The term primary servicer refers to companies that monitor and manage loans. The primary servicer of a loan can be the loan originator, the mortgage banker or a third party and maintains direct contact with the borrower. If the loan falls into default or needs special attention, a
special servicer
Loan servicing is the process by which a company (mortgage bank, servicing firm, etc.) collects interest, principal, and escrow payments from a borrower. In the United States, the vast majority of mortgages are backed by the government or governme ...
would undertake this role.
The role of a primary servicer
* Analysing the borrower’s financial situation for example reviewing financial statements and business plans and monitoring their performance against their business plans.
* Analysing and monitoring the assets on which the loan is secured by regular visits to the property for inspection as well as reviewing lease agreements, management terms and tenant covenant strength.
Mortgage servicing volumes
The latest Mortgage Bankers Association end of year survey shows the top
CMBS servicers and servicing volumes within the industry.
[MBAA (2010)]
Mortgage Bankers Association.
Total C/MF Loans Secured by Collateral OUTSIDE the US as of December 31, 2010
References
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Mortgage