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The process capability index, or process capability ratio, is a statistical measure of
process capability The process capability is a measurable property of a process to the specification, expressed as a process capability index (e.g., Cpk or Cpm) or as a process performance index (e.g., Ppk or Ppm). The output of this measurement is often illustrated ...
: the ability of an engineering
process A process is a series or set of activities that interact to produce a result; it may occur once-only or be recurrent or periodic. Things called a process include: Business and management *Business process, activities that produce a specific se ...
to produce an output within
specification A specification often refers to a set of documented requirements to be satisfied by a material, design, product, or service. A specification is often a type of technical standard. There are different types of technical or engineering specificat ...
limits. The concept of process capability only holds meaning for processes that are in a state of
statistical control Statistical process control (SPC) or statistical quality control (SQC) is the application of statistical methods to monitor and control the quality of a production process. This helps to ensure that the process operates efficiently, producing ...
. This means it cannot account for deviations which are not expected, such as misaligned, damaged, or worn equipment. Process capability indices measure how much "natural variation" a process experiences relative to its specification limits, and allows different processes to be compared to how well an organization controls them. Somewhat counterintuitively, higher index values indicate better performance, with zero indicating high deviation.


Example for non-specialists

A company produces axles with nominal diameter 20 mm on a lathe. As no axle can be made to ''exactly'' 20 mm, the designer specifies the maximum admissible deviations (called tolerances or specification limits). For instance, the requirement could be that axles need to be between 19.9 and 20.2 mm. The process capability index is a measure for how likely it is that a produced axle satisfies this requirement. The index pertains to statistical (natural) variations only. These are variations that naturally occur without a specific cause. Errors not addressed include operator errors, or play in the lathe's mechanisms resulting in a wrong or unpredictable tool position. If errors of the latter kinds occur, the process is not in a state of statistical control. When this is the case, the process capability index is meaningless.


Introduction

If the upper and lower
specification A specification often refers to a set of documented requirements to be satisfied by a material, design, product, or service. A specification is often a type of technical standard. There are different types of technical or engineering specificat ...
limits of the process are USL and LSL, the target process mean is T, the estimated mean of the process is \hat and the estimated variability of the process (expressed as a standard deviation) is \hat, then commonly accepted process capability indices include: \hat is estimated using the
sample standard deviation In statistics, the standard deviation is a measure of the amount of variation or dispersion of a set of values. A low standard deviation indicates that the values tend to be close to the mean (also called the expected value) of the set, while ...
.


Recommended values

Process capability indices are constructed to express more desirable capability with increasingly higher values. Values near or below zero indicate processes operating off target (\hat far from T) or with high variation. Fixing values for minimum "acceptable" process capability targets is a matter of personal opinion, and what consensus exists varies by industry, facility, and the process under consideration. For example, in the automotive industry, the Automotive Industry Action Group sets forth guidelines in the Production Part Approval Process, 4th edition for recommended Cpk minimum values for critical-to-quality process characteristics. However, these criteria are debatable and several processes may not be evaluated for capability just because they have not properly been assessed. Since the process capability is a function of the specification, the Process Capability Index is only as good as the specification. For instance, if the specification came from an engineering guideline without considering the function and criticality of the part, a discussion around process capability is useless, and would have more benefits if focused on what are the real risks of having a part borderline out of specification. The loss function of
Taguchi Taguchi (written: lit. "rice field mouth") is a Japanese surname. Notable people with the surname include: *, Japanese speed skater *, Japanese engineer and statistician *, Japanese writer *, Japanese voice actress *, Japanese singer-songwriter, a ...
better illustrates this concept. At least one academic expert recommends the following: However where a process produces a characteristic with a capability index greater than 2.5, the unnecessary precision may be expensive.


Relationship to measures of process fallout

The mapping from process capability indices, such as Cpk, to measures of process fallout is straightforward. Process fallout quantifies how many defects a process produces and is measured by DPMO or PPM. Process yield is the complement of process fallout and is approximately equal to the area under the
probability density function In probability theory, a probability density function (PDF), or density of a continuous random variable, is a function whose value at any given sample (or point) in the sample space (the set of possible values taken by the random variable) c ...
\Phi(\sigma) = \frac \int_^\sigma e^ \, dt if the process output is approximately
normally distributed In statistics, a normal distribution or Gaussian distribution is a type of continuous probability distribution for a real-valued random variable. The general form of its probability density function is : f(x) = \frac e^ The parameter \mu is ...
. In the short term ("short sigma"), the relationships are: In the long term, processes can shift or drift significantly (most control charts are only sensitive to changes of 1.5σ or greater in process output). If there was a 1.5 sigma shift 1.5σ off of target in the processes (see Six Sigma), it would then produce these relationships: Because processes can shift or drift significantly long term, each process would have a unique sigma shift value, thus process capability indices are less applicable as they require
statistical control Statistical process control (SPC) or statistical quality control (SQC) is the application of statistical methods to monitor and control the quality of a production process. This helps to ensure that the process operates efficiently, producing ...
.


Example

Consider a quality characteristic with target of 100.00
μm The micrometre ( international spelling as used by the International Bureau of Weights and Measures; SI symbol: μm) or micrometer (American spelling), also commonly known as a micron, is a unit of length in the International System of Unit ...
and upper and lower specification limits of 106.00 μm and 94.00 μm respectively. If, after carefully monitoring the process for a while, it appears that the process is in control and producing output predictably (as depicted in the run chart below), we can meaningfully estimate its mean and standard deviation. If \hat and \hat are estimated to be 98.94 μm and 1.03 μm, respectively, then The fact that the process is running off-center (about 1σ below its target) is reflected in the markedly different values for Cp, Cpk, Cpm, and Cpkm.


See also

*
Process (engineering) In engineering, a process is a series of interrelated tasks that, together, transform inputs into a given output. These tasks may be carried out by people, nature or machines using various resources; an engineering process must be considered in t ...
*
Process capability The process capability is a measurable property of a process to the specification, expressed as a process capability index (e.g., Cpk or Cpm) or as a process performance index (e.g., Ppk or Ppm). The output of this measurement is often illustrated ...
* Process performance index


References

{{DEFAULTSORT:Process Capability Index Index numbers Quality control