Quinton D. Studer (born 1951) is a
Pensacola, Florida
Pensacola () is the westernmost city in the Florida Panhandle, and the county seat and only incorporated city of Escambia County, Florida, United States. As of the 2020 United States census, the population was 54,312. Pensacola is the principal ...
businessman and philanthropist, known as the co-owner of the minor league baseball team the
Pensacola Blue Wahoos
The Pensacola Blue Wahoos are a Minor League Baseball team of the Southern League and the Double-A affiliate of the Miami Marlins. They are based in Pensacola, Florida, and play their home games at Admiral Fetterman Field. In 2012, the team rel ...
and founder of the healthcare consulting company, Studer Group.
Early life and family
Studer was born in 1951 in
LaGrange, Illinois
''(the barn)''
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, motto = ''Tradition & Pride – Moving Forward''
, anthem = ''My La Grange'' by Jimmy Dunne
, image_map = File:Cook County Illinois Incorporated and Unincorporated areas La Grange Highlighted.svg
, mapsize = 26 ...
to working-class parents. He had
partial deafness and a
speech impediment
Speech disorders or speech impairments are a type of communication disorder in which normal speech is disrupted. This can mean stuttering, lisps, etc. Someone who is unable to speak due to a speech disorder is considered mute. Speech skills are ...
.
[The Story of a Fire Starter](_blank)
Independent News, July 7, 2005 He attended
University of Wisconsin-Whitewater
A university () is an institution of higher (or tertiary) education and research which awards academic degrees in several academic disciplines. Universities typically offer both undergraduate and postgraduate programs. In the United States, t ...
and eventually earned master's degree in
special education
Special education (known as special-needs education, aided education, exceptional education, alternative provision, exceptional student education, special ed., SDC, or SPED) is the practice of educating students in a way that accommodates th ...
. He worked as a special education teacher for 10 years.
After attending counseling for
alcoholism
Alcoholism is, broadly, any drinking of alcohol (drug), alcohol that results in significant Mental health, mental or physical health problems. Because there is disagreement on the definition of the word ''alcoholism'', it is not a recognize ...
, his work with teens with drug and alcohol problems led to his entry into the healthcare field.
Studer's wife, Mary P., known as "Rishy", is also a local business owner/manager and runs the Studer Foundation, Inc. Quint has 5 children and 6 grandchildren.
[Studer Family](_blank)
Pensacola Pledge Scholars, Pensacola State College, 2014
Career
Early career
Following his graduation from college in 1973,
Studer spent ten years as a special education teacher at
George S. Parker High School in
Janesville, Wisconsin
Janesville is a city in Rock County, Wisconsin, United States. It is the county seat and largest city in the county. It is a principal municipality of the Janesville, Wisconsin, Metropolitan Statistical Area and is included in the Madison–Jane ...
, and
Harvard High School in
Harvard, Illinois
Harvard is a city located in McHenry County, Illinois. The population was 9,469 at the 2020 census. The city is 63 miles from the Chicago Loop and it is the last stop on the Union Pacific/Northwest Line.
History
The original owners of the la ...
.
After attending counseling for alcoholism, Studer began to work with teens with drug and alcohol problems, which led to his entry into the healthcare field in 1984.
[ In 1987, he became director of marketing for Mercy Hospital in ]Janesville, Wisconsin
Janesville is a city in Rock County, Wisconsin, United States. It is the county seat and largest city in the county. It is a principal municipality of the Janesville, Wisconsin, Metropolitan Statistical Area and is included in the Madison–Jane ...
.[ He later served for three years as senior vice president of business development for the hospital.]
In 1993, Studer became the COO
COO or coo may refer to:
Business
* Certificate of origin, used in international trade
* Chief operating officer or chief operations officer, high-ranking corporate official
* Concept of operations, used in Systems Engineering Management Process
...
of Holy Cross Hospital in Chicago, Illinois
(''City in a Garden''); I Will
, image_map =
, map_caption = Interactive Map of Chicago
, coordinates =
, coordinates_footnotes =
, subdivision_type = Country
, subdivision_name ...
, which was facing severe financial challenges. Holy Cross CEO Mark Clement assigned Studer the task of improving patient satisfaction Patient satisfaction is a measure of the extent to which a patient is content with the health care which they received from their health care provider.
In evaluations of health care quality, patient satisfaction is a performance indicator measured ...
. Studer used management techniques focused on raising patient satisfaction through improvements to conditions for employees. The hospital's patient satisfaction rose from 3 to 73 percent in six months and improved financial results. Hospitals & Health Networks & American Hospital Association named Holy Cross "Great Comeback of the Year".
Hospital executives from around the country began coming to Holy Cross to assess their performance and hear Studer speak about the progress made at the hospital. One of the organizations that came to Holy Cross to hear Studer speak was a team from Baptist Hospital in Pensacola, Florida. In 1996, Baptist hired Studer as its administrator and within a year he was named president of the hospital, where he worked to turn around the hospital's finances and improve patient and employee satisfaction
Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentedness with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. Job satisfaction can be ...
.
During his time at Baptist, employee turnover
In human resources, turnover is the act of replacing an employee with a new employee. Partings between organizations and employees may consist of termination, retirement, death, interagency transfers, and resignations.Trip, R. (n.d.). Turnover-S ...
rate dropped by 18 percent and patient satisfaction at the hospital rose to the 99th percentile among all hospitals in the US. The results at Baptist led to several awards for the hospital and ''Inc. Magazine
''Inc.'' is an American business magazine founded in 1979 and based in New York City. The magazine publishes six issues per year, along with surrounding online and social media content. The magazine also produces several live and virtual events y ...
'' named Studer a "Master of Business". Studer also began taking on more speaking engagements.
Studer Group
Studer formed Studer Group, L.L.C., a private health care consulting group in Gulf Breeze, Florida
Gulf Breeze is a city in Santa Rosa County, Florida. It is a suburb of Pensacola, and is in the Pensacola Metropolitan Area. The population estimate was 6,900 in 2020. Gulf Breeze is located just north of Pensacola Beach, and south of Pensaco ...
, in 1999.[ In 2000, he left Baptist Hospital to focus on his new company.]
One of Studer Group's early clients was Tenet Healthcare
Tenet Healthcare Corporation is a for-profit multinational healthcare services company based in Dallas, Texas, United States. Through its brands, subsidiaries, joint ventures, and partnerships, including United Surgical Partners International (U ...
. Studer developed Tenet's "Target 100" program, which sought 100 percent patient satisfaction. The endeavor was announced a success within two years and Studer told ''Fast Company
''Fast Company'' is a monthly American business magazine published in print and online that focuses on technology, business, and design. It publishes six print issues per year.
History
''Fast Company'' was launched in November 1995 by Alan Web ...
'' the work brought Tenet's quarterly Wall Street earnings to an all-time high. However, Melissa Davis of ''TheStreet.com
''TheStreet'' is a financial news and financial literacy website. It is a subsidiary of The Arena Group. The company provides both free content and subscription services such as Action Alerts Plus a stock recommendation portfolio co-managed by B ...
'' reported that aggressive Medicare billing that was possibly illegal and unethical fueled much of the growth. She also noted that some Tenet nurses were unhappy with Studer's training.
By 2014, the Studer Group had approximately 750 clients.[ Studer also began speaking to groups outside of healthcare, including small businesses, school districts, and churches.]
In 2011, Studer sold 70 percent of the company to JMI Equity. Chicago-based Huron Consulting Group
Huron Consulting Group, commonly known as Huron, is a management consulting firm offering services to the Healthcare, Life Sciences, Commercial, and Higher Education industries.
History
Huron (etymologically from Lake Huron) was founded in ...
acquired the Studer Group for $325 million in January 2015.
Books
As of 2014, Studer has authored six books starting with ''Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference''.[
]
Sports
Quint Studer is an owner of two minor league baseball teams: the AA Pensacola Blue Wahoos and the High-A Beloit Sky Carp, both of which are affiliated with the Miami Marlins.
Philanthropy
Studer and his wife donated $200,000 to the Lacey A. Collier Snoezelen Complex, a facility for sensory disabled children. They also donated to the Zoo Northwest Florida.[Studer Philanthropy](_blank)
- Quint Studer Businessmen, activist, philanthropist, songwriter, Pensacola New Journal, February 2, 2009 In 2011, they paid for a contest called "Pensacola Business Challenge" that awarded a package valued at $50,000 to "local entrepreneurs wanting to start or expand a business in downtown Pensacola."[Studers announce “Pensacola Business Challenge”](_blank)
- Pensacola Digest, December 6, 2011 The Studers donated $1 million to the University of Wisconsin at Whitewater in 2012.[America's Top Donars](_blank)
- The Chronicle of Philanthropy, 2014 They are recognized as donors to scholarship programs at the University of West Florida
The University of West Florida (West Florida or UWF) is a public university in Pensacola, Florida. Established in 1963 as part of the State University System of Florida, the university sits on the third largest campus in the State University Sy ...
[Studer Family](_blank)
- University of West Florida, 2014 and the Pensacola State College
Pensacola State College (PSC), formerly Pensacola Junior College, is a public college in Pensacola, Florida. It is part of the Florida College System.
The main campus, located in Pensacola, was opened in 1948 and was the first institute of hig ...
. The Studers donated $2.25 million to the Community Maritime Park
Admiral Fetterman Field (located in the Community Maritime Park and also locally referred to as Blue Wahoos Stadium) is a multi-use park in Pensacola, Florida that includes a stadium, commercial buildings, a waterfront public park and amphitheate ...
that includes the Pensacola Bayfront Stadium, home of Pensacola Blue Wahoos.[Studer's Gift to Maritime Parkn'Stands](_blank)
- TheBlueWahoos.com, November 20, 2011[The "uniquely different" Ballpark of the Year for 2012](_blank)
– Baseballparks.com, 2012
The Studers founded nonprofit organization
A nonprofit organization (NPO) or non-profit organisation, also known as a non-business entity, not-for-profit organization, or nonprofit institution, is a legal entity organized and operated for a collective, public or social benefit, in co ...
s to research and develop businesses that include the Studer Foundation founded in 2013[Studer Foundation Inc in Pensacola, Florida](_blank)
- NonProfitFacts, com, 2014 and the Studer Institute founded in 2014.
References
{{DEFAULTSORT:Studer, Quint
Philanthropists from Illinois
1951 births
Living people
American health care chief executives
American chief executives of professional sports organizations
American chief operating officers
People from La Grange, Illinois
Sportspeople from La Grange, Illinois