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Pyrus is a cloud-based
workflow automation A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence o ...
and
document management A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents. Some systems include history tracking where a log of the various versions created and modified by different users is r ...
system developed by Simply Good Software, Inc. Pyrus comes as
SaaS Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software. SaaS is con ...
and offers a web-based interface to launch
workflow A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence o ...
s, assign tasks, and manage documents. It is a unified corporate communication environment, accessible from any device. Mobile versions are available for all platforms, including
iOS iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also include ...
, Android, and
Android Wear Wear OS (also known simply as Wear and formerly Android Wear) is a version of Google's Android operating system designed for smartwatches and other wearables. By pairing with mobile phones running Android version 6.0 "Marshmallow" or newer, or ...
. Users are able to set up and route workflows without coding and IT assistance.


History

Pyrus was founded by programmer and entrepreneur Max Nalsky. Pyrus has been developed since 2010 and has run in beta for four years. In 2014 Pyrus announced a public launch, which the company claims attracted more than 120,000 users, who set up 8,500 workflows and completed 6,000,000 tasks within a year. Pyrus is one of the first business tools that delivered an app for
Android Wear Wear OS (also known simply as Wear and formerly Android Wear) is a version of Google's Android operating system designed for smartwatches and other wearables. By pairing with mobile phones running Android version 6.0 "Marshmallow" or newer, or ...
in July 2014. On December 17, 2019, Pyrus registered its fifty-millionth task. As of February 2020, the system has over 400,000 registered users.


Software

The main idea behind Pyrus is to more effectively organize
workflow A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence o ...
, automate routine tasks and processes, and bring the use of email to a minimum. One distinctive characteristic of Pyrus is its flexibility in providing users with varied possibilities for setting up their business processes, without needing to program, or call IT. Launching a new process in the system takes only a few minutes: you set up the form fields required for the process, establish the steps of the process, and add assignees and approvers. Pyrus also offers templates for standard business processes, from getting contracts and invoices approved, to applying for time off or coordinating business travel.


Functionality

What Pyrus offers: * management of tasks and
projects A project is any undertaking, carried out individually or collaboratively and possibly involving research or design, that is carefully planned to achieve a particular goal. An alternative view sees a project managerially as a sequence of even ...
: delegating, routing, time monitoring, recurring tasks, subtasking to break up large tasks into smaller ones, lists, and kanban boards; * communication with the team, and with external vendors and clients; structuring through tasks: discuss details, exchange files, and add related tasks; * client request processing (
Service Desk Information technology service management (ITSM) is the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers. Differing from more technology-or ...
/
Help Desk A help desk is a department or person that provides assistance and information usually for electronic or computer problems. In the mid-1990s, research by Iain Middleton of Robert Gordon University studied the value of an organization's help desks ...
) through various communication channels: phone,
email Electronic mail (email or e-mail) is a method of exchanging messages ("mail") between people using electronic devices. Email was thus conceived as the electronic ( digital) version of, or counterpart to, mail, at a time when "mail" mean ...
, chat / forms on the site or in the app, Instagram,
Facebook Messenger Messenger is a proprietary instant messaging app and platform developed by Meta Platforms. Originally developed as Facebook Chat in 2008, the company revamped its messaging service in 2010, released standalone iOS and Android apps in 2011, and ...
,
Telegram Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas ...
,
Viber Viber, or Rakuten Viber, is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application owned by Japanese multinational company Rakuten, provided as freeware for the Google Android, iOS, Microsoft Windows, Apple macOS ...
; * electronic document processing: approval of requests, payments, contracts and other documents; * a client database ( CRM); * easy-to-read analysis of the work of your co-workers and of business processes (request processing time, level of service, etc.) More features: * announcements for all employees of an organization; * a library for creating a database of the company’s knowledge; * catalogs; * company organizational structure and all employee contact info; * add guest users to the system to work with outside vendors, clients, and freelancers; * create tasks from external emails; * file attachment and integration of leading storage platforms (
Google Drive Google Drive is a file storage and synchronization service developed by Google. Launched on April 24, 2012, Google Drive allows users to store files in the cloud (on Google's servers), synchronize files across devices, and share files. In add ...
,
Dropbox Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S. that offers cloud storage, file synchronization, personal cloud, and client software. Dropbox was founded in 2007 ...
, etc.); * browser ( Google Chrome, Mozilla Firefox) and email (
Gmail Gmail is a free email service provided by Google. As of 2019, it had 1.5 billion active users worldwide. A user typically accesses Gmail in a web browser or the official mobile app. Google also supports the use of email clients via the POP and ...
, Outlook Online) extensions; * a calendar; * monitoring of time worked; * searching by various attributes: discussion participant, key word, file name, goods, account number, and so on; * information exporting.


Integrations

Pyrus supports integration with ERP and CRM systems,
Microsoft Office Microsoft Office, or simply Office, is the former name of a family of client software, server software, and services developed by Microsoft. It was first announced by Bill Gates on August 1, 1988, at COMDEX in Las Vegas. Initially a marketi ...
software, social networks and messengers,
email Electronic mail (email or e-mail) is a method of exchanging messages ("mail") between people using electronic devices. Email was thus conceived as the electronic ( digital) version of, or counterpart to, mail, at a time when "mail" mean ...
and cloud storage services. As of September 2020, Pyrus integrates with Salesforce Sales Cloud,
Zoom Zoom may refer to: Technology Computing * Zoom (software), videoconferencing application * Page zooming, the ability to magnify or shrink a portion of a page on a computer display * Zooming user interface, a graphical interface allowing for image ...
,
Facebook Messenger Messenger is a proprietary instant messaging app and platform developed by Meta Platforms. Originally developed as Facebook Chat in 2008, the company revamped its messaging service in 2010, released standalone iOS and Android apps in 2011, and ...
, Instagram,
Telegram Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas ...
,
Viber Viber, or Rakuten Viber, is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application owned by Japanese multinational company Rakuten, provided as freeware for the Google Android, iOS, Microsoft Windows, Apple macOS ...
,
Google Drive Google Drive is a file storage and synchronization service developed by Google. Launched on April 24, 2012, Google Drive allows users to store files in the cloud (on Google's servers), synchronize files across devices, and share files. In add ...
,
Gmail Gmail is a free email service provided by Google. As of 2019, it had 1.5 billion active users worldwide. A user typically accesses Gmail in a web browser or the official mobile app. Google also supports the use of email clients via the POP and ...
,
Microsoft Office Microsoft Office, or simply Office, is the former name of a family of client software, server software, and services developed by Microsoft. It was first announced by Bill Gates on August 1, 1988, at COMDEX in Las Vegas. Initially a marketi ...
, Microsoft Outlook,
Dropbox Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S. that offers cloud storage, file synchronization, personal cloud, and client software. Dropbox was founded in 2007 ...
,
Active Directory Active Directory (AD) is a directory service developed by Microsoft for Windows domain networks. It is included in most Windows Server operating systems as a set of Process (computing), processes and Windows service, services. Initially, Active D ...
, Box, amoCRM, IP-telephony, and more.


The mobile app

Pyrus mobile apps are available for
iOS iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also include ...
, Android and
Android Wear Wear OS (also known simply as Wear and formerly Android Wear) is a version of Google's Android operating system designed for smartwatches and other wearables. By pairing with mobile phones running Android version 6.0 "Marshmallow" or newer, or ...
, and they function offline. All actions, approvals, and correspondence is saved, and syncs with the server as soon as you’re back online. That way, co-workers can work from anywhere, including the subway or an airplane. Pyrus can send push-notifications to a user’s smartphone or smartwatch.


API

Pyrus has an
API An application programming interface (API) is a way for two or more computer programs to communicate with each other. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how ...
platform. This allows you to extend apps by adding a Pyrus function, or organize a bilateral data exchange between a corporate IT system and the online service. Pyrus API offers two integration methods: REST API, and HTTP-web service request (Webhooks). For syncing Pyrus with the internal apps and systems of a company, the developer offers the Pyrus Sync app. Through this app, Pyrus bilaterally exchanges data with CRM systems, accounting programs, monitoring systems, and other databases.


Security and privacy

* Information protection: Pyrus works with the secure protocol HTTPS, which is what online banking apps use for sending bank statements and transfer orders. For authentication, the system uses secure single-use codes; this protects the user from their password falling into the wrong hands. * Personal data protection: Pyrus acts in accordance with the General Data Protection Regulation (GDPR). * Backup: Pyrus replicates all data in real time, and saves two copies, on two geographically removed servers. In addition, Pyrus backs up daily, so that data can be restored in case of accident.


Worldwide distribution

Pyrus users work in 40 different countries throughout the world. Companies use Pyrus to organize remote office monitoring, and automate business processes in fields such as sales, marketing, acquisitions, finance, HR, IT, and client services.


Links

pyrus.com
- the official website of the Pyrus platform


References

Automation software {{software-stub Software project management Web applications Cloud applications Task management software Document management systems Workflow applications