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The LaGuardia Link Q70 Select Bus Service
bus route A bus (contracted from omnibus, with variants multibus, motorbus, autobus, etc.) is a road vehicle that carries significantly more passengers than an average car or van. It is most commonly used in public transport, but is also in use for cha ...
is a
public transit Public transport (also known as public transportation, public transit, mass transit, or simply transit) is a system of transport for passengers by group travel systems available for use by the general public unlike private transport, typic ...
line in
Queens Queens is a borough of New York City, coextensive with Queens County, in the U.S. state of New York. Located on Long Island, it is the largest New York City borough by area. It is bordered by the borough of Brooklyn at the western tip of Long ...
,
New York City New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the Un ...
, running primarily along the Brooklyn Queens Expressway. It runs between the 61st Street–Woodside station—with transfers to the New York City Subway and Long Island Rail Road—and Terminals B, C, and D at
LaGuardia Airport LaGuardia Airport is a civil airport in East Elmhurst, Queens, New York City. Covering , the facility was established in 1929 and began operating as a public airport in 1939. It is named after former New York City mayor Fiorello La Guardia ...
, with one intermediate stop at the Jackson Heights–Roosevelt Avenue/74th Street station. This route is operated by
MTA Regional Bus Operations MTA Regional Bus Operations (RBO) is the surface transit division of the Metropolitan Transportation Authority (MTA). It was created in 2008 to consolidate all bus operations in New York City operated by the MTA. , MTA Regional Bus Operations ru ...
under the
MTA Bus Company MTA Regional Bus Operations (RBO) is the surface transit division of the Metropolitan Transportation Authority (MTA). It was created in 2008 to consolidate all bus operations in New York City operated by the MTA. , MTA Regional Bus Operations ru ...
brand. The route was created on September 8, 2013, as a limited-stop route. The Q70 Limited bus was part of a program to create faster bus service between Woodside, Jackson Heights, and LaGuardia Airport. On September 25, 2016, it became a
Select Bus Service Select Bus Service (SBS; stylized as +busservice) is a brand used by the Metropolitan Transportation Authority (MTA)'s Regional Bus Operations for limited-stop bus routes with some bus rapid transit features in New York City. The first SBS route ...
route with the branding LaGuardia Link. The Q70 route started using articulated buses in June 2020 because of increased ridership, and it has been fare-free since April 2022. The Q70 served nearly 1.2 million passengers in 2014, the first full year of operation, which increased to nearly 1.7 million passengers in 2018.


Route description and service

The Q70 starts in Woodside at 61st Street and
Roosevelt Avenue Roosevelt Avenue and Greenpoint Avenue are main thoroughfares in the New York City boroughs of Queens and Brooklyn. Roosevelt Avenue begins at 48th Street and Queens Boulevard in the neighborhood of Sunnyside. West of Queens Boulevard, the ro ...
, where a connection is available to the Long Island Rail Road at its Woodside station, and a transfer is available to the
IRT Flushing Line The IRT Flushing Line is a rapid transit route of the New York City Subway system, named for its eastern terminal in Flushing, Queens. It is operated as part of the A Division. The Interborough Rapid Transit Company (IRT), a private operator, ...
() at 61st Street–Woodside station. The route continues via Roosevelt Avenue until it reaches 74th Street at the junction of Woodside, Elmhurst, and Jackson Heights. Here, a transfer is available to the Flushing Line () and IND Queens Boulevard Line () at Jackson Heights–Roosevelt Avenue/74th Street station; the Jackson Heights stop is the most heavily used stop on the route. The route then travels non-stop, running via
Broadway Broadway may refer to: Theatre * Broadway Theatre (disambiguation) * Broadway theatre, theatrical productions in professional theatres near Broadway, Manhattan, New York City, U.S. ** Broadway (Manhattan), the street **Broadway Theatre (53rd Stree ...
before turning onto the
Brooklyn-Queens Expressway Interstate 278 (I-278) is an auxiliary Interstate Highway in New Jersey and New York in the United States. The road runs from US Route 1/9 (US 1/9) in Linden, New Jersey, northeast to the Bruckner Interchange in the New York ...
and the
Grand Central Parkway The Grand Central Parkway (GCP) is a 14.61-mile (23.51 km) long parkway that stretches from the Triborough Bridge in New York City to Nassau County on Long Island. At the Queens–Nassau border, it becomes the Northern State Parkway, ...
towards
LaGuardia Airport LaGuardia Airport is a civil airport in East Elmhurst, Queens, New York City. Covering , the facility was established in 1929 and began operating as a public airport in 1939. It is named after former New York City mayor Fiorello La Guardia ...
. The Q70 stops at the "Central Terminals", first stopping at Terminal B, then looping around to Terminal D and Terminal C, in that order. The route then loops through the airport roadway and continues back to Jackson Heights and Woodside. On the return trip, the Q70 uses 75th Street and Woodside Avenue to travel between the Roosevelt Avenue/74th Street and 61st Street–Woodside subway stations. The Q70 runs 24 hours a day. The buses that operate on the Q70 have special luggage racks for people traveling to and from the airport.


Stops


History


Implementation of limited service

In 2009, under the Phase II of the city's
Select Bus Service Select Bus Service (SBS; stylized as +busservice) is a brand used by the Metropolitan Transportation Authority (MTA)'s Regional Bus Operations for limited-stop bus routes with some bus rapid transit features in New York City. The first SBS route ...
(SBS) program, faster bus service to LaGuardia Airport was recommended as a primary need. Under the LaGuardia Airport Access Alternatives Analysis study, another SBS study which was conducted by
NYCDOT The New York City Department of Transportation (NYCDOT) is the agency of the government of New York City responsible for the management of much of New York City's transportation infrastructure. Ydanis Rodriguez is the Commissioner of the Depart ...
in partnership with MTA Bus, New York City Transit, and the
Port Authority of New York and New Jersey The Port Authority of New York and New Jersey, PANYNJ; stylized, in logo since 2020, as Port Authority NY NJ, is a joint venture between the U.S. states of New York and New Jersey, established in 1921 through an interstate compact authorize ...
in 2011–2012, it was recommended that a bus route should connect the central terminals of LaGuardia and transit hubs in Jackson Heights and Woodside. At these transit hubs, transfers could be made to the subway, Long Island Rail Road and buses from the new connector route. The reason for the creation of the study was the slow bus service on the , and Q72, which all went to LaGuardia Airport. At the time, the airport was the New York area's only large airport without any rapid transit connections to Manhattan. The Q70 limited-stop bus between Woodside and
LaGuardia Airport LaGuardia Airport is a civil airport in East Elmhurst, Queens, New York City. Covering , the facility was established in 1929 and began operating as a public airport in 1939. It is named after former New York City mayor Fiorello La Guardia ...
via the Jackson Heights–Roosevelt Avenue/74th Street subway station was implemented on September 8, 2013, replacing the portion of the local bus that went to LaGuardia Airport. The Q33 was subsequently cut back to 95th Street and
Ditmars Boulevard Ditmars Boulevard, originally known as Ditmars Avenue, is a street located in northwest Queens, New York City. It is divided into two segments; one travels through the neighborhood of Ditmars, located within Astoria, and the other acts as a se ...
. The Q70 originally ran with buses. In April 2016, in response to higher ridership, service on the Q70 was increased to run every 8 minutes instead of every 12 minutes during midday and PM peak hours. Weekend service began running every 10 minutes, and service during overnight hours was increased to run every 20 minutes from every 30 minutes.


Conversion to Select Bus Service

Although the Q70 was intended as a bus rapid transit project, for its first three years of service it was not branded as
Select Bus Service Select Bus Service (SBS; stylized as +busservice) is a brand used by the Metropolitan Transportation Authority (MTA)'s Regional Bus Operations for limited-stop bus routes with some bus rapid transit features in New York City. The first SBS route ...
(SBS) and did not employ most SBS elements, lacking ticket machines, all-door boarding, branded buses, and dedicated bus lanes. The route was implemented as a limited-stop route instead, because there were regulatory issues preventing SBS implementation. It was also thought that in the interim, the combination of highway use and widely spaced stops would provide sufficient benefits. The Q70 is one of three SBS routes that were planned under the LaGuardia Alternatives Analysis. The M60 became an SBS route on May 25, 2014, and the route had been planned to be extended to LaGuardia Airport under the LaGuardia Alternatives Analysis. However, the Bx41 extension has yet to be implemented due to a lack of funding. According to the city government, the three routes "would provide "shorter term, lower cost transit improvements" for LaGuardia Airport. Compared to the Q33 route between Jackson Heights and LaGuardia, it takes the Q70 40% less time to get to LaGuardia. The Q33 runs on local residential and commercial streets, which are frequently congested, resulting in slower service. The change, however, took direct airport service away from airport employees who live along the Q33 route in Jackson Heights, although MTA studies indicated that only a small portion of LaGuardia-bound passengers came from these areas. However, since its implementation in September 2013, daily ridership on the Q70 has more than doubled from 2,100 riders to 4,300 riders. In November 2015, the Riders Alliance, an advocacy group for transit riders, issued a report suggesting that the Q70 be rebranded as the LaGuardia Subway Shuttle with no fares. The report mentioned that 85% of passengers using the Q70 already transferred to and from the subway, meaning that the bus brings no new revenue to the MTA. The group advocated for the rebranding of the route in conjunction with improved signage advertising for the route. Additional critiques made by the group are that the signage at LaGuardia for the Q70 is flawed and misleading, and that the bus stop locations on Roosevelt Avenue are not well marked. Increased service, bus running every 10 minutes during all times, countdown clocks and on-board announcements were all suggested by the group. In December 2015, the MTA announced that the Q70 SBS would be implemented in September 2016, when it was rebranded as the LaGuardia Link with the implementation of off-board payment of fares. This is similar as to what the Riders Alliance proposed, but the route would still require a free transfer or a regular fare. As opposed to other SBS routes, the Q70 was to be wrapped in a teal blue scheme with silhouettes of clouds and airplanes. The buses would also have the text "LaGuardia Link" on the front, back, and both sides, in addition to the route emblems for the E, F, M, R, and 7 routes and the abbreviation "LIRR," which connect to the bus at Woodside–61st Street and at Jackson Heights–Roosevelt Avenue. The rebranding was to encourage more people to take public transportation when using the airport. The insides of the buses were to have air traveler branded messaging. The Q70 is the first SBS route for MTA Bus. Annual operating costs would increase by $870,000 with the Q70 becoming an SBS route. There is also the potential for traffic signal priority for the corridor on which the Q70 runs, which would speed up travel even further. The bus stop in Woodside was moved to the east to share a bus stop with the , and the LaGuardia Airport-bound stop in Jackson Heights was relocated from its current location on 75th Street and Roosevelt Avenue into the 74th Street–Jackson Heights Intermodal Terminal (swapping stop locations with the ) to provide an easier transfer to the subway. A new marketing campaign is designed to raise awareness of the route, with print publications on certain airlines, an extensive social media campaign, in-flight Wi-Fi and video services, and with wall wraps in baggage claim areas in LaGuardia.


Conversion to articulated buses

On September 25, 2016, Q70 Select Bus Service started with the route being branded as the LaGuardia Link. However, the route kept the Q70 designation. Between 2016 and 2019, ridership on the Q70 SBS increased by 35%. In March 2020, MTA Bus proposed to the MTA Transit and Bus Committee that the Q70 fleet be converted to articulated buses due to increasing ridership. In conjunction with this action, the southbound path of the Q70 would be modified between 75th Street and 61st Street. Buses would run south on 75th Street and then west on Woodside Avenue without any intermediate stops, terminating at Woodside Avenue and 61st Street, some from the LIRR and subway station. This would eliminate a sharp turn at Broadway and 75th Street for southbound buses, as well as relocate the route onto less-congested streets. Furthermore, the terminus at 61st Street and Roosevelt Avenue would no longer be shared with the Q53 SBS route; the new articulated buses meant that there was not enough space to accommodate both routes at that terminal, since the Q53 also uses articulated buses. This change was expected to take effect in April 2020, but was instead implemented on June 28, 2020. The delay was due to uncertainties caused by the COVID-19 pandemic in New York City, which prevented the
New York City Department of Transportation The New York City Department of Transportation (NYCDOT) is the agency of the government of New York City responsible for the management of much of New York City's transportation infrastructure. Ydanis Rodriguez is the Commissioner of the Depart ...
from installing the new bus stop at 61st Street. In December 2019, the MTA released a draft redesign of the Queens bus network. The redesign was delayed due to the COVID-19 pandemic, and the original draft plan was dropped due to negative feedback for other routes. A revised plan was released in March 2022. The Q70 is the only route for which no modifications were made at all, compared with 2019 conditions (the plan does not reflect the 2020 rerouting on Woodside Avenue). In April 2022, governor
Kathy Hochul Kathleen Hochul ( ; née Courtney; born August 27, 1958) is an American politician serving as the 57th governor of New York since August 24, 2021. A member of the Democratic Party, she is New York's first female governor, as well as the first ...
announced that the Q70 bus would no longer charge fares starting on May 1, 2022. This was a temporary measure while the New York state government studied alternatives to the planned
AirTrain LaGuardia AirTrain LaGuardia is a proposed people mover system and elevated railway in New York City, United States, that would provide service to LaGuardia Airport in Queens. It would connect with the New York City Subway and Long Island Rail Road (LIR ...
people-mover system, which had been placed on hold in late 2021. Prior to the announcement, fares on the Q70 were periodically suspended during peak travel periods, such as
Easter Easter,Traditional names for the feast in English are "Easter Day", as in the '' Book of Common Prayer''; "Easter Sunday", used by James Ussher''The Whole Works of the Most Rev. James Ussher, Volume 4'') and Samuel Pepys''The Diary of Samuel ...
and
Christmas Christmas is an annual festival commemorating the birth of Jesus Christ, observed primarily on December 25 as a religious and cultural celebration among billions of people around the world. A feast central to the Christian liturgical year ...
, and many Q70 passengers already transferred to and from the subway for free.


Ridership

In 2014, the first full year of operation, the Q70 served 1,185,485 passengers. In 2018, the latest year for which passenger numbers are available, the Q70 had 1,704,485 passengers. This amounted to an average of 5,090 riders per weekday and an average of 7,280 riders per weekend.


Notes


References


External links


Q70 Limited-Stop Service to LaGuardia Airport
mta.info
Q70 LaGuardia Link Select Bus Service
mta.info
Woodside-Jackson Heights Airport Connector (Select Bus Service)
NYCDOT The New York City Department of Transportation (NYCDOT) is the agency of the government of New York City responsible for the management of much of New York City's transportation infrastructure. Ydanis Rodriguez is the Commissioner of the Depart ...
{{Select Bus Service Bus Q70 Q070 070 Q70