vice president of asset protection Bob Oberosler emphasized improved safety for staff and a reduced need for the involvement of
law enforcement organizations Law is a set of rules that are created and are enforceable by social or governmental institutions to regulate behavior,Robertson, ''Crimes against humanity'', 90. with its precise definition a matter of longstanding debate. It has been vario ...
. In a 2020 statement to Reuters in response to the reporting, Rite Aid said that it had ceased using the facial recognition software and switched off the cameras. According to director Read Hayes of the National Retail Federation Loss Prevention Research Council, which in 2018 called facial recognition technology "a promising new tool" worth evaluating, Rite Aid's surveillance program was either the largest or one of the largest programs in retail. The Home Depot, Menards, Walmart, and
7-Eleven 7-Eleven, Inc., stylized as 7-ELEVE, is a multinational chain of retail convenience stores, headquartered in Dallas, Texas. The chain was founded in 1927 as an ice house storefront in Dallas. It was named Tote'm Stores between 1928 and 1946. A ...
are among other US retailers also engaged in pilot programs or deployments of facial recognition technology. Of the stores examined by Reuters, those in communities where people of color made up the largest racial or ethnic group were three times as likely to have the technology installed, raising concerns related to the substantial history of racial segregation and racial profiling in the United States. Rite Aid said that the selection of locations was "data-driven", based on the theft histories of individual stores, local and national crime data, and site infrastructure.


Customer loyalty and rewards programs

The wellness+ card is Rite Aid's free shopping rewards card that started nationwide on April 18, 2010. It became a part of the newly launched
American Express American Express Company (Amex) is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was found ...
-backed
Plenti Plenti was an American rewards program created by American Express in 2015; the program ended in 2018. Plenti enabled users to earn points at one retailer and use them at another retailer enrolled in the program. History Plenti launched on May 4, ...
rewards program in May 2015. Rite Aid introduced wellness+ BonusCash on January 1, 2018. Customers can no longer earn
Plenti Plenti was an American rewards program created by American Express in 2015; the program ended in 2018. Plenti enabled users to earn points at one retailer and use them at another retailer enrolled in the program. History Plenti launched on May 4, ...
points; instead, they earn BonusCash that can only be redeemed at Rite Aid. However, Rite Aid would remain a part of the Plenti rewards program, which would end on July 10, 2018. After
Plenti Plenti was an American rewards program created by American Express in 2015; the program ended in 2018. Plenti enabled users to earn points at one retailer and use them at another retailer enrolled in the program. History Plenti launched on May 4, ...
was discontinued Rite Aid re-introduced the wellness+ program.


Merger with Eckerd and Brooks

On August 23, 2006, the ''Wall Street Journal'' announced that Rite Aid would be buying the
Eckerd Pharmacy Eckerd Corporation was an American drug store chain that was headquartered in Largo, Florida, and toward the end of its life, in Warwick, Rhode Island. The chain had approximately 2,800 stores in 23 states as far west as Arizona. In November 199 ...
and Brooks Pharmacy chains (
Brooks Eckerd Pharmacy Eckerd Corporation was an American drug store chain that was headquartered in Largo, Florida, and toward the end of its life, in Warwick, Rhode Island. The chain had approximately 2,800 stores in 23 states as far west as Arizona. In November 199 ...
) from the Quebec-based Jean Coutu Group for US$3.4 billion, and merging the two chains into one dominant pharmacy system. The company's shareholders overwhelmingly approved the merger on January 18, 2007. After some store closures and the conversion of the two chains was completed, Rite Aid became the dominant drug store retailer in the Eastern U.S., and the third largest drug retailer nationwide (behind the faster-growing Walgreens and
CVS CVS may refer to: Organizations * CVS Health, a US pharmacy chain ** CVS Pharmacy ** CVS Caremark, a prescription benefit management subsidiary * Council for Voluntary Service, England * Cable Video Store, former US pay-per-view service * CVS F ...
chains). Similar to what CVS experienced in the Chicago metropolitan area after its purchase of Albertsons drug store chains, the deal gave Rite Aid stores that were too close to each other. (Only 23 stores nationally were sold to Walgreens,
The Medicine Shoppe Cardinal Health, Inc. is an American multinational health care services company, and the 14th highest revenue generating company in the United States. Its headquarters are in Dublin, Ohio and Dublin, Ireland (EMEA). The company specializes in th ...
, or independent owners to meet federal regulations.) In many situations, especially in Pennsylvania, where both chains were dominant and had roots in the Commonwealth (Rite Aid originated in Scranton; Eckerd began in Erie, while Thrift Drug was popular in the Pittsburgh area), there were, in some cases, neighboring Rite Aid stores. However, in March 2008, some of these overlapping stores were closed. Most of these stores that closed were pre-existing Rite Aids from before the Eckerd deal, since Eckerd had built newer, more modern stores with drive-through pharmacies and larger space under ownership of both JCPenney and Jean Coutu Group; and the "moved to" sites were converted Eckerds. Employees at the closed stores were transferred to nearby ones, so no layoffs were necessary. Rite Aid had sold some stores to JCPenney's Thrift Drug chain in the mid-1990s shortly before JCPenney's acquisition of Eckerd and had also sold all of their Massachusetts stores to Brooks in 1995, bringing some existing Eckerd and Brooks stores that were once Rite Aids full circle. Because Eckerd was previously owned by JCPenney, Eckerd stores accepted JCPenney charge cards. Since the merger, all Rite Aids take JCPenney charge cards, a policy also followed by competitor CVS pharmacy, which had earlier acquired most of the Eckerd chain in the southeastern United States. With the acquisition of Brooks Eckerd, at its peak in 2008, Rite Aid had a total of 5,059 stores and employed 112,800 people.


Market exits

On January 4, 2008, Rite Aid Corporation announced that it would terminate operation of its 28 Rite Aid stores in the Las Vegas, Nevada, area and had signed an agreement to sell patient prescription files from that metro market to Walgreens. The company said Las Vegas was a non-core market that had not been contributing to overall results, and it had not opened a new store there since 1999. One Nevada store would remain open in
Gardnerville Gardnerville is an unincorporated town in Douglas County, Nevada, adjacent to the county seat of Minden. The population was 6,211 at the time of th2020 Census U.S. Route 395 runs through the center of Gardnerville. State Route 207, known as ...
, near the California border, where Rite Aid at the time had more than 600 stores. On February 5, 2009, Rite Aid announced that it would terminate operations of seven Rite Aid stores in San Francisco, along with five stores in eastern Idaho through a sale to Walgreens. Rite Aid formerly had a presence in the
Columbus, Ohio Columbus () is the state capital and the most populous city in the U.S. state of Ohio. With a 2020 census population of 905,748, it is the 14th-most populous city in the U.S., the second-most populous city in the Midwest, after Chicago, and t ...
market, but has since sold off its stores there to CVS.


Sale of stores to Walgreens

On October 27, 2015, Walgreens announced that it would acquire Rite Aid for $9.4 billion, pending regulatory and shareholder approval. The deal would have resulted in a merger of two of the United States' three largest pharmacy chains. Walgreens planned to keep the Rite Aid name on existing stores when the deal went through, though the long-term plans for the Rite Aid name were unknown. On December 21, 2016, it was announced that
Fred's Fred's Inc. (stylized ''FRED'S'') was a retail store chain headquartered in Memphis, Tennessee, operating in 15 states in the southeastern United States. As of June, 2019 Fred's operated 396 locations, of which 155 are pharmacies, and the remain ...
would acquire 865 Rite Aid stores as a result of the merger for $950 million, for
antitrust Competition law is the field of law that promotes or seeks to maintain market competition by regulating anti-competitive conduct by companies. Competition law is implemented through public and private enforcement. It is also known as antitrust l ...
reasons. In January 2017, Rite Aid and Walgreens cut the price of the merger to approximately $6.8 billion and delayed the merger by six months. On January 31, 2017, it was reported that the workers' union 1199SEIU United Healthcare Workers East, representing 6,000 Rite Aid Corp workers, was opposed to the sale of the Rite Aid stores to Fred's Inc. On June 29, 2017, Walgreens announced the merger was canceled, adding that it would be purchasing 2,186 stores from Rite Aid for $5.2 billion plus a $325 million penalty for canceling. Most experts had thought that the merger would be completed within a few weeks. The merger would have had about 46% of the market share. The revised deal—now not including Fred's at all—effectively would have seen Rite Aid exit the southeastern United States. On September 19, 2017, the
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) antitrust law and the promotion of consumer protection. The FTC shares jurisdiction ov ...
(FTC) approved a fourth deal agreement, this time allowing Walgreens to purchase only 1,932 Rite-Aid stores for $4.38 billion. The sale was completed on March 27, 2018. Three distribution centers and related inventory were transferred after September 1, 2018, when the stores were rebranded to Walgreens. The 1,932 stores showed banners saying "Pharmacy now operated by Walgreens" or "We now have a Walgreens pharmacy" in the meantime. After the acquisition, Walgreens closed about 600 stores over 18 months starting in spring 2018, mostly Rite Aid stores within a mile of an existing Walgreens. As of fiscal year 2022, Pennsylvania with 494 stores is home to the largest number of Rite Aids, followed by California and
New York New York most commonly refers to: * New York City, the most populous city in the United States, located in the state of New York * New York (state), a state in the northeastern United States New York may also refer to: Film and television * '' ...
with 487 and 281 respectively.


Attempted acquisition by Albertsons

On February 20, 2018, Albertsons announced plans to acquire the remainder of Rite Aid, including the 2,600 stores not acquired by Walgreens, in a merger of equals, subject to shareholder and regulatory approval. On August 8, 2018, Rite Aid announced that the plan had failed to please shareholders and the proposed acquisition would be cancelled.


Acquisition of Bartell Drugs

In October 2020, Rite Aid announced the acquisition of the privately held
Bartell Drugs The Bartell Drug Company, commonly known as Bartell Drugs and referred to by locals as simply "Bartell's", is a chain of pharmacies in the Puget Sound area of Washington state. Bartell Drug stores primarily serve the Seattle area. Bartell's was b ...
, a 67-location Seattle-area chain, for $95 million. Some customers have criticized the acquisition with reports of heavy staff turnover and computer system glitches.


Finances

For the second quarter of 2019, Rite Aid reported basic and
diluted earnings Earnings per share (EPS) is the monetary value of earnings per outstanding share of common stock for a company. It is a key measure of corporate profitability and is commonly used to price stocks. In the United States, the Financial Accounting ...
of -0.34 per share. This is significantly down from prior quarters' report of .20 per share.


Litigation


''Hall v. Rite Aid Corporation''

In the employee seating lawsuit (''Hall v. Rite Aid Corporation'', San Diego County Superior Court), the parties reached a class action settlement for $18 million plus institution of a two-year pilot seating program for front-end checkstands. On September 14, 2018, the Court granted preliminary approval of the settlement. On November 16, 2018, the court granted final approval of the settlement.


In re National Prescription Opiate Litigation

As reported by Rite Aid, the company is a defendant in the consolidated multidistrict litigation proceeding, In re National Prescription Opiate Litigation, pending in the U.S. District Court for the Northern District of Ohio. Various plaintiffs (such as counties, cities, hospitals, and third-party payors) allege claims concerning the impacts of widespread opioid abuse against defendants along the pharmaceutical supply chain, including manufacturers, wholesale distributors, and retail pharmacy chains.


''Byron Stafford v. Rite Aid Corp.'' and ''Robert Josten v. Rite Aid Corp.''

As reported by Rite Aid, the company is involved in two consumer class action lawsuits in the United States District Court for the Southern District of California, alleging that it has overcharged customers' insurance companies for prescription drug purchases, resulting in overpayment of co-pays.


See also

* CVS Pharmacy * Walgreens


References


External links


Rite Aid Official website
{{Authority control Pharmacies of the United States Companies based in Cumberland County, Pennsylvania Companies based in Philadelphia American companies established in 1962 Retail companies established in 1962 Health care companies established in 1962 1962 establishments in Pennsylvania Companies listed on the New York Stock Exchange Health care companies based in Pennsylvania 1960s initial public offerings