Proof of delivery
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Proof of delivery (POD) is a method to establish the fact that a recipient received contents sent by a sender. When the sender sends multiple documents through the
mail The mail or post is a system for physically transporting postcards, letters, and parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid-19th century, national postal sys ...
, there is a possibility of some not reaching the intended recipient. Generally,
post office A post office is a public facility and a retailer that provides mail services, such as accepting letters and parcels, providing post office boxes, and selling postage stamps, packaging, and stationery. Post offices may offer additional ser ...
s provide additional service of guaranteed delivery, known as an
avis de réception Avis is Latin for bird and may refer to: Aviation * Auster Avis, a 1940s four-seat light aircraft developed from the Auster Autocrat (abandoned project) *Avro Avis, a two-seat biplane *Scottish Aeroplane Syndicate Avis, an early aircraft built by ...
(advice or acknowledgment of receipt), wherein they require the recipient to sign a paper, and that paper is filed by the postal service for a specified number of days. Proof of delivery becomes very important when legal and financial documents are to be exchanged between two parties. In the United States, DHL, UPS and FedEx as well as the US postal service (
USPS The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or Postal Service, is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the ...
) provide proof of delivery. Commercial fleet operators also need to be able to confirm proof of delivery of goods to their customers. In
e-commerce E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain managem ...
, businesses exchange millions of electronic documents to track delivery information using computer to computer communication techniques like email,
FTP The File Transfer Protocol (FTP) is a standard communication protocol used for the transfer of computer files from a server to a client on a computer network. FTP is built on a client–server model architecture using separate control and data ...
and EDI. These documents contain a variety of transaction details, including information regarding purchase orders, invoices, shipping details, product specifications, and price quotes. Electronic documents can exchange new data as well as corrections to previously transmitted messages. Legal complications can arise if the recipient company refutes receiving a corrected product specification or a message about a delayed shipment. Both companies could be in strong disagreement with each other, each proving/not proving the existence of that particular communication.
Message-oriented middleware Message-oriented middleware (MOM) is software or hardware infrastructure supporting sending and receiving messages between distributed systems. MOM allows application modules to be distributed over heterogeneous platforms and reduces the comple ...
(MOM) is a class of software used to implement computer based business document exchange. Such systems provide proof of delivery services by employing techniques such as logging each send/receive activity. Companies also employ intermediate data brokers to exchange information. Employing such services provide not only proof of delivery but also other services like data integrity, multi-point delivery, and single point of contact for data exchange.


See also

*
Document automation Document automation (also known as document assembly or document management) is the design of systems and workflows that assist in the creation of electronic documents. These include logic-based systems that use segments of pre-existing text and/or ...
in supply chain management and logistics * ''
Avis de réception Avis is Latin for bird and may refer to: Aviation * Auster Avis, a 1940s four-seat light aircraft developed from the Auster Autocrat (abandoned project) *Avro Avis, a two-seat biplane *Scottish Aeroplane Syndicate Avis, an early aircraft built by ...
'' doubledecker


External links

* {{commonsinline, Proof of Delivery Postal services